Coupa offers a business spend management solution to its consumers through cloud-based software. The company was founded in 2006 and boasts comprehensive spend management features used by well-known companies such as Barclays, Pearson, Groupon, and Salesforce.
Coupa was named a leader in eProcurement platform providers by Forrester Research’s Q4 2019 study and it has over 20 issued patents, suggesting Coupa prioritizes innovation in its software.
Coupa’s main business spend management solutions include Coupa Procurement, Invoice, Expense, and Pay. It also includes options for spend analysis, strategic sourcing, contract management, contingent workforce, and supplier management.
Some expense management solutions look and feel outdated, and they can have confusing menus to sift through to find what you’re looking for. By contrast, the Coupa software is more modern than many of its industry counterparts and is easier for users to adopt because of its straightforward layout.
Being able to access Coupa through the cloud allows for expense management any time, anywhere. This added freedom and flexibility can be found with many modern expense management solutions.
Coupa can integrate with other software like SAP, Quickbooks, and Oracle. While many EMS can do this, Coupa also has an integration team to ensure the process goes smoothly. The team boasts years of experience and familiarity with several systems; the integration process supports all ERP systems.
If you want your employees to learn more about Coupa, or if you need to learn more yourself, Coupa offers online and in-person training courses. The company also has supplemental learning materials such as product documents and an ebook on expense management. For a company that needs several of its members to learn and use the software, these tools can be valuable.
Some users complain that Coupa’s mobile app is slow-loading and contains several errors. Most of these complaints come from Android users; many EMS clients receive complaints from their Android users while receiving more positive reviews for the iOS app.
For Coupa pricing, you’ll have to get in touch with its team. Pricing is not listed online. You can register for a live demo to see more of its features, but customers who want to shop around for the right price might be disappointed that they have to get in touch for an estimate.