NameSilo

5.1

Overall Score

42 User Reviews

NameSilo

5.1

Overall Score

Founded in 2009, NameSilo advertises the lowest domain name prices in the industry. They focus strictly on domain registry and reselling domains. By utilizing in-house designed backend tools, NameSilo does not depend upon third party tools to manage domain names. An added benefit of using its own backend system is that domain transfers and registrations are not bungled- a rare problem throughout the industry of domain registry. NameSilo is truly an innovator in the field when it comes to keeping overhead operating cost low.

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#16 NameSilo Logo NameSilo

5.1

Overall
Score

42 User Reviews

The Good

  • Price
  • Other TLD prices
  • Number of TLDs available
  • ICANN fees
  • Bulk price
  • Security features
  • Cross selling
  • ICANN accreditation
Price

Customers wanting to buy and register a .com domain name will be charged $8.99/year. This price is lower than the average going rate for .com domains, which typically runs between $11.99 and $16.99 per year. It also is cost-effective due to the free benefits that are covered in the domain name purchase. Another unique selling point that makes NameSilo competitive is that their annual fees do not increase after the first month. There are a lot of domain name companies who advertise for a lower price but lock in the customer at a higher price after the first year renewal.

NameSilo is one of the few domain companies that offer an array of alternate convenient payment options in addition to all major credit cards. These include: Paypal, Skrill, Dwolla, AllPay and BitCoin. (Most companies offer credit card payment options only). This makes it much easier for the millions of app customers who can buy a domain using these popular apps.

Other TLD Prices

NameSilo charges higher fees for alternate Top-Level Domain names like .org, .net, .co, .info and .biz, ranging from $2.89 for a .club extension to $22.69 for a .co extension. Those are the extreme pricing on both ends of the spectrum, with the most common TLDs being $9.89 to $9.99/year. Compared to most domain companies, these prices are low. Some alternate domains run for $13.99 and higher.

Number of TLDs Available

Namesilo offers customers a wide array of domain names to purchase where customers can buy up to 500 domain names. Some companies only offer less than 100 TLDs or several hundred domain names while a few offer over 500, leaving NameSilo near the top of the industry.

ICANN Fees

NameSilo, like all domain registrars, is required to pay an annual 18 cent ICANN fee. They inform customers during the checkout process that the ICANN fee is included in the customer's annual advertised price. Although most companies pass this cost onto the customer, NameSilo is better than some companies that don't inform customers about the fee at all or add the 18 cents onto the buying price of the domain at the final checkout page, which can put off some customers, since the final price is slightly more than what they thought it would be.

Bulk Price

Customers wanting to conduct bulk purchasing will be pleased to find that NameSilo allows you to purchase up to 500 domain names in a single purchase. Some companies either don't have that many domains available or they don't allow you to purchase that many at once. Some companies offer a pyramid structure of bulk pricing, which gives a discount such as 10% off the price for 100 domain names, 20% off for 200 domain names, etc. NameSilo offers customers a discount program instead.

NameSilo's discount program offers customers, regardless of how many domains they have registered, free membership. This program allows domain name owners to get discounts on new domain names and has no fees. This is a strong customer-oriented incentive to do business with NameSilo. A discount program is rare among domain registrars, which puts NameSilo ahead of the pack in this area.

Security Features

NameSilo offers free lifetime WHOIS Privacy protection with the purchase of each domain name. This is highly competitive and affordable compared to many companies who charge customers an additional fee for WHOIS privacy for each domain, typically $9.99/year.

They also offer free Domain Locking to prevent someone from stealing your domain and moving it to another registrar. All NameSilo domains are registered automatically in 'Locked' status.

Another unique, free protection service NameSilo offers customers is called Domain Defender. Domain Defender provides increased levels of security for your account and protection of your domains using 2 security questions users must answer in order to access and manage the domain name.

Cross Selling

NameSilo prides itself on having zero service upsells during the checkout process. This is unique for a domain name company. The average amount of upsells range between 2 and 5 upsells for additional services and/or products. Some even have aggressive upselling techniques, making consumers go through several additional screens of sales pitches in order to buy a domain name. NameSilo customers have no additional offers to maneuver when making a purchase.

ICANN Accreditation

Yes

The Bad

  • Mobile app
  • Simple domain transfer policies
Mobile App

NameSilo does not offer a mobile app that lets customers manage their domains from a smart device. This makes them inferior to the few companies who offer a mobile app for iOS and Android. NameSilo does, however, let customers link their domain name with Google Apps. This will allow for some mobile functionality.

Simple Domain Transfer Policies

Customers wanting to transfer their domains away from NameSilo will find information buried deep in the Support Home section. Most companies offer transfer instructions within their 'knowledge base' pages. Registrars in general have a terrible reputation for holding names hostage, making it difficult to switch registrars if you become dissatisfied. Some charge exorbitant fees or create delays to avoid losing business. NameSilo does not do this, but by means of 'omission' of external transfer instructions, they "discourage" customers from moving their domains elsewhere.

