Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Raymond Terjeson Scarsdale, NY

Very unhappy with Freedom Debt. They indicated I would be debt free in 4 years when I first began the program. I am not even halfcway there and it's been over 4 years. Terrible service.

11 months ago

Reply from Freedom Debt Relief

Hello Raymond, we are sorry to hear that you feel this way about your program. There are many reasons why our estimate may be prolonged. An account specialist will be reaching out to address your concerns.

May. 17th, 2023

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Verified Customer

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Elaine Counts Conroe, TX

They kept me informed of progress, easy to talk to and handled everything professionally.

11 months ago

Reply from Freedom Debt Relief

Elaine, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

May. 5th, 2023

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irene meeker Bellefonte, PA

I pay a lot a month but not much goes to my debts. There is so much put to fees that there has only been a little bit paid on my accounts.

11 months ago Edited February 20, 2024

Reply from Freedom Debt Relief

Irene, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

May. 5th, 2023

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Maria Laracuente The Bronx, NY

Awesome company I would highly recommend this company to anyone who’s interested.

11 months ago

Reply from Freedom Debt Relief

Maria, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

May. 2nd, 2023

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Ralph Hendrix Norcross, GA

I was never told my debt would increase.

1 month ago

Reply from Freedom Debt Relief

Hi Ralph, we are sorry to hear that you feel like you did not receive all the information you needed. Unfortunately, we are unable to stop you debt from increasing due to interest rates and late fees you agree to with your creditor, prior to enrollment with FDR. The only way the interest and late fees stop accumulating, is when we settle your accounts.

Mar. 18th, 2024

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Judy Enochs Muncie, IN

You really are helping me You know how to talk to the crediters and get the work done. You are great!

5 months ago

Reply from Freedom Debt Relief

Hi Judy, it is awesome to hear that yp are happy with your progress so far! Keep up the great work!

Oct. 27th, 2023

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Jose Agreda LA

Your orientation to people as human beings. Your kind and courteous response to customer questions and concerns.

1 year ago

Reply from Freedom Debt Relief

Jose, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

Apr. 27th, 2023

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ERIKA HEIM Ridge, NY

I liked how they explained the whole process how quickly they are already settling and letting me know my progress

1 year ago

Reply from Freedom Debt Relief

Hi Erika, a great way to stay update is also your dashboard! Thank you for sharing your review!

Apr. 26th, 2023

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Joyce Blocker Lafayette, LA

Customer service is always friendly and I can always count on them to answer any questions I may have.

1 year ago

Reply from Freedom Debt Relief

Hi Joyce, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Apr. 17th, 2023

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Roman Aguilar

I’m so excited that I can start having my debt paid. Freedom is fast to negotiate I have nothing bad to say.

1 year ago

Reply from Freedom Debt Relief

Roman, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Apr. 17th, 2023

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Michael Gilbert

Excellent Customer Service,All Customer Service Treat Clients With Respect, And Answer All Questions

1 year ago Edited October 12, 2023

Reply from Freedom Debt Relief

Hi Michael, our members are our top priority and ensuring that you feel appreciated and respected is the main goal.

Apr. 17th, 2023

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Lynn Bayless Sevierville, TN

I was very apprehensive you might even say ashamed of using a service like this. I was made to feel at ease and encouraged.

1 year ago

Reply from Freedom Debt Relief

Hi Lynn, rest assured we will be here every step of the way and will continue to encourage you in your journey!

Apr. 11th, 2023

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Martha Biddick Uvalde, TX

Freedom Debt Relief made me feel comfortable about a decision and lifted a huge weight off my shoulders.

1 year ago

Reply from Freedom Debt Relief

Martha, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 6th, 2023

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Kristen Shaffer

So easy to work with and trustworthy! Will definitely recommend them to anyone who would need their services!

1 year ago

Reply from Freedom Debt Relief

Hi Kristen, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!

Mar. 28th, 2023

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Terri Plumbtree Houston, TX

I could not be happier with the feeling that Freedom is helping me with my debt. Kyle was very helpful and informed.

1 year ago

Reply from Freedom Debt Relief

Hello Terri, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Mar. 23rd, 2023

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Andrea Bedwell Tallahassee, FL

Can't get anyone to get back with me about canceling service. It was not made clear to me that this program was for personal debt only. I enrolled with business debt, initiated the program, then had liens filed against my business!! Absolutely do not recommend. If anyone from FDR sees this, PLEASE cancel my enrollment!!

1 year ago

Reply from Freedom Debt Relief

Hi Andrea, an account specialist will be reaching out to address your concerns.

Mar. 23rd, 2023

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Kristie Strauss Davisburg, MI

I would give a 4.5 stars. Liked the program but sometimes sending messages there was too long of a delay in responding to my questions.

