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National Debt Relief

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7.7

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John Dyersburg, TN

Very professional operation did everything as promised. Only had one issue. Through the process you are directed to change your mailing address to their New York address for all your creditors. My lack of research and no mention from NDR Of the fact that all the creditors with charge offs report them to the irs and notify you via mail with a 1099-C . All your erased debt is to be reported as income (I never thought of this) All your mail from these creditors now goes to New York so that’s where all the 1099-C statements went. Got a letter two was before Christmas that i failed to report $17000. Erased debt as income and i owe the IRS $4000. Fit to be tied should have been clear from the start of the process

5 years ago

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Reply from National Debt Relief

Hello John,
We are sorry to hear about your experience and would love to hear your feedback so that we can better understand your concerns. Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.

Dec. 17th, 2018

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Thomas Hullinger Pleasant Grove, UT

I am currently enrolled with National Debt Relief and they are saving me thousands of dollars. They have reached agreements with my creditors and take the hassle out of dealing with the collectors.

5 years ago

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Reply from National Debt Relief

Hello Thomas,

Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

Oct. 10th, 2018

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Candace Dorsett Los Angeles, CA

I began with this company in February of 2014 and completed the program as of August of this year (2017). I just finished an excel spreadsheet analyzing how much I paid in fees and how much they were able to settle accounts. Overall (between the fees they charge the settlement amounts paid) I wound up paying 76% of what I owed in debt. The reality of it is, an individual can settle their own debt themselves if they have enough self control to set aside a monthly minimum to pay their debtors. All the debtors accepted a monthly payment until the settlement amount was reached. One account wound up filing a law suit but NDR was quick to communicate and settle with the debtor before it ever reached court. Needless to say, between the fees and their lack to settle ALL accounts for 50% or less than what is owed ... it's not really worth it. I wouldn't recommend this company and I'm glad the program is over. I actually had to remove an account toward the end because they refused to negotiate until the account went to a 3rd party collection company. It was the last account and the money to pay it was just sitting there. I got smart and saved myself the headache by removing this creditor from the program and ending the program rather than waiting for them and letting the account age further. Choose another Debt Relief program with lower fees and faster service.

6 years ago

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RJ Smith Costa Mesa, CA

Good customer service overall but a couple of their reps made critical errors that led to a lawsuit and additional legal fees which they should've paid but didn't. Also encountered surprisingly rude reps a couple of times. Potential clients: study contract carefully before committing. Their settlements won't always be as high as you think; fees accumulate, are not trivial; projected number of payments may be based on you making extra deposits you didn't commit to; may tell you monthly deposits must increase or risk extending your payments; some accounts may be sit around until frustrated creditors file suit. Also note that any settlements above $500 are reported to IRS. You'll receive a 1099-C form and many will owe income tax on these amounts. These are additional fees that I didn't find out about until I received my first 1099-C. NDR never mentioned this pre-contract. I regret not managing my own debt settlement. It's not rocket science, folks. Main reason for going with NDR was to make sure I didn't get sued. I got sued, it was avoidable, never should've happened. Five stars is fair based on my experience.

6 years ago

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Benson Igwe Florissant, MO

I like the communication from National Debt Relief.

2 months ago

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Robynne Going Humboldt, TN

So far everything they stated is true, this will be starting my 2nd month

2 months ago

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Fred Grote Connellsville, PA

NDR is simple and easy to use. It will save you money.

2 months ago

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Cecelia Chavez Fontana, CA

Excellent customer service and people were very helpful!

2 months ago

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Jeffrey Daub Lebanon, PA

Well in 3 months they got 2 loans to settlement already

2 months ago

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Bonita Sims

Experience has been good, they communicate with you .

2 months ago

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Heather Balderson King George, VA

Great communication . Great costumer service

2 months ago

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Carmen Ortega

I like the customer attention and the kindness

2 months ago

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Kristine Campbell

Been healthy mindset and good communication. Thank you.

2 months ago

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Elizabeth Peterson Lincoln, NE

Very helpful company. Easy to work with.

2 months ago

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John Lewis Elkridge, MD

So far nothing Everytime I call to ask questions they are very helpful.

3 months ago

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Dionne Smith Katy, TX

The quick resolution and the customer service follow up via phone and email.

3 months ago

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Jodi Rios Angola, IN

They are very professional and helpful. I would recommend them to everyone!

3 months ago

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Daniel Singleton The Bronx, NY

I like everything about the program and the way they handled business

3 months ago

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Margaret Williams SC

Great customer service, fast and friendly. Took the worry away.

3 months ago

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Angel Cruz Phoenix, AZ

Help with resolving my debt by communicating with the creditors.

3 months ago

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Ryan Vett Mesa, AZ

Enrolling in this program was very easy, and they provided me with a detailed explanation so I could understand how the program works. I worked with one of their representatives and he was very patient and pleasant. They were very transparent and I’m confident that they will help me reach my goal of being debt free.

