Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 39 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

Visit Site

The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 39 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

Why Can I Trust Bestcompany.com arrow_drop_down

Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

Star Rating

4.7
starstarstarstarstar_half

12,203 Reviews

Review Breakdown

5 star
81%
4 star
12%
3 star
3%
2 star
1%
1 star
2%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel

Verified Customer

starstarstarstarstar

Amanda Lyles

December 7th, 2017 Houston, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They seemed to have the best reviews online when I was researching it. Since I got it I haven't had any issues. Whenever I call they are available to answer my questions. I've been updated on things via email and they always respond to my emails as well. I feel great about it.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Amanda, we really appreciate your positive feedback! We work hard to provide world class customer service to each client, along with multiple resources to manage and check on the status of your account within the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Floyd Hudson

December 7th, 2017 Copperas Cove, TX DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed their help at the time and so far their customer support has been good. I've gotten updated by emails and they started solving my credit problems almost immediately. I feel good about it.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Floyd, for your fantastic review and 5-star rating! We strive to keep our clients updated on their accounts and make this a smooth process for them. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstar_borderstar_borderstar_borderstar_border

Donna Shanahan

December 6th, 2017 Bigfork, MT

Actually I was signed up quickly. Upon receiving paperwork I discovered my cc accounts would not receive any explanation or payment until I had paid Debt Relief a large amount. I am now sorry for not taking more time. It was a swift sales job + finished. Not happy.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Nov 20, 2018

Hello Donna, We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

history
starstarstarstarstar

JJ Geraci

December 6th, 2017 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The staff has been extremely professional and knowledgeable about my finances.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, JJ, for your bright review you bring to our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Dave Estep

December 6th, 2017 Naples, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Each and every person, message, and action has been professional in all phases of this process.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

Dave, we are pleased to receive such inspiring feedback! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you with becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

Daniel Morris Silverstein

December 6th, 2017 Twinsburg, OH

Great company. They are really helping me Dan Silverstein

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, Daniel, for your fabulous review! We appreciate your comments. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

starstarstarstarstar

David Otey

December 6th, 2017 Duncan, OK DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

My wife was unexpectedly out of work. Our bills were continuing to climb. Freedom Debt Relief immediately provided relief for us. I am very pleased with FDR. I highly recommend them.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, David, for your encouraging review. We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Upper Marlboro, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I just found them online while looking for companies like them and they were the first ones to show up. I just went with them after that. I've found them to be very reliable and they have done what they promised they would do. They have helped me get out of debt. I can check on my computer, either on my account or through emails, on how they are doing. It was a good decision on my part.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

We're thrilled you have chosen us as your debt settlement company! Our clients are our top priority and we work hard to make sure we have our clients reach their goal of becoming debt free! It also makes us happy to hear that you are logging into your client dashboard, keep up the hard dedication. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Algenia Williams Adams

December 6th, 2017 Upper Marlboro, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Someone told me about the program and I just felt that it fitted my needs. Everybody on the phone knows what they are talking about and they appear to have my best interest in mind all the time. They are always courteous and on top of everything. They are also very persistent and let you know what is going on with the program. I get updated about the negotiations by email or sometimes through phone calls. They walked me through the entire process and if I ever had any questions they were always available to answer them. I feel good about it, it's worth it even though there's a fee. I'm less stressed now.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Hello Algenia, We greatly appreciate your feedback. We are ecstatic to have you enrolled in Freedom Debt Relief and we will always provide you with exemplary service. We will continue to answer any questions or concerns you have and we are happy to take that weight off your back. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Maureen Ramsey Womack

December 6th, 2017 Elkton, MD DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I wanted someone that I could trust and after my daughter checked them out we were pleased with what they offered. I was apprehensive at first because we were in a lot of debt. I was trying to pay it all off and get it straight. Once I signed up I felt relieved because it was as if I was in control of what was going on. They are really responsive and answer right away. The main person we talk to is consistently very responsive and he's a good source of information. He always directs me to the right place to find out what I need. They deal with any problems that come up. I get a monthly statement with updates on things and I also get little emails with different ways they could help me with my debt. I'm totally satisfied, they have been very responsive and explain what's going on. They're helping me with my goals.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you for your great review, Maureen! We're happy to hear that we've been able to earn your trust and we're excited to be working with you and helping you reach your financial goals. Also, don't forget we have a top tier client services team that's ready to help when you have questions regarding your account. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar_border

