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Freedom Debt Relief

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9.3

Overall Score

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James Sivao Stockton, CA

Great Customer Service and Support. I can't wait til I'm sent free. Thanks to Freedom Debt Relief.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Diane Oliver St Louis, MO

I had a really good experience-very knowledgable about on my situation. Feel comfortable going with Freedom.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Donna Waybright Scottsdale, AZ

Good if you keep on top of them. Have to as multiple times to negotiate certain accounts. In some cases it took so long that I ended up with court summons.

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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Dixie Rich Milford, PA

Very impressed with everyone l encountered...very caring people...in particular..Shaun....

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Richard Lubbock, TX

Representive was so knowledgeable and friendly explain everything to the fullest

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Shelly morrow Bethlehem, PA

Worst customer service ever. Hands down incompetent, phone service and information is awful. I loath calling in, it takes forever. They don't answer questions and you get the run around. Positively a rip off.

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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THOMAS TURNER Monticello, MN

Year to date , Freedom Debt Relief has been the best thing for me. Wish I did it sooner.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Kerri Idaho Falls, ID

FDR has assisted us in resolving debt however their fees seem a bit high making getting out of debt not as cost effective as it may seem.

6 years ago

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Reply from Freedom Debt Relief

Thank you for choosing Freedom Debt Relief, Kerri. We wanted to touch bases with you now that you've been in the program for some time. If you have any questions and/or concerns, please do not hesitate to contact our client services at (800)655-6303 for immediate assistance. Thank you, again for your positive review.

Nov. 1st, 2018

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Keith North Las Vegas, NV

I have no problem with Freedom Debt Relief or any of their services. They do what they promised.

6 years ago

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Reply from Freedom Debt Relief

Keith, we are so happy to hear about your positive experience with Freedom Debt Relief! We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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Angela Ferrara Pocatello, ID

Best customer service -- so helpful and friendly! Sooo very happy I found Freedom Debt Relief!

6 years ago

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Reply from Freedom Debt Relief

Thank you, Angela, for your great review! Our team of highly trained client advocates are always eager to assist and we are pleased to hear that you have received the utmost customer service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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David Makacynas Fonda, NY

I had a great conversation with one of you sale representatves, that why became a member.

6 years ago

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Reply from Freedom Debt Relief

Wonderful, David! We are thrilled to have you aboard!! We wanted to check in with you being you've been in our program for a few months now. Congratulations on the progress you've since made. Please continue to contact our client services team with any of your questions and/or concerns. Thank you for choosing Freedom Debt Relief as a guide to a debt-free journey. Keep up the amazing work!

Nov. 2nd, 2018

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Matthew rucker Zimmerman, MN

So far everybody has been very helpful, understanding and positive. I am hopeful of good results.

6 years ago

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Reply from Freedom Debt Relief

Thank you for the kind review, Matthew. We wanted to check with you to see how things are going in the program. We are sorry to see that you have since terminated from our program. If there is anything we can do in the near future, please do not hesitate in letting us know. Thank you for choosing Freedom Debt Relief. We wish you all the best!

Nov. 2nd, 2018

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"DISAPPOINTED and CONFUSED Memphis, TN

The way the process was explained to me made no sense, we would have to pay them 20% of what we owed causing us more debt. Then we were to pa them before we start to pay our creditor

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear of your disappointment. At Freedom Debt Relief, we have made several changes for the benefits of our clients. We're hoping your experiences in our program have since improved. Client services is available at (800)655-6303 should you have any questions at all regarding the details of your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Nov. 3rd, 2018

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Sandra Vukovic Salt Lake City, UT

Very professional, quick with finding the best solution, very patience, the best customer service.

6 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Hello Sandra,

Thank you very much for your fantastic feedback. At Freedom Debt Relief, we strive to provide all of our clients with outstanding customer service and professionalism and we are very pleased to hear we have demonstrated this thus far. We have your back through your graduation and we are very excited to see your accomplishments. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 4th, 2018

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carol kimball Urich, MO

is ok i only wish we could settle quicker. i knowi need to send more i just mcant right know

6 years ago

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Reply from Freedom Debt Relief

Thank you, Carol, for your honest feedback! We know the waiting part can be hard to adjust but remember you're already doing great, taking that step forward to becoming debt free! We will be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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Amanda Loggins Sioux City, IA

Great company to work with and they really show they are on your side and ready to help

6 years ago

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Reply from Freedom Debt Relief

Amanda, we are so happy to hear about your positive experience with Freedom Debt Relief! We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2018

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loretta Amezquita Tracy, CA

So far a great experience only into this a few months and one down! Customer service is great.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your positive feedback, Loretta. We also appreciate the 5-star rating. We want to take this opportunity to congratulate you on a job well done! You are doing a wonderful job progressing through our program, making your way to graduation. As you move closer to becoming debt free, remember our client services team is here to support you along the way. Thank you for choosing Freedom Debt Relief, Loretta! Keep up the amazing work!

