Data-Basics aims to offer "one system, all the answers." Expense management tools capture all expenses on any device, allow submission and approval of expenses with customized workflows, and provide reporting and analytics. Time management tools capture data labor, report on all aspects of timesheet processes, and promise to "end timesheet complaints forever." Vendor Invoice Management streamlines workflow for more efficient payment processing by eliminating paperwork through document capture abilities, workflow and policy enforcement, vendor payment, and audit capabilities. All products offer reporting and analytics and a dedicated support team assigned specifically to your company to assist with configuration, implementation and beyond.
Data-Basics's expense reporting cloud-based software is able to provide a lot of amazing features. This software has many solutions for its customer specifically created by Data-Basics:
Data-Basics also provides automated accounting integration, time tracking integration, and travel integration.
Data-Basics offers a couple of customer service options-phone support or email support. When you call you can talk to real people and have your questions answered. All customers also are assigned to a dedicated professional service team that works with you from initial setup through implementation and after.
The customer service promise is that "you're always working with someone you know, and more importantly, someone who knows you." The company deals with lots of issues and will be able to best understand your issues and concerns. Although its offices are only in the USA and Canada, it offers customer service to all its customer in foreign countries.
Mobile access allows you to do everything an end-user can do on the computer-version of Data-Basics Expense. Everything can be done on the go. A free trial, free demonstration, and free webinar help assure users they're getting the package and software to meet their needs.
Pricing is a bit vague. Some reviews say packages start at $500 per month, while others quote it as dramatically lower. To get an estimate, you have to contact Data-Basics to receive a personalized quote. Data-Basics is aimed directly at mid to large sized businesses with no plans for personal expense management.
Despite one of the big selling points for Data-Basics being mobility — the ability to use the software on your mobile device — the reviews for the apps aren't generally very positive. Overall, the app currently has only 2.5 stars. Thirteen of 30 reviews of the Android app give the application only 1 star, and only 7 of the 30 reviews give it 5 stars. The negative reviews site slow screen changes and many crashes. However, it should be noted that the reviews with iTunes for both the iPhone and iPad app are a lot more positive — 4 stars overall.
The site describes Data-Basics as being global and it does support many languages (Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Taiwanese, Thai, and Turkish); however, currently, Data-Basics only supports seven different currencies.
Sharon Devine Newark, DE
2 years ago
Sherry Rising Sun, MD
3 years ago