Frances Holley

December 6th, 2017 Baltimore, MD' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I've called them and asked them a whole bunch of questions and they were able to answer them to me. They pretty much responded quickly. Usually they'd also send me emails and texts to update me on my account and I could also check online to see that. I think the only thing I don't like about the program is the reserved fee, they charge me for the settlements that they do.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Hello Frances, Thank you for providing us with your honest feedback! We work hard to provide our clients with an outstanding experience. Even with our settlement fees, you're still saving significant than comparing to pay your creditor 100% of the debt owed along with other fees they charge. Our negotiators do an amazing job to obtain the best settlements and the reduction gets you out of debt faster. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Courtney Michelle Brent

December 6th, 2017 Culpeper, VA' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed the service and they knew what they were doing. The service and updates have been excellent. They help you and know exactly what to do. I'd recommend it to anyone that has financial issues.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Courtney, for recommending Freedom Debt Relief! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Jamie Sabia

December 6th, 2017 Heathsville, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It was suggested by someone. Freedom Debt always responds to me and usually update me with phone calls and emails.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Jamie, we're so glad to hear that you were recommended to us! We're excited for you to start this journey and be part of our Freedom family. We also encourage you to visit your client dashboard at to monitor your accounts. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Lorton, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They are very personable. They listen to you and try to help you however they can, no matter who you're talking to. They're good listeners and they always ask you to make sure they took care of everything you need. That's great since nowadays other companies don't offer as much customer support and attention. To check on their progress they have a client dashboard that I can look at whenever I want. I can check if I have anything pending, if something needs to be cleared off, paid off, or whatever. They also send you emails and text messages to tell you what's going on and ask for permission to go ahead with some things. Things are paid out pretty quickly and that's one less thing we have to worry about. It has been a great process.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you very much for sharing your review. We are thrilled to have you enrolled in Freedom Debt Relief and we will continue to provide you with world class customer service through your graduation. We are also proud you are using the Client Dashboard because this is a very effective tool while becoming debt free. Keep up the great work, financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Gregory Goebel

December 6th, 2017 Midlothian, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

They were always helpful and knowledgeable. From the beginning I got all the information that I needed as well as what they needed from me to get the process going. I got all the documents we needed, filled out my creditor's information and everything. They've been good at keeping me up to date and I can also look at their website to check on things myself. I haven't had to call or deal with any creditor myself, they take care of that. Besides, they are always aware of how long things will take, how much they can do, and how they can accomplish the things they promise. I think there was only one occasion in which they couldn't help me. There's also the issue with the IRS where they have very high taxes that they levy on me for the delayed debt. Still, it has been a very positive experience.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

Thank you for the many compliments, Greg. Congratulations on successfully completing our program! It's wonderful to hear that from the beginning, you felt well-informed about our program and was confident in making your decision to move forward with us. It's also great to hear that you utilized the resources provided to you; such as your client dashboard. Did you know that we offer a referral bonus? Feel free to contact client services at (800)655-6303 or via email at for more information. We hope you are enjoying your financial independence! Thank you for choosing Freedom Debt Relief as a guide to getting you here.

Verified Customer

starstarstarstarstar

Jeffrey Horchnerv

December 6th, 2017 Luray, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Everything has been very good. I got switched around and passed to different people at first and that made me a little uneasy. Mostly because that meant that all of them had access to my information. Still, they were pretty prompt and helpful in almost every case. They are very thorough with everything and I feel very positive working with them. Right now my only concern is with my taxes and how my payments will be processed. I need to make sure I get the proper paperwork from them to process it correctly. Recently we made a switch so that we can pay the debt off faster and moved to a loan company to do so. I'm also not really pleased with the 22% rate that the loan company is charging me but that's something that I need to do. Everyone has been trustworthy though.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

Thank you for your honest feedback, Jeffrey, and congratulations on completing our program! We're glad to hear that for the most part, you had a good experience with us. However, we are always seeking ways to better service our clients. Even though you've since graduated, we still would like to make sure there are no lingering concerns on your end. Feel free to contact us in client services with any questions that remain regarding our program. We hope you're enjoying your financial independence! Thank you for choosing Freedom Debt Relief.

