1. Freedom Debt Relief
error This company may not service all states.

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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13,147 Reviews

Review Breakdown

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2%

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Jamie W

August 7th, 2015 Dallas, TX

At the beginning of the program, I had a great experience with Freedom. Towards the end I saved enough money to pay off the remaining balances. So I called in April 2015 and asked for a payoff, I submitted the funds to pay off all the debt. After a few weeks I called back and they said that they were paying off the debts and had a few scheduled in May. So, I called back in June and they did not have enough money in the account to pay off all the accounts. The agent asked if I could send in a little extra to make sure it was covered and anything extra would come back to me. I was a little upset but I sent a additional draft. Now while all of this was happening, they had stopped automatic draft until they started again in Aug. I was really upset because I was told they were not going to take any more money. I called them again, this time real upset, they said that they needed more money and they took it from the draft. I told them they had gave me 2 payoffs amounts and I was wanting a full refund on what they drafted from my account. Well, they said that a Manager would call me but they never did. So, today I checked the website and it said all accounts have been paid. I called them and asked to close the account. They said it would take a few days to get it processed. Well, we will see if this is over! I will be reporting their doing to the Better Business Bureau after I get refunded. In all I feel like was was punished for paying off early and they wanted to make up some of that money. I would not recommend anyone from using them because of the problems I've had since April.

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Sherry Couch

August 5th, 2015

Glad to be getting bills paid off. Thanks

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Stacie m

August 5th, 2015 Imperial, NE

I have had nothing but good experiences and encouraging conversations with customer support. I would definitely recommend this company to help get debt taken care of.

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Ravi Kumar Alluri

August 5th, 2015 Euclid, OH

great and they need to negotiate with my creditors fast

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juan Figueroa

August 4th, 2015 San Jose, CA

make sure that you read the agreement! The do not mention it to you during the conversation but there is a 23% charge to you base on you debt balance. Even if you do a consolation loan the 23% is added. Even though I negotiated 3 of my account.

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Cesar Ramirez

July 31st, 2015 Houston, TX

We have been enrolled for 9 months now and so far we are dissapointed. Everytime we call in we get a different person that seems to not be familiar with our account. We have faxed and emailed paperwork numerous times and even though we have confarmation that they received it, they can never find it. We have paid over 4,000 dollars so far and they settled one account for a little over 2,000 dollars and somehow we only have 481 dollars left on our account. Would not recommend this company unless they do something to turn things around for us, if they do I will repost review. I feel most of the reviews here are fake and mine is the only one written by a real customer.

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Kristen

July 31st, 2015 North Tonawanda, NY

I feel so relieved! Things are going well!!!! I couldn't be happier!

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Danielle

July 30th, 2015 Muskegon, MI

I am just beginning the program and am extremely satisfied with how friendly everyone is. I have not felt like anyone is sitting back in judgement. The application process was super fast and I have already had 2 settlements handled and approved. THANK YOU FDR !

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Lea Ann Schreib

July 29th, 2015 Port Jervis, NY

Just started working with Freedom Debt Relief. The support system is great and promised me in 4 months I would see results.

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Marthann Neely

July 29th, 2015 Los Angeles, CA

The experience has been delightful. The staff is very professional, friendly and knowledgeable.

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Phil Cantrell Jr

July 29th, 2015 Rock Hill, SC

Excellent job...getting results as said they would

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Berny

July 28th, 2015 Compton, CA

This company helping us a lot,it's easy to work with and also the have a good communication ,I'm so glad what I did through this company.

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karen

July 23rd, 2015 Las Animas, CO

You have been awesome and very helpful so far.Everybody has been nice that I talk to and takes the time to explain everything. Thanks for all the hard work. Karen

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Donald cartwright

July 23rd, 2015 Bloomington, IN

It feels like I can see the light at the end of the tunnel.thank you

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Mike

July 22nd, 2015 Albany, NY

They helped me settle a debt by over 40% less then I owed to the company. I would recommend them to anyone having issues with money and credit card debt

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David

July 22nd, 2015 Longview, TX

Energetic and motivated consultants that genuinely work to understand and resolve problems. Not a hint of judging me, just sincere efforts to get it resolved.

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Carolina Gonzales

July 22nd, 2015 Dallas, TX

All the people I have talked to are ever so helpful and friendly. Everything is explained, all my questions answered and it does not matter who answers in the support team everyone is able to assist me. I have only been in the program for three months and I just had my first settlement which has brought some much needed stress relief. I was a step away from considering bankruptcy when I came across Freedom Debt Relief and I thank God I did.

