1. Freedom Debt Relief
error This company may not service all states.

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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13,491 Reviews

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Anonymous

May 1st, 2018 Freeport, NY DETAILS arrow_drop_down
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I had a lot of credit card debt and was looking for a relief company that would help me alleviate that. I found Freedom Debt Relief and since they had a good rating with the Better Business Bureau I decided to take a chance. Turns out, it works really well. Since I signed up with them 2 years ago, they have settled 6 or 7 of the 9 credit cards that I came in with. Their customer service representatives are very informative and encouraging. They always remind you of the progress you've made and keep you going until you're done. They have always addressed my concerns and they're very efficient too. I would get updates via email or they call me personally if there were any settlements. Overall it's a great company. This is probably one of the best financial decisions I've made. I feel like they were instrumental in helping me manage my credit and get it paid.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Barbara J Williams

May 1st, 2018 Philadelphia, PA DETAILS arrow_drop_down
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At the time I had just retired and had a lot of things that I needed to pay off that I just couldn't do on my own. Since they were recommended by credit Karma and they seemed to work pretty well, I went for it. Every time I've had to contact them, they have been there right on the spot. They would resolve anything that needed to be resolved quickly. I was always notified of what was going on at every minute, usually through phone calls or email. They really worked with me to get me the lowest possible amount for me to payback without causing me any stress.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Stephen Brown

May 1st, 2018 New Albany, IN DETAILS arrow_drop_down
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We saw it advertised on Facebook and decided to go with them. We're very happy with it. Everybody has been super helpful and nice. If anything happens they email us or we can check online. We've already paid a big chunk of money that we owed.

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Reply from Freedom Debt Relief

May 03, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Shirley Dykes

May 1st, 2018 Azle, TX DETAILS arrow_drop_down
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I had seen it advertised and since I liked what they told me when I called I signed up. I've had very pleasant conversations with them. When I call them they are always willing to help me. I get all the information that I need: fax numbers, phone numbers, etc., I always get it. I really appreciate that because with most other companies you don't get all that information. They're just very cooperative. No matter who I talked to, they would take control of the situation and get things done. They keep me updated on what they're doing either through calls or texts. I can also look on board that they have online for that. That has all the information about my account. Sometimes I have to approve something for them to pay things off and they're always helpful with that.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Ronald Rener

May 1st, 2018 Round Rock, TX DETAILS arrow_drop_down
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I went to them because I was in debt. I pay them monthly and they take care of the rest. They have been very professional and have negotiated my debt in a reasonable way. Whenever they have a debt settlement, they will call me to let me know. In the last year or so they have reduced my credit card debt substantially. They're still working towards finishing that off.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ron Ohlsen

May 1st, 2018 Catskill, NY DETAILS arrow_drop_down
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I ran across them almost by accident. I was searching for the kind of company that helps you get out of credit card debt and they responded to me. They have settled just about every debt that I had so far and have kept in touch with me through the process with phone calls, texts, and emails. I feel good about it all.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Roger Haylette

May 1st, 2018 Utica, NY DETAILS arrow_drop_down
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I went to them to get out of debt and so far they've done an excellent job. They call me with any progress they make and, when they need permission to settle something, they call me. Plus, they provide me with all the information that I need online. They're just tremendous, I'm very pleased with it.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Richard Hawkins

May 1st, 2018 Caldwell, ID DETAILS arrow_drop_down
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We have been troubled with credit card debt. It didn't seem to ever get paid off because we were stuck just making the minimum payments. We contacted them to see if they could help relieve some of that stress and so far they have been able to do it. They have reduced the balance for 5 of our accounts by about 40%. There was one account that we got back where the settlement was not as much of a discount as my others had been. I rejected it and asked them to see if they could do a little better on that. They're still working on that account in particular so we'll see how that goes. I've been very satisfied with every other settlement they've reached though. Customer service is very good; they answer my questions really well. They're real pleasant over the phone, even when you're dealing with a stressful situation. There have been times where the person that I'm talking to is not really addressing my specific question but rather just generalizing things. I get a little frustrated whenever that happens but for the most part they are very helpful and friendly people. They send us emails or text messages whenever we get a new settlement or if they need approval for something. I'm very pleased about signing up with them. They've gotten us into a position that I would've never been able to reach on my own. We still got a way to go but so far everything has been mostly good. It has relieved a lot of stress.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Teresa Mccoy

May 1st, 2018 Woodbridge, VA DETAILS arrow_drop_down
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They were highly recommended by a friend of mine. I don't feel like I ever had a problem with them, I get emails with updates every once in a while. The only thing is that they promised to lower my rates but there are some credit cards that they were not able to settle for me.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your honest feedback. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

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Jeanette Powell

May 1st, 2018 Brooklyn, MD DETAILS arrow_drop_down
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I had too many credit cards and too much debt, so I went to them for help. If I wanted to know what was going on I could always check on my dashboard and they would also call me occasionally to let me know. They have been able to get my credit back to normal once again.

