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National Debt Relief

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7.8

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LAST UPDATED: April 25th, 2024

National Debt Relief is one of the largest debt settlement companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible.

The company works hard to ensure a positive experience with proven results through education and individual customer care. It has a $7,500 minimum debt requirement.

National Debt Relief wants individuals to achieve freedom from financial debt by receiving debt reduction services and financial consultations so that they will stop drowning in debt and will continue to live debt-free.

Many debt relief customers frequently complain about always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, fees are relatively low (18 to 25 percent of total enrolled debt) but are slightly higher than the industry average.

The company has quite the record of settling debts between 30 to 50 percent less than what its clients owe.

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The Good

  • National Debt Relief Cost
  • Great Service and Settlement Program
  • Referrals For Debt Consolidation
  • Other Types of Debt
  • Industry Accreditations
  • Money-Back Guarantee
  • Availability
  • Additional Services

National Debt Relief Cost

Positive National Debt Relief reviews indicate that NDR has a low cost (18-25 percent of total debt) with no upfront fee, which is one of the reasons some customers love the company. National Debt Relief works with all unsecured debt and some cases of student loans. 

Many debt relief companies may not be able to help with student loan debt, so it's unique that National Debt Relief helps with this on a case-by-case basis.

If a customer enrolls $100,000 of debt in NDR's debt settlement program, the company can generally cut the debt by 50 percent, making your debt $50,000 instead of $100,000. If you add on the 18 to 25 percent cost for NDR's debt settlement services, you'll pay between $68,000 and $75,000.

Customers should be aware that cost is difficult to forecast because of the variables of each individual financial situation. To accurately measure cost, company employees must take into account the determination of the creditor, the customer's credit score, the amount of debt, and state laws governing percentages that can be charged.

Approximate cost is usually determined in a free, no-obligation consultation with a debt expert. By law, no debt settlement company can charge upfront fees. Instead, payment isn't required until after debt is settled. Most companies allow a monthly payment plan, as is the case with National Debt Relief.

Potential clients should take advantage of the free consultation to learn about specific cost information for their situation.

Great Service and Settlement Program

National Debt Relief offers great features including:

  • 18-25 percent fees (competitive within the industry)
  • Consultations with no fees attached
  • $7,500 minimum debt required (industry average)

Past National Debt Relief clients have indicated that they appreciate the transparency offered by the company, the speed of debt resolution, reasonable costs, and professional level of support. Additionally, some reviews from former National Debt Relief customers who had canceled their service mentioned receiving unexpected refunds.

One recent National Debt Relief review mentions that with the help of NDR, "two settlements have been reached which leaves only three more to go." NDR clearly offers an impressive settlement program for clients.

But how exactly does the National Debt Relief program work? The debt settlement program or settlement process is three-way; it involves the debtor (you), the settlement company, and the creditor or creditors.

With NDR, customers can expect to settle any type of unsecured debt (student loan debt, medical debt, credit card debt, etc.). Unsecured debt does not have any property attached to it as collateral (such as home loan debt or car loan debt).

It is important for customers to carefully monitor their credit score and credit report. Note that the nature of debt settlement will involve moderate to heavy penalties on your credit score.

Debt settlement companies generally have clients stop making payments so that the lenders become more willing to start debt negotiation. Stopping to make even minimum payments will affect your credit.

Instead, clients pay money into a savings account each month. The money in the account will be used in the settlement agreements with creditors. Once the debt is settled, the client's credit report will show that the debts were settled, not paid in full.

Many settlement companies, including National Debt Relief, do not provide credit repair or credit monitoring services.

Those considering a debt settlement program should be aware that loan forgiveness counts as taxable income. It's important to be prepared to pay taxes on forgiven debt when going through the process.

The challenge for the settlement company is to weigh the debtors present and future financial situation against the patience and requirements of the creditors. The fact that NDR is generally providing quality customer service while navigating the testy relationship between the creditors and debtors is significant.

Those with credit card debt, medical debt, and unsecured loan debt will find that NDR understands how to get ahead of creditors.

