Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved over $4 billion in debt since their founding in 2002. The company holds considerable industry experience and customer satisfaction. With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. They offer multiple debt services and are available in 38 states. However, they may have potentially higher prices than other companies in the industry.

Rank Chart
Fee
Debt Requirement
Our Score
#1
15-25%
$7,500
9.4
#2
15-25%
$7.5k
9.3
#3
15-25%
$7.5k
8.9

The Good

  • Minimum $7,500 in debt to begin settlement
  • Average cost is 21.5 percent of your total debt
  • Customer’s are given one representative to work with throughout the process

Experience and Accreditations

Freedom Debt Relief (FDR) has over 14 years of experience in the debt settlement industry. With their level of experience, they know that one of the most important things they can offer consumers is industry accreditations. In fact, according to multiple surveys we conducted, people value national accreditations in their debt company above all other features. FDR is accredited with the AFCC, and the IAPDA.

Great Reviews

Most clients who leave Freedom Debt Relief reviews with us have had a good experience. They commend FDR for having good customer service, explaining the settlement process, and keeping them updated on where they are at in the settlement process.

Excellent Services

Freedom Debt Relief offers a free consultation when a consumer decides to enlist the company’s services. One debt consultant will remain with the client throughout the settlement process. If consumers are not satisfied with FDR, the company offers a money back guarantee.

Online Dashboard

One of the features that sets FDR apart from the rest is its unique and intuitive online dashboard to track your pace through the program. This helps people to actually see their progress in settling their debts.

The Bad

  • Only available in 38 states
  • Potentially high cost (up to 25 percent of your enrolled debt)
  • Users report portal login issues

Potentially High Prices

The major problem we see with Freedom Debt Relief is their price. Users are charged an average of 20 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. You could end up paying more than this to use FDR.

Limited Availability

Freedom Debt Relief offers its services in only 38 states. Additionally, the company requires a minimum debt amount of $7,500.

Similar Complaints

While most of the reviews we see for FDR are positive, there are still several people who have complaints about Freedom Debt Relief. The three main complaints clients seem to have are:

  • It takes too long to settle debts
  • FDR chargers too much for their services sometimes costing consumers 25 percent of their total enrolled debt
  • People have trouble navigating and logging into FDR’s website.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, industry experience, thoughtful debt consultants, and more. However, because their prices of 20 percent of debt is an average, clients could end up paying more. We recommend using Freedom Debt Relief if you receive a low enough quote from them, and they are available in your state.

Frequently Asked Questions

How Much Does Freedom Debt Relief Cost?

Price varies depending on various factors. Factors that are taken into account is the creditor you’re working with, the state you live in, and the amount of debt you have. After all is said and done, you can expect to pay 15 to 25 percent of your total enrolled debt. Their website states the following:

“If you choose to enroll in a Freedom Debt Relief Program, Freedom charges a fee that depends on a number of things, including the state you’re in, the amount of debt you’re enrolling, and other factors. But, in general, if you enroll in a standard 36 month program, in most cases your fee works out to approximately six to eight percent of your total enrolled debt per year. And the most important thing to remember is that there is absolutely NO FEE RISK to you – we guarantee that you will pay NO FEES for your debt relief services until we successfully resolve a debt for you.”

The review of program details will include:

  • Average time for settlements.
  • How some creditors can be more aggressive
  • How delinquent each debt is
  • How drafting monthly can impact the success of completing the program
  • What options we have for when creditors call our clients too much
  • What options we have for if a client gets sued

Can I Get A Free Consultation?

Yes, they offer a free debt consultation. Calling in and speaking with a debt help specialist will give you the ability to determine the best path to success in your specific situation. While they can give you very helpful information without much of your personal information, they can give you the most effective help when you give them more specific details about your situation. The consultation in no risk and you won’t be locked into anything by calling.

What Types of Debt Does Freedom Debt Relief Work With?

Freedom Debt Relief only deals with unsecured debt.

What is the Minimum Debt Amount I Can Sign Up With?

Freedom Debt Relief requires a minimum of $7,500 of debt.

More Information

About Freedom Debt Relief

Freedom Debt Relief has been in business since 2002. Since then they, along with the other pillars of their company, have been listed as one of Inc. 500’s fastest growing companies in 2008 and 2009. Bills.com was also named the #3 company in the Hot 100 from Entrepreneur magazine. Multiple acquisitions of other companies including Home-Account and Refinance.com have helped the company build up their mortgage refinance tools, mortgage calculators, and other mortgage and refinancing services. After more than a decade in service, they have proven to be a stable company. The founders of FDR are very involved in the financial and personal debt communities. The Association of Settlement Companies (TASC) has a founding member of Freedom Debt Relief on their board.

Price

You will pay 15 to 25 percent of the total debt you enroll.

Account Set-Up

  • Free consultation: Yes; offers free financial assistance
  • Personal consultant during the settlement: Yes

Accreditations

  • AFCC accredited: Yes
  • IAPDA accredited: Yes

Time in Business

Founded in 2002

Minimum Debt Requirement

Must have $7,500 in debt to begin working with Freedom Debt Relief

Available States:

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Delaware
  • Florida
  • Hawaii
  • Idaho
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Wisconsin
  • Wyoming

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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191 Freedom Debt Relief Reviews

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  1. User Score

    10

    December 7th, 2016

    I am completely satisfied with the customer service work performed by Freedom Financial.

