Name: National Debt Relief
Rating: 4.7

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Merredith Jones San Tan Valley, AZ

They're fees are RIDICULOUSLY high! By the time they settle a debt and take their fees i don't think I'm saving much at all. They don't explain everything from the start and each call I get more info and or things keep changing. One call he changed the fee amount three times in one conversation. Their employees most lack English speaking and comprehension skills.

8 months ago

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Verified Customer

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Gail Simmon

National debt relief has been working very to resolve my debt. It gives me a Stress free relief to have my bills paid in full.

4 years ago

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Verified Customer

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Lisa

Communication has been great. They explain everything and answer all of your questions. The customer service people are patient and understanding.

4 years ago

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Verified Customer

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BRIANNE MOORE

I still have several credit cards that have not been resolved and I have been working with NDR since April. I am now being ordered to cmgo to court for a credit card that I was told to make the conscience decision to stop making payments to even though I opted for the legal councel.

4 years ago

Reply from National Debt Relief

Hello Brianne,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Nov. 19th, 2019

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Verified Customer

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Valerie V

Used them and was still sued for a credit card. I ended up filing bankruptcy and when I called to leave the program I was told I owed them money for their services. What service? Me being sued? Telling me that they had a great deal worked out with the company suing me- $3300 on a $4000 bill is not a good deal and if I had that much money I would've paid them to begin with! A waste of time and money.

4 years ago

Reply from National Debt Relief

Hello Valerie,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.

Nov. 19th, 2019

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Verified Customer

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Cheryl Bonner

Good they gave me a timeline on how long the process would take and what to expect during this time as so as they make a settlement they call and let me know

4 years ago

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Verified Customer

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Amanda Casteel

They have been very helpful.They are great at keeping me up to date on what is happening with my money and who is getting paid.

4 years ago

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Verified Customer

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Tammy

I'm happy to be able to finally pay off my debt, but it's frustrating getting calls every few weeks asking for more money. If I had more money, I wouldn't need help paying my debt!

4 years ago

Reply from National Debt Relief

Hello Tammy,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.

Oct. 29th, 2019

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Verified Customer

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Kimberly Jean Collie

I think what i like the most is they are flexible, kind and supportive. I dont feel judged for my bad choices that got me in this condition.

4 years ago

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Verified Customer

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Julia

It has been seven months since I began my program with National Debt Relief and the have been able to negotiate with two accounts.

4 years ago

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Verified Customer

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Juledith

Helpful for people overwhelmed with debt and need help. Be ready to commit to some uncertainty at first while waiting for the program to start. The staff is friendly.

4 years ago

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Verified Customer

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James

Great, NDR have been very helpful with taking care of my debit in a relative short time frame3 of 7 accounts left in 1.5 years

4 years ago

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Verified Customer

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Heather Charles

National Debt Relief has been exactly that, a RELIEF! They have been so helpful and have wonderful resources along with their qualified staff

4 years ago

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Verified Customer

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Mini

Representatives are very patient and helpful. They are just as excited as I am any time another offer is reached with a credit company.

4 years ago

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Verified Customer

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Galen Collins

Everything so far is really good. Any questions that I have had were answered to my satisfaction. Great service representatives!

4 years ago

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Verified Customer

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Tyler

My experience has been great. Their dedication to customer service and obtaining a reasonable settlement has been fantastic.

4 years ago

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Verified Customer

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Barbara Firmalino

exceptional! I'm only less than a year into relief, restoration, and reward, but NDR has worked on my behalfto settle most of my debts.

4 years ago

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Verified Customer

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Tim Sweeney

It's a Process. Only wish that the two lasting accounts would have some progress notated online. It looks like nothing is being done on them, even though I suspect they are being worked.

4 years ago

Reply from National Debt Relief

Hello Tim,
Thank you for the feedback, a member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Oct. 14th, 2019

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Verified Customer

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Thomas Gant

Great, caring staff ,they are always there to listen and respond to questions you may have. I trust them to fix my credit and debt situation

4 years ago

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Verified Customer

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Michelle C.

A True Relief! It's been easy to work with them, they reach out as needed, and the stress of dealing with creditors has reduced tremendously.

4 years ago

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Verified Customer

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Richard Allinger

Fantastic. Reliable. Honest. Great. Everything i was told and promised has been true. I have a sense of calm and peace because of NDR. THANK YOU

4 years ago

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Verified Customer

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Lyndsay

It's been great. I am very impressed with the level of cudtomer service and debt negotiation. It's saved me a ton of money and stress.

4 years ago

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Verified Customer

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Victoria McFadden

It has been a very good experience; customer service has been excellent and I am very grateful to have this coming to an end per these debts

4 years ago

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Verified Customer

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Irma

Amazing. I love how fast they were able to work and contact our creditors to settle our debt. Customer service is outstanding.