Nov. 8th, 2018

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Janet Tucson, AZ

They do everything except supply the cash. They took aany stress I had and made it go away.....

6 years ago

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Reply from Freedom Debt Relief

It is rewarding to know, Janet, we were successfully able to provide you with peace of mind. Easing the minds of our clients is one of our top priorities. We are hoping that things are going just as well, if not better, since you first enrolled with us. If you have any questions and/or concerns at all, please do not hesitate to contact client services for immediate assistance. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Nov. 8th, 2018

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stacy a boyd Texarkana, TX

My experience has been good. The staff always makes me feel justified with any of my questions.

6 years ago

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Reply from Freedom Debt Relief

Thank you very much for your wonderful review, Stacy! We take pride in having a helpful and knowledgeable client services team and we're glad to hear that we're meeting your expectations! Please continue to reach out to client services any time you have questions by calling (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Nov. 9th, 2018

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Tammy Richville, NY

They have been very efficient with my funds and look forward to more debts paid off

6 years ago

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Reply from Freedom Debt Relief

Hello Tammy,

We greatly appreciate you sharing your feedback. We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. We are also looking forward to seeing you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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EDEL CARVAJAL Miami, FL

Nicholas l., my agent. He followed up and explained everything. Im very pleased with his work.

6 years ago

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Reply from Freedom Debt Relief

Hello Edel,

Thank you very much for your positive review. We are so thrilled to hear Nicholas has further assisted you with any questions or concerns you had about Freedom Debt Relief. Throughout your debt free journey, we will continue to inform you with any changes made to your program and we are very excited to see your results. Financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 11th, 2018

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john ireland Plattsburgh, NY

report when they have a settlement in place and are very prompt in dealing with consumers

6 years ago

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Reply from Freedom Debt Relief

Hello John,

Thank you very much for your review. We love seeing you enrolled in Freedom Debt Relief and already having great success. We are here to give you the peace of mind you deserve and to eliminate some of the stress that comes with debt. We are very confident you will continue to see fantastic results and we are excited to provide you with financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 11th, 2018

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Velma Ruth Wells Elizabeth City, NC

They took me in every detail I needed to do and explained all my questions and concerns

6 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

We love to hear that our agents took the time to be sure that you're well educated about your program, Velma! We strive for transparency and integrity and we're always pleased to hear that our team is taking care of your concerns. Please don't hesitate to reach out to client services any time you have questions, simply call (800) 655-6303 or log into your client dashboard at . Thank you for choosing Freedom Debt Relief!

Nov. 16th, 2018

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James E Boyer Dallas, TX

All agents have been so helpful and sincere about my needs. Quite a personal experience.

6 years ago

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Reply from Freedom Debt Relief

Hello James,

We greatly appreciate your response. We take pride in our Customer Service department at Freedom Debt Relief because we will continue to demonstrate excellence. We love to hear about your positive experience with Freedom Debt Relief and we are very excited to see you become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 12th, 2018

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Judy Cence Streetsboro, OH

Freedom Debt Relief really save my sanity and my life. Thank you all and have a geat 2018

6 years ago

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Reply from Freedom Debt Relief

We're always happy to help, Judy! We're looking forward to your continued success and please don't hesitate to reach out to client services any time you have questions or need assistance with your account, simply call (800) 655-6303 or log into your client dashboard at . Thank you for choosing Freedom Debt Relief!

Nov. 16th, 2018

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Miguel cosme Erie, PA

So far is being great no problems moving forward on clearing my debts and repairing my credit

6 years ago

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Reply from Freedom Debt Relief

We're so pleased to hear that your program is running smoothly, Miguel! We're excited to see your success and don't forget that we're here for you every step of the way. Thank you for being a part of Freedom Debt Relief and please contact client services when you have questions regarding your account, simply call (800) 655-6303 or email .

