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Freedom Debt Relief

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14,078 User Reviews

9.9

Overall Score

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Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt Is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

According to a four-year study by Freedom Debt Relief, its customers start the program with a median of $28,000 in debt, which decreases to $3,800 after 45 months in the program. The graph below shows the decrease in debt over time and how this directly affects the increase in customers' credit scores. 

FDR Debt Settlement Graph

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. A four-year study by Freedom Debt Relief found that its customers' credit scores dropped in the first six months of the debt settlement program, then began to recover. According to the study, most customers' credit scores recovered to their previous position by the time they completed the Freedom Debt Relief program. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

The graph below shows Freedom Debt Relief's customers' credit scores over time as they improve their debt through the company's program. 

Freedom Debt Relief Credit Score Graph

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt Is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Message from
Freedom Debt Relief

Freedom Debt Relief is a debt settlement company that could help you get out of debt with no loan required. Our proven debt relief program is designed to resolve your debt faster and for less than you currently owe. If you’re dealing with $10,000 or more in unsecured debt, like credit cards or personal loans, our program could help you resolve your debt for a price you can actually afford. As the largest debt settlement company in the United States, Freedom Debt Relief has resolved over $10 billion in debt for over 650,000 clients — and we could help you, too! Find out how much you could save with our program by requesting your free debt evaluation today.

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Star Rating

4.7

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14,078 Reviews

Review Breakdown

5 grade

81%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

2%

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Value

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Service

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Verified Customer

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Oma Smith Summerfield, FL

They are dependable and we are pleased with their service.

1 week ago

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Reply from Freedom Debt Relief

Oma, we are thrilled to hear the great feedback. We are honored to serve you and assist you with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Apr. 8th, 2021

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Verified Customer

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Cynthia Nichols Hagerstown, MD

They have help clean up my creditors and keep in touch with what is happening with rack one.

1 week ago

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Reply from Freedom Debt Relief

We cannot thank you enough for sharing your positive experiences with us, Cynthia! It is an honor to be your solution to debt relief. Please let us know how we can continue supporting your every step to financial freedom! Thank you for choosing Freedom Debt Relief.

Apr. 8th, 2021

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Kimberly Hromada Ellicott City, MD

Very good results. Happy. The only reason it is not a five is it was not clear to me when and how to contact legal. I thought I just uploaded litigation letters to portal

1 week ago

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Reply from Freedom Debt Relief

Hello Kimberly, thank you for the great feedback. If you have any questions please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 8th, 2021

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LaTrisha Sippel Independence, MO

I really don't have much experience since I really just started working with Freedom. I can say that I am happy with 2 all ready being settled.

1 week ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, LaTrisha, and congratulations on the progress you've made! We're honored to be your solution to debt relief. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!

Apr. 6th, 2021

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Alena L. Los Angeles, CA

This is my 2nd time I will be writing a review. I have just gotten a 2nd settlement. I have been watching my credit scores going back up slowly and I am very pleased to see that I am able to slowly get my credit back together. I still have a long way to go, but I am thankful to have a program to rely on rather than filing bankruptcy which is the very last thing you want to do. I look forward to being able to be approved for credit cards again in a few more months and make purchases on items for myself and be able to limit myself. I am comfortable adding a couple of other debts to the program just so I can clear everything out and work my way to the things I truly been wanting. I wouldnt be able to achieve this without Freedom's help. Thank you!

1 week ago

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Reply from Freedom Debt Relief

Thank you again, Alena, for sharing your feedback and experiences in our program. We are grateful to hear about the many ways you've benefited since enrolling with us. The greatest reward is hearing how confident you are about your financial future. Please let us know how we can continue to be of assistance on your journey to becoming debt-free. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2021

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FREDERICK G GOMEZ Tallahassee, FL

Their customer service has been very attentive to my concerns regarding my debt resolution program.

3 weeks ago

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Reply from Freedom Debt Relief

We cannot thank you enough, Frederick, for sharing your positive experiences with us! It's an honor to be your solution to debt-relief. It's also great to hear how pleased you are with our service. Remember to log into your Client Dashboard for important communications and updates regarding your account. Thank you for being the best part of Freedom Debt Relief!