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  2. User Score

    10

    December 7th, 2016 Lexington, KY

    Staff are knowledgeable, caring and supportive.

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  3. User Score

    10

    December 7th, 2016

    I have had a great experience and would recommend this to anyone with debt problems add a solution.

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  4. User Score

    9

    November 30th, 2016 Las Vegas, NV

    we are fairly new with this program, so far everything seems good.

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  5. User Score

    8

    November 30th, 2016

    so far have done everything they promised

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  6. User Score

    10

    November 19th, 2016 Reno, NV

    Great service glad to be part of freedom debt relief. Thank you very much.

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  7. User Score

    10

    November 19th, 2016 Lone Rock, IA

    Great company to work with! Got one credit card done within the year!

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  8. User Score

    8

    November 18th, 2016

    So far so good. Settled a CC 500 reduction! Hitting my sixth month so hoping FDR will start getting more settlements soon! Customer service is great!

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  9. User Score

    10

    November 12th, 2016 Covington, VA

    Very satisfied!!!! The representatives are very courteous, and helpful. They make you feel comfortable and at ease. I’ve never called when I wasn’t able to talk to someone immediately.

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  10. User Score

    10

    November 11th, 2016

    You guy,s are doing great with helping me lower my debt, I should have came to you sooner, My wife was so impressed, She signed up also for your program, Keep on doing great work.

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  11. User Score

    10

    August 17th, 2016 New York, NY

    So far everything is going nice and smoothly. I thank you for all your help.

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  12. User Score

    10

    August 11th, 2016 Chandler, AZ

    Always positive and helpful

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  13. User Score

    4

    August 10th, 2016 Lynn, MA

    Not much progress, and my credit rating is blown, I thought this would help, but so far it hasn’t made much progress. Only 1 account settled?? Not sure why and the one that was – was not reported as settled as agreed to the Credit Bureau… Hoping the next months things start to happen. I’ve sent out letters not to call me but deal with Freedom and I still get phone calls.??

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  14. User Score

    6

    August 9th, 2016 Hallstead, PA

    I was a client of FDR for some 36 months
    When i started I had approx 54k of debt in 16 different companies.
    I was initial told the rate I would pay for their service would be 11 %
    turned out it was 21%I switch that i was never informed of.
    For the most part they held up their end of the contract by one by one negotiating
    fair settlements for my accounts. Some were V good other not so much
    I feel they did me wrong on one account Bof A which the bank simpy wiped out,
    however FDR still charged me the 21% for settleing it which they had done nothing to earn.
    Also toward the end I had one account which they started to settle in the begining
    they received their commision then. Somehow the account was frozen and they kept leaving it until it was the only account left.
    Although they had ample funds in my escrow account to settle it, they never did, I suspect because there was no money in it at that point for commisions on that account had already been paid.
    I feel on those to accounts they were very un ethical.
    I say be careful in choosing FDR and get commision rates up front in writting.

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  15. User Score

    10

    August 8th, 2016 Spring Hill, FL

    If you need a professional company to work with you to help clear your debts , then you need
    Freedom Debt Relief on your team. they will do the job .
    Thank You All for the help I have received. John B. Hopkins

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  16. User Score

    10

    August 3rd, 2016 Aledo, TX

    Freedom Debt Relief has been so beneficial to me and my wife and has taken the stree level off of us. FDR has a great program and we highly recommend this…

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  17. User Score

    0

    August 2nd, 2016 Grand Rapids, MI

    I would keep away from them if I was you. They told me I was done paying, even stopped making withdraws from me for 3 months. Then, out of the blue start making withdraws again?? What kind of an outfit does that?? All they can say is “sorry” that person isn’t here anymore. they have got to be the most apologetic place around. Do yourself a favorite and go with someplace else. I doubt if you will have surprises like this….

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  18. User Score

    8

    July 29th, 2016 Gloucester, VA

    So far I think everything is going finr, but I don’t know for sure as I’ve never been able to get in to see the progress.

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  19. User Score

    0

    July 28th, 2016 Boys Ranch, TX

    One of the worst choice I have ever made. The steps they tell you to follow to cancel, mean nothing. I cancelled within 24 hours (they give you 72 hours) of signing up, I even called the consultant that I signed up with to make sure and I was told that “it was all cancelled and handled”. Then, they still drafted my bank account! I had to call twice to get actually get a refund. I speak to 5 different people and finally the last gentleman that WAS able to help me, tells me that that my agreement was never even cancelled. 8 business days after my money was taken, I received a refund, however it was not the full amount. Ridiculous!

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    1

  20. User Score

    10

    July 27th, 2016 Morganton, NC

    This company has been very good to my family and has help keep our payments as low as possible so we can afford it each month and the people that has worked with us are so nice and good to us we would. Refer this company at any time,

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