1 year ago

Reply from Freedom Debt Relief

Hi Kristie, thank you for your feedback regarding our response times. We wish you continued success!

Mar. 20th, 2023

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MargaritaH

I like how I was explained each service and was guided on how the program could relieve me from my debt

1 year ago

Reply from Freedom Debt Relief

Hi Margarita, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Mar. 14th, 2023

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Lazaro Tejada TX

Everyone that I have talked to have answered all of my questions and they were very helpful and polite

1 year ago

Reply from Freedom Debt Relief

Hi Lazaro, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 28th, 2023

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Brittany Paris Phoenix, AZ

Very friendly and helpful people to work with! Helped me settle debts pretty quickly and painlessly! Thank you FDR!!

1 year ago

Reply from Freedom Debt Relief

Hi Brittany, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Feb. 24th, 2023

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Johnson Richard Greensboro, NC

What I like about freedom is the client dashboard, this way you can see everything that is happening

1 year ago

Reply from Freedom Debt Relief

Hi Richard, it is great to hear that our resources are helpful for you! Please let us know how we can continue to support you!

Feb. 23rd, 2023

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Eugene Sheets Austin, TX

Scary at first but what they advertise is what really happens. And its happening faster than I thought.

1 year ago

Reply from Freedom Debt Relief

Hi Eugene, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

Feb. 23rd, 2023

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Melody Cummins Pullman, MI

It is hard to adjust not paying my credit direct...but it has given me peace of mind to see them settle one account all ready...

1 year ago

Reply from Freedom Debt Relief

Hi Melody, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Feb. 15th, 2023

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CYNTHIA STEVENS

Very professional and knowledgeable. I love that they are caring people and they make sure you are following the plan.

1 year ago

Reply from Freedom Debt Relief

Hi Cynthia! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

Feb. 2nd, 2023

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Denise Collins Fort Lauderdale, FL

Great communication skills. I was relieved that my financial situation was on its way for a new start.

1 year ago

Reply from Freedom Debt Relief

Hi Denise, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Feb. 2nd, 2023

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Edi Mexico, MO

They have great customer service, friendly and knowledgeable. I always know what is going on with my account.

1 year ago

Reply from Freedom Debt Relief

Hi Edi, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Jan. 27th, 2023

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jonathan logan Memphis, TN

I love it. The service was help and understanding for those that need help during hardship. I appreciate you all.

1 year ago

Reply from Freedom Debt Relief

Jonathan, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 27th, 2023

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E. Lynn Lejeune Opelousas, LA

The team at Freedom Debt Relief have been forthcoming with information and procedures dealing with the creditors.

1 year ago

Reply from Freedom Debt Relief

Hello, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jan. 24th, 2023

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Elizabeth Guerra Las Vegas, NV

It works! Really hard at first. But worth the time and effort. Graduated sooner than expected. Thank you so much.

1 year ago

Reply from Freedom Debt Relief

Hi Elizabeth, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

Jan. 24th, 2023

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Shannon Heinold Victoria, TX

I loved how easy the process was. All I needed to do was make sure the money to withdraw was in the bank.

1 year ago

Reply from Freedom Debt Relief

Hi Shannon, thank you so much for sharing your review! We agree - simple is key! Thank you for trusting us and congratulations on your success!

Jan. 24th, 2023

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Colin Bailey

I think FDR is doing a great job so far I'm excited to see the end result hopefully I'm still on schedule

1 year ago

Reply from Freedom Debt Relief

Hi Colin! We are pleased to hear that you are happy with your program results so far and hope to continue to meet your needs! Keep up the great work and please don't hesitate to give us a call if you ever have any questions 800-655-6303.

Jan. 20th, 2023

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Vanessa Crouch Claremore, OK

So far I am loving how they deal with everything! I just have to approve settlements and that is pretty much it!

1 year ago

Reply from Freedom Debt Relief

Hi Vanessa, thank you for sharing your experience with us! Keep up the great work and we wish you continued success!

Jan. 20th, 2023

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Charles McCallum Hernando, MS

This company did not get on top of my debts quick enough and one of the creditors completely went against any rules and emptied my checking account,now how am I going to make my bi-weekly payments?

1 year ago

Reply from Freedom Debt Relief

Hi Charles, we are very sorry to hear this and would like to reach out to you to learn more. An account specialist will be reaching out shortly.

Jan. 20th, 2023

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Francis Gonzalez Kissimmee, FL

I’m so glad to try this because I’m relaxing now to paying all debt because you doing more easily now for me

1 year ago Edited March 24, 2023

Reply from Freedom Debt Relief

Francis, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 11th, 2023

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Clancy Allain Manitowoc, WI

They take complete control over the plan, and communicate with you along the way, keeping you well informed

1 year ago

Reply from Freedom Debt Relief

Hi Clancy, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

Jan. 10th, 2023

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Eric McGuire Scottsboro, AL

They do nothing you can't do yourself. Stay away. They charge a 25% fee. I wasn't happy with the program and opted out. The kept all my money and I had paid in to the program by saying it was fees. They took a total of $1009 for themselves and only paid the creditors around $240 . Just bad business praying on people with bad credit.

