Doba Logo
star star_half star_border star_border star_border
6 User Reviews
LAST UPDATED: February 19th, 2020
Doba is headquartered out of Orem, Utah. Their mission is to empower retailers and product suppliers to connect and do business. Members get access to over 2,000,000 products from one interface.

Top Ranked Companies

thumb_up

The Good

  • Product Line
  • Customer Service
  • Ease of Integration
  • Lowest Price Guarantee

Product Line

Doba offers an extensive product offering, which included over 2,000,000 items. Name brands are included in the listings, but many of the featured or trending products which Doba highlights are not from brands which one could necessarily recognize. Doba gives their customers a choice on the type of merchandise which they will stock and allows them to create robust and varied inventories.

Customer Service

Doba representatives work from 10am - 7pm, 7 days per week.

Ease of Integration

Doba's real-time inventory management is easily integrated with eBay and Amazon Marketplace listings

Lowest Price Guarantee

If a lower price is found from another drop shipping supplier for an identical item, customers simply contact Doba and will receive up to $120 in membership credit from Doba.
thumb_down

The Bad

  • Short Trial
  • Confusion

Short Trial

While offering a free trial, it is rather short, so it may not be possible for those using the free trial to fully know if the service is one to which they want to continue to subscribe.

Confusion

There is some confusion as to how automated Doba is in regards to integration with a subscriber setting up an online catalog and customers ordering directly from that site, sending the order to Doba and paying the website owner. Reviewers received conflicting information from representatives and there is little/no information available on the site's pages.
gavel

The Bottom Line

Doba's customer service department does not maintain integrity of policies, products and procedures during interactions with the reviewers on separate interactions. This lack of consistency and differing responses may simply be a lack of training, etc., but with the company's other non-transparent behaviors, there is enough doubt so that a shadow is cast upon the company as a whole. Though past experience cannot be ignored, Doba has plenty of good features that should not be overlooked as well. By becoming a member of Doba's services, you will get instant access to over 2,000,000 products. This feature along with their ease of integration is a major bonus for those interested in dropshipping services. Overall, Doba offers superior features but has a poor track record of customer service. Those interested in Doba should first give them a call to make sure their needs match up with what is offered.
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

1.5

star star_half star_border star_border star_border

6 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

17%

2 grade

17%

1 grade

67%

Sentiment Criteria

Value

star star star_border star_border star_border

Quality

star star_half star_border star_border star_border

Service

star star star_border star_border star_border

Trustworthiness

star star_half star_border star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

Former Employee South Jordan, UT

Worked with Doba in the past. Doba makes it as complicated to cancel as possible. The management understands that the money they generate is based on the subscriptions they can retain, however, they offer no real value past connecting the seller to the distributor. Don't be deceived, this company will tell you that you will have access to millions of products, but the profit margins are marginal, if existent at all. API is a dinosaur and the application to connect to other websites is not maintained.

2 years ago

star star star_border star_border star_border

RG Riverside, CA

Yes, Doba has a large listing of suppliers but most photos ebay will not allow. Time wasted in resizing. As for low prizes they are not that low! After adding PayPal, ebay, Doba drop shipping and monthly fees where is the profit.

5 years ago

star star_border star_border star_border star_border

Josh New York, NY

I did a 14 day trial and they charged me two months after the trial finished. I cancelled the day before and wrote them. They still charged me. Terrible customer service.

2 years ago

star star star star_border star_border

ltrain8796 Orem, UT

Doba has a very large selection of products that I've used to create my own business.

1 year ago

star star_border star_border star_border star_border

Ryan Brooklyn, NY

Profit margins are non existent. Ranked at first? Did Doba sponsor this site. A joke

5 years ago

star star_border star_border star_border star_border

joanne rami

rude customer service.

5 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information