- Pricing and payments
- Checkout pages
- Reporting features
Overall, Miva has some really good features. We felt like, of all the products in the e-commerce industry, Miva was both a website development tool and an e-commerce platform.
With each Miva subscription level, for example, you can get a limited number of email addresses for different departments and decision makers within your organization. While many other providers offered a subdomain with the platform's domain name, you get a free domain name with your Miva subscription (free for the first year). You also get a free SSL certificate, either RapidSSL or GeoTrust, depending upon your subscription level. Here are some of the other features of Miva:
- Unlimited products for each subscription level.
- High bandwidth amount for each subscription level: 10 GB, 20 GB, and 40 GB, respectively.
- Affordable pricing, scalable to your business.
One of the things that worried us about Miva is the limited number of themes. There are four themes available with Miva:
- Iron and Wool Ready Theme
- Retro Ready Theme
- Optics Ready Theme
- Suivant Ready Theme
There is technically a "fifth" theme, the basic version. Many Miva customers use this theme and customize it for their business. We found that even though the themes are somewhat limited, they are pretty customizable. We found that each theme demo and the explanation of each theme eased our fears about the limited number of themes available.
Pricing and Payments
All of the Miva subscriptions come with a feature called "enterprise-level pricing." You can easily make price groups to create features and discounts. You can also use the discount and marketing engine to manage coupons, volume pricing, and free shipping.
We really liked the number of payment options available with Miva. Miva's partnership with Chase Paymentech supports all the major credit cards, including:
- American Express
You can also enable other payment options with Miva, including PayPal and Amazon.
We also liked that the checkouts pages with Miva are streamlined and simplified. There are some situations where you customers want to check out with just one easy process. Other payment portal pages need to be more complicated for different industries, and these businesses can make a three or four page checkout. Overall, we feel like Miva's customized checkout process can help you reduce the number of abandoned carts for your customers.
We also like the number of reporting features with Miva, including Google Analytics support. We found that the internal analytics tools with Miva include:
- Visual graphs.
- Gross sales reports, including products sales reports (with best sellers).
- Geographic sales information.
- Sales data export as .csv or .xls.
- Custom reporting with multiple categories.