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Promises Treatment Center

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LAST UPDATED: June 27th, 2019
Promises Treatment Center has been in business since 1988. A California-based company, it offers several different programs in two primary locations: Malibu and West Los Angeles. It treats a variety of patients, offering programs for adults and ones specifically for women and young adults. Among the values that Promises describes, it honors the 12-step methodology and works hard to build strong relationships with clients and their affected loved ones. Its treatment is catered to every individual, and it strives to help clients rebuild their lives “one day at a time.” With well over two decades of experience in the rehabilitation industry, its facilities support clients in both alcohol and drug rehabilitation.Promises Treatment Centers has been a drug rehabilitation center for more than 25 years. As a CARF-accredited, Joint Commission accredited dual-diagnosis addiction treatment center, Promises specializes in alcoholism, cocaine addictions, prescription drug abuse, and marijuana abuse. With the use of evidence-based treatment modalities, Promises continually strives to create better programs by creating a comfortable and effective treatment experience for each and every client. With a 98% recommendation from previous clients, Promises has an effective and thorough treatment plan for each and every client.

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The Good

  • Personalized treatment
  • Many treatment programs
  • Success results
  • Locations

Personalized Treatment

One of the more unique parts of the Promises Experience is that each experience is different for each client. Though the daily schedule is different for everyone, Promises ensures that each client has a excellent, comprehensive, and individualized treatment plan, a helpful healing environment, and lots of resources to help start a new life post-addiction. With dedicated treatment professionals, with some that have experienced recovery themselves, each client has a team of professionals to help them, including a primary therapist, family therapist, psychiatrist, medical doctor, nurse, and a detox specialist if necessary, all dedicated to helping each person reach their best self.

Many Treatment Programs

Because Promises has many different treatment programs and different treatment centers, clients can choose the most appropriate program for them in the most appropriate area. Promises offers the following treatment programs:

Malibu Luxury Addiction Rehab

Promises Malibu is a sophisticated treatment program that features breathtaking views of the ocean, gourmet meals, and the most effective treatment.

Young Adult Rehab

Promises West LA is a young adult center located in an urban setting dedicated to helping young people in their path to recovery.

Professionals Treatment

This treatment program is dedicated to helping professionals receive addiction and mental health treatment in addition to long-term monitoring after the program is over.

Women's Mental Health

Malibu Vista is a mental health program specially for women that is located in a home-like setting to ensure the female clients feel comfortable and at home while they are treated for mood disorders, and psychiatric issues like depression, anxiety, and personality disorder.

Trauma-Informed Addiction Treatment

Promises also specialized in treating clients with PTSD, addictions, and other co-occuring disorders.

Success Results

Promises Treatment Centers has wonderful success rates for their patients. One month after discharge, study participants were abstinent from alcohol more than 97% of the time, and abstinent from drugs 96% of the time. Six months after, participants abstained from alcohol 92% of the time, and 94% of the time for drugs. After treatment, participants also said that they craved alcohol or other drugs less than once per day.


Because Promises is a world-renowned treatment center, they have locations across the US, located in Malibu, West Los Angeles, West Los Angeles IOP, Austin, and Santa Monica.

The Bad

  • Lack of benefit and pricing information

Lack of Benefit and Pricing Information

Unfortunately, though they have lots of information about the program and the locations of the program, Promises has next to no information about the pricing for any of their programs and only mention in passing that some PPOs will cover treatment at their center. Though you are able to verify your insurance online, and Promises lists the names of three insurances that they supposedly take, they provide no other information, which makes it difficult to determine whether or not this is an option for you or a loved one.
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