Doba is headquartered out of Orem, Utah. Their mission is to empower retailers and product suppliers to connect and do business. Members get access to over 2,000,000 products from one interface.

The Good

  • Product Line
  • Doba offers an extensive product offering, which included over 2,000,000 items. Name brands are included in the listings, but many of the featured or trending products which Doba highlights are not from brands which one could necessarily recognize.

  • Customer Service
  • Doba representatives work from 10am – 7pm, 7 days per week.

  • Ease of Integration
  • Doba’s real-time inventory management is easily integrated with eBay and Amazon Marketplace listings

  • Lowest Price Guarantee
  • If a lower price is found from another drop shipping supplier for an identical item, customers simply contact Doba and will receive up to $120 in membership credit from Doba.

  • Wide Variety of Products
  • Doba gives their customers a choice on the type of merchandise which they will stock and allows them to create robust and varied inventories.

The Bad

While offering a free trial, it is rather short, so it may not be possible for those using the free trial to fully know if the service is one to which they want to continue to subscribe.

There is some confusion as to how automated Doba is in regards to integration with a subscriber setting up an online catalog and customers ordering directly from that site, sending the order to Doba and paying the website owner. Reviewers received conflicting information from representatives and there is little/no information available on the site’s pages.

The Bottom Line

Doba’s customer service department does not maintain integrity of policies, products and procedures during interactions with the reviewers on separate interactions. This lack of consistency and differing responses may simply be a lack of training, etc., but with the company’s other non-transparent behaviors, there is enough doubt so that a shadow is cast upon the company as a whole.

Though past experience cannot be ignored, Doba has plenty of good features that should not be overlooked as well. By becoming a member of Doba’s services, you will get instant access to over 2,000,000 products. This feature along with their ease of integration is a major bonus for those interested in dropshipping services.

Overall, Doba offers superior features but has a poor track record of customer service. Those interested in Doba should first give them a call to make sure their needs match up with what is offered.

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3 Doba Reviews

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  1. User Score

    0

    May 3rd, 2016 Brooklyn, NY

    Profit margins are non existent. Ranked at first? Did Doba sponsor this site. A joke

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    5

  2. User Score

    4

    May 2nd, 2016 Riverside, CA

    Yes, Doba has a large listing of suppliers but most photos ebay will not allow. Time wasted in resizing.
    As for low prizes they are not that low! After adding PayPal, ebay, Doba drop shipping and monthly fees where is the profit.

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    5

  3. User Score

    0

    April 14th, 2016

    rude customer service.

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    5