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Reply from Freedom Debt Relief

May 03, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Elaine Myers

May 1st, 2018 Waucoma, IA DETAILS arrow_drop_down
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I saw them on Facebook and decided to look into it and sign up. They are working with me right now and always answer all my questions when I call them. There are a few things that I wasn't told though, like the fact that the forgivable amounts are taxable. We didn't find that out until we did our taxes this year.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Penelope Wilkinson

May 1st, 2018 Denton, TX DETAILS arrow_drop_down
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I looked through different companies on the internet and, since they were well supported by their customers, I decided to go with it. My thought on the whole situation was that if I somehow couldn't pay the bills, if I got sick or something happened, someone would continue to take care of my bills. That way I wouldn't just stop paying, and Freedom Debt has done exactly that for me. They are always there for me and do their job to their fullest. With their help I can always figure out how to handle any situation. For updates they have the dashboard but they also send me emails whenever I need to approve a settlement.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Doris Edwards

May 1st, 2018 Locust Fork, AL DETAILS arrow_drop_down
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I saw the advertisement and talked to someone from Freedom. They explained how they would take care of things and since I liked that and the fact that they had been around for a long time, I decided to go for it. It was the right choice in the end. They do an excellent job and have taken care of things quickly. For updates they email me or I can check the dashboard, but I prefer calling them since I like talking with them. Overall they're just good and knowledgeable. I've just about paid it all off.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Vanessa Gallegos

May 1st, 2018 Hutchins, TX DETAILS arrow_drop_down
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They always let me know what's going on, usually through phone calls and emails. If I have any questions, they are quick to respond. They have just been very informative through every step of the process. They are also very quick to get my debts settled.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

May 1st, 2018 Richmond, VA DETAILS arrow_drop_down
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I went with them because I needed help with my finances and my bills. When I called, they explained everything they were going to do for me. They're very professional and very competent. They kept me updated about everything they did, including every settlement. They're just exceptional and really take care of you. I'm very satisfied with the outcome.

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Reply from Freedom Debt Relief

May 03, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David Wing

May 1st, 2018 Groves, TX DETAILS arrow_drop_down
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The reason I chose them was because they were the best company with the best reviews. They really take care of their customers. Every time that I call they always take care of my problems. For updates they email me before they call me.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Linda Griffin

May 1st, 2018 Montgomery, AL DETAILS arrow_drop_down
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I went with them because it was the most convenient and affordable way for me to get out of my situation. I got in contact with them and in a little bit of time I found out I qualified for a program with them so I signed up. I've been with them for a year and a month and so far it has been excellent. Their customer support is really friendly, professional and accurate. They handle everything and I don't have to worry or stress about the situation. They will respond any questions and resolve anything that might need to be resolved. I've gotten excellent results. They actually work to get you great deals so you don't have to worry about anything. Whenever something happens they email me and then follow up with me to make sure I know what's going on. The program has helped me a lot better than filing for bankruptcy would have. It has helped me get out of debt faster. They are doing an excellent job.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Susan Carney

May 1st, 2018 Surprise, AZ DETAILS arrow_drop_down
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I went with them because that way I wouldn't have too many charges to my account. They are always very friendly and helpful, I'm always up to date on the process. It's probably the best thing I've ever done.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Cordia Sorensen

May 1st, 2018 Princeton, NC DETAILS arrow_drop_down
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I am very pleased with the way they handled One Main Financial. However I am still hearing from them and all the others.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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David A. Rapelyea

May 1st, 2018 Fredericksburg, VA DETAILS arrow_drop_down
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We are very satisfied with the services we are receiving. The harassing phone calls have stopped. A great piece of mind.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Patricia Owens

May 1st, 2018 Milton, FL DETAILS arrow_drop_down
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3 years into this program and have been sued by 2 different creditors in the last 2 months and threatened to be sued by another. FDR was supposed to help. What am I supposed to do now? I have no more money to give and the attorney's they give you to use when being sued act like robots. They don't listen and talk in terms you can't understand. When I ask FDR why I am being sued they just tell you that it can happen and refer you to their team of lawyers who do not help. They tell me that the creditors can take money out of my bank account and garnish my social security wages. Or they tell me I can file bankruptcy. That is what I was trying to prevent to begin with and after thousands of dollars it looks like I will have to do it anyway.

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Reply from Freedom Debt Relief

May 01, 2018

We're sorry to hear about the concerns you're having with the program and we would like to work with you to resolve these concerns, as quickly as possible. A Customer Experience Advocate will contact you shortly.

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Michael

May 1st, 2018 Monroe, MI DETAILS arrow_drop_down
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Freedom Debt Relief has been very helpful with me on getting my credit back to where it needs to be and they have been every step of the way.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Otto M. Kolar

April 30th, 2018 Austin, TX

I am very happy with the proposed settlement for the first of seven credit card companies for which you are doing negotiations. It has only taken 3 months for this settlement. I hope future negotiations go as well as this one. Thank you!