Nov. 17th, 2018

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Rosie Olivet, MI

They help to get you on a debt free path quickly and their customer service is amazing!

6 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you for your compliments, Shannon! We appreciate the opportunity to work with you and help you resolve your debt. Please continue to reach out to our client services team when you have questions or need assistance with your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 17th, 2018

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Tami San Antonio, TX

Freedom Debt Relief has kept us up to date on the progress of our debts and given us peace of mind.

6 years ago

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Reply from Freedom Debt Relief

Tami, we pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. Thank you for your excellent review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2018

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John bean

If you need help. All you have to do is contact them and after that it all goes smoothly.

6 years ago

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Reply from Freedom Debt Relief

Thank you for the strong vote of confidence, John. We hope that you are still having nothing but positive experiences in our program. Now that you've been with us for some time, we would like to check in with you to see how things are going for you. Please let us know if you have any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Nov. 20th, 2018

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Jorge Escobar Orlando, FL

George G. and the crew, were very helpful with my questions and Answers and were very Professional.

6 years ago

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Reply from Freedom Debt Relief

Thank you for complimenting our service, Jorge. We are sad to see you have since terminated from our program. If we can be of assistance to you in the near future, please do not hesitate in letting us know. We wish you nothing but the best! Thank you for choosing Freedom Debt Relief!

Nov. 28th, 2018

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Cheryl Booth Las Vegas, NV

They do get things done as they say and stay in touch with you through out the whole process

6 years ago

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Reply from Freedom Debt Relief

Thank you, Cheryl, for your outstanding feedback! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 28th, 2018

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Jacqueline Jones Los Angeles, CA

I am happy with the process and wasn’t expecting to settle my first account so soon.

6 years ago

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Reply from Freedom Debt Relief

Congratulations on your settlements so early on, Jacqueline! We're all looking forward to your continued success. Any time you have questions, please feel free to contact client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 20th, 2018

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Thomas Boudreau Acushnet, MA

They work hard to help u resolve your debt, I couldn’t have done it without their help.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Thomas! We're proud to be on your side and help you put your debt behind you! Any time you have questions regarding your account, please reach out to client services at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 7th, 2018

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Mary Garayua Youngstown, OH

I’m very grateful that I got the help when I needed it the most. I greatly recommend them .

6 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you for choosing Freedom Debt Relief, Mary! We're excited to be on your side throughout your debt-free journey. Don't forget, we have a world-class client services team ready to answer any questions or concerns you have along the way, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 20th, 2018

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Lisa Paizs Brook Park, OH

Not what I expected, but as long as they keep working to resolve my debt. I am ok with the outcomes.

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear that the proper expectations were not set for you, Lisa. We're hoping now that you've been with us for some time, you have gained an understanding as to how we reduce the amount of debt you owe to settle your accounts faster. We also would like to congratulate you on all of the progress you've made! Please know we are here to support your every step on your debt-free journey. Feel free to contact client services with your questions and/or concerns regarding your account. Keep up the amazing work and thank you for choosing Freedom Debt Relief!

Dec. 1st, 2018

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Darryl Baker Ft. Washington, MD

The representative were professional and understanding, just all around helpful to my cause.

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experiences with us, Darryl. Congratulations on successfully completing our program! We hope you are enjoying your financial freedom. Did you know that we have a referral bonus program? Feel free to contact us in client services at (800)655-6303 for more information. Thank you for choosing Freedom Debt Relief!

Dec. 1st, 2018

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Otmara Zuloaga Miami, FL

I was really overwhelmed. FDR helped me through the process of getting back to normal.

6 years ago

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Reply from Freedom Debt Relief

We understand things can be overwhelming in the beginning. Kudos to you for sticking it out! Also, congratulations on successfully completing our program. We hope you are enjoying your financial freedom. Did you know that we have a referral bonus program? Please feel free to contact us in client services at (800)655-6303 for more information. Thank you for choosing Freedom Debt Relief.

Dec. 1st, 2018

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Edward Kent Tampa, FL

They do what they say they negotiate for the best possible bottom line for the customer

6 years ago

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Reply from Freedom Debt Relief

We always have our client's best interests in mind, Edward! We're proud to hear that you have had great savings on your settlements. Any time you have questions or need assistance, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Nov. 21st, 2018

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Richard Davis Eaton, OH

I have a very good experience with FREEDOM DEBIT RELIEF they do what they say their going too do ,

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing the positive experiences you've had in our program, Richard. We wanted to take this opportunity to touch bases with you now that you've been enrolled for some time. We hope we are still meeting and/or exceeding your expectations in the service we provide. Should you have any questions and/or concerns at this time, please reach out to client services for immediate assistance. Again, thank you for choosing Freedom Debt Relief as your guide to your debt-free future!