Mar. 30th, 2021

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MARIA DIVINA DIMAPILIS Missouri City, TX

freedom debt relief is organized & representatives are very polite & helpful

4 weeks ago

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Reply from Freedom Debt Relief

We're happy to hear you are comfortable reaching out to us when assistance is needed, Ms. Dimapilis. Making sure our clients feel well-supported is our number one focus. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Mar. 30th, 2021

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relie relevante Las Vegas, NV

I just started in the program so I do not have a lot of experience but so far I'm glad I'm in the program and they're a big help.

1 month ago

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Reply from Freedom Debt Relief

Relie, thank you for taking the time to leave us a review! We're elated to have you in our program and we cannot wait to assist you along your debt-free journey. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 24th, 2021

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Doris Guinn Tucson, AZ

The staff is helpful. I am a client. Not sure what you mean by paying customer n

1 month ago

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Reply from Freedom Debt Relief

Doris, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back! Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Mar. 23rd, 2021

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John Carter Bradenton, FL

I have been a former customer and was satisfied then.I have more of a good feeling now and hope that my feeling continues.

1 month ago

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Reply from Freedom Debt Relief

John, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 23rd, 2021

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Donna Blackwell Florence, MS

Freedom Debt Relief is doing a good job of resolving my debt but it seems like it is taking a long time. So far they have only resolved one but they keep working to resolve the rest. Thanks FDR.

1 month ago

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Reply from Freedom Debt Relief

Hello, Donna! Thank you for taking the time to leave us a review! Rest assured our negotiations team is working hard to negotiate your debts and we're always here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 10th, 2021

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Nancy Barnes Paducah, KY

Just have begun my relationship. Am impressed with the professionalism.

1 month ago

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Reply from Freedom Debt Relief

Nancy, we appreciate you taking the time to leave us a review! We're elated that you took the first step towards your debt-free future and we look forward to your success! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 10th, 2021

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stella koker ,

I like their communication and profession

1 month ago

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Reply from Freedom Debt Relief

Stella, thank you for the kind feedback. We strive to make each interaction easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Mar. 8th, 2021

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Verified Customer

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James Campbell Stanton, KY

For the most part Freedom Debt has been great to work with, and they are always willing to talk to us when we have questions

1 month ago

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Reply from Freedom Debt Relief

Hello, James! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!

Mar. 4th, 2021

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Ricardo Sierra El Paso, TX

Great help. Were there when I needed it.

1 month ago

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Reply from Freedom Debt Relief

Ricardo, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you need any assistance, feel free to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2021

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Adriana DeWitt Chula Vista, CA

he was very understanding and helpful to my financial needs

1 month ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Adriana! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2021

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Donna Pacheco Palm Coast, FL

Just starting to see results. Sad to see my credit rating go down 200 points!!! Still makes me a little anxious

1 month ago

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Reply from Freedom Debt Relief

Hello Donna, we are thrilled to serve you. We understand that credit will be impacted while in the program. However, once you have graduated you should be able to rebuild more effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Mar. 2nd, 2021

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Elizabeth Bertran Union City, CA

Working with Zachary H. who was the agent who signed me up and explained things quite well. He went above and beyond my expectations.

1 month ago

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Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, Elizabeth. We make sure you are provided all the facts so you can make an informed decision. We are here for you every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Mar. 2nd, 2021

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Verified Customer

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Rebecca Duckworth Morganton, NC

They help me get out of credit cards, I never will use credit cards no more, reps are excellent.

1 month ago

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Reply from Freedom Debt Relief

Hello, Rebecca! We're ecstatic to hear about your success thus far and we're so glad to have been able to assist you along your debt-free journey. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 24th, 2021

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John Hinkle Oriskany, NY

i like the fact that i can always get ahold of some one

1 month ago

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Reply from Freedom Debt Relief

Thank you, John! We are glad to hear you feel well-supported in our program. Always feel free to connect with us when assistance is needed. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to having a successful journey!

Feb. 23rd, 2021

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Maria Oquendo San Juan,

Satisfactory service. It's a voluntary process. No obligation.

1 month ago

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Reply from Freedom Debt Relief

Thank you, Ms. Oquendo, for sharing your feedback with us today. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

Feb. 23rd, 2021

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Vicky C Worsham Powhatan, VA

I've never been in this position before so I didn't know what to expect. They have been very helpful explaining the steps that they will take. What I can expect to happen over time.

