Having been in business since 1998, Debt Rx has settled millions of dollars in debt. However, they’re held back by a total lack of industry accreditations. There is also little information about the company available online.
- Extensive industry experience (in business since 1998)
- Spanish language staff on hand when you call in
Extensive Knowledge of Debt Settlement
Founded in 1998, Debt Rx is one of the oldest names in the debt settlement game. That experience means more relationships with more creditors and (hopefully) more favorable settlement terms for clients. One way this experience manifest itself is in the information they present on their website. Debt Rx clearly states that debt settlement isn’t for everyone, and if they think debt settlement isn’t right for you, they will be upfront with you. The company makes sure you know what you’re getting yourself into, and isn’t just after your money.
Clients have expressed appreciation for the free consultation and fluent Spanish-speaking customer service agents.
Another great service offered by the company is an onsite calculator – this is used to help people realize how much debt they could be paying without settlement throughout their entire life.
- No major industry accreditations (AFCC, IAPDA, FTC)
- No promise of a money back guarantee
- Lack of company information
Potentially High Prices
Although not the highest in the industry, Debt Rx’s 22 percent cost for debt enrolled is slightly more expensive than much of the competition. This cost was given to us over the phone from a company representative.
More concerning to us (and the majority of customers based on surveys) is their complete lack of industry credentials, having neither AFCC, or IAPDA accreditations. The company also does not mention FTC compliance.
The “free consultation” offered by Debt Rx only lasts ten minutes. In our opinion, ten minutes is not long enough to fully understand your options and what you are signing up for. Several of our top companies speak with consumers for hours before they choose to sign up (or not sign up) with them. Other companies offer a limited free consultation of 40 minutes or longer. As far as we have seen, Debt Rx offers the shortest consultation of any debt settlement company.
Lack of Information
Of concern to consumers may be the fact that Debt Rx discloses little information on its website. For example, several important points, including pricing, minimum debt amount, and state availability, are all unclear.