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Kathy Frederick

July 20th, 2015 Toledo, OH

When I signed up was told things would be resolved within a few months. 7 months in the program and only 2 accounts have been resolved. When you call you can only talk to the operator who tells you "they are working on it" and you can't talk to anyone else because "they are busy". I am sorry I ever signed up for the program.

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Richard Wilkerson

July 18th, 2015 Jackson, TN

I have only been with Freedom a few months and they are already making good on their promise. They have settled several of my accounts for half of what was owed. I am 100% confident that Freedom will do what they promised and I will be debt free much sooner than I ever could have on my own. I owe them for a great relief from all the stress I was having. Thanks Freedom Deft Relief!

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Robert & Ana Hamlin

July 17th, 2015 Inverness, FL

So far, so good...We've had wonderful experiences when we have to inquire about anything related to our debts/creditors...We've been kept up to date with all settlements from creditors...We respond ASAP to ensure all settlements are paid in a timely manner, according to the creditors agreed upon date...

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Audrey Sanderson

July 17th, 2015 Cincinnati, OH

I appreciate what your company does in helping me to reduce my debt. It is easy to get in "over one's head", and difficult to get out of high interest debt. Thank you for being there to assist. One down- four to go but at this rate I can see light at the end of the tunnel. Thank you.

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Jennifer

July 16th, 2015 Camden, NC

They provided a solution that was easy to understand and to implement. The customer service has been excellent since I began working with them, too. Would definitely recommend!

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Joseph DiMatteo

July 15th, 2015 Philadelphia, PA

I've only been enrolled in this program for a few months and they have already made progress in reducing my debt. I would highly recommend this for anyone needing help with their debt.

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J.Russell Patterson

July 15th, 2015 Chandler, AZ

I was very apprehensive before I put my trust and financial hardship in Freedom Debt Relief..The agent who interviewed me was so thorough and patient. She explained everything to me and my wife several times before we were satisfied F.D.R. is a honest debt resolver.We had two debts totaling $32,000.The $20,000 debt was satisfied for $9,800 in less time than anticipated. F.D.R. is now aggressively negotiating a settlement on the $12,000 debt. We highly recommend F.D.R. to anyone who is serious about getting out of debt.

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Drew J

July 13th, 2015 TX

I had over $40K in debt that was resolved for just under $20K. They made the process easy, I received no nasty letters or calls from creditors. The process was simple and within a few months everything was taken care of.

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Thomas A Serocki

July 10th, 2015 Medway, MA

Everyone that I have spoke with and interacted with at FDR has been very helpful and Professional. Thank You. It is a good feeling to know that I am on the way to becoming DEBT FREE.

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Odessa Holtzclaw

July 10th, 2015 Memphis, TN

Everything is going exactly as I was told by the reps I am so thrill that I will finaly be debt free at the end of my contract this company is awesome plus I am talking about Freedom Debt Relief.

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Cheryl

July 9th, 2015 Bellefonte, PA

Awesome, they have really helped me. I have been in financial debt since November 2014. One of my debts had been resolved. Everyone there is amazing, kind and patience.

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Chris Divinity

July 8th, 2015 Gretna, LA

Great Experience

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Mandy Cabler

July 8th, 2015 Waco, TX

Great so far!

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Ingrid Kloet

July 8th, 2015

I am feeling very confident and the communication was/is very pleasant.

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Aileen Wierschke

July 2nd, 2015 Palm Coast, FL

I just got notification that my last credit card debt was negotiated today. It is been a tough battle but there is light at the end of the tunnel just a few more months. This has been of great assistance to me and they have been wonderful to work with.

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Claire Floria

July 1st, 2015 Los Angeles, CA

Thank you for the support and the confidence!

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Flora Newberry

July 1st, 2015 Littleton, CO

I am happy with what Freedom is doing for me.

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Dee

June 30th, 2015 Denver, CO

I have been with the program going on three years. I am very disappointed in how long all of this is taking. I can guarantee you that if I had known what I know today I would not have gone with this company. At first they were great and that's how they want you to see them. But just wait! Furthermore they are terrible communicators, and some of their CS reps are down right rude. They lied to me and failed to follow up with a situation after I made several attempts to ask them to follow up. I was told that they were in contact with the lawyer who was threatening me, but come to find out they never even made contact until I was threatened with garnishment...then all of sudden they were on top of it and pretended to be my hero! Yes I did get a couple of debts cut down...but not what I expected. It also has taken way over the amount of time they had originally told me it would take. Overall, I would not recommend this company.