Referrals For Debt Consolidation

There are two debt solutions in the debt relief industry: debt settlement and debt consolidation. Sometimes a debt consolidation program is really a debt management program. In these programs, a debt counselor helps clients create a repayment plan and stick to it. A repayment plan may include a strategy like finding ways to save more money or increasing your monthly payment toward one or several debts to reduce the amount owed faster.

If National Debt Relief discovers that its settlement services aren't right for you, NDR will refer you to Liberty Lending for a debt consolidation loan.

The difference between a good debt settlement program and debt consolidation loans is that a consolidation loan will weigh less heavily on your credit report because you pay the debt in full while debt settlement will aim to settle your debts at a fraction of the total money owed (sometimes as low as 30 percent of your total enrolled debt).

For debt consolidation, the company puts all of your debts into one monthly payment and tries to negotiate lower interest rates with debtors, making it easier for you to track and pay your fees.

This tactic of handling debt is also referred to as a debt management plan or debt management program. These terms are more accurate because most consolidation companies help with debt management and do not offer consolidation loans to their clients. Debt management programs also offer clients counseling services which can help them avoid future debt problems and minimize unexpected financial hardship.

However, some people are in too much debt to use debt consolidation programs; this is the reason for debt settlement plans. If you decide to settle your debt instead of figuring out a payment plan, National Debt Relief is a good option.

The debt settlement fees from National Debt Relief (at 25 percent) are slightly higher than typical fees in the industry, but if the National Debt Relief program can get your fees down below 18 percent (a low among industry fees), you should consider using its debt settlement services.

In your search for the right debt management company, be sure to give lower fees a high priority. However, it is important to take into account how much NDR can lower the total debt from your creditors.

Creditors have been known to settle with debt settlement companies for around 30 percent of the total debt amount. To figure out how much this will cost the debtor total, you must add the company’s fees (around 18 percent) to the debt settlement amount (between 30 and 50 percent). This means the customer will likely pay around 50 to 70 percent of the total debt amount.

Because National Debt Relief refers clients whose financial situations are better suited to consolidation, potential clients can trust National Debt Relief to put their interests before its business interests.

Other Types of Debt

National Debt Relief focuses on helping customers in trouble with unsecured debt creditors, like credit card companies, but also some forms of debt as well, including private student loan debt, which is rare in this industry.

Many debt relief companies work solely with customers with unsecured debt. Additionally, the company claims to offer debt consolidation services (which do require higher credit scores), another rare occurrence in the debt relief industry.

Once NDR identifies a customer's type of debt and verifies that it can help with that specific problem, the customer will open a special savings account in their name. Instead of paying your creditors, you will deposit your money into this private savings account. These funds are then used to pay the settlement.

Industry Accreditations

Another great part about National Debt Relief's service is their industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). National Debt Relief is also compliant with the Federal Trade Commission (FTC).

These accreditations help legitimize the organization and ensure debt settlement companies follow consumer-friendly best practices.

Money-Back Guarantee

A money-back guarantee is a must-have in the debt settlement industry. National Debt Relief offers a 100 percent money-back guarantee. Companies offer money-back guarantees and take preventative measures in order to lessen the risk you take.

The fact that debt relief companies rarely guarantee a time or price range for settlement negotiation makes customers a bit hesitant.

To combat this, most debt arbitrators will check your credit report and ask for income information in order to ensure more accurate rates.

Availability

National Debt Relief's debt settlement and debt consolidation services are available in 41 states and territories, a higher availability than most debt relief companies. The company is not available in Connecticut, Illinois, Kansas, Maine, New Hampshire, Oregon, South Carolina, Vermont, or West Virginia.

Additional Services

National Debt Relief provides additional services for those customers who would be better served by not using debt settlement. Some customers would prefer debt consolidation, bankruptcy, credit counseling, or simple financial education services. Of course, if one can get out of debt on their own, one should try to do so.

If a customer needs help deciding whether bankruptcy is a good option (and whether to file chapter 7 or chapter 13), National Debt Relief will counsel customers on the right path forward.

The company also provides extensive financial education services to help you stay on your feet after you get out of debt.

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The Bad

  • Short Time in Business
  • No Permanently Assigned Representative
  • Few Additional Services

Short Time in Business

One concern with National Debt Relief is that they have only been in business since 2009. While this is not a major problem, it is shorter than many competitors. For example, Freedom Debt Relief has been in business for over 20 years.