2 months ago

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Reply from Freedom Debt Relief

Vicky, thank you for taking the time to leave us a review! Our negotiations team works hard on resolving your debts and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2021

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Verified Customer

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Andrea Taylor Fontana, CA

Prompt service all of my debt got resolved and friendly

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing, Andrea! We're glad we could partner with you on your debt-free journey! Keep up the good work. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2021

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Verified Customer

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Pamela

My experience with Freedom Debt Relief has been good. My debt is being paid off. I get a monthly statement on my progress so I don’t wonder if my money is going towards my debt.

2 months ago

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Reply from Freedom Debt Relief

We are thrilled to be your financial solution to debt-relief, Ms. Pamela. Thank you for the opportunity to serve your financial needs. We appreciate you for taking the time to share your experiences with us. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Freedom Debt Relief.

Feb. 5th, 2021

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Elizabeth Briscolino ,

Wish I was faster but my debt is going down.

2 months ago

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Reply from Freedom Debt Relief

We appreciate you for taking the time to share this with us, Ms. Briscolino. Please know we greatly appreciate your patience while we try to obtain the best settlements on your behalf. Remember to log into your Client Dashboard for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief.

Feb. 5th, 2021

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Jessica Duncan Angola, IN

I like the fact that ill be completely debt free when I get done with the program. The one thing I don't like it that I have to let all my debts go delinquent before that. I've always prided myself on keeping my on-time payments.

2 months ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Jessica! We are thrilled to be a part of your journey to financial freedom. Our goal is to make sure you feel thoroughly supported at every step of our program. Here's to your financial success! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Feb. 5th, 2021

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Verified Customer

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Sande Baker Dunnellon, FL

As they resolve our debt our credit rating has gone higher.

2 months ago

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Reply from Freedom Debt Relief

Hello, Sande! We're elated to hear about your credit improvement thus far! We look forward to assisting you further and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 26th, 2021

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Lutrell Bullock Roxboro, NC

So far I have been fully advised of how the program works. The persons that I have spoken with have been knowledgeable and understanding of my circumstances.

2 months ago

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Reply from Freedom Debt Relief

Hello, Lutrell! We appreciate your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 26th, 2021

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Mara Judd Aliquippa, PA

I’ve only been in the program for 3 months and they have already settled two of my accounts!

2 months ago

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Reply from Freedom Debt Relief

Mara, we're elated that you have taken the first steps towards your debt-free journey. We look forward to your continued success and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2021

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Verified Customer

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Evelyn Mencher

They handled the creditors fast and reduced the amount by half or more.

2 months ago

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Reply from Freedom Debt Relief

Evelyn, we appreciate you taking the time to leave us a review! We're elated to hear about your progress within our program and we look forward to you becoming debt-free! If you have any questions, be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jan. 19th, 2021

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Verified Customer

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Robert Russell Hixson, TN

It was great. You will be stressed in the beginning but hang in there and keep depositing extra money. They answered any and every question we had with great satisfaction. As great as they were, I hope to never need their service again.

2 months ago

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Reply from Freedom Debt Relief

Robert, we appreciate you taking the time to leave us a review! We're elated to hear about your success in the program and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2021

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Verified Customer

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Laurie Staudenmayer Havertown, PA

Most of the time it's been great, I came across one glitch that needed to be address with the attorneys I thankfully pay for monthly. It was handled accordingly.

2 months ago

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Reply from Freedom Debt Relief

Laurie, we appreciate you taking the time to leave us a review! We're elated to hear that you were assisted properly and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2021

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Verified Customer

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Anthony Glenside, PA

negotiation have been fair and timely and on track for graduation

2 months ago

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Reply from Freedom Debt Relief

Anthony, we appreciate you taking the time to leave us a review! Our negotiations team works hard to resolve your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2021

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Rhonda Howard ,

Freedom Debt Relief is the answer we needed to get and stay out of debt.

2 months ago

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Reply from Freedom Debt Relief

Rhonda, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 19th, 2021

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Albert Wozniak Sunderland, MA

Freedom has been on schedule to deliver as promised. I'm a little concerned about my free falling credit score but have been assured that it will bounce back relatively soon.

3 months ago

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Reply from Freedom Debt Relief

Thank you, Albert, for taking the time to leave us a review! Rest assured that our team is working hard to resolve your debts and we look forward to you becoming debt-free! If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jan. 14th, 2021

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Mary Jane Urbandale, IA

Your call helped me clarify some questions about procedure and assistance in notifying my creditors concerning my automatic payments being stopped

3 months ago

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Reply from Freedom Debt Relief

Mary, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2021

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Mike Fletcher Austin, TX

Very helpful and professional. R eal good service and people skills.