Verified Customer

starstarstarstarstar

Mary Ann Karnuth

December 6th, 2017 Chesapeake, VA' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I think I first saw an Ad about them and decided to look a bit into it. I didn't really choose it because of a particular reason, but I'm glad I went with them. I mean, otherwise my only options would've been filing for bankruptcy or paying my debt down myself. They have been very supportive and always answer my questions. Whenever there was an agreement or settlement, they would text me and let me know what was going on. They are still working on my account, but I feel good about my choice.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Dear Mary Ann, We really appreciate you sharing your FDR story with everyone. We know this will help others to see that we have helped hundreds of thousands of people get their lives back. We're so grateful you are giving us the opportunity to help you and congratulations on taking a step forward to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Judith Gray

December 6th, 2017 Chesapeake, VA' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was in debt at the time. They sent me emails and called me about the progress on my account. My phone calls were always returned whenever I called them. Customer service is good.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Judith, for your terrific feedback! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. We look forward to continuing to provide you with outstanding services! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Herbert B. Walker

December 6th, 2017 Newport News, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was in debt right over my head with my credit card. I couldn't get it down and someone told me about Freedom Debt Relief so I went ahead and tried it. They have been working really fast, to the point that they have done things in less time than the estimates that they gave us in the beginning. It has been magnificent for me. They've done everything they said they would do. Usually they text me or call me to let me know of the progress that they have made. I've been aware of everything in every step of the way. I feel really good with my decision.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Herbert, we applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for giving us the opportunity to help you resolve your debt! We're pleased to hear the success you've had thus far with our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Newport News, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They just got an excellent customer service. Whenever I called them with any concerns or questions, I got an immediate response from them. I get updates from them either through the phone or looking at the portal. It was probably the best decision I made.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

We're over the moon by your incredible review! We always work hard to achieve in customer satisfaction and knowing we are meeting this is rewarding for us! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Latonia Stephens

December 6th, 2017 Emporia, VA' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I'm in a lot of debt, so I needed some help. Every time I've called them they have had a solution for me and helped me to the best of their abilities. They've kept me up to date with emails and text messages. So far it has been excellent and much faster than what I expected. I think I made the right choice.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Dear Latonia, We're so glad to have you part of our Freedom family! Our goal is for you to see that there is light at the end of the tunnel and you can become debt free as long as you're following the simple steps of our program. Thank you for sharing your experience thus far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Big Stone Gap, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I'm tired of being in debt and I wanted to get out of it, so I went with them. They have a good program, I actually didn't expect it to be as fast as they are. I'm shocked at how well and how hard they work for you. They work with you and keep you well informed. I get calls that update me on things, plus they have a client dashboard that I can check to keep track of things. They will also explain things to you and I can ask them any questions I may have. They've helped me so much already, I'm very glad I went with them.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

We appreciate the many compliments! It's rewarding to hear we were able to exceed your expectations of our program! It's also great to know how well-informed you feel about your account. Great job becoming familiar with the client dashboard. If you ever have any questions regarding what you see when logged in, feel free to utilize the chat option for further assistance. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Emporia, VA' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was looking at the T.V. and saw someone talking about how they were sincere and helped people, so I decided to go with them. They have settled quite a bit of my debt right now and that has been the most important thing. So far they have settled four of my debts and are working on 2 more. They keep me updated as to what's going on and what they're doing. I can also go into the dashboard and look at what has been going on. I think I made a great decision.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

Thank you for taking out the time to share your positive experiences. We're glad that you decided to move forward and join our program. The greater reward is knowing that we've successfully assisted you in reducing the debt you owe. This is our main goal and we're ecstatic to hear how you've benefited from enrolling with us. Great job utilizing the client dashboard to stay up to date regarding the details of your account. If you have any questions, feel free to contact client services at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

James Johnson

December 6th, 2017 West End, NC' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I had a lot of debt and a limited income so I needed help. They help get results and resolve any issues I have. I feel fine about signing up, they're very good.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

James, we know that our clients have come to us during extreme hardship, so to know how much we have helped alleviate the stress is great to hear. We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Gary Wright

December 6th, 2017 Lynchburg, VA DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I got into trouble financially and when I saw them on the internet I thought I'd call them and see what they had to say. I'm still with them and as a matter of fact I've paid almost all of my debt off. They kept me up to date through the internet and so far they have done everything they say they are going to do.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Gary, we're so pleased that you see we're proving our work by our actions and immediate attention we give to your accounts. We look forward to your continued success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Dannie Holland

December 6th, 2017 Lillington, NC DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed to get a service like this. I got updates about everything through my email and in my client portal. They helped me eliminate my debt.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Dannie, for providing us with outstanding feedback! We will continue to keep you updated on your account and send you those important communications. We look forward to continuing to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Jack Chrismon

