1. Freedom Debt Relief
error This company may not service all states.

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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13,491 Reviews

Review Breakdown

5 star
81%
4 star
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3%
2 star
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1 star
2%

Sentiment Criteria

Value for your money
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Joeseph Bourgeois

December 12th, 2016 Zephyrhills, FL

the professionalism of Henry G was superb. He answered our questions perfectly and explained every aspect of the program. we are totally relieved at what the program will do and how much better our future now looks, Thank you.

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Reply from Freedom Debt Relief

Sep 09, 2020

Thank you for taking the time to share your feedback with us, Joeseph! We are happy to hear that you are pleased with our services! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!

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katielyn diekmann

December 10th, 2016 Billings, MT

Just enrolled, it seems easy enough. They set everything up for me so I barley have to do anything but make my monthly payment.

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for taking the time to leave us a review, Katielyn! We are happy to hear that you are pleased with the program! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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Juanita E Miles

December 10th, 2016

I was struggling with a financial hardship and trying to find a solution for my issues. I was surfing the internet for help and of course there were so many choices I felt overwhelmed. So I chose a couple just to get an idea of what they had to offer. I received call backs, but one call really stood out. It was a call from Monica S at Freedom Debt Relief. Her conversation was clear concise encouraging even compassionate to my personal issues. I had many questions, and Monica had many answers. I of course checked the company out and they have a great BBB rating and reviews. I have become a client and feel confident Freedom Debt Relief will help me reach my goals. A special thanks to Monica for baby stepping me through the process.

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for taking the time to share your kind words with us, Juanita! We are happy to hear that Monica made you feel welcome and comfortable with us! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Jeremy Maze

December 8th, 2016 San Jose, CA

Shaun L was very good at explaining the program and making me feel comfortable with my decision . I will definitely recommend Freedom Debt Relief to my friends and family !

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for sharing your feedback with us, Jeremy! We are happy to hear that Shaun was able to assist you and make you feel welcome and comfortable! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Melvin Jordan

December 7th, 2016

I am completely satisfied with the customer service work performed by Freedom Financial.

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Reply from Freedom Debt Relief

Jan 04, 2019

We take pride in curating a top tier client services team that's always ready to help you, Melvin! Please continue to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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Joan Conne

December 7th, 2016 Lexington, KY

Staff are knowledgeable, caring and supportive.

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Reply from Freedom Debt Relief

Jan 04, 2019

Thank you for recognizing our hard-working client services team, Joan! We care for all of our clients and we're here to support you throughout your debt-free journey. Please continue to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

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Rosamaria Contreras

December 7th, 2016

I have had a great experience and would recommend this to anyone with debt problems add a solution.

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Reply from Freedom Debt Relief

Jan 04, 2019

We appreciate your positive review, Rosamaria! We're proud to be on your side and any time you have questions or concerns, please contact our world-class client services team at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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sandy

November 30th, 2016 Las Vegas, NV

we are fairly new with this program, so far everything seems good.

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Reply from Freedom Debt Relief

Jan 04, 2019

We're happy to have you on board, Sandy! We're excited about your financial success and please don't hesitate to contact us when you have questions or concerns. Give client services a call at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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normand thibodeau

November 30th, 2016

so far have done everything they promised

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Reply from Freedom Debt Relief

Jan 04, 2019

Thank you for your positive review, Normand. We're happy to be of assistance and please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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Steven Olson

November 19th, 2016 Reno, NV

Great service glad to be part of freedom debt relief. Thank you very much.

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Reply from Freedom Debt Relief

Jan 04, 2019

We appreciate your positive review, Steven! We, too, are glad that you chose us to be your partner on your journey to debt freedom! Don't forget, when you have questions or concerns, please don't hesitate to contact client services at (8000 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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Carol

November 19th, 2016 Lone Rock, IA

Great company to work with! Got one credit card done within the year!

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Reply from Freedom Debt Relief

Jan 04, 2019

Thank you for your great review, Carol! We're proud of your progress and we're all looking forward to your debt-free future. Additionally, don't forget we have a wonderful client services team that's available to you to answer any questions or concerns you have. They can be reached by calling (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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Ronald Montague

November 18th, 2016

So far so good. Settled a CC 500 reduction! Hitting my sixth month so hoping FDR will start getting more settlements soon! Customer service is great!

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Reply from Freedom Debt Relief

Jan 04, 2019

Congratulations on your success, Ronald! We're proud of the milestone you've reached and please don't hesitate to contact us when you have questions or concerns. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

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Brad

November 13th, 2016

So far so good! They have help me solve my debt problem. And as of November 2016 Lived up to what they agreed on. All my debt would be reduced on avg. of 45% and paid off within 48 months - if not sooner.

