Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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C D Simion Sr

Wasn't what I was told about the EXPENSIVE FEES BEING CHARGED.

5 years ago

Reply from Freedom Debt Relief

Hello CD Simion,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 25th, 2019

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Anonymous Tipton, OK

good but a slower process than I was informed

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback and apologize if the details of our program were not clearly conveyed to you. Each client's experience is different. However, we estimate that a client should she his/her first settlement within the first 4 to 6 months of being enrolled in our program. However, if you have questions about your graduation path, client services is available 7 days a week to assist. We can be reached by calling (800)655-6303 or via email at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Linda Townzen

The creditors are really hounding me after 7 months.

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear you are still receiving creditor calls this far into our program, Ms. Townzen. We imagine this to be extremely frustrating for you. Please know these calls will not continue your entire duration with us. As we settle your accounts, you should receive fewer and fewer creditor calls until they eventually cease all together.

Keep in mind, Ms. Townzen, speaking with the creditors is not a requirement of our program. Being that a balance is owed to them, they do have the right to attempt collection efforts. However, we anticipate the creditor calls will eventually stop.

We are here to support you on this journey! Please feel free to contact client services regarding any concerns you're having. You can also view the helpful videos located on your client dashboard at . These videos specifically speak to how to handle the creditor calls you're receiving.

Please let us know if you have any other questions or concerns we can assist with at this time. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 14th, 2019

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rick

the feds are high and the process very slow and also they gave me bad advice on one of my accounts

5 years ago

Reply from Freedom Debt Relief

We're so sorry to hear that you've had a negative experience, Rick. Could you please send us your contact information in a private message so we can have a member of our team reach out to you? We hope to work together to resolve your concerns.

Jan. 17th, 2019

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Jerry Fallat

average because of a lack of communication

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Jerry. We're sorry to hear that you feel like there is not enough communication in regards to your progress but did you know that we have a client dashboard that's available to you 24/7? It's a great tool that you can use to track your progress. We also have a top tier client services team that's always ready to answer any questions you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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37042

Not too good when I needed them the most they let me down and forced me into bankruptcy

5 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you are disappointed with our company. We always have the best interest for our clients and at the end of the day, we want our clients to become debt free! We never want our clients to feel like they are alone. Please allow us to review your account with you and resolve the concerns you are having. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Marianne Borders

In the beginning it was great, then it kept changing.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

5 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

5 years ago

Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

5 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Katrina Barnes Omaha, NE

Reputable and honest debt relief program

8 months ago

Reply from Freedom Debt Relief

Hi Katrina, this makes us so happy to hear! Thank you for choosing us!

Jul. 18th, 2023

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Brandon McClary Bellaire, MI

Awesome. Best choice I have made with resolving my debt

9 months ago

Reply from Freedom Debt Relief

Wonderful to hear, Brandon! Thank you for choosing us and congratulations to you!

Jul. 18th, 2023

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Dawn Lott

They work with u and keep u Update on ur progress

9 months ago

Reply from Freedom Debt Relief

We are so happy to hear that, Dawn! Providing timely and consistent program updates to our members is important to us so we will make sure we continue to support you in that way. Thank you for trusting us!

Jul. 18th, 2023

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Paul Watermolen Marion, WI

Helpful with any questions I’ve had. Courteous.

9 months ago

Reply from Freedom Debt Relief

That is wonderful to hear, Paul! Thank you for taking the time to leave us a review, we appreciate you!

Jul. 11th, 2023

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Lawrence Macaluso Evansville, IN

Doing a great job. Dropping my debt like a bad habit.

9 months ago

Reply from Freedom Debt Relief

Woohoo! That is the best news, Lawrence! You are doing an amazing job. Keep up the great work!

Jul. 10th, 2023

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DEBORAH M RODRIGUEZ West Palm Beach, FL

I LOVE THE CUSTOMER SERVICE. THEY WERE VERY HELPFUL.

9 months ago

Reply from Freedom Debt Relief

Hi Deborah, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jul. 6th, 2023

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Phil Dayton, OH

They worked with me when ever I needed help

9 months ago

Reply from Freedom Debt Relief

Phil, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jul. 6th, 2023

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Onix Villanueva Clearwater, FL

They have all the tools to help you and everyone

9 months ago

Reply from Freedom Debt Relief

Hi Onix, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Jun. 29th, 2023

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Maria Keller Tempe, AZ

This company has worked out great for me

9 months ago

Reply from Freedom Debt Relief

We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

Jun. 29th, 2023

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Samantha Mackerley Hawley, PA

all up front with information, including fee prices and other fees.

9 months ago

Reply from Freedom Debt Relief

Hi Samantha, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Jun. 28th, 2023

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Michelle Alstead-Nelson Renville, MN

Working with FDR has been a life saver!!

9 months ago

Reply from Freedom Debt Relief

Hi Michelle, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jun. 28th, 2023

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Mario S. Indianapolis, IN

Hard working people for customers! A+ Thanks

9 months ago

Reply from Freedom Debt Relief

Hi Mario, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Jun. 28th, 2023

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Anthony Proctor Dallas, TX

The comfort level that the representative had me in

9 months ago

Reply from Freedom Debt Relief

Hi Anthony, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jun. 21st, 2023

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Mark Rosenkrantz Catonsville, MD

Freedom Debt Relief offer efficient solutions.