December 6th, 2017 Benson, NC DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I saw it advertised on TV and on Facebook, so I decided to give them a call. I was pleased with the information they gave me and decided to go with them. I've never had any difficulty in contacting them whenever I needed any kind of assistance or information. I don't have to wait for too long to get a response. Periodically they would call me or send me emails to let me know how I'm doing. I can also go online and check on their website to check the status of things. Next month I'll be debt free after being with them for years. They have been quite efficient in resolving my debt issues. They are the best.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

Congratulations on completing our program, Jack! We're thrilled to hear how pleased you were with our service. We're also glad to hear that all of your questions were answered to your satisfaction and that you found ease in navigating your client dashboard. Did you know that we offer a referral bonus; even to clients who have graduated from our program? Feel free to contact client services (800)655-6303 or via email at for more information. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Gertrude P Elder

December 6th, 2017 Charlotte, NC' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was in debt and had just had a stroke. I really had no way out of it and when I learned of Freedom Debt I decided to give them a call. They talked to me and took my case over. They and their lawyers have done their best to take care of business and have done a great job so far. They get back to me about things in almost no time, either through phone or email. So far they've done what they say they're going to do. I feel fine about it, I'm glad that I went with them. I'm not stressed anymore, I just put it all on their hands and they take care of it. I'm now on my way to being debt free.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

Thank you for sharing many of the positive experiences you've had with us! We're so glad to hear that our program provided you with peace of mind regarding your finances. It's an even greater reward to hear how supported you've been throughout this entire process. Please continue to contact us in client services anytime you have questions about your account. Keep in mind you can also log onto your client dashboard at to view the details of your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Belinda Gayle

December 6th, 2017 Gaston, NC DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I saw a commercial on TV about it, so I gave it a try. Anytime I ask them a question or contact them they give me all the feedback that I need. I can check on the progress they've made through my personal dashboard. It was a very good decision and they give me hope when it comes to getting out of debt.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Belinda, we appreciate your positive feedback and look forward to continuing the great experience throughout your debt settlement program! You will be debt free sooner than you know it. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Kevin Sims

December 6th, 2017 Jacksonville, FL DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

I went with them to get out of debt. The minute something comes in they tell me and let me know when things get settled. They also let me know when they set up a payment agreement. The only drawback is the apps, so I just don't use it sometimes. Still, they have been reliable so far and make sure I don't miss a payment or anything. I feel confident that I'm getting good help in managing my debt and getting out of it.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, Kevin, for your uplifting review of our company. We will continue to cheer you on throughout your debt relief program! You're doing amazing on getting a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Jasmine Smith

December 6th, 2017 Fayetteville, NC DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It was the best option we had besides getting along with our debt ourselves. Every person I've talked to has been more than happy to help me and explain pretty elaborate things in ways we can understand. They have always answered my questions and done everything in a timely manner. I don't really have to do anything. It can be a long process, but it all depends on how much more you can pay every month. They keep me updated by text message or mail though. I feel pretty good about it, they work with you and your finances, no matter what your budget looks like.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 19, 2019

Thank you for the many compliments, Jasmine. Congratulations on completing our program! We appreciate you sharing that the process does not happen overnight; but it does work. It's an even greater reward to hear that all of your questions were answered to your satisfaction and you were always aware of the status of your account. We hope that you are enjoying your financial freedom. Thank you for choosing Freedom Debt Relief as a guide to getting you here!

Verified Customer

starstarstarstarstar

Kathryn L Anderson

December 6th, 2017 Pensacola, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was behind on all my bills and just couldn't catch up because my husband has cancer. So far we've gotten excellent service from them. They are excellent.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Hello Kathryn, We're sorry to hear about the tragic change in your life and prayers for your husband to heal soon. You have an amazing team who will be with you every step of the way. Keep up the positivity and moving forward to your financial free life. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Jerry Caldwell

December 6th, 2017 Vernon, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar

I needed to consolidate my debt. They have been very nice and cooperative all the time. They explain things very well. For updates I have a website I can go to and I'm able to follow the progress on it. I would also get calls from them. In general they are very good and easy to deal with. I feel good about it.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Jerry, for your spectacular feedback! We wish you the best of luck throughout your debt relief program. We cannot wait to see you celebrate on the day you become debt free! Keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Kathy Brewer

