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Freedom Debt Relief

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4.7

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15,321 Reviews

9.2

Overall Score

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Anonymous

Dundalk, MD
They kept me up to date in everything and I am satisfied with them. Enytime I needed to talk to them or asked questions they always helped out. I just really liked them helping me out with everything I'm going through.

2 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to assisting you further along your debt-free journey. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

2 years ago

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William

Lawton, OK
They take care of any needs, questions, or concerns. I continually get emails notifying me about help with my account. So far we've been successful getting seettlement with every creditor.

2 years ago

Reply from Freedom Debt Relief

Our pleasure, William! We believe that keeping clients informed about their accounts contributes to their success in our program! It's also refreshing to hear how much you appreciate our communication efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

2 years ago

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Mary

Rialto, CA
They are very professional and I had no problems with them at all. Every time I talk to him, they answer my questions. They're beautiful people to work with. Very good and keeping in contact.

2 years ago

Reply from Freedom Debt Relief

Thank you, Mary, for your wonderful feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Lynn

Lady Lake, FL
I think they're doing a good job on making some progress on my bills. They always answer my questions on time and oftentimes will go a little further and answer queustions I hadn't thought of asking.

2 years ago

Reply from Freedom Debt Relief

Lynn, we appreciate you taking the time to leave us a review! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. We're here for you every step along the way and if you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Patti

Keokuk, IA
They have settled some of my account and I appreciate what they do. Customer service was good, they've always answerd my questions if I have to call them. They prove to be very reputable.

2 years ago

Reply from Freedom Debt Relief

Greetings, Patti! We appreciate you taking the time to leave us with such wonderful feedback! Our team works hard on getting a reduction on your debt and we look forward to your bright financial future. If you have questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Judith

Loveland, CO
They've always been extremely good. They answer my questions and they've been there when I need them. They are clear on everything they do to keep you updated and explain everything to you if you have any questions.

2 years ago

Reply from Freedom Debt Relief

Hello, Judith! We appreciate you taking the time to leave us a review! We want our clients to feel respected throughout the process and we look forward to your continued success. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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John

Saint Petersburg, FL
They've always been prompt and clear about what things are. They keep in contact immediately and almost constantly. They've been successful. I couldn't be more pleased with them.

2 years ago

Reply from Freedom Debt Relief

Hello, John! Thank you for your wonderful feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and if you have questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

2 years ago

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Valenda

They have good customer service skills. Whatever time I called they have resolved about my situation. I've been with them since 2017 and they've resolved five of my credit cards so far so they do an excellent job.

2 years ago

Reply from Freedom Debt Relief

Hello, Valenda! We appreciate your wonderful feedback regarding your experience! We're elated to hear about your success and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

2 years ago

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Carolina Donna Tallerico

Sacramento, CA
Very easy to talk to and always on top of everything. Helpful and informative and always there to answer questions. I love all the ways they communicate with me via text, phone and email

2 years ago

Reply from Freedom Debt Relief

Carolina, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your continued success. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Jo Ann Hegeman

It has taken a huge weight off my shoulders and made it easier to pay down my debt. The monthly payments are designed to keep you on a steady roll of keeping up. So your debt goes down fast and your credit gets rebuilt.

2 years ago

Reply from Freedom Debt Relief

Affordability is a great contributor to the success of our clients. Thank you, Ms. Jo Ann, for sharing the calculated deposit amount worked to your benefit. As you make your way to the finish line, please let us know how we can support your every step. Thank you for allowing Freedom Debt Relief to be your guide to financial freedom.

2 years ago

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Anonymous

Indianapolis, IN
In my experience with FDR they've always been very helpful and timely with their response to me if I have a question. They've also been able to save me money and save my credit rating st the same time.