1 year ago

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Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

Jun. 3rd, 2022

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James Goodman Silverdale, WA

National Debt Relief helped my family and I move past very hard financial times. They coached, advised, and championed us to better credit standing. They were up front and work with us to achieve what I thought was impossible. My credit is better than ever because of hard work and National Debt Relief.

2 years ago

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Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

Nov. 11th, 2021

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kristin Gneiting Pleasant Grove, UT

I have used National Debt Relief, and they were able to help me stop the harassing phone calls. They set up each creditor that I owed money to, contacted them and reached a settlement that was much less than what I owed. They were able to set up a payment plan, that let me pay more if I could and set me on a course to be out of debt for good.

4 years ago

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Reply from National Debt Relief

Congratulations on starting your path to becoming debt-free. Don't hesitate to reach out of you need anything; our team is more than happy to help in any way we can.

Sep. 12th, 2019

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Lori Martinivh Butte, MT

Kept in contact and let me know what was going on. Settled my first debt quickly.

4 months ago

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Kerry Farley Greensboro, NC

Helped me pay off debt and also have money left over to pay rent and other bills

4 months ago

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Linda Volk Coolidge, AZ

So far they have done a good job but only got one credit company to reply so still early.

4 months ago

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Kayla Quiroz Benton Harbor, MI

They have taken away so much stress! I don’t have to worry about making my own settlement.

4 months ago

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Jennifer Russo Colorado Springs, CO

So far I've been happy with the progress. Looking forward to more creditors settling on agreements.

4 months ago

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Donald Sievers Shoreham, NY

The ease of use, the high rating when I reviewed NDR online. Great program to eliminate debt.

5 months ago

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David C.

Listened well. Explained the process well. They were very professional and helpful.

5 months ago

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Antonio Bernal salaza Seattle, WA

First I was kinda nervous about it and it takes patience. The results are good. I'm happy to share.

5 months ago

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Gabriele Anderson Azusa, CA

Prompt feedback information regarding my credit card accounts and a very efficient debt relief process.

6 months ago

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Angel Rivera Ocoee, FL

If your in debt, this will help i was 30k plus in debt and they came thru and legit helped me..i will tell everyone

6 months ago

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Theolia M Ranson Lafayette, LA

Great explaining to me the rules of National Debt Relief I really appreciate the time he took helping me .

6 months ago

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Terri Deutschmann

They are doing what other companies claim to do but don't. Customer service is awesome to work with.

6 months ago

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Bonnie Gwaltney Greenfield, IN

I like the communication with customer service. All that I have spoken with are very knowledgeable and eager to assist.

6 months ago

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Lisa DeRita Antioch, CA

I am very happy with the creditors that National Debt Relief has come to agreements with on payments!

7 months ago

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Chris Law Charlotte, NC

Signing up was a very smooth positive experience, however the support afterwards has not been helpful. Emails are unclear and asking for a telephone call to be scheduled has not been able to be done at this point.

7 months ago

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Shannon MacDonald Ukiah, CA

Within 3 months we have had 1/3 of our debts settled! We are excited to see what the next 3 months brings!

7 months ago

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Michael Blue Fremont, MI

I have felt like I have been left in the dark through this process. My credit has taken a huge hit and I feel like I made a mistake going lied to in this process.

7 months ago

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Melissa Verble Memphis, TN

They do what they say. You can trust their advice. They will help you get back to sound financial footing.

8 months ago

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Kevin Pfusch Horseheads, NY

Things seem to be taking way to long, still getting tons of debt collectors calling. I asked to have accounts added via online tools, and requests just got flagged complete and they weren't.

8 months ago

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Lori Sims Columbia City, IN

its been helpful and made me feel comfortable with the choice of them with my finances

3 years ago

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Nelly

I have resolved most of my debt,,,it's only been a year and I'm more than half way done!!!

4 years ago

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Gwen Allen

Absolute Resolution! National Debt Relief gave me Peace of MIND and Satisfication!

4 years ago

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Lilian godinez

Very understanding I would highly recommend to my family and friends. Trust us your number one.

4 years ago

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Elizabeth Converse, TX

They have been very helpful although it has taken quite a while to get agreements with the companies.

4 years ago

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Reply from National Debt Relief

Elizabeth, thanks for your feedback today. It’s important to remember that debt negotiation takes time. Our goal is to reach the best deals possible so that you save the most money on the debt you owe. Your debt payoff timeline is based on your creditor profile, debt amount, and monthly payments. However, it is just an estimate, and several factors can either lengthen or shorten your time in our program. You can always accelerate the program by adding any extra funds that become available. Otherwise, we'll do our best to help you complete the program in the time frame we estimated. In the meantime, we ask that you be patient, trust the process, and continue to stay updated by calling in or using your client portal.

Nov. 5th, 2019

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Liz

It has helped get our debts in check and paid off more quickly than we could ourselves.

4 years ago

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Rose

Amazing!! Couldn't ask for better service and understanding when things got hard

4 years ago

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Jaime Mack

It has been such an experience, slow process depending on your situation but they are working for you.

4 years ago