December 6th, 2017 Eustis, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

It didn't matter who I talked to, everyone was very professional, friendly, and answered all my questions. Every time, before they hung up, they'd ask me if I needed anything else. We mostly talked through the phone to them and I'd call them about once a month to know what was going on and they would tell me. I'm very glad I did it.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Kathy, for your phenomenal review of Freedom Debt Relief! We strive to always provide world class customer service and we're happy you couldn't be any happier. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

James Kohl

December 6th, 2017 Gainesville, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I did some research and thought that they would be my best avenue to do things through. They have stayed in constant contact with me and always let me know what's going on through phone calls and emails. Plus, I have access to their portal to check my status anytime I want. I feel good about my decision to get it, eventually it will get me back to where I want to be.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

James, we're happy to hear you share that we keep our clients updated through the important communications we send to our clients. Your feedback will make it more comfortable for others to reach out to us for help. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Mary Magnusson

December 6th, 2017 Orlando, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They explained what it was going to be like and were very supportive through it all. They are always trying to get the best deal and are always concerned about you. So far they've done exactly what they told me they would do, they never ask me to buy anything they just take care of my debt needs. I always get emails from them where they give me notice of current things. If they need approval for anything they will contact me right away. They are very polite and have been taking care of my creditors without the need to file for bankruptcy. They're just excellent, I'm really excited since I'm close to being done. Freedom Debt is like a medicine for your credit and debt, I'm hoping I'll be able to get rid of the credit cards soon. I think everyone should trust them.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 19, 2019

We appreciate the positive feedback, Mary. Congratulations on completing our program! Thank you for placing your trust in our process and believing in us to resolve your outstanding debts. We hope you are now enjoying a life filled with financial independence. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 or via email at for more information. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Franklin Sotolongo Suarez

December 6th, 2017 Hialeah, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They offered me the best package and close to what I was looking for in terms of dealing with my debt. I was hesitant in the beginning since I wasn't too sure about the company and I had never heard about it. They explained everything to me and once the program got started I felt more confident and secure. Customer service is excellent, the case managers will let me know of everything on my case and follow up with me. They update me every step of the way and give me information all the time. I get emails and newsletters updating me on my case and I can also check that on my dashboard. I highly recommend it to anyone who's trying to get out of debt quicker.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Hello Franklin, We appreciate your feedback. We are glad to enroll you in our program and we are pleased to answer any questions or concerns you have thoroughly. We have your best interest in mind and we will continue to be there for you through your graduation. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar_border

Francys Diaz

December 6th, 2017 Hollywood, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

I had credit cards that I owed so I needed their help. They are always helpful and friendly. I constantly get emails, calls, or texts telling me how things are going. I'll actually be able to finish the program and get out of it a lot sooner than what I thought. I feel absolutely great about going with them.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Dear Francys, We're so happy to hear that your debt relief program is turning out the way you wanted it to! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company. We look forward to watching you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Hollywood, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar

I needed help since I wanted to just cancel all the debt I had. They are very professional and they're able to answer any questions you might have. They're very reassuring. They email me to update me on things but I can also check on the client dashboard. They are very trustworthy.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

We really appreciate your encouraging feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar_border

Joe Fernandez

December 6th, 2017 Miami, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

They have always been able to answer all my questions in a timely manner. They will send me emails and also keep me up to date on their client dashboard. They have been great and they work closely with the other companies in order to lower the amount that I have to pay. They also work closely with the client.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Joe, for your terrific review! We will continue to do a great job at assisting you and providing you world class customer service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar_border

Anthony Wright

December 6th, 2017 Pompano Beach, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I heard good things about the company before I went with them. They give you personal attention and everyone there seems to be very attentive. They email me continually to let me know how things are going and so far it seems to be working.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Anthony, we take pride in what we do and that is to help people to become debt free! You made the right choice by choosing us to be your debt settlement company. We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Carla Lamarr

December 6th, 2017 Pompano Beach, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I needed it since I had too much medical debt piled up. They've always been helpful whenever I've called them. I'm also kept up to date through emails. It was the decision I needed to make at the time.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Carla, we can't thank you enough for your positive comments and 5-star rating you have provided for our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Maharani Rajkumar

December 6th, 2017 Miami, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was having a hard time paying my bills and I just couldn't afford going into bankruptcy. I was struggling so I turned to Freedom Debt. The customer support is always good. Anytime I call they're always encouraging and motivating. If I get worried looking at the portal or start second guessing myself about a decision, they are always there to tell me I made the best choice. They give me feedback every step of the way and tell me what they're doing, usually by text or email and I think they called us once. It has been really helpful. I felt really bad going on debt relief but everything was just a headache and it was hard every time I had to make a payment since I couldn't really afford it. They were helpful.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 19, 2019