4 years ago

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Verified Customer

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Rhonda

Friendliness/helpful staff. Seeing a light at the end of the tunnel and knowing I will be back on track financially with NDR's help.

4 years ago

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Kel7232 Saint Paul, MN

I am amazed how fast I got one of my debts resolved! These folks know what they are doing and helped me to. Thank you, National Debt Relief! I can hardly wait to pay the next debts I still owe!!!!

8 months ago

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RAFAEL PALLI

Wonderful support and understanding from you side what you are doing help me to face this economical situation and and it puts me on the path to improving my finances. thank you so much!

9 months ago

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Mico Scott Waco, TX

During a crucial time for me, NDR was successful in acting on my behalf to get one of my debtors paid off at a rate that could I could afford, They gave me a script to use when speaking with the debt collector.

10 months ago

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oce77 Anchorage, AK

I liked how National debt relief was able to reach deals with two of my creditors in a timely manner, reducing the overall debt amount significantly and paying a much lower amount for the loans than what I originally owed.

11 months ago

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Anne Owen Mabank, TX

Love how they jumped write in and started handling my accounts after MAJOR disappointment from another company. They’ve already settled 2 of my accounts. Their customer service is always polite and helpful.

11 months ago

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Bryan Lioce Stephenville, TX

While I’m happy that I’m getting my debt resolved I’m not happy with the process. So an example I have a cc with 5286 enrolled debt I got a settlement offer from NDR for approximately $ so of course I accepted the deal. What they don’t tell you is that the fees and services cost roughly the same as the settlement so approx $1400 in fees and when the progress for paying that debt comes out they are paying Capital One $30 a month while they take there fee at $400 a month for 3-4 months then they bump it up to $80 a month until the debt is paid off. I understand that NDR is a business and they have to make money but they should put more towards the debt and less towards their own pockets or at least 50/50. It was not explained or in clear detail until after the settlement was approved.

11 months ago

Reply from National Debt Relief

Hi Bryan,

Thank you for reaching out regarding your account and experience. We are trying to locate your account so that a member of our client success team can reach out to discuss it, but are unable to locate you with the name available in this review. We ask that you please give us a call at 888-660-7427.

Sincerely,
National Debt Relief

May. 23rd, 2023

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Haresh Assomull Queens, NY

Well, we set up the Payments to be deducted from my checking account but the Credit Card companies are still trying to contact me. I thought NDR would contact them and close my account and tell them that NDR is now in charge of all my debt.

11 months ago

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Stormy Beason Seattle, WA

This was the best decision we made regarding our CC debt. Anytime we have communicated with them, it’s been seamless. They are professional and genuinely care about you and your situation.

11 months ago

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Curtis Oswego, NY

Within the first four months they have settled 2 out of 10 of my accounts. I am very pleased thus far with the speed and communication with this company I would highly recommend.

11 months ago

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denise wilson

They did in fact inform me from the beginning that it would take a while before any agreements may be made but I was getting worried because there was no communication from them. I watched as my balances riser on my credit cards with no idea what was happening. I would call and speak with a representative and the answer give was "it takes awhile". I didn't know they only contact one creditor at a time. I am hoping it ends well as stated in the agreement.

11 months ago

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Sara Swanson Buena Vista, CO

The customer service is phenomenal. You can tell they genuinely care about you and helping you get your life back on track. They communicate very well they explain the process thoroughly.

11 months ago

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bethany st paul Minneapolis, MN

I really appreciate the fact that I can pay at least a portion of my debt back, it's hard enough to ask for this type of assistance. Everyone I've come into contact with in this organization has been top notch!

11 months ago

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Israel Rodríguez

I like the transparency of the non profit as well as their dedication.

1 month ago

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Victor Otway

The process is going as promised and the customer service is awesome

1 month ago

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Becky Romosz

Very supportive and worked relatively quickly.

1 month ago

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Kehinde

I like everything about the program. Very helpful.

1 month ago

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Shonda Rowell Temple, TX

Very prompt communication. Early negotiated settlements.

1 month ago

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Don Howell LA

Really good customer service and it was easy to get started

1 month ago

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DEPT San Antonio, TX

They are working on my account pretty fast...

1 month ago

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Pamela Phillips Birmingham, AL

The communication process is great. Haven't had any issues.

1 month ago

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robbie shirley

So far so good 10 rating,they keep me posted all the time

1 month ago

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Rebecca Cunningham Clinton, NC

Open communication with me all the time.

1 month ago

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Telita Washington, DC

Easy to work with. Really work to help you.

1 month ago

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Louis S Siciliano

Customer service explained process,happy

1 month ago

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Juliana Charlotte, NC

They informed of every step of the process

1 month ago