GetFeedback Logo
star_border star_border star_border star_border star_border
0 User Reviews
LAST UPDATED: December 12th, 2019

What GetFeedback does is simple; the company helps thousands of businesses — big and small — surpass their expectations and build long-lasting relationships with their customers. GetFeedback clients can quickly create engaging, mobile-friendly, online surveys in just a few minutes.

GetFeedback’s priority is to provide companies with the best customer feedback solution.

Top Ranked Companies

AskNicely Logo
AskNicely chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
BirdEye Logo
BirdEye chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
Mopinion Logo
Mopinion chevron_right
0.0
star_border star_border star_border star_border star_border
(0)
thumb_up

The Good

  • Free Trial
  • Real-Time Feedback
  • How-To Video Guides

Free Trial

GetFeedback offers a 14-day free trial. Users will get to use all the features and capabilities of GetFeedback, including Salesforce integration. Users will also receive up to 20 survey responses.

Real-Time Feedback

Modern customers are interacting with companies around the clock and on multiple platforms. Whether they’re talking to a company representative, buying a product, or asking a question, most customers expect a seamless transaction. GetFeedback helps its clients provide that seamless customer experience. Clients can easily design a survey that allows customers to leave an honest opinion, and from there, the company can discover their strengths and weaknesses.

How-To Video Guides

GetFeedback’s Community Page includes a plethora of how-to video guides. This is extremely useful to users who are struggling to use the platform and want a visual aid.

thumb_down

The Bad

  • Pricey
  • Cannot Add Logos to Emails

Pricey

GettFeedback offers three paid plans: The Professional, Advanced, and Corporate. The Professional plan starts at $50 per month (billed annually) and is an excellent option for individuals and small businesses. The Advanced Plan jumps up to $150 per month (billed annually) and offers compelling, user-friendly surveys for an entire team.

The Corporate Plan does not include the pricing information, and interested parties will have to call the company for more details. While there is month to month pricing for the Professional and Advanced plans, the Corporate and GetFeedback Salesforce plans require an annual commitment. Additionally, none of the plan include Salesforce integration.

Cannot Add Logos to Emails

At this time, there is no way for users to add their logos onto an email template.

gavel

The Bottom Line

GetFeedback users can measure and improve their customer experiences with mobile-friendly surveys and powerful real-time analytics. Distributing surveys via email or through a website is straightforward, and GetFeedback allows its users to get customer insights within minutes — not weeks. While there isn’t a free account, GetFeedback has a generous 14-day free trial that gives users full access to everything GetFeedback has to offer. Once the trial is up, users can sign up for a paid plan, or they can cancel.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

0.0

star_border star_border star_border star_border star_border

0 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star_border star_border star_border star_border star_border

Quality

star_border star_border star_border star_border star_border

Service

star_border star_border star_border star_border star_border

Trustworthiness

star_border star_border star_border star_border star_border
Be the first to leave a review.

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information