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for taking the time to leave us a review, Brad! We are happy to hear that you are pleased with the program! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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Cherryl Ellison

November 12th, 2016 Covington, VA

Very satisfied!!!! The representatives are very courteous, and helpful. They make you feel comfortable and at ease. I've never called when I wasn't able to talk to someone immediately.

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Reply from Freedom Debt Relief

Sep 10, 2020

Hi Cherryl! Thank you for taking the time to share your feedback with us! We are happy to hear that you are pleased with our services! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Bernard WASHINGTON

November 11th, 2016

You guy,s are doing great with helping me lower my debt, I should have came to you sooner, My wife was so impressed, She signed up also for your program, Keep on doing great work.

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Reply from Freedom Debt Relief

Sep 10, 2020

Hello Bernard! Thank you for sharing your positive review with us! We are happy to hear that you are pleased with the program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Dianne Merritt

November 8th, 2016 Richmond, VA

I signed up with Freedom Debt Relief a month ago.I did what they said when the welcome package came.I sent my creditors the page changing my phone number and e-mail to theirs.But instead of my creditors calling,texting or e-mailing FDR.I continued to get calls,texts and e-mails from my creditors.All my creditors have told me they will not work with FDR.When I notified FDR they tell me they do work them.Since signing up with FDR the calls etc. from my creditors have gotten worse.I talked to FDR yesterday 3 times and got the same bs from them,The last person I talked to suggested I change my phone number and e-mail to stop them from contacting me.They told me it could take 4 to 6 months for them to negotiate with my creditors.I asked why it would take them that long,they couldn't tell me.I asked them why if I went to a bankruptcy lawyer or Credit Counseling of Virginia they could stop my creditors from contacting me.Again all I got was they negotiate with my creditors.They are a rip off do not trust them.

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Reply from Freedom Debt Relief

Nov 20, 2018

Hello Dianne, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Brenda

November 3rd, 2016 Brooklyn, NY

Freedom Debt Relief personnel are always available to help with concerns/questions. Enrolled for a few months and have already approved one settlement with a creditor. I feel that I am on my way to really managing my debt.

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Reply from Freedom Debt Relief

Sep 10, 2020

Hello Brenda! Thank you for sharing your feedback with us! Congratulations on your savings! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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yolandia eubanks

November 3rd, 2016

Everyone has been wonderful to work with but it is very overwhelming to know know exactly what you need to do when the creditors are contacting you and and what you should do.

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Reply from Freedom Debt Relief

Sep 10, 2020

Hello Yolandia! Thank you for providing your feedback with us! We are happy to hear that you are pleased with our service, and we are here to assist every step of the way! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

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Lois Longmire

November 2nd, 2016 Baltimore, MD

November, 2016 I have nothing but great service. From my first call in August, 2016 to now. I would recommend calling them if you need help with your debt!

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for taking the time to leave us a review, Lois! We are happy we can be of assistance to you to reach your goal of becoming debt-free! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Roberta Green

November 2nd, 2016 Ogden, UT

From the beginning of this process I've been very nervous, but whenever I've needed a pep talk or a kind, sympathetic ear the customer service department has always been there to easy my anxiety. I appreciate it very much.

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for taking the time to leave us a review, Roberta! We are happy we were able to alleviate your stress! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Ann Ahlborn

October 27th, 2016

I am very pleased with the work that FDR has been doing on my behalf. Thank you.

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Reply from Freedom Debt Relief

Jan 04, 2019

We're happy to hear that you're pleased with your program, Ann! We're looking forward to continuing negotiating great settlements for you and in the meantime, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

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Tammie Hawkes

October 21st, 2016

IT'S BEEN A LITTLE SLOW CONTACTING MY CREDITORS NOW THEY'RE SENDING ME REGISTERED LETTERS

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Reply from Freedom Debt Relief

Sep 12, 2020

Thank you, Tammie, for taking the time to leave us a review. Rest assured our team works hard to reduce your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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Brian Evans

October 20th, 2016

One debt was settled with a balance of $1,100 from an over $2,300 debt. We were quite pleased when the contacted us with a settlement after only depositing monthly savings for only 5 months. Can't wait the the remaining 5 accounts are dealt with and settled.

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Reply from Freedom Debt Relief

Jan 04, 2019

Congratulations on your success thus far, Brian! We're proud of your savings and we're looking forward to your next milestone. Along the way, please don't hesitate to contact client services by calling (800) 655-6303 or log onto when you have questions or concerns. Thank you for being a part of Freedom Debt Relief!