2 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us. We know how difficult and stressful the program can be, but we applaud you for taking the first step of becoming financially free! In the future, if you ever have questions or concerns, please reach out to us at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

2 years ago

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Wayne

Lumberton, TX
Have been with Freedom Debt Relief for four years, and they have helped all the way. From the beginning, they have been understanding and helpful, and not judgemental of my problems.

2 years ago

Reply from Freedom Debt Relief

Hi Wayne! We are so happy you find the Client Dashboard useful and user friendly. Please continue to track your success through the online portal or contact our team of professionals at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

2 years ago

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Jennifer Thomas

Cortlandt Manor, NY
This is my second time using Freedom Debt Relief. They are an amazing group. Client services are spot on and they are there to help every step of the way with eliminating your debt.

2 years ago

Reply from Freedom Debt Relief

Jennifer, we appreciate you thoughtful review. We are glad to hear that we could assist you in this time of need. If you ever need our assistance you can reach Client Services at (800) 655-6303.

2 years ago

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Karen Swanson

Pennock, MN
I’m a year in and I’ve been relieved to turn my debt to them to handle. My monthly payment is taken from my account and I have a promise of being debt free a couple years from now.

2 years ago

Reply from Freedom Debt Relief

Greetings, Karen! We are so glad we could give you relief when handling your debt. We can't wait to see you reach your graduation path of becoming debt-free! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief.

2 years ago

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Todd

New York, NY
They have a client dashboard that I can naviage every day and just see where the progress is at. They keep you informed. It's very simple to understand everything with no secrets.

2 years ago

Reply from Freedom Debt Relief

Welcome, Todd! We are thrilled to see you are enjoying the Client Dashboard during this time. It is an excellent tool to use throughout your graduation path. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Addie Espinoza

Freedom Debt Relief has been awesome. It is easy to enroll your debt and they are very friendly and willing to work with if something comes and you need to move your payment date to a different day.

2 years ago

Reply from Freedom Debt Relief

Addie, thank you for your awesome review. We do our best to assist our clients with whatever they need. If at any time you have any questions or concerns regarding your account with us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

2 years ago

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Barbara

Charlotte, NC
They're very informative for everything that was going on. I have a dashboard and look at it myself. Basically every time I've had a problem with something I can reach somebody on the phone.

2 years ago

Reply from Freedom Debt Relief

Hi Barbara! We are happy to see you are navigating through the program successfully! The Client Dashboard is a great way to keep track of the progress of your negotiations and receive updates, so we are glad that you have been utilizing it. Thank you for choosing Freedom Debt Relief to meet your financial needs!

2 years ago

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Terri

Ponca City, OK
They negotiated and got my debt half or less. I get emails, they send me monthly statements through email. They just always keep you up to date on everything. They've always been helpful.

2 years ago

Reply from Freedom Debt Relief

Congratulations on your progress, Terri! It's an honor to be a part of your journey. We are also glad to hear you feel well supported by us and look forward to the day you become financially free. Thank you for choosing Freedom Debt Relief.

2 years ago

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Stephen

Morganfield, KY
Customer service answers all my questions very rapidly. They email me quite regularly and I had a telephone call at least one a week from them. Very satisfied and very grateful.

2 years ago

Reply from Freedom Debt Relief

Terrific feedback! Thank you for sharing, Stephen. We believe communication greatly contributes to the success of our clients. Congratulations on reaching financial freedom! Thank you for choosing Freedom Debt Relief as your guide.

2 years ago

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Delbert

Cleburne, TX
They're really courteous and take care of everything going on with their role. If you have any questions or anything or any problems, they take care of everything. They constantly keep in contact and try to get settelments.

2 years ago

Reply from Freedom Debt Relief

Guiding our clients toward financial freedom as quickly as possible is a top priority for us, Delbert. Thank you for sharing how pleased you are with our efforts! Please continue to reach out to Client Services at (800) 655-6303 with any questions regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals!

2 years ago

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Yan

Los Angeles, CA
I think they did a great job. When I called them about the coronavirus situation that I have no income coming in my business they really couldn't do anything as far as the creditors are concerned because they're a third party. I can understand that but still. Customer service has always been there to answer questions and do the job on time.

