Name: Delta Dental
Rating: 4.0

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Steve Ashby Portland, OR

Delta has been our dental insurance through my job for many years. They have been great and we've been treated very well. We are very consistent with our care and I even had some orthodontia. Never any claim issues.

2 years ago

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Mike Curtis Guyton, GA

Five kids, five sets of braces, over a hundred cleanings, and a bunch of cavities. We’ve been with Delta through them all. I recommend them for their prompt, accurate, and trouble-free service.

2 years ago

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Kelly Fisk Puyallup, WA

Compared to other dental insurance companies, Delta Dental has been reliable coverage for our family for more than 10 years. They have decent discounts with our plan for emergency or routine procedures needing completed and are professional when contacted.

2 years ago

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jcleaton San Diego, CA

Have had Delta Dental for many years as Dental insurance. Have only good things to say about their coverage and organization. Is there another dental insurance company out there?

2 years ago

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tania woeste Saint Cloud, MN

They are very friendly over the phone with answering our questions and it’s nice to have since dental is not covered on my husbands insurance for himself. They are also very reasonable in their pricing.

2 years ago

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Natalie Brown Boulder, CO

Delta is an alright dental company. They covered quite a bit of my needed dental work, but getting needed work processed through them can be a bit of a hassle. Their rules and restrictions for needed work during a fiscal year were a little annoying also, as some stuff I needed to be done was refused to be paid for. Because of that, I had to pay out of pocket for some of my dental work.

2 years ago

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Syl North Port, FL

I have had Delta Dental since 2003. My communication with the company has been minor, just to request an insurance card. I never had to concern about a claim or wait for their approval to get services done.

3 years ago

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Melanie Rio Rancho, NM

Delta Dental is a decent dental insurance, for the very basics like cleanings, but when you think you’ll go in to get fillings or dental work done and it will be covered, you end up walking out with a hundreds or thousands dollar bill to pay.

3 years ago

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Gail Strother Bentonville, AR

I had recent dental work done that needed to have approval for coverage before the procedure. Delta Dental was quick and efficient. The customer service team was friendly and helpful

3 years ago

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Darcy Chavez Provo, UT

Great coverage and they helped me a ton when I went to a shady dentist's office in Utah. They overcharged my insurance on three separate occasions and Delta helped me get that money back and fight the claims.

3 years ago

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Anonymous

So we have the family plan. this was also the only company that would sell us a plan that was reasonable. we do have copay and deductibles but your plan is excepted at our dentist office and with the price as well as your work with our dentist is the main reason we are paying our annual fee for the third year now thank you for providing the basics at a reasonable cost and the extra stuff is something you work with us with.

3 years ago

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Kristiane R Durfey Pleasant Grove, UT

We had Delta Dental Insurance for a few years and we never had any problems with them making claims. They had comparable rates to other companies that we have had and they accepted our Dentist. We pleased with them overall.

3 years ago

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L. Fowler Pleasant Grove, UT

We have had Delta Dental for years with our employee insurance coverage and they have been great to work with. They cover a great deal of our expenses and helped out with our braces too. They pay quickly and do a great job!

3 years ago

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Emma Rodriguez

I love the amount of good dentists that accept this insurance. The out of pocket pay is reasonable.

4 months ago

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Pedro Vasquez Holdings LLC Bloomfield, CT

Had to get some work done of my own and their deals were more than fair!

5 months ago

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Vadim Kuharchuk Cambridge, MA

Terrible customer support and impossible to find any information. I was calling their hotline and they can answer my questions. Also, they just terminate the call when I ask about problems

8 months ago

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Noa Ranoa Vista, CA

Outstanding dental insurance. No hassles, No fuss. Any issue is addressed by customer service immediately. 5 stars!

1 year ago

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Richard Danby Rexburg, ID

Delta Dental offers insurance plans that has met the needs of my family throughout the years. They always seem to have the best rates and coverage.

1 year ago

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Morgan Tennant Shelley, ID

Delta Dental has good coverage. I have had to have multiple procedures and delta has been reliable throughout the processes.

1 year ago

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Brian Jensen Donna, TX

I have moved from Iowa to Texas. Delta Dental Iowa told me I needed to by a policy in Texas, so I did. When I went to the dentist they told me I had a 6 month waiting period. Nobody told me that at either insurance company when I cancelled and signed up for the new insurance. In fact the people I talked to said the opposite. Delta Dental advertises "No waiting period" So I feel I have been lied to and had I known I had a waiting period I would have found other insurance. They get one star only because I can't give them less.

2 years ago

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Sarah Jarrett

They dental coverage doesn’t actually cover very much basic routine cleaning and that’s pretty much it. They don’t cover orthodontic work which I feel they should cover.

2 years ago

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Kenneth Bouldin

Delta Dental was my Tricare dental insurance company. Good rates, had the best local dental office, no problems with paperwork or billing.

2 years ago

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John J Silver Spring, MD

Everything that an insurance company can do wrong, Delta Dental does wrong. Refusing to cover procedures that the insurance covers is standard procedure at Delta - they just refuse everything and force the patient to recoup to money Delta owes them. Delta take months, literally, to process anything, including time-sensitive issues. Delta Dentals customer service line is Dante's 3rd level. Just inhuman idiots working the phones over there, whom will refuse to help you with anything regardless of circumstance. It's worse than Comcast. So, in short, do not spent a dime on Delta Dental.