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Alvaro Guzman

October 20th, 2016 Pacoima, CA

Hello; freedom ; tank you for continue helping me.i like how you are doing you work i:m happy for everything your team freedom debit relief .is doing... ;ALVARO GUZMAN

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Reply from Freedom Debt Relief

Sep 10, 2020

Thank you for taking the to share your feedback with us, Alvaro! We are here to assist to the best of our abilities! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

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Charlotte P. Belfiore

October 19th, 2016

My first account has been successfully negotiated and settled; saving me almost 48% of my total owed! I now have one account knocked down and out! I am confident my remaining accounts will be negotiated and successfully settled as well. I am relieved already, after living for years paying monthly and never getting ANYWHERE!! Thank you so very much for relieving lots of anxiety. I look forward to these next wonderful settlements you will get by doing what you do best "NEGOTIATE" !

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Reply from Freedom Debt Relief

Sep 11, 2020

Thank you for sharing your experience with us, Charlotte! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Bruce mancuso

October 18th, 2016 San Jose, CA

This company literally took the stress off me and my heart in which I have a pacemaker and difubulator and I must be stress free. Doctors have asked me if there is anything I changed in my life to make my heart perform better like my diet excersise or whatever because they can't believe the recovery I have done I told them this company relieved the stress and let me live again

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Reply from Freedom Debt Relief

Sep 11, 2020

Thank you for sharing your story with us, Bruce! We are happy to hear that you are pleased with the program and that we were able to help alleviate your stress for your health! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Florence Sprenkle

October 17th, 2016 York Springs, PA

Was pleased with everyone who has helped me thru this process.

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Reply from Freedom Debt Relief

Sep 11, 2020

Thank you for taking the time to leave us a review, Florence! We are happy to hear that you are pleased with our Customer Service! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Randy Ray

October 17th, 2016

So far so good. Have paid off one account and working on the remaining.

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Susie

October 11th, 2016

Do not go with this sham of a so called company!! They do not negotiate for you...only until accounts go into collections!!! These people are not trust worthy, they lie...take money for their benefit...dont cate about the customer!!! Thank god I realized this and closed my account and went with a more reputable company!! At least my credit is still salvaged! !...take my honest advice....do not join this deceptive program...they will eventually leave you worst off!!

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F Carroll Velez

October 6th, 2016 Los Angeles, CA

Once you sign up, they will never answer your questions again. You can call, e-mail for days and no one will respond. Its very frustrating. When you sign up, they tell you "We will be here for you for the entire program". However, this does not seem to be the case. Proceed with caution.

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Reply from Freedom Debt Relief

Nov 20, 2018

Hello F. Carroll, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

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Yousuf Mahmud

September 14th, 2016 The Colony, TX

Unbelievable customer service I receive anywhere in USA . Kirby is the name of that person and I believe most of all are great and there is no doubt about that and now I am just paying and waiting for the result and hopefully like other my will be solved

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Reply from Freedom Debt Relief

Sep 11, 2020

Thank you for taking the time to leave us a review, Yousuf! We are happy to hear that you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Tatjana Milosevic

September 7th, 2016

I am just a new in this program and need more time, so far I am satisfied with your program!!!!

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Reply from Freedom Debt Relief

Sep 11, 2020

Thank you for your positive review, Tatjana! We are happy to hear that you are satisfied with our program! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Francine Spinelli

September 7th, 2016 Oneida, NY

I am relieved that I went to Freedom Debt Relief. It took worry, frustration & tension off our minds heart & lives. I have a ways to go yet but it's worth it.

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Reply from Freedom Debt Relief

Jan 04, 2019

Congratulations on your great savings, Francine! We're proud to be on your side and we're looking forward to your graduation! Along the way, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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John & Neyomi Duncan

September 6th, 2016 Tampa, FL

We entered the program in February and 1 account has been settled and are in the process of another account being settled. Whenever we call they always take the time to answer our questions.

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gary

September 6th, 2016 Statesville, NC

I am satisfied with the settlement that they have made so far

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Reply from Freedom Debt Relief

Sep 11, 2020

Thank you for your review, Gary! We are happy to hear that you are satisfied with the results of our program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Theresa Holbert

September 5th, 2016 Grapevine, TX

I feel its taking to long to process my account, its going on four months 888 dollars taken in payment and it's still not conpleted Very disappointed

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Farah Mumma

August 17th, 2016 Zanesville, OH

Going great! Services have been as stated in the beginning.

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for taking the time to leave us a review, Farah! We are happy to hear that you are pleased with the program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!

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Santa Criscione

August 17th, 2016 New York, NY

So far everything is going nice and smoothly. I thank you for all your help.