2 years ago

Reply from Freedom Debt Relief

We're happy to help, Yan. It is disappointing to hear we were unable to provide any alternative options. We greatly appreciate your understanding! Please continue to check back with us other options may become available that were not before. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

2 years ago

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Barbara Jean

Reading, PA
They are always good on explaining things. I was once with somebody else and they didn't do what they were supposed to but I talked to the guy and he explained on how it works.

2 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Barbara. We're glad to hear we were successful in providing clarity. It's also rewarding to know you reached out to our Client Services team when assistance was needed. We encourage you to continue connecting with us any time you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.

2 years ago

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Phito

I've been with FDR for 2 yrs now and when I first got on board I had about 5 accounts that needed to be settled. I now have only 2 accounts left to settle, they have done a very Good job. Professional n courteous everytime there's been any verbal communication.

2 years ago

Reply from Freedom Debt Relief

Phito, thank you! We are so pleased to know we have been able to help you with your financial need to become debt-free. We can't wait to get you to your graduation path, continue to keep up the great work! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Maria Espinoza

I feel that I can trust freedom debt relief to help me to be debt free and keep me inform of what I need to do to help them process my case more faster and also I like when they email me when I need to make a decision right away

2 years ago

Reply from Freedom Debt Relief

Maria, thank you for your kind review. We are so thrilled that we could be part of the resolution to your debt. If you ever have any questions or concerns please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

2 years ago

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T. M

They were prompt with getting my debts settled except for one which turned into a fiasco and me getting letters from court and going to mediation and this wine on for over a year so that was not a good thing and I thought should have been handled better by freedom debt relief. I felt they dropped th

2 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts about our program. We cannot apologize enough for what you have experience with a legal account. Being that Freedom Debt Relief is not a law firm we are limited to the help we can provide on these kinds of accounts. However, we do have legal protection and other resources to assist us in these circumstances. If you are concerned about your account please call Client Services at (800) 655-6303.

2 years ago

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Vilma Takamine

Ive had a good experience with freedom so far, ive been a client for 1 year, customer service works very well with me when I've had to make certain changes to my account. They're always there to help and give advice.

2 years ago

Reply from Freedom Debt Relief

Vilma, thank you for your generous feedback. We are so thrilled to be able to assist you. If you ever have any questions please call Client Services at (800) 655-6303.

2 years ago

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Jose Villegas

Freedom Debt Relief gives you easy to understand information, written and oral. I alwaya receive good customer service when I have questions about my FDR program. I really believe I made the right choice with them.

2 years ago

Reply from Freedom Debt Relief

We are so grateful for your kind words, Jose. We love being able to provide our clients with great service as well as an affordable solution to their finances. Please reach out to our Client Services department at (800) 655-6303 if you need anything in the future. We are here to support you no matter what! Thank you for letting us be your partner on your journey to a debt-free future.

2 years ago

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Kenneth Roadman

Once you stop creditor payments, the initial creditor phone calls, E-mails, and "snail mail communications can be overwhelming. A sense of relief happens when settlements begin to occur approximately 4 months into you plan.

2 years ago

Reply from Freedom Debt Relief

Kenneth, we appreciate your honest review. We are glad to hear that you have had success in your program. If you need our assistance please call Client Services at (800) 655-6303.

2 years ago

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Linda Palmer

My experience with FDR has been very rewarding. All of the representatives have been sincere and helpful and I would recommend this service to anyone in the position I was in.

2 years ago

Reply from Freedom Debt Relief

Linda, thank you for your thoughtful feedback. We are so honored to be your debt settlement company. We look forward to your continued success, and if you ever have any questions please call Client Services at (800) 655-6303.

2 years ago

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Susan Rueschhoff

I needed help with my credit card debt and contacted Freedom Debt Relief. They have helped me and I appreciate their help. They have me on a plan that works and is easy for me to meet the financial arrangement.

