Qualtrics Customer Experience (sometimes referred to as Qualtrics CX) is a technology platform that businesses and organizations use to collect, manage, and act on experience data. Qualtrics boasts being the world's number one research platform and allows just about anyone — companies, teams, organizations, etc. — to manage the four core experiences of business: customer, product, employee, and brand.
Anyone looking to boost sales and learn more about their customer's unique wants and needs should check out the Qualtrics CX website. The company has an extensive blog that covers just about everything one would need to know about customer experience. However, Qualtrics doesn't just stop there. There are blog articles on how to enhance the employee's experience, how to name products, how to create a buyer persona, and even how market research can help business owners understand their competitors.
Additionally, consumers can look up the dates and times of Qualtrics X4 Experience Management event is taking place. This event is a gathering of visionaries and leaders who are behind some of the most iconic organizations. They tell their stories about how they achieved success through customer, employee, product, and brand experiences.
Qualtrics CX is a versatile platform that can be used in any company setting and any industry. For those in market research, customer experience management, HR, product management, customer service, or education, Qualtrics provides products and solutions that offer powerful insights and are easy to use.
Qualtrics CX offers consumers a free account. The account doesn't include any of the fancy features or anything, but it does include the following:
Signing up for a free account is a simple process and users are able to start creating surveys immediately. Additionally, users can create their own projects, or they can use Qualtrics academic templates.
Qualtrics CX only offers four different plan options: Free, Research Essentials, CoreXM 3, and the Custom Plan. Additionally, there doesn't seem to be any plans that are geared toward those using the platform for personal use. It appears the Qualtrics CX plans are geared toward the company's business users and the pricing reflects that. The Research Essentials plan is $1,500 per year, and the CoreXM 3 is $5,000 per year.