The Bottom Line

NameSilo lives up to its claim for being the cheapest domain name prices in the industry (at least one of the very cheapest). They are also one of the few domain registrars that offer free WHOIS Domain privacy with every new domain name-along with other free protection features other companies charge extra for. Customers will be pleased to find there are no upsells or added fees during the checkout process. On the other hand, Customers may not like the lack of phone support in case they have an issue or not having an app to use to manage their domains from a mobile device. Currently, NameSilo is ICANN accredited.

User Reviews

3.5

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  • 0

    September 14th, 2017

    I have tried to communicate many times using sending email but no one revert back to me.

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  • 10

    August 28th, 2017 Miami, FL

    I've been moving all my domains to Namesilo, for me is the best domain register that I have found so far, Simple and powerful administration area, free whois private ( forever )., easy domain transfer and great costumer service.

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  • 9

    July 30th, 2017 Victorville, CA

    NameSilo is the lowest priced, simplest registry, and that equals = GOOD! Stan

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  • 10

    July 26th, 2017

    six months with NameSilo, I registered and transferred about 100 domains, I saved a lot of money with their affordable price. I don't know anything about their support because everything is fine for me and there is no need to call them ^_^ NameSilo portal very fast and easy to use, they have many methods for payment processing, but the portal still none mobile friendly UI. Thank you NameSilo and go ahead ♥

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  • 10

    July 14th, 2017

    I have dealt with NameSilo over the last 9 months with nothing but the very best results. I have 160 domains with NameSilo. They are by far the best Domain Registrar out there. Their support staff have been absolutely amazing with answering ALL my questions...and I have had tons of questions as I was a newbie at this. I would recommend them to anyone who is thinking of buying domains, or someone just looking for a positive and different domain experience. The site is extremely easy to navigate. It won't hurt to check them out lol. I really feel like I'm a member of the family members there.

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  • 0

    June 19th, 2017 Meridian, ID

    they allow people to send out spam, trojans and viruses attached to text messages and other forms of communication.

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  • 10

    June 11th, 2017

    The most awesome registrar out there. Very responsive. I had some suggestions a few years back and it was actually scary, a few days later their developers had recoded their site and made the improvements. The site is comprehensive and easy to use, loads fast. Though it does not look bad at all, the site is designed for function over fluffy prettiness. Prices are the best around too.

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  • 10

    June 7th, 2017

    Have been using these guys for a few years now. Everything has always worked and their renewal prices are the lowest I have seen. Its been a way better experience than NameCheap (my previous registrar). I have only ever had to contact them once and when I did, they got right back to me.

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  • 0

    April 20th, 2017 Queen Creek, AZ

    The website has been up and down the past week. These site outages have made our life hard in regards to updating the dns for clients, etc.

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  • 9

    April 18th, 2017 Irvine, CA

    I like it a lot just because it's quick and easy to use. They're not trying to get you to buy a million other things with your domain. Also quite competitive pricing

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  • 10

    April 14th, 2017 Scottsdale, AZ

    Best prices I've come across to date. Wouldn't use anything else.

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  • 10

    April 14th, 2017 Denver, CO

    Been using NameSilo for years now. This is the best 'no frills' domain service out there. If you want the cheapest and simplest, this is it. Highly recommended.

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  • 10

    April 13th, 2017 Phoenix, AZ

    I switched over to using NameSilo about a year ago and am completely in love with the service. It is so much easier to use than other registrars, and the customer service is impeccable. Let them know if you have questions or concerns because they always get back to you promptly, and they are very helpful!

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  • 10

    March 30th, 2017

    I've used 123Reg and Heart Internet, but found them both confusing and difficult to use. They have less gTLDs than NameSilo too. I just started using NameSilo, and found it easy to use. Everything makes sense and just works. Very happy so far.

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  • 0

    March 18th, 2017

    Terrible registrar! Super client unfriendly. You are not allowed to transfer away a domain name for 60 days after you get it transferred to you. How stupid is that? After 60 days, you will transfer it anyway. It makes no difference. Stay away!

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  • 0

    January 5th, 2017

    I asked why they changed my password or someone else did they would not say anything about it then spoke down to me which I could do without that happening.

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  • 10

    December 27th, 2016 VA

    I agree with the positive reviews left here by others, but wanted to add my experience as well. NameSilo's customer service went out of their way to ensure my web site and email worked with my new domain. Their support people are knowledgeable and willing to go the extra mile which was a pleasant surprise since I was afraid customer service may not be great given their cheap pricing. NameSilo has earned my business and my referrals as well!

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  • 10

    December 19th, 2016 Hendersonville, TN

    I've used NameSilo for years. They have a really intuitive platform to use, particularly when managing lots of domaines, and their prices simply can't be beat. I started out using Network Solutions years ago, transferred to GoDaddy for better pricing but then got annoyed with the constant barrage of ads and other services thrown at me. NameSilo keeps it simple, gives me nothing but a great price and easy service.

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  • 10

    December 19th, 2016 Gilbert, AZ

    Easy to register, cheap, proper notification before auto-renewal, free WHO IS, and they don't add in a bunch of stuff when you check out. For people who just want a fast, cheap, easy way to register a domain this is the place to go.

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  • 10

    December 14th, 2016

    With over 100 Domains to manage namesilo is extremely user-friendly. They get you in the door as a customer with their industry low pricing but keep you as a customer with their incredibly easy to use tools and services.

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