Rackspace is a DNS company that provides web-hosting options to customers via cloud management. The company was established in 1998, giving it 17 years of expertise and experience to complement its commitment to customers. Rackspace offers tremendous customer support and technical assistance.

The Good

  • Reliability
  • Price
  • Manageability
  • Experience

Additionally, Rackspace should be lauded for the following:

  • Reliability: Using IP Anycast Routing, Rackspace has near-100% uptime so customer have peace of mind without the worry of their site being slow or going down for visitors.
  • Price: Rackspace offers some of the most competitive pricing in the industry. One feature customers are certain to love is the pay-as-you-go method, allowing for monthly payments. The pay structure is also based on hourly usage at an average of 730 hours per month.
  • Manageability: Rackspace uses its Cloud Control Panel and API to list, modify, remove and add domains and subdomains. It can also record, import and export domains and records for free whenever customers desire. The interface is easy to use and grasp, and it allows for hassle-free migrations.
  • Experience: Rackspace hasn’t been around the longest in the DNS industry, but is does have more than a decade and a half of experience under its belt. Rackspace is at the forefront of this cutting edge industry and continues to adapt and change as technology allows for innovations and changes. The leadership team brings years of experience working in the industry and as leaders of other organizations.

The Bad

  • Setup

While the platform is easy to use once it is operational, the setup can be clunky and confusing. There is a lack of setup wizards and guides through this process. Users could become frustrated and annoyed by this tedious process that doesn’t have to be such a chore.

Connecting remotely to a Windows server is not automated and can also cause unnecessary stress to the user.

The Bottom Line

Rackspace offers DNS solution, plus a host of others including ecommerce, web aps, web content management and more. Therefore, the company can be seen as a one-stop shop for customers and business owners with significant technology needs. As a DNS provider, Rackspace doesn’t disappoint. With its flexible pricing options, in particular, it is definitely a choice to consider.

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