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for sharing your feedback, Santa! We are happy we can be of assistance to you in helping you obtain your goal of becoming debt-free! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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Brenda Sears

August 11th, 2016 Chandler, AZ

Always positive and helpful

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for your feedback, Brenda! We strive to provide the best service possible to our clients to ensure they feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

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kathy

August 10th, 2016 Lynn, MA

Not much progress, and my credit rating is blown, I thought this would help, but so far it hasn't made much progress. Only 1 account settled?? Not sure why and the one that was - was not reported as settled as agreed to the Credit Bureau... Hoping the next months things start to happen. I've sent out letters not to call me but deal with Freedom and I still get phone calls.??

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Robert D

August 9th, 2016 Hallstead, PA

I was a client of FDR for some 36 months When i started I had approx 54k of debt in 16 different companies. I was initial told the rate I would pay for their service would be 11 % turned out it was 21%I switch that i was never informed of. For the most part they held up their end of the contract by one by one negotiating fair settlements for my accounts. Some were V good other not so much I feel they did me wrong on one account Bof A which the bank simpy wiped out, however FDR still charged me the 21% for settleing it which they had done nothing to earn. Also toward the end I had one account which they started to settle in the begining they received their commision then. Somehow the account was frozen and they kept leaving it until it was the only account left. Although they had ample funds in my escrow account to settle it, they never did, I suspect because there was no money in it at that point for commisions on that account had already been paid. I feel on those to accounts they were very un ethical. I say be careful in choosing FDR and get commision rates up front in writting.

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John B. Hopkins

August 8th, 2016 Spring Hill, FL

If you need a professional company to work with you to help clear your debts , then you need Freedom Debt Relief on your team. they will do the job . Thank You All for the help I have received. John B. Hopkins

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for taking the time to leave us a review! We are happy that you are pleased with our program! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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James Jacobi

August 3rd, 2016 DETAILS arrow_drop_down
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They are always there for me. They have very good customer service.

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Reply from Freedom Debt Relief

Jun 24, 2020

James, thank you for your feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303.

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albert lohse

August 3rd, 2016 Aledo, TX

Freedom Debt Relief has been so beneficial to me and my wife and has taken the stree level off of us. FDR has a great program and we highly recommend this...

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Reply from Freedom Debt Relief

Jan 04, 2019

We appreciate your great review, Albert! Not only do we provide debt-relief, we provide stress relief! Congratulations on your savings and please don't hesitate to contact when you have questions regarding your account. Simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

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Mike

August 2nd, 2016 Grand Rapids, MI

I would keep away from them if I was you. They told me I was done paying, even stopped making withdraws from me for 3 months. Then, out of the blue start making withdraws again?? What kind of an outfit does that?? All they can say is "sorry" that person isn't here anymore. they have got to be the most apologetic place around. Do yourself a favorite and go with someplace else. I doubt if you will have surprises like this....

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Sarah Farmer

July 29th, 2016 Gloucester, VA

So far I think everything is going finr, but I don't know for sure as I've never been able to get in to see the progress.

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for taking the time to leave us a review, Sarah! We are here to assist every step of the way! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

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Melissa

July 28th, 2016 Boys Ranch, TX

One of the worst choice I have ever made. The steps they tell you to follow to cancel, mean nothing. I cancelled within 24 hours (they give you 72 hours) of signing up, I even called the consultant that I signed up with to make sure and I was told that "it was all cancelled and handled". Then, they still drafted my bank account! I had to call twice to get actually get a refund. I speak to 5 different people and finally the last gentleman that WAS able to help me, tells me that that my agreement was never even cancelled. 8 business days after my money was taken, I received a refund, however it was not the full amount. Ridiculous!

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Rev.Donald Bristow Sr.

July 27th, 2016 Greenwood, IN

Great service and friendly staff

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for the kind words, Rev. Donald Bristow! We are happy you are pleased with our customer service! Our goal is to ensure all of our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

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Kevin Middleton

July 27th, 2016 Lincoln, NE

All persons I have been in contact with have been honest and sincere.

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for taking the time to leave us a review, Kevin! We are happy that you are pleased with our services! We strive to provide the best experience possible to our clients, and if you ever have any questions or concerns, we are here to assist seven days a week! We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

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Mark Riddle

July 27th, 2016 Morganton, NC

This company has been very good to my family and has help keep our payments as low as possible so we can afford it each month and the people that has worked with us are so nice and good to us we would. Refer this company at any time,

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Reply from Freedom Debt Relief

Sep 15, 2020

Thank you for your thoughtful review, Mark! We are happy to hear that you are satisfied with our program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at [email protected] Thank you for choosing Freedom Debt Relief!