2 years ago

Reply from Freedom Debt Relief

Susan, thank you for your kind review regarding your account with us. We are so glad you decided to choose us to be your debt settlement company. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

2 years ago

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Amalia Teller

It has been a great experience in all aspects, great customer service and over all my debts are getting paid and my credit is getting a lot better thanks to all the negotiations done by Freedom Dent Relief

2 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Amalia. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Anonymous

My experience has been good except the fee. I managed to raise funds personally without FDR mobilizing any funds on my behalf yet the fees collected remain the same. I wish there will be some discount if I was able to pay off on my own

2 years ago

Reply from Freedom Debt Relief

We appreciate your feedback. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Carolyn Ray Malloy

There is NO assistance on how to contact 2 settled accounts which have not sent out 1099-C. My requests receive the same "canned response" with the add on of contact IRS. All we need to complete our 2019 taxes is a way to contact these accounts. Surely they have a phone # which we are not privy to. Last year received one on 4/13 letter and form dated 01/31/2019 and envelope the type which did not get postmarked. HELP below reflects this issue with a boost for great service on all other matters

2 years ago

Reply from Freedom Debt Relief

We are so sorry that you feel this way, Carolyn. We are never intending to make things harder for our clients. If you are still having a concern about this, please contact Client Services at (800) 655-6303 so we can get you the help you need. Thank you for choosing Freedom Debt Relief!

2 years ago

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David

They are extremely good and negotiate lower rates than I could do myself. I am very satisfied and would recommend them to anybody. They are very cooperative and give me feedback in everything they do.

2 years ago

Reply from Freedom Debt Relief

David, thank you for your review regarding our program. We are so excited to have another satisfied client. Our goal is to help you become debt-free, and if you ever have concerns about your account with us please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

2 years ago

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Eric Hammers

The peace of mind that my debts are being negotiated by people who know how to deal with creditors gives me peace of mind. And the service is far more affordable than what I was paying to my creditors before.

2 years ago

Reply from Freedom Debt Relief

Eric, we are grateful for your review. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303.

2 years ago

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Floyd McClung Jr

It went well, creditors did not threaten or bother me. Time being complete was great and amount each would settle for was good.. Freedom Debt Relief ept me up todate and very professional

2 years ago

Reply from Freedom Debt Relief

Congratulations, Floyd, on successfully completing our debt-relief program! You should be very proud of the hard work and dedication it took for you to obtain financial freedom. Awesome job! From all of us here at Freedom Debt Relief, we wish you the absolute best and a sound financial future.

2 years ago

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John D Tyson

They are very good at what they do, caring and professional. Keep you up to date constantly. Have reduce my debts tremendously and improve my credit score. I'll recommend them to others for their debt issues..

2 years ago

Reply from Freedom Debt Relief

John, we are so honored that you choose us to be your debt settlement company. We look forward to your completion, and if you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom Family.

2 years ago

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MW

I have had a great experience with FDR. They were open and upfront with me from the beginning. Just took some patience and perseverance on my part. All my debts have been settled. Great company!!!

2 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us. It's so rewarding to hear how we have been able to assist you in reaching your financial goals. If at any time you have any questions or concerns regarding your account with us please call Client Services at (800 655-6303. Thank you for being the best part of Freedom.

2 years ago

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Vickie

Great company. Always there for me and ready to answer any questions I have. Doing all the hard work for me. Has relieved so much stress and annoying notices. Helping me get back in right track. Settlements take time and patience. Freedom debt relief has been with me all the he way. Thank you so much for being there.

2 years ago

Reply from Freedom Debt Relief

Thank you for your review, Vickie. We look forward to your continued success with the program! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

2 years ago

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Valerie

I have been with FDR for less than a year. They have been very helpful with my debt problems. I know there is no way that I could have accomplished what has been done so far by myself.