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for your excellent review, Otto! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

April 30th, 2018 DETAILS arrow_drop_down
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I believe FDR needs to be more assertive with difficult creditors. Although there are legal representatives to assist, it causes more debt to pay over the monthly amount that the client can afford to pay.

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Reply from Freedom Debt Relief

May 01, 2018

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

April 30th, 2018 DETAILS arrow_drop_down
Value for your money
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Outstanding customer service from the time I joined until present.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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choc

April 30th, 2018 DETAILS arrow_drop_down
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they have me over 1/2 way out of debt in nearly 1 year

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Stacey

April 30th, 2018 DETAILS arrow_drop_down
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They know what they're doing, the customer service reps are awesome to speak with, they just seem to get it done!

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Monique

April 30th, 2018 DETAILS arrow_drop_down
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I've called several times regarding the same question within a time span of 2 years They keep telling me someone will call me back & no one ever does.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Tom

April 30th, 2018 DETAILS arrow_drop_down
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Have been understanding of my personal situation and encouraging.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Kathleen S

April 30th, 2018 DETAILS arrow_drop_down
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Great help with all my questions and help with the entire process

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Reply from Freedom Debt Relief

May 01, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Sandra Dillard

April 30th, 2018 DETAILS arrow_drop_down
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They've been fair and easy to deal with, and treated me well when I had to call them for anything

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

April 30th, 2018 DETAILS arrow_drop_down
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They were very helpful, provided what I needed and was always there to help

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Shawn Piccolo

April 30th, 2018 DETAILS arrow_drop_down
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They have a great staff and answer any questions you might have.

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Reply from Freedom Debt Relief

Aug 07, 2020

Shawn, thank you for taking the time to share with us. We strive to make each interaction easy and understandable. Our years of experience allows us to address your questions and provide quality customer service. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Verified Customer

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Satisfied customer

April 30th, 2018 DETAILS arrow_drop_down
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Execellent customer service and guidance.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Herman Lamb

April 30th, 2018 DETAILS arrow_drop_down
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They work with me. they do not press me to pay more as they understand my financial situation !!

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Reply from Freedom Debt Relief

Aug 07, 2020

We appreciate you sharing with us today, Herman. We listen to our client's situation and what's shared can be used to find a solution. We maintain trust and are there each step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Douglas alexander

April 30th, 2018 DETAILS arrow_drop_down
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Freedom Debt Relief is very compassionate hardworking and caring about believing you up your debt reading that believe is very compassionate hardworking on relieving you from you

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

April 30th, 2018 DETAILS arrow_drop_down
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I think the settlement agreements are really slow and I called to check on something and the lady was rude and told me directly that things happened like they did and it was my fault. Even if it was my fault, she it wasn't her place to say that to me. disappointed that one persons customer service made me think negative about a company

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Customer service

April 30th, 2018 DETAILS arrow_drop_down
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Helpful when you call for questions and problems with the credit card companies.

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Mikey T.

April 30th, 2018 DETAILS arrow_drop_down
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Clear communication anytime I have a question or concern.

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

April 30th, 2018 DETAILS arrow_drop_down
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They have & are continuing to work to clear my debts off in a timely manner. So thankful for their help.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Bobbie Warren

April 30th, 2018 DETAILS arrow_drop_down
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Superb service. Their negotiating skills, their excellent customer service.

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Reply from Freedom Debt Relief

May 01, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Sandy gillies

April 30th, 2018 DETAILS arrow_drop_down
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Very professional and detailed. Very helpful and understanding

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Amanda Adams

April 30th, 2018 DETAILS arrow_drop_down
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Very helpful and informative as well as friendly

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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MANY

April 30th, 2018 DETAILS arrow_drop_down
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CUSTOMER SERVICE IS GOOD, VERY HELPFUL, WORKED VERY HARD TO GET ME IN A GOOD PROGRAM

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Reply from Freedom Debt Relief

May 01, 2018

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Linda

April 30th, 2018 DETAILS arrow_drop_down
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Great company.... Very good company to help people with their money problems.

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Janice

April 30th, 2018 DETAILS arrow_drop_down
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They have kept their word in relieving me of my debt in a timely manner.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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TAN

April 30th, 2018 DETAILS arrow_drop_down
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Freedom has helped me tremendously to reduce my debt. It is not a finished deal but we are on our way!

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Reply from Freedom Debt Relief

May 01, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Alisha

April 30th, 2018 DETAILS arrow_drop_down
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Have had no issues with company and have quickly received settlements with creditors.

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Reply from Freedom Debt Relief

May 01, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Any

April 30th, 2018 DETAILS arrow_drop_down
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excellent Customer Service Freedom Debt Relief

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Patsy

April 30th, 2018 DETAILS arrow_drop_down
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Because they answer any questions I have and work for me to help settle my debts in a quick fashion.

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Reply from Freedom Debt Relief

Apr 30, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!