3 years ago

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Bob and Barb Portland, OR

I have been with Delta for over 45 years through company benefits. They have almost alwayus been a very good company to work with.

3 years ago

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Gary & Corliss Connelly Boca Raton, FL

Easy to deal with and good follow up. I have had Delta Dental for over 20 years and have never had a problem with payments for services.

3 years ago

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Bertha Graves Riddle, OR

Cleaning, filling, crowns, we have been going to this dental practice for 10+ years and we have had grest care and Delta has been good with the coverage for our care.

3 years ago

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Kurt Didenhover Salt Lake City, UT

With a family of 4 children, having great insurance is a must. Delta Dental has been great and provides coverage for dental work as well as orthodontics which has been a lifesaver for us.

1 year ago

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Ron Thurgood Denver, CO

This is the dental plan offered by my company. I wish they had a few more dentist in my area. I few times I have had to go out of plan for a dentist. Probably more by choice of the dentist.

1 year ago

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Tara Hansen Layton, UT

We have had Delta Dental insurance for years (probably 18+). We have had good experiences and have found our favorite dentist that accepts this insurance so that is a win!

1 year ago

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J B Sandy, UT

Recently got Delta dental through my employer. Couldn't be more pleased with the coverage. They even had a mobile dentist in their network that came to our business.

1 year ago Edited January 24, 2022

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Michelle Bray Pleasant Grove, UT

Delta Dental covers 50% of repairs, provides free teeth cleanings, regular exams. It does not cover braces. There are many dentists to choose from in network. Some coverage is better than no coverage. You may want to look into additional dental coverage to add to it.

1 year ago

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Dave Spokane, WA

Delta Dental has a large network. Claims are processed efficiently and EOBs are easy to understand. I've been impressed with their customer service the few times I've had to call.

1 year ago

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Peter Harmatuk Columbia, MD

My company’s only option for Dental Insurance so it is hard to differentiate what may be unique to my plan vs other plans they have to offer. I’ve never had any issues with their billing though.

2 years ago

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Mark Park City, UT

I have had Dental Insurance through Delta Dental in the past, because that's about what we could afford. The experience was ok, although it was very confusing at times when it came to coverage.

2 years ago

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Jack and Thelma Unangst Cave Creek, AZ

always does a fine job at paying excess billing above our co-pay. We have been with them for years and have never had a problem with service. Dependable and fair.

2 years ago

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Kim , NC

Their premiums are inexpensive. However there is a 6 month waiting period if you need anything done other than a routine exam or cleaning. They also pay less than 50% of any other procedure.

2 years ago

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Janan Grange Pleasant Grove, UT

Delta Dental is our dental insurance. It has been easy to use. I do wish that they'd send me a card each year as I can't ever remember exactly the information.

3 years ago Edited February 16, 2022

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Julie Taylor Ogden, UT

We have had Delta Dental for several years now. The coverage has always been good. They are quick to pay benefits and let us know if we have a portion to pay.

3 years ago

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Mhorne182 Pleasant Grove, UT

Every dental insurance I have had seems to be very similar. Delta has always paid my claims on time and we have not had any major issues so I assume they are a good company. But benefit seems to be pretty standard.

3 years ago

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N C FL

Great! Just started with them and I have plenty of providers available to me.

6 months ago

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Verified Customer

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TJ

Never had a problem with them. Always covered routine dental care

2 years ago

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Verified Customer

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Jessie

Very professional, good customer service

2 years ago

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KMR R Cincinnati, OH

Poor website. if you forget your user name and password they will cancel your account and threaten to backdate your claims and not pay them. This is when you are locked out by accident.

11 months ago

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Marcy Wilson Auburndale, FL

Still waiting on hold for customer service - 1 hour 18 minutes. Really? Shame!! And unacceptable! I will be changing dental insurance for my company. It sure would be nice to have an estimate of wait time at beginning of call and updates as time passed. If they have NO ONE to answer calls, they should allow a message to be left.

1 year ago

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Prema Dasa Starrucca, PA

They double charged me for two policies, one from marketplace and one from personal policy. I had asked them to transfer market to personal and it seems it did not happen and they would not refund my money. Lack of honesty in the company and the customer service rep was terrible. Just another company out only to get your money.

1 year ago

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NR

Covers my basic dental needs. Gets the job done. Not sure what else. I have never had an issue therefore I cannot really comment on customer service.

3 years ago

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Sarah Smith

Great price. My dentist is the best I've ever had. Improve by having more uniform good care and service from all providers.

3 years ago

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S.Faith

Great with claims and covers all aspects of dental. Lower out of pocket & covers most dental practice.

3 years ago Edited September 14, 2021

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John

Delta has not paid for treatment that is covered in my dental plan, calling just connects me to unhelpful people. Delta does not even have a qualified person to review the case with my dentist.

3 years ago

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Connie Budick City of Saint Peters, MO

Good when I can find a Dentist that will take it. Need it close to home I'm looking now for a new Dentist.

3 years ago