Additionally, the company has only been offering in-house debt settlement services since 2017, so you might not be able to deal with as many debt settlements experts at NDR as opposed to other debt settlement companies (the same goes for the company's debt consolidation services).

Usually, when customers approach the debt settlement program, it is with reluctance, poor credit scores, and few assets; this means that those with high credit card bills or medical bills are risking their credit scores on a company with lower experience than other debt relief companies.

However, those in risk of bankruptcy are still better off with NDR, as credit scores usually bounce back faster following debt settlement as opposed to the increase of credit score following bankruptcy.

No Permanently Assigned Representative

National Debt Relief does not have one representative assigned to each individual client's case. This can be frustrating for those who call in to talk about their situation with creditors or to view case information because they will often talk to a new representative each time.

Not every customer has the same type of debt or financial situation; one customer might have high student loan debt while another might have credit card debt. This can cost both the debt settlement company and the client time and cause frustration.

Independent of whether you have student loan or credit card debt, not having an assigned representative or a credit counselor can make the whole process harder to handle.

Because debt collectors are constantly harassing you, it's always good to have someone familiar to talk to about your situation. You are also more likely to get sincere customer service from companies that offer assigned reps. Every debt relief company should assign a personal rep.

Few Additional Services

The company's disclaimer states that it does not make payments to creditors, provide tax, bankruptcy, or legal advice. Some debt relief companies (both debt settlement and debt consolidation companies) provide such services in addition to the debt relief services offered. For example, if you are overwhelmed by secured debt, National Debt Relief's services may not be available to you.

Additionally, NDR does not offer credit repair services. Such financial and legal services can be extremely useful, as debt settlement will result in a lower credit score and has been known to prompt the occasional lawsuit against the debtor.

However the specialization in debt settlement is especially valuable for clients because it means that the company focuses its energy on offering quality negotiation services.

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The Bottom Line

There are many settlement companies to choose from. National Debt Relief is a good option for those looking to obtain relief from credit card debt and even student loans because it can negotiate a settlement that is 30 to 50 percent lower than the total debt owed. We encourage those who may benefit from this to take advantage of their free consultation. Be aware of the effects of the debt settlement process on your credit score and credit report. However, if you're considering filing for bankruptcy, debt settlement can be a good alternative.

The debt settlement company didn't start negotiating credit card, medical, or unsecured debt in-house until 2017 (this means NDR might not have as much debt experience as other settlement companies).

Customers with bad credit scores due to high credit card debt, medical bills, and unsecured loans such as personal loans will find National Debt Relief helpful. Customers should note that a lower credit score is a likely outcome with settlement services and should carefully weigh the benefits of debt settlement with the negatives of a lower credit score.

Customers should know that National Debt Relief typically charges its clients 18 to 25 percent of the total amount of money owed for its settlement services. Before committing to National Debt Relief's debt solutions, customers should ask for specific cost information during their free consultation.

We recommend customers consider National Debt Relief as an alternative to bankruptcy because of its strong history of negotiating good settlements for its clients.

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Star Rating

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4.7

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2,188 Reviews

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5 grade

79%

4 grade

11%

3 grade

5%

2 grade

2%

1 grade

4%

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Lillie Tiger

National Debt Relief has help take my stress level way down from trying to figure out how I'm going to settle my debt every month. The reps are extremely helpful and kind, they listen ( very important ) and try to ease your anxiety. I'm very satisfied with National Debt Relief and I tell people I know about them and say just give them a chance and you'll be happy you did,I am.

3 days ago

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Jeff

This program is a lifesaver. I was getting very depressed over my debt, and I found help and guidance from National Debt Relief. The best call I made. You'll find helpful solutions, from a TEAM OF EXPERTS who are friendly and listen deeply to achieve success in financial management. I am/was really buried in debt due to the pandemic, and now I can see the light at the end of the tunnel. Thank-You National Debt Relief.

5 days ago

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Eunice Rahmes

I liked the feeling of relief I felt when I turned my debt issues over to NDR. I LOVE the way they send me a text saying they have reached an agreement with one of my debtors and all I have to do is approve it. I can wash my hands of that problem and all I have to do is go on with my life and I don't have to worry about anything because NDR is doing that job for me.