2 years ago

Reply from Freedom Debt Relief

Hi Valerie, thank you for your review. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

2 years ago

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Terri

Hearne, TX
It's just little steps but it's a big goal. I am still in the progress and I have a couple of years to go because it is the plan with the minimum payment. When we call, we get answer right away.

2 years ago

Reply from Freedom Debt Relief

Terri, thank you for your review. We know that reaching your desired financial goals can be tough at times, however, we will be rooting you along the way to your financial freedom. If you ever have any questions or concerns regarding your account with us please call Client Services at (800) 655-6303.

2 years ago

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Harvey

Enola, PA
I can now get out of debt a lot quicker. I needed help and they almost immediately were able to start negotiating and getting a lower rate. They get back to me right away if I have any questions.

2 years ago

Reply from Freedom Debt Relief

Harvey, we are so glad to have you in the program. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being apart of the Freedom family.

2 years ago

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Rebecca

It has been my experience that you should try to pay more than what they budget you out in the beginning. I have had two (so far) debtors to sue me and want to take me to court. However with being said the lawyers they ask you to get in the beginning are hands on it! You just have to go through the humiliation of a constable showing up at your work. Thankfully the constable was nice and told me if it's too good to be true then it is.

2 years ago

Reply from Freedom Debt Relief

Rebecca, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

2 years ago

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Daniel

Is very good except sometimes when we called for any problem some people don't know nothing we have to cancel and called next day for another person but in general we are happy is slow but secure

2 years ago

Reply from Freedom Debt Relief

Hi Daniel! We appreciate your feedback. We are constantly looking for areas of opportunity when improving our client's experience. We do want to be sure that the information being given stays constant for our clients. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!

2 years ago

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5

Pricedale, PA
So far I am quite satisfied with what they are doing. I am definitely impressed. They keep in touch with me and have good communication. It takes a lot of stress off of me and I like that.

2 years ago

Reply from Freedom Debt Relief

Ronald, we appreciate it. Our goal is to ensure our clients are up to date with the success of their program. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

2 years ago

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5

San Antonio, TX
Best decision I made in 2019. I was browsing facebook one day and I saw them and I called and ever since the first call, everything has been so easy and professional. I have no problems with them. I am actually impressed.

2 years ago

Reply from Freedom Debt Relief

We value your feedback, Elizabeth, and would like to thank you! We love to provide our clients with amazing customer service while assisting them to a debt-free future! If you ever have any questions, call us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

2 years ago

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Jean Whitaker

Wonderful! They explain everything to my understanding. No rush.just slow and easy so you know just exactly what is going on. Easy access to the site on internet so you are kept up to date on everymove made.

2 years ago

Reply from Freedom Debt Relief

Jean, thank you! We can't wait to help you along this journey. We look forward to supporting our clients and being their advocate to a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

2 years ago

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Adrienne Amos

Great! They have done exactly what they said they would do right from the start. They are easy to talk to and more than willing to answer any and all questions. Best thing I ever did concerning my financial picture,

2 years ago

Reply from Freedom Debt Relief

Adrienna, thank you so much! Our team of professionals works hard to build a relationship with you so you can be as comfortable as possible while we guide you to your graduation path. If you ever have any questions, please reach out to us at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

2 years ago

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Tara Clark

So far they have been great. They have been able to cut what I owe in half and have given me a payment option that allows me to pay half of what I originally owed. The company is friendly and easy to work with.

2 years ago

Reply from Freedom Debt Relief

Tara, thank you for your review. We look forward to your success in our program. If you ever have any questions please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

2 years ago

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Sonya Valiente

Scary at first but they walked me through it and I felt more comfortable. I had to follow their guidelines to be successful. I closed all my accounts and did not answer credit card calls.

2 years ago

Reply from Freedom Debt Relief

Sonya, we appreciate your review. We are so happy to hear that we can help you with your debt, and we will be rooting you along the way to your financial freedom! If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

2 years ago