June 14th, 2017 Pomona, CA
When we were looking for New Era, the first place we pulled some stuff off was in ConsumerAffairs and that helped us in our decision to go with them. When my husband and I started last December, New Era said the program would be about three years but we're looking right at a year and a half because we've accelerated our payments. We called them, they explained to us how the program worked and we signed up with them. They took care of all of our accounts for us. What I've been happy about was that they were able to get the companies to not contact us right away. So, we haven't had all the phone calls. Actually, I believe every single one of our accounts is settled now. We're just paying out what's left.
The cost might be a little bit high though. But, we were so eager to get out of debt. I had no time to devote to taking care of all that myself. So, it's been nice to have somebody there to be able to do it for me and not have the worry on my shoulders. So, the extra cost was worth it because I didn't have to deal with the companies. I've enjoyed working with them. I love how the rep has been available. Any time I need him, I can much call and get a hold of him within 24 hours. And they're always good and accommodating. When we've had to lower our payments one month, or raise our payments another month, they've always been so good to work with us on that. We're not quite out of the program yet but we're getting near the end. So, we're very excited to be done with it soon. If anybody were to ask us and say they're in debt, I would tell them to call New Era because they've done it for us and I think they'll do it for them, as well