National Debt Relief specializes in debt settlement services and boasts a number of accreditations and works with both unsecured and secured forms of debt. The company has quite the record of settling debts between 27 to 50 percent less than what its clients owe. Many customers frequently complain of always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, fees are relatively low but have the potential to be higher than the industry average.
- They work with some forms of secured debt (in addition to unsecured debt)
- 20 percent Fee – (competitive within the industry)
- Major industry accreditations with the AFCC and IAPDA
- Free consultations over the phone
- $7,500 minimum debt required (industry average)
Other Types of Debt
One thing that impressed us the most about the National Debt Relief program is its ability to not only work with unsecured debt, but some forms of secured debt as well, including private student loans; which is rare in this industry.
Another great aspect about National Debt Relief is the industry accreditations it holds with the AFCC, and the IAPDA. NDR is also compliant with the FTC. These accreditations help legitimize the organization and ensures they follow consumer-friendly best practices.
Past clients of National Debt Relief have indicated that they appreciate the transparency offered by the company, its speed of debt resolution, reasonable costs, and professional level of support. Additionally, there are National Debt Relief reviews from those who have canceled the service receiving unexpected refunds.
- Only in business since 2009
- No permanently-assigned representative for each client
- Customer complaints
Short Time In Business
One concern with National Debt Relief is that it has only been in business since 2009. While this is not a major problem, it is not quite enough time to establish a major track record in the industry.
No Permanently Assigned Rep
It appears that National Debt Relief does not have one representative that will handle each individual client’s case. This can be frustrating for those who call in to talk about their situation or case because they will often talk to a totally new representative. This can cost both the company and the clients time and cause frustration. We like to see it when companies personalize their services to customers.
Poor Customer Reviews
To corroborate our concern above, the most common complaint against National Debt Relief is that each time the client calls in, they get a different person. This can lead to an inconsistent level of service and support, along with clients feeling that nobody really cares about their situation. This is especially frustrating when attempting to resolve a cancellation or a complicated debt situation.
Frequently Asked Questions
How Much Does National Debt Relief Cost?
There is no monthly cost. National Debt Relief will not charge customers until their debt problem is resolved. They charge an average of around 20 percent of the amount you saved after your debt has been settled. They allow customers to cancel at any time and give them the option of a money back guarantee if they’re not happy with the service they received.
Can I Get A Free Consultation?
They offer free consultations, which are very helpful for individuals in tough debt situations. They have shown through years of business that experts on staff can provide very valuable information and help to individuals with debt issues.
What Types of Debt Does National Debt Relief Work With?
National Debt Relief only offers debt settlement to customers with unsecured debt such as: credit cards, personal loans and lines of credit, medical bills, collections, and repossessions. They also help with business debt and certain secured loans such as totaled car or a second mortgage on a foreclosed home. They do not offer settlement services for your average secured debts.
What Is the Minimum Debt Amount I Can Sign Up With?
National Debt Relief will not accept clients with less than $7,500 in debt.
About National Debt Relief
Based out of New York City, National Debt Relief has over seven years of experience in the debt settlement industry. NDR’s mission is to help “individuals achieve freedom from financial debt through debt settlement.” The company also strives to provide not just settlement services but to educate clients on debt and finances so they can live debt free in the future. The company typically settles unsecured debts for 27 to 50 percent less than what customers owe.
You will pay a fee of 20 percent of the total debt you enroll.
- Free consultation: Yes
- Personal consultant during the settlement: No
- AFCC accredited: Yes
- IAPDA accredited: Yes
Time in Business
Founded in 2009
Minimum Debt Requirement
Must have $7,500 in debt to begin working with National Debt Relief
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Rhode Island
- South Dakota