6 days ago

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Paula Ortiz

I am very happy with the program. Great customer service, friendly, professional and efficient. I appreciate all the help! I feel so much better now knowing that National debt relief is taking care of my debts. So far I have two settlements scheduled and I am sure the rest will be settled very soon! Thank you team.

1 day ago

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Allen Johnson

I honestly thought you were doing a great job. My credit is improving once again. Then you called me an offered a loan with Reach. Now I am being told I have a addition 5-year loan. Something is wrong with that picture. That's ridiculous, all of a sudden this seems to be a scam. I've made all the required payments on time. Now you want me to pay a loan company you recommended for 5 more years. My life is not a game, but it sure seems like you're playing me.

5 days ago

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Becca S

The fees they charge seem a little high, for the debts that they settle, but it's all built in to the payments so you don't realize your paying them... so I guess it's not so bad since you'd be paying all the extra anyway if you didn't settle the debt.

20 hours ago

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Bill W.

NDR has made it possible for me to have less worries with a workable and realistic, affordable way of paying off my credit card debts, It will work. Without NDR, it was becoming a nightmare. Thank you everyone at NDR.

5 days ago

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Patricia Johnson

there’s nothing that I dislike about national debt. I’m a new customer so I need to wait a little longer to see if I’m pleased with their service so far everything going..

1 week ago

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robert toole

NDR keeps me informed and updated, the people I have had contact with,are curtious and very helpful, patient, supportive and explain every option available to help me make a final decision on my decisions. Also especially the last interaction with NDR REP she was also concerned how I was doing and if there was anything NDR could do better.

1 week ago

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Tina Stewart

I like how National Debt Relief communicates when settlements have been reached and I am excited the journey has started to where negotiations are being locked it. I feel like more knowledge of the time frame of this journey would have been beneficial. I started the program in November and didn’t realize it would take five months to get traction started. Over all I am satisfied with this program and thankful it was an option for me.

1 week ago

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George

We are glad that we are using the National Debt Relief program and thank you all for the work you do to help us at each stage of the program. We continue to look forward to working on each of our items and hope to have resolution and completion to all soon. Again, Thank you.

1 week ago

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Terri Gamlin

I was very reluctant to even make the call to NDR, due to fear and embarrassment from being in the financial situation that I was in. I was pleasantly surprised and relieved at the friendly voice on the other end, when I finally called. The gentleman I spoke with was very informative and reassuring, as well as understanding. I am so grateful for this service and the kindness that was given as well as answering my endless questions thoroughly.

3 weeks ago

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Karla Grzeca

This company is very easy to work with. They have made the process positive and successful. They explain every step and are more than courteous doing so.

5 days ago

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Steve Manz

The only thing I would like to be different is my creditors would be notified sooner. This would decrease my stress from all the calls, texts, registered letters. I think it help all concerned. Other than that I would recommend NDR to others. Thanks for your help. S.M.

1 week ago

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Lisa Tully

What I like the best is the peace of mind I have knowing that National Debt Relief is working hard to help resolve my debts and that I can now buy food for my family each week. It is still a struggle but I know that there is a light at the end of the tunnel.

2 weeks ago

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Travis Dahringer

Quick resolution with the first one of my creditors, only a few weeks after enrolling. They sent a text and an email outlining the proposed offer for easy payments from my Betrlink account and is set to save me over $600. Gives me a lot of hope for resolution of my other enrolled debts

4 weeks ago

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Pam Pope

NDR has been able to make settlements on our behalf with all of our creditors. We are thrilled! I found NDR to be very responsive to emails sent with questions and keeping us abreast of our account with them. We appreciate their hard work to help us get rid of our credit card debt.

4 weeks ago

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Richard Misch

Debt Relief has definitely help me in my financial situation. I have never not been able to pay my bills and debts, but life at times takes unforeseen turns. They have put a plan together with me that is affordable and they are doing what they say they would. It’s tough having to admit and go there, but I’m glad I have. I would recommend them when you have no where else to turn.

