CRI Genetics

• Cheek Swab Sample
• 8-Week Efficiency Guarantee
• Customer Service Options
• Privacy Policy
• Unique Ancestry Features

Cheek Swab Sample

If you order a DNA testing kit from CRI Genetics, you will receive a kit in the mail to provide a simple cheek swab sample. Many people find this type of sample easier to provide than the "spit kit" type of test. 

8-Week Efficiency Guarantee

A standout feature of CRI's testing service is the company's exclusive efficiency guarantee. Once your sample arrives back at the lab and passes quality analysis — enough DNA collected, no damage or contamination in shipping, etc. — the company has eight weeks to provide your results. 
If your results take longer, you benefit from a money-back guarantee. 
For consumers who may not have had a DNA test before, this may not seem significant. However, many other companies often have longer windows of time in which they deliver results due to staffing issues, opening new facilities, processing returns out of order, or having unprecedented sales during seasonal promotions.
We like that CRI has a defense against this. It is one of the only companies that offers a guarantee of this sort. 

Customer Service Options

Customer service is available via phone or email and live chat. It's definitely a plus to be able to contact customer service via a variety of options. 

Privacy Policy

At CRI, none of your information is shared without explicit consent from customers, and several procedures are used to help make sure your DNA data and sample are secure. 

Unique Ancestry Features

When it comes to DNA testing for the purposes of learning about your personal heritage, this isn't the most robust result that you can get, but there are a few unique things this test report provides. First is the Advanced Genetic Timeline, which goes back over 50 generations and estimates where different ethnicities entered your family line.

• Raw DNA Data Options
• Results Delivery

Raw DNA Data Options

CRI does not accept raw DNA uploads from third-party testing sources. 

Additionally, if you take a test with CRI Genetics, you will not have the option to download your raw DNA data. From our conversation with the customer service team, this feature is being considered, but there is no ETA available yet. 

Results Presented

When your results are ready, you will receive an email notification. Then, you must log in to your account on the CRIGenetics website to view your reports. There is no app to view mobile, but you can still bring it up on your browser. 

CRI Genetics offers consumers a large slate of tests and bundles to choose from. Testing for over 600,000 genetic markers, this company offers a variety of different results from categories like health, wellness, nutrition, allergies, and ancestry. As you decide which test you want, make sure to double check whether the specific traits you are interested in will be tested.

Customers also benefit from an eight-week efficiency guarantee. If your results aren't ready in eight weeks, you are eligible for a refund. 

Have you tested with CRI Genetics? Let us know about your experience with a quick review below.