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Alan Pendergrass Robes

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LAST UPDATED: January 20th, 2020

After leaving his family business in 2007, Alan Pendergrass started his own business supplying companies with robes, bath wraps, cosmetics, and even his bath line. Alan Pendergrass Robes is committed to providing its customers with the best pricing, fast shipping, and quality products.

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The Good

  • Variety of Products

Variety of Products

Monogramming, embroidery, and companies in the spa and day spa industry have an assortment of products to choose from. Alan Pendergrass Robes sells robes, wraps, blankets, sandals, slippers, cosmetic bags, and children’s cover-ups. 

The products come in a variety of sizes and colors. Alan Pendergrass Robes is dedicated to keeping all its items in stock for immediate shipment — and if something is out of stock, the company is committed to letting customers know when the items will be restocked.

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The Bad

  • Return Policy
  • Must Register to Fully Access the Site

Return Policy

When trying to find out Alan Pendergrass Robes’ return policy, the company gives consumers a bit of a run-around. 

One section of the company’s Help Index states that the return policy can be found in the Terms and Conditions. However, upon reading the fine print, there was no information about returning a product. 

When looking at the “My Account” section in the Help Index, consumers must click on a link to see the return policy. However, when clicking on the link, customers are told to contact customer service for more information on returning an item. 

It would be nice if Alan Pendergrass Robes provided the full return policy upfront and did not require consumers to contact the company directly. 

Must Register to Fully Access the Site

Because Alan Pendergrass Robes is a wholesale business, users will have to register with the company to shop. After creating an account, Alan Pendergrass Robes will verify the information and send users an email when the account is active. When the account is activated, users can then see prices, add items to their cart, and utilize the full website.

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The Bottom Line

Alan Pendergrass Robes is a wholesale business that sells a variety of spa-related products including, robes, bath wraps, cosmetic bags, slippers, headbands, children's cover-ups, and Cherry Stone thermal pillows. The company promises fair pricing and fast shipping; however, customers can’t see any of that without creating an account (and having it approved). 

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