1 month ago

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Ally Velado

I was hesitant when I started National debt relief because I dont know anything about it, but since I viewed lot of good reviews I decided to enroll.Its almost 5 months now i am paying and I am so happy about the outcome .I will recommend National debt relief to those who need a relief for their credit cards and loans .People are friendly when you call them and they always happy to help.

1 month ago

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Gregory Minnis Houston, TX

Everybody's really knowledgeable, the one thing that I would say I have a problem with is that when they make a settlement say 6 months to a year later they write you back and say at the time of enrollment you were down this much. But upon negotiations we realize that you are at this much and it's probably due to either spending more money on the card etc etc. But the truth is that those are all late fees and other fees that they don't tell you is going to stop once you enroll in the program. An example is they just settled this $2,800 settlement for 800 bucks and they were telling me how much of a great deal it is. But it was $1,200 when I enrolled in NDR, they kept telling me about how great of a deal it is however they settled for 800 bucks and then I paid 20% of the bill to NDR so that's a total of $1,160 for a savings of $40 in a year's worth of bad credit.

1 month ago

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Debra Murray

National Debt Relief has guided me step by step and I stopped worrying and eating myself away from Debt.. in a short time my biggest debt was resolved and I truly am on my way to being completely debt free.. the tips on what will happen along the way with the debt collection calls 10 times a day and etc was great to know bc it truly happened.. Thank You National Debt Relief so much

1 month ago

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Emily Macaluso Lynden, WA

I felt very reassured by every one I worked with throughout my process of signing up. They made sure to go line by line through every contract and make sure I understood, and were never impatient with my questions. I've been paying now for a while and they have so far settled one of my accounts for less than half of what I owed! I feel like I can finally see an end to my debt in the future. When I started this journey, I learned that lot of reviews of debt relief companies are made right after signing up, so people are still very happy with their "service". National Debt Relief isn't like that. It's nearly February, and I've been speaking with them since September and making payments since November. So they aren't playing games with their review timing.

2 months ago

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Deborah Wearing

They are working even though the phone calls are coming it comforts me to know they are still working to help my situation

2 days ago

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Susie J.

NDR has been so helpful since I first contacted them for help. Everyone has been so kind and helpful. Wish all companies had employees like this!

5 days ago

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Rose Williams

We are very impressed with their staff, they are very understanding of our situation. I have recommended several friends to this company.

6 days ago

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Mat Townsend

I haven't seen the full results yet but it seems good so far. I wish the payments were quicker and the time it takes to show payment or a paid transaction can take several days.

1 week ago

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Alex Edwards

So far I like the service, the only part I don't like is that ur credit score goes very low and I actually lost my credit with bestbuy because of my score going below 500 which I didn't know. I don't like the annoying calls from creditors either. I would recommend it.

2 weeks ago

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Deb Peterson

I am very impressed how National Debt Relief was able to settle my debts with a huge savings for me. I am so pleased with how much they saved me. The only dislike I have is that my credit rating really took a dive and it has never been so poor. I guess that's my fault and I've learned that credit cards are not a good thing!

3 weeks ago

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Debbie Castellanos

I have already recommended National Debt Relief to a friend. Very easy program. They work with you to help guide you on what you can pay monthly. The customer service is top notch. I cannot wait to be debt free!

3 weeks ago

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Malisha Robinson

Hi ,it's been about 5 months and one creditor has been settled so far, this was less than a week ago and it is one of the largest as well. I know this process takes time ,but it's a bit daunting because my credit scores has always been good, so now of course it's low now, but it's still early...the customer service has been wonderful so far too.

4 weeks ago

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Michelle Buchinger

National Debt Relief saved our lives. We were barely surviving pay check to pay check. We were robbing Peter, Paul, & Mary to pay Sally, Joe, Steve and everyone else. Within a couple months we had our first settlement offer & just received our third one in 7 months! Its going to take a bit longer but we are already looking forward to our future!!

1 month ago

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DaRon Porter

I have been in the program for 4 months and we have already negotiated 2 accounts with significant savings. The more you can afford to put into it, the start the negotiations start. The value is being able to afford one payment as frequently as you can to consolidate all of your debt.