1 year ago

Reply from Freedom Debt Relief

Hi Eric, we are sorry to hear that you were not satisfied with our service. Yes, you can settle your debts on your own. Consumers seek our assistance for multiple different reasons including not having the time to work out settlements directly with creditors, feeling overwhelmed by the debt or collection tactics used by creditors or just not knowing where to start. Freedom Debt Relief has developed relationships with creditors over the 15+ years we have been in business and we are happy to alleviate stress for our clients by working with creditors on their behalf. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all.

Jan. 11th, 2023

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Jamall Hughes King of Prussia, PA

I was shocked that one of my accts was settled the same day I spoke with a representative I think you guys so much!!!

1 year ago

Reply from Freedom Debt Relief

Jamal, it is great to hear that you are satisfied with your progress! We look forward to continuing to get the best savings and settlements for you!

Dec. 30th, 2022

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Raquel Rodriguez

A little to look long. I feel as I have been waiting too long to finish a payment. But other wise, all good.

1 year ago

Reply from Freedom Debt Relief

Hi Raquel, thank you for allowing us the honor of partnering with you on your journey to financial freedom. For questions on how to accelerate your graduation, please contact customer service!

Dec. 30th, 2022

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Jennifer Ludwig Davenport, FL

1 year ago

Reply from Freedom Debt Relief

Jennifer, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

Dec. 9th, 2022

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Maddy Orlando, FL

They are very encouraging and helping with not only the financial stress but also the emotional stress.

1 year ago

Reply from Freedom Debt Relief

Maddy, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

Dec. 9th, 2022

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Heath Bosse Orlando, FL

Freedom Debt Relief has done s wonderful job getting rid of my debt and helping me to financial freedom

1 year ago

Reply from Freedom Debt Relief

Heath, we are happy to hear that we have been able to meet your expectations! We look forward to your continued success and will continue to be here as a source of support, whenever you need it!

Dec. 6th, 2022

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Beatriz Tijerina Joshua, TX

I was looking for a loan. I got debt resolution . Looking forward to be out of debt . Need to pay the bills sooner

1 year ago

Reply from Freedom Debt Relief

Hi Beatriz, we are happy to hear that we have been able to provide you with a better solution to resolve your debt!

Nov. 29th, 2022

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Patricia Mullen Spring Hill, FL

Very knowledgeable and very nice. Walked me through everything Felt like l made a good friend. Excellent service

1 year ago

Reply from Freedom Debt Relief

Patricia, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

Nov. 29th, 2022

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Jason Hummel Scottsdale, AZ

Freedom Debt Relief really does a great job handling and dealing with your accounts. Very easy process.

1 year ago

Reply from Freedom Debt Relief

Hi Jason, thank you for taking the time to share your experience! Member satisfaction is our number one persuit!

Dec. 6th, 2022

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nancy dias Orlando, FL

Moving along faster than I thought. Feeling confident that my end results will happen sooner than I thought. Very encouraging.

1 year ago

Reply from Freedom Debt Relief

Hi Nancy, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.

Nov. 29th, 2022

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Lisa Marie Bosgra Phoenix, AZ

Very friendly and professional and makes things easy to understand for me and reaching my goal to be in no debt!

1 year ago

Reply from Freedom Debt Relief

Hi Lisa, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our clients are receiving all of the information necessary to be successful in their program!

Dec. 6th, 2022

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Debbie Graham Richmond, TX

They are really on my side! I never thought I could have someone so completely in ny corner, but here they are.

1 year ago

Reply from Freedom Debt Relief

Hi Debbie, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

Nov. 29th, 2022

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Jesus Moral South Gate, CA

Less problems for me now I don’t have to do payments but every paycheck know it’s monthly one full thing thank you

1 year ago

Reply from Freedom Debt Relief

Hi Jesus, we're so happy to hear how much we have helped alleviate the stress you were experiencing. We look forward to your continued success in our program!

Nov. 29th, 2022

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paula schafer Mosinee, WI

I just sat back and let them negotiate payments for me simply paid my monthly fee and they did the rest

1 year ago

Reply from Freedom Debt Relief

Hi Paula, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

Nov. 29th, 2022

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Susan Kadri Pompano Beach, FL

The staff was friendly very informative and helped to understand the process of what I’ll be going through.

1 year ago

Reply from Freedom Debt Relief

Hi Susan, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

Nov. 29th, 2022