Thank you for the positive feedback, Maharani. Please do not feel bad about enrolling into a debt relief program. Many consumers are not aware of the options available to them when resolving debt. Be proud of yourself for recognizing financial assistance was needed and taking the first step toward becoming debt free. As you continue on the journey, know that we are here to support you every step of the way. Client services is available 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Maria Valdes

December 6th, 2017 Miami, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I had too much debt and something happened that wouldn't let me commit to the monthly payment that I needed to do. Their customer service has been excellent and they are always trying to help me. I get messages from them about the progress they've made and I can also go into my dashboard to know what's going on with my account. I think it was the best decision.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Maria, for your encouraging feedback! We're lucky to have clients like you who can express to others how happy they are with our services. We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful in your account. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 Wellington, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I got it so I could pay off my debts. They have been very attentive and always communicated very well with me. It was very easy to do, I feel like I made the right decision.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 16, 2019

Thank you for your impressive feedback! We are excited to have you reach your goal of becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Faye Zullick

December 6th, 2017 Fort Lauderdale, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I went with them because I needed to get myself out of debt. From the beginning they made sure that I understood all the parameters of their program and how it worked. Anytime I had a questions I just talked to customer service and they always answered my questions in a very professional, kind, and understanding way. I could check the progress of things on the computer but I'd also get emails, text messages, and calls about that. They just took care of me. I'm very confident and comfortable knowing that they are working hard to help me out of this situation.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 19, 2019

Thank you for the many compliments, Faye. Congratulations on the progress you've made with us! You are well on your way to becoming debt free. It's rewarding to hear how pleased you are with our level of customer service and our communication efforts. Great job utilizing your client dashboard to stay on top of the status of your account. Allow us to continue supporting you on this journey by contacting us in client services as other questions come up. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Anonymous

December 6th, 2017 St. Petersburg, FL' DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was overwhelmed at the time and I noticed them on the internet. They have always been there if I needed anything or wanted an answer. Usually they call me on the phone, email me, or text me when there are updates. They've lived up to my expectations. I feel like I made the right decision.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 18, 2019

Thank you for such inspiring feedback! Our clients are our top priority and ensuring that you're having a wonderful experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstar_borderstar_borderstar_border

Michael Bowen

December 6th, 2017 St. Petersburg, FL' DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstarstar_borderstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstar_borderstar_borderstar_border

I needed to get out of debt so I went with their service. They have kept up with me through emails but I feel like I was misinformed. Their fees are ridiculously high, but I didn't have much of a choice.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Nov 20, 2018

Hello Michael, Thank you for sharing your feedback. We are very glad you chose us to resolve your debt and we will continue to inform you with any new information regarding your accounts. We do our best to explain our program during the enrollment call, the Welcome Call, and your Debt Resolution Agreement. We do understand your concerns regarding our fees but compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principle, fees, interest and all. We want to extend an apology for any misunderstanding or confusion regarding this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar

Forrest Anderson

December 6th, 2017 Sebring, FL DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Whenever I talk to them, they give me hope that my debts will be settled. They're always courteous and helpful when answering my questions. Usually they keep me updated on things with emails and sometimes with texts. They've kept their word so far and hasn't hidden anything from us. They're just a bunch of nice folks. Thanks to them I feel very relaxed and confident.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 19, 2019

We're glad to hear this, Forrest. It's rewarding to hear that all of your questions have been answered to your satisfaction. One of our top goals is to keep our clients informed and up to date regarding their individual accounts. Thank you for sharing how well we've been able to communicate with you regarding your enrolled balances. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Verified Customer

starstarstarstarstar_border

D.G.

December 6th, 2017 Clearwater, FL DETAILS arrow_drop_down
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

I read about it somewhere and thought they would be able to help me and get back on track. They have been very accommodating, nice, and helpful and they are good at what they do. I usually get updates from them by email or phone calls, but I'd like to hear from them and have more feedback. On the whole they are ok, though I just found out that later on in the program I would have to pay taxes on one of the things they negotiated, so it's a bit difficult.

Freedom Debt Relief Logo

Reply from Freedom Debt Relief

Jan 17, 2019

We appreciate your honest review. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Also, we will always notify you when we need to bring something to your attention, however, if you have questions or concerns regarding your account, we have a client services team that's available seven days a week. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us!