9 months ago Edited January 31, 2024

Reply from Freedom Debt Relief

Hi Mark, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

Jun. 21st, 2023

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Christine Fair Fair IL

I like that they are up front about what to expect!

10 months ago

Reply from Freedom Debt Relief

Hi Christine, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Jun. 16th, 2023

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Tieluy Olleba Philadelphia, PA

Always communicating with me for advises and progress

10 months ago

Reply from Freedom Debt Relief

Hi Tieluy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 15th, 2023

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Guadalupe Coreas Los Angeles, CA

Excellent Service and very effective on the task at hand.

10 months ago

Reply from Freedom Debt Relief

Hi Guadalupe, thank you for sharing your satisfaction with our service!

Jun. 16th, 2023

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Gary Knight DeLand, FL

Fast and very informative Thanks for the help

10 months ago

Reply from Freedom Debt Relief

Gary, thank you for trusting us on your journey towards financial freedom!

Jun. 16th, 2023

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Joe Herring

they are really helping me out getting my debt payed off.

10 months ago

Reply from Freedom Debt Relief

Hi Joe, keep up the great work! We are excited to see your results!

Jun. 9th, 2023

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Katrina Williams Durant, OK

Like how they helped the entire way and stayed in contact with me constantly.

10 months ago

Reply from Freedom Debt Relief

Hi Katrina, keep up the great work!

Jun. 9th, 2023

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Deborah Brozyna Columbia, MD

It cut one card in half of what I owe. So happy

10 months ago

Reply from Freedom Debt Relief

Hi Deborah, thank you for sharing your satisfaction with your progress and savings!

Jun. 9th, 2023

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Shelli Pennington

The best!!!! No worries or complaints love the service

10 months ago

Reply from Freedom Debt Relief

Hi Shellie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 5th, 2023

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Danielle Cabral FL

Exceptional customer service. Would highly recommend.

10 months ago

Reply from Freedom Debt Relief

Hi Danielle, thank you for sharing your satisfaction with our service!

Jun. 5th, 2023

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Sandra Costello Mankato, MN

they did not wait 6 months to start paying on my debits.

10 months ago

Reply from Freedom Debt Relief

Hi Sandra, it is great to hear about your progress! Keep up the great work!

Jun. 1st, 2023

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Nicki Cook Gregory, MI

It was easy , fast and helpful! Very professional

10 months ago

Reply from Freedom Debt Relief

Hi Nickie, thank you for your review! We are honored to be your partners in this journey!

May. 24th, 2023

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tammie lavender Las Vegas, NV

The quick response on the settlements in progress.

10 months ago

Reply from Freedom Debt Relief

Hi Tammie, thank you for sharing your progress with us! We are excited to see your results!

May. 24th, 2023

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THOMAS E BENNETT North Bergen, NJ

they there for you to get out of debt great company

10 months ago

Reply from Freedom Debt Relief

Hi Thomas, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

May. 24th, 2023

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Peggy Collins Phoenix, AZ

The ease in having FDR get settlements for me

10 months ago

Reply from Freedom Debt Relief

Hi Peggy, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

May. 24th, 2023

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George Hamilton Hamilton, MT

Clarity and professionalism - availability

10 months ago

Reply from Freedom Debt Relief

Hi George, it is great to hear that we have been able to meet your needs!

May. 23rd, 2023

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Mohamed Marashi Cathedral City, CA

The balances are reducing faster than I expected

11 months ago

Reply from Freedom Debt Relief

Mohamed, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

May. 19th, 2023

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Samantha Owens Boca Raton, FL

Amazing already paying off 2 of my credit card

11 months ago

Reply from Freedom Debt Relief

We are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

May. 19th, 2023

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Amy Kline Washington, DC

In 7 months they’ve settled 3 of my debts !

11 months ago

Reply from Freedom Debt Relief

Amy, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

May. 19th, 2023

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Raejean Garcia Lake Mills, IA

Has been great to work with and have helped clear up debt.

11 months ago

Reply from Freedom Debt Relief

Raejean, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

May. 19th, 2023

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Nina Lopez Valparaiso, IN

More communication of when debits will be getting resolved.

11 months ago

Reply from Freedom Debt Relief

Hi Nina thank you for your review. Make sure you log in into your dashboard to stay updated with all activity regarding your account.

May. 17th, 2023

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Girma Belay Broken Arrow, OK

Very good customer service and truthful company

11 months ago

Reply from Freedom Debt Relief

Girma, our customer service team will be happy to hear that you are satisfied with the service they've provided!

May. 17th, 2023

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Dan Trevorrow Roseville, MI

Very professional and delivered on their promises.

11 months ago

Reply from Freedom Debt Relief

Dan! We are happy to hear that we have been able to meet your expectations. We cannot wait to see how much you do with your debt free future.

May. 17th, 2023

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Alma Herrera Madera, CA

Great stress free I'm glad i found you guys!!!

11 months ago

Reply from Freedom Debt Relief

Hi Alma, we are honored to be the relief you needed !

May. 9th, 2023

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Rosemary Krammer Rapid City, SD

I love that they are on the ball and do a great job!

11 months ago

Reply from Freedom Debt Relief

Rosemary, thank you for trusting us, we cannot wait to see you accomplish your goals!

May. 9th, 2023