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Eugene K Hosier

June 29th, 2015 North Ridgeville, OH

Anyone we have spoken with in this entire organization has been nothing but the most helpful, quick to get back to us if needed and very knowledgeable. We are happy that we made the right choice to help us get back on our feet. Thank you for all you do.

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LISA PARRY

June 28th, 2015 Salt Lake City, UT

I have been really pleased with Freedom Debt Relief. They have helped me to find a solution to my debt problem. Their customer service reps are always friendly, helpful and kind. Its been a relief having them help me at the difficult time in my life and I'm glad I made the decision to work with them. Its been a great experience all around.

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David

June 26th, 2015 Youngstown, OH

I'm a little disappointed that the process is taking this long. I thought by now that the credit companies would have stopped calling.

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arthur Moon

June 24th, 2015 Jacksonville, FL

Freedom Debt Relief has been amazing! They make the whole process painless and easy.

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Jessica

June 24th, 2015 Pittsburgh, PA

Very helpful glad I signed up for it!

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Summer

June 22nd, 2015 Little Rock, AR

Been in the program since Jan, 1 of 7 accounts resolved. I wish I knew more about what else was going on with the other accounts.The site always says in negotations. Really? ok tell me more. customer service is a little hit and miss. but always pleasant. Its not good speaking to somone who has to read through your file to answer a question, and when you call back later for more information your given a completly different answer from a completly different person. It gets a little confusing. Im still keeping my fingers crossed all this goes smoothly, and this company does as it adverstises.

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Marie Goater

June 21st, 2015 Rochester, NY

Haven't had any issues or problems just wish resolving was a little faster process. Other wise everything has been fine.

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jim

June 20th, 2015 North Port, FL

i could not recommend a good word about how we have been treated with respect to the agreement we made with freedom financial. 5 months ago we were in financial trouble but we're keeping bills paid up to date without a late payment or anything . 5 months later our creditors have not been paid a penny, they have not even been contacted to negotiate, something we were told had already been established. Without sending any payment of any kind to our creditors our credit reports show late payments longer than 120 days ,creating delinquent accounts. Credit scores went from low 700 to mid to low 500. We could not get a prepaid credit card with credit like this that this company created. We take full responsibility for the financial situation and went for help to end up with our credit completely destroyed. I have ask that freedom financial do what is needed to write letters and give these creditors the contract agreement and hope since we have cancelled the agreement we can do our own negotiations with these creditors. So far all we contacted are willing to work with us in unbelievable ways. Getting a company like freedom financial to help you is a chance you will end up like us , ruined. Try working with your creditor on your own , you will get a better deal and know what is happening. We did not become aware our creditors had not been paid or contacted 4 months after we signed the agreement. Don't believe the percentage comparison, l posted a 0 rating and it did not change there percentage advertising.

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holly eubanks

June 19th, 2015

it is nice to know i will be debt free soon.

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Larry Landry

June 19th, 2015 Pierre Part, LA

Experience for the most part is very, very good. First debt took a little longer than I expected to settle, but hopefully the remaining debts will be paid off at a steady pace.

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Donald A. Barker

June 18th, 2015 Fort Worth, TX

I do not have previous experience for a yardstick but am quite pleased with the interaction with the staff and the advice they have given me. I am pleased with having 1/7 of my listed debts tended to so quickly as well and with a bit more progress I feel that I can upgrade my opinion with no problem.

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rina

June 18th, 2015 Los Angeles, CA

Very professional at answering all my questions.

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Steve

June 17th, 2015 Little Elm, TX

I've been in the program for four months and couldn't be more satisfied. Just recently got my first settlement, but beyond that support and customer service reps are ready to answer any questions I might have. Looking forward to continued satisfaction. Thankyou!

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brad

June 16th, 2015 San Pedro, CA

Everything has been great and i would give them 10 but i feel like the communication when resolving individual debts could be a little better. while i do get updates to my account regularly, as negotiations are ongoing i would like a little more communication about the process. Overall a pleasure to work with freedom debt relief.

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Janice Smith

June 16th, 2015 Denton, TX

The team has been very helpful in working with the creditors and keeping me up-to-date. They are very friendly, patient, and understanding. I feel terrible about my situation and my debt and you have not been judgemental