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CloudFlare is a relative newcomer to the DNS industry, having opened its doors in 2011. With a home base in San Fransisco. CloudFlare helps deliver clients’ websites to their intended audiences through high speed and page loading, high performance and ironclad security measures.
Here are some specifics of what makes CloudFlare an easy choice for your DNS needs:
Cloud Fare also offers exemplary service. Customers with questions or concerns can call the company and speak to a well-qualified representative. If preferred, customers can visit the website and watch tutorials and read other educational materials designed to address questions or technical issues. Agents are prompt to respond and are friendly and professional in their interactions with customers. CloudFlare is also mobile-friendly and has a number of useful apps available for use.
While front-end performance exceeds customers' expectations, CloudFlare cannot address any scaling issues you're experiencing. If you need to scale your application tier, you'll have to go elsewhere.
Though CloudFlare touts speed, customers have experienced the contrary with their sites. While this is not a universal sentiment, it is concerning that this has come up at all.
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Last summer I transferred my business website over to cloudflare, then about 6 weeks later, my site went down. I logged into my CloudFlare account and found no domain records in my account, after waiting for several weeks, and being pitched better support only if I open up an enterprise account (their most expensive), and answering the same questions from their support team multiple times, one of them finally admitted that they had deleted my domain records by accident, but over a month later, they still had not fixed this issue, and even went so far as to say I had not set up my account. I am a professional web developer, with training on how to manage domain records, and had been running my site on their service for about 6 weeks before it went down, so that claim did not fly with me, but that was the last I ever heard from their support team. They never responded to any of my support requests again. That's not the only experience I've had with them either, about 8 months before that, I had a client's website go down due to a CloudFlare caused error, which CloudFlare never fixed and I eventually had to advice my client to cancel his CloudFlare account in order to get his site back online. Based on these 2 experiences I would recommend you avoid CloudFlare at all cost.