What GetFeedback does is simple; the company helps thousands of businesses — big and small — surpass their expectations and build long-lasting relationships with their customers. GetFeedback clients can quickly create engaging, mobile-friendly, online surveys in just a few minutes.
GetFeedback’s priority is to provide companies with the best customer feedback solution.
GetFeedback offers a 14-day free trial. Users will get to use all the features and capabilities of GetFeedback, including Salesforce integration. Users will also receive up to 20 survey responses.
Modern customers are interacting with companies around the clock and on multiple platforms. Whether they’re talking to a company representative, buying a product, or asking a question, most customers expect a seamless transaction. GetFeedback helps its clients provide that seamless customer experience. Clients can easily design a survey that allows customers to leave an honest opinion, and from there, the company can discover their strengths and weaknesses.
GetFeedback’s Community Page includes a plethora of how-to video guides. This is extremely useful to users who are struggling to use the platform and want a visual aid.
GettFeedback offers three paid plans: The Professional, Advanced, and Corporate. The Professional plan starts at $50 per month (billed annually) and is an excellent option for individuals and small businesses. The Advanced Plan jumps up to $150 per month (billed annually) and offers compelling, user-friendly surveys for an entire team.
The Corporate Plan does not include the pricing information, and interested parties will have to call the company for more details. While there is month to month pricing for the Professional and Advanced plans, the Corporate and GetFeedback Salesforce plans require an annual commitment. Additionally, none of the plan include Salesforce integration.
At this time, there is no way for users to add their logos onto an email template.