Nov. 7th, 2018

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Jessica Fuentes Weslaco, TX

So far I am very pleased with the service I have received from customer service representative's.

6 years ago

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Reply from Freedom Debt Relief

We love to hear that you're happy with our client services team, Jessica! We strive to have a world-class team and we're thrilled to hear that we're hitting the mark! Please continue to contact client services when you have questions regarding your account, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 1st, 2018

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David Schroeder Melbourne, FL

All in all, this has been a positive experience. Some emails have not been answered but overall I am pleased.

6 years ago

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Reply from Freedom Debt Relief

We're glad to hear things have been great for you thus far. We are sorry to hear some of your emails did not receive a response. When emailing us, you should expect a response within the next 48 business hours. However, you can always give us a call in client services at (800)655-6303 for immediate assistance with your account. You can also review your account information by logging onto your client dashboard at . There is a chat option available. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 4th, 2018

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Jeremy Williams Huntington Beach, CA

I just signed up with Freedom debt Relief 2 months ago and I couldn't be happier.

6 years ago

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Reply from Freedom Debt Relief

We're glad to know everything started off great in our program, Jeremy! Since you've enrolled with us, you've done a fantastic job progressing on your graduation path. We encourage you to keep up the amazing job you've been doing. As you continue to work toward a debt-free future, know that you are not alone on this journey. Always feel free to contact us in client services anytime there's a question or concern regarding your account. You can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 4th, 2018

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David I Baird, Sr Warrington, PA

I am extremely satisfied with the results provided by Freedom Debt Relief thus far.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your great review, David! We're pleased that your program has been running smoothly so far! Any time you have questions regarding your account, please feel free to reach out to client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Sylvia Alvarez South Ozone Park, NY

I am at ease, know I am been help by professionals who are knowledgeable and understanding!

6 years ago

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Reply from Freedom Debt Relief

Hello Sylvia,

Thank you for your excellent feedback. It's our pleasure to be able to provide you with the best services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 4th, 2018

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John Raukar Pocatello, ID

Very helpful and professional. Client oriented and dedicated to fulfilling client needs.

6 years ago

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Reply from Freedom Debt Relief

Thank you, John, for your encouraging feedback! We are so pleased to receive such positive feedback about our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 7th, 2018

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john Dennis, MA

Things are starting to work out with paying off my debt. I am happy with the progress so far.

6 years ago

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Reply from Freedom Debt Relief

Thank you for being so patient with our process, John. We understand that things may seem slow in the beginning. Congratulations on hanging in there and reaping the benefits of doing so! Please let us know if you ever have any questions at all regarding your account. Client services can be reached at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Dec. 8th, 2018

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Cheryl Lowe Clinton, MD

Been on time with all notices and progress on all my accounts . Would highly recommend .

6 years ago

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Reply from Freedom Debt Relief

Thank you, Cheryl, for your recommendations and fantastic review! We are so happy to hear that you have had such a positive experience. We can only hope this continues for you throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2018

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Scott Morrisville, NC

Fast and professional services, making my debt more manageable to deal with. Great program.

6 years ago

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Reply from Freedom Debt Relief

We're so happy to hear you say our program is successfully assisting you in managing your debt, Scott. One of goals is to provide our clients with peace of mind when it comes to their finances. Also, congratulations on the progress you've made so far. We encourage you to keep up the excellent work! As you work toward graduation, please remember to contact us in client services anytime there's a question or concern regarding your account. We can be reached at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!

Dec. 13th, 2018

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Cookie81 Lancaster, MA

From the first encounter the explanation of the program was clear and easy to understand

6 years ago

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Reply from Freedom Debt Relief

We're very pleased to know that your enrollment process went smoothly and our program was explained thoroughly by your Debt Consultant. Don't forget that we have a world-class client services team ready to help you when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Lillie District Heights, MD'

Glad to know I'm close to being debtfree, plus the people are so helpful and professional.

6 years ago

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Reply from Freedom Debt Relief

Congratulations on your success, Lillie! We're proud of the work we've done for you and we're excited about your debt-free future. Any time you have questions, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2018