1 month ago

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Theresa Strianese Buffalo, NY

I was very pleased and amazed on how fast a creditor agreed to your offer! I like what I'm seeing and I'm very glad of making my choice to go with National Debt Relief. They worked with me all around with a reasonable amount that goes with my budget.

1 month ago

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Elizabeth Torres

The customer service rep was absolutely great. She was patient me and took her time to answer all my questions. She took extra time to explain to me the pro and cons and understood that I have a processing problem. She was kind and super nice

1 month ago

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Patricia Kinsey Fulton, MO

I reached out to National Debt Relief when I was in need of help. After talking with a representative I decided to apply with the company. It took a while to complete the process. I felt a sigh of relief after completing the process. Working on settling my first of four accounts. I’m nervous with all the calls from creditors, so I reached out and spoke with someone who put my mind at ease. Looking forward to be debt free.

2 months ago

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Beth Lykens, PA

Talk about quick debt resolution!!! NDR advised me I had additional debt other than the ones I reported, unbeknownst to me. They inquired if I wanted to include it in my plan and it would cost an additional $14 per month. I agreed as the debt was over $1300. Within 3 days I had a settlement offer from the company. I agreed to settle! I'm excited about getting my head above water, as well as a forward path to debt management!

2 months ago

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Bobby Burleyson Salisbury, NC

A big thank you to National Debt Relief for their work on the settlement of the first of my debts. The settlement that I agreed to was tremendous and I am very relieved and appreciate the hard work they showed in my behalf. My stress level has greatly decreased and I can look forward with confidence that these fine people will continue to fight for me. Thank you.

2 months ago

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Alisia A Steverson

I am a new member of the National Debt Program. I can admit, that I was scared at first, but after a few months of paying into my plan, I can see it working!!!!!! I received my first settlement! I am excited and can't wait until I get to see another one. Thank you, National Debt Relief. Your company and staff are amazing and everything that your staff told me was true and it works exactly as you say it would.!!!!!

2 months ago

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Jennifer Rupright

National Debt Relief is quick at contacting your creditors to get them resolved. I really appreciate them and the help they give.

1 week ago

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Angelo A. Lorusso, Jr.

The person I spoke with on April 10 was very understanding of my situation. She worked things out for us at least for now..

1 week ago

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Mary Robison

They are very helpful and very knowledgeable. Did not feel like a failure because I needed their help. They helped me have hope in paying my bills off in a timely manner.

2 weeks ago

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Sheryl Van Horn

After a year my debt has an offer and I accepted. The person on the call did not communicate the details and answer my questions very well and was scripted and kept to that. She eventually was able to get to what I was asking but was unsure of what she was saying.

2 weeks ago

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Elizabeth Gressett

The process so far has been easy and put my fears to rest. I have saved a lot of money using this program I have a long way to go yet but so far very happy.

4 weeks ago

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rena carpenter

I just started with this program in the end of January and I have settle with 2 company's so far. I was worried at first thinking this was a scam but not at all so far I'm very happy

1 month ago

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Michael Paxton

So far so good. Made first payment on March 1st, 2024 and already National Debt reached a settlement offer on one of my accounts. Projected path to be debt free in about 2-1/2 years.

1 month ago

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Tiffany Freeman Hampton, VA

Every person I’ve talked to has been very pleasant and helpful throughout this process. I was extremely hesitant to put myself on their program but my rep was so reassuring and patient.

1 month ago

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Theresa Hall Charlottesville, VA

At first I didn't think that they was going to be any good because it was about almost 4 months before they started to do anything, but now they have made an arrangements with 2 credit card companies for me to pay them off, to my satisfaction. I just have 1 more credit card company for them to make an arrangement with.

1 month ago

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johnny turner College Station, TX

I am the nervous person in the room. That’s why I’m here. This is calming to know they really do get things done. We just had our first settlement and I am pleased by far. Thank you

1 month ago

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Paul B Kent, WA

I called not even knowing my options. I was overwhelmed with credit card debt. NDR sat me down and went through the whole process start to finish with each settlement. Such a simple solution for issues many of us are facing.

1 month ago

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Ronald Jones Philadelphia, PA

I love the fact that National Debt Relief are standing on the word they actually settle one of my debt and I’m so happy. I see light at the end of the tunnel. Thank you National Debt Relief.

1 month ago