3 months ago

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Reply from Freedom Debt Relief

Hello, Mike! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2021

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Verified Customer

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Christina

I had a lot of credit card debt and I think freedom debt relief is a pretty good service.

3 months ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, Christina. We strive to serve our clients and provide the best results to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jan. 5th, 2021

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Verified Customer

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Zachary Graves

It's been very helpful. Getting started takes time to gain momentum however once you get that first settlement it feels worth it

3 months ago

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Reply from Freedom Debt Relief

Zachary, thank you for the kind review. We produce total customer satisfaction. We are here every step of the way and aim to help you save money and time. Keep up the excellent work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Jan. 5th, 2021

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Verified Customer

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Richard Edmond

At the end it worked out but it seems your departments are on different tracks when they should be on the same. Your machines and humans should match up together a little more than they do.

3 months ago

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Reply from Freedom Debt Relief

Richard Edmond, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Jan. 5th, 2021

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Verified Customer

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Harry Rodgers

They are very good in keeping me informed as to settling my debts are going. And very responsive when unread to talk to someone

3 months ago

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Reply from Freedom Debt Relief

Harry, thank you for the kind review today. We strive to make each interaction easy and understandable. We also keep you informed periodically throughout the program. Keep up the great work and we look forward to your coming success. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Dec. 17th, 2020

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William Robertson East Bridgewater, MA

keeping me informed what going on what i don't like is not be told that it take a long time to settle a card and deal with credit card company for late payments would like it to be done faster please tired of dealing with phone and eamails

3 months ago

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Reply from Freedom Debt Relief

William, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Dec. 17th, 2020

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John sweeney Jacksonville, FL

From sign up to current state they have been informative and cooperative

4 months ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, John. We are thrilled we get to be part of this journey with you to help rebuild your wealth. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Dec. 15th, 2020

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Celine Ontario, CA

Easy to work with, very compassionate and listens well to client needs and work to gather the best resources and supports to help clients meet their financial needs. I couldn’t be happier.

4 months ago

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Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team. Celine, we strive to assist our client and we are thrilled you took the first step to resolve your debt with us. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2020

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Verified Customer

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Gail webb

It's been great and so very easy! Reps are easy & amazing to work with!!

4 months ago

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Reply from Freedom Debt Relief

Gail, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you, If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Nov. 24th, 2020

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Jeff Anderson, IN

I appreciate the fact that you took care of my creditors and I did not have to talk to them

4 months ago

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Reply from Freedom Debt Relief

Thank you, Jeff, for taking the time to leave us a review! We're elated to hear we relieved some stress you were experiencing and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Nov. 24th, 2020

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navygirl8994 Kansas City, MO

Overall, the process has been very good. One criticism, not a fan of the affiliate loan company, Consolidation Plus, that reaches out offering a lump sum loan to pay off the FDR plan quicker. The rep will tell you that you qualify and then after submitting the extra information they need and running a credit score inquiry, they decline. Total waste of time and a hard inquiry on the credit report. This has happened twice in the first year of being an FDR client. Please only refer truly eligible clients, otherwise just a frustrating waste of time.

4 months ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review! We definitely understand your concerns regarding our sister company and we are happy to assist you further. We look forward to you becoming debt-free and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Nov. 20th, 2020

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Willie Cormier Burleson, TX

Great place to do business with . Very responsive . Kind if pricey .

4 months ago

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Reply from Freedom Debt Relief

Amazing feedback, Willie! We listen to our clients and learn about their needs and find options to help resolve their debt. We look forward to resolving your debt and enduring this journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2020

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Verified Customer

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Dennis

They’ve been pretty good. they are always quick to respond either through phone or email. I had thirteen accounts and they have solved seven of them so I am pretty happy.

4 months ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, Dennis. We are thrilled to see the massive progress you have made since you joined our service. We will continue to be there every step of the way. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 18th, 2020

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Verified Customer

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Linda Lowrie

It's been pretty good it has it's pros and cons , goof thing to do if you are bhind on credit cards and stops them from calling you all the time begging and threats over the phone

4 months ago

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Reply from Freedom Debt Relief

Amazing feedback, Linda! We are thrilled you have taken the first step to resolve your debt. We are here to fight for each settlement to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Nov. 18th, 2020

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