Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in a debt management plan or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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User Reviews

Star Rating

4.7
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10,342 Reviews

Review Breakdown

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1 star
2%

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nelson bermudez
March 30th, 2016 Daly City, CA

all the staff of freedom debt relief are very courteous, helpful to clients and very knowledgeable in their work. I will for sure recommend FDR to my friends.

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paula hollinger
March 30th, 2016 Elkhart, IN

Helthepful, took some of my stress off my shoulders! Staff were kind and helpful! The phone calls from certain collcollections is what I did not like!

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KATHRYN GUTIERREZ
March 23rd, 2016 Houston, TX

I am so pleased with freedom debt. They call me every now and then and congratulate me on doing so well. When one of the vendors make an offer and I don't answer right away (because I dont check email everyday) they text me and then I jump on it. Overall a great experience to my bad situation. Best decision I ever made.

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Richard D
March 23rd, 2016 Aliso Viejo, CA

Freedom Debt Relief is an amazing Company. They all work as a Team. They are kind, and recognize real hardship. I highly recommend this highly professional Team.

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Aven
March 23rd, 2016 Grand Junction, CO

I'm almost done with my debt relief program and this was the best thing I could of done. I was over $30,000 in debt and I didn't want to file bankruptcy because these where my bills and I needed to pay for them, but not the high interest. FDR has been easy to work with for the past 3 years and I still have another year to go. They answer all my question each an very time, fax me the forms or email the forms that I need to sign. I never have received a phone call from a creditor. Thank you FDR for a peace and quite.

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Monna Ewing
March 15th, 2016 Oklahoma City, OK

I have been treated with the utmost respect by Freedom Debt Relief. They are always so efficient and concerned with helping me. They came into my life when I had lost hope and they have given me hope that I can become debt free. I am so thankful for their helpm

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Ashley Johnson
March 15th, 2016 Bell, CA

This is an amazing program for anyone suffering from anxiety due to their credit card bills. It does take some patience because they are negotiating with companies, but when you see the settlements start happening, you start feeling the sense of relief. They have great staff and customer service reps ready to answer any questions you have, and settle any fears as well. Overall, an amazing program!

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Jennifer H
March 9th, 2016 Maple Grove, MN

A smooth, easy process with so much help along the way! The people I have dealt with are friendly, professional and nonjudgmental! Thank you for that!

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Sandy
March 9th, 2016 Waverly, IA

Excellent customer service skills! I always get all of my questions answered immediately when I call Freedom! I am extremely satisfied with Freedom!

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Melanie
March 8th, 2016 Clinton Township, MI

The representative, Ross that helped us enroll was very helpful. He made the process easy and answered any questions we had. The only downside is that we weren't expecting it to take as long as it has to see settlement offers come in. We were anxious to see things start to happen. We enrolled in June and we got our first offer in January and the second in February. Hopefully, we will continue to see 1 or more a month until get to the last one. 2 down, 5 to go. Thanks FDR for reducing or debt.

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Cynthia
March 3rd, 2016 Westland, MI

I'm having a great experience dealing with Freedom Debt Relief. Every time I call and talk to a representative, they have been respectful and very knowledgeable about my cases. I am very happy I choose to work with Freedom Debt Relief.

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Bob Molino
February 29th, 2016 Arlington, VA

Freedom is a good company. Gets expected results and service. Accredited, however, does not honor its claim to keep in touch and help with any problems you may have with Freedom. A useless appendage.

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Riley Bourdon
February 29th, 2016 Detroit Lakes, MN

They have been great to work with. I lost my job and they allowed me to pay what I could to keep the process going until I found a new job. They have settled one of me accounts already after 8months.

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Antonio
February 25th, 2016 Downey, CA

Freedom debt relief has been the best thing we had ever done now we don't have all that added stress thank you so much and we will refer our friends and family how great you all are and very patient and kind not to mention understanding and you also explain everything step by step your all awesome once again thank you all at freedom

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Novellla Ann Bryant
February 23rd, 2016 Fort Thomas, KY

I've been very pleased with the progress FDR is making on reducing my debt. Looking forward to being debt free!

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don likes
February 18th, 2016 Denver, CO

My wife and I have been satisfied with the help that we received from debt relief. The only thing we wished, there was some way to stop the harassing phone calls that we are receiving since we decided on going with debt relief.

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Roberto
February 8th, 2016 Kingman, AZ

Every thing that was agreed upon has progressed per our agreement. Things have gone so much better for my wife and myself since you took over our debt problems. Keep up the good work. Thank you so very much.

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Valerie Yarborough
February 3rd, 2016 Pensacola, FL

I'm fairly new to the program. However, so far my experience with the program has been an extremely positive one. Everyone has been professional and friendly. And they have already settled one of my account's. I highly recommend this company.

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Aretha L. Pierre
January 29th, 2016 New York, NY

I must admit I was a bit skeptical and frightened, but things are moving along quite well. The company keeps up with you on a monthly basis, and when I call, I get a very welcomed voice over the phone. I have not completed the program yet, but things are moving along amazingly well and effortlessly. Thank you for the experience!

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Steven R. Green
January 21st, 2016 Fontana, CA

I am without question extremely pleased with the results you obtained with one of my creditors in such a short timeframe. Totally remarkable! Your word & on stage showmanship is unparalled. 1 down. 2 to go. Much Love to you guys at FDR.

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Jason Godwin
January 21st, 2016

We have not been able to check out progress online tidied to the fact that your website is constantly down! It is SUCH an inconvenience! But we are satisfied with the company just NOT your website!

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Geraldine Romero
December 16th, 2015 Angel Fire, NM

My experience has been very good so far my only complaint though is that Colonial Finance is still calling me at work and I have asked you all to contact them but so far that has not happened. Other then that everyone is amazing and very helpful.

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Helen Y Cushnie
December 16th, 2015 Yonkers, NY

I'm pleased for the first of 7 of my settements. Looking forward to the next one.

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Carolyn Morgan
December 11th, 2015 Midlothian, VA

these service has been everything i need. they are doing a great job helping me to solve my debt issues.

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Diane
December 10th, 2015 Chino, CA

Freedom Deb Relief has given my husband and I a much happier outlook on life! After a job layoff and medical issues we were really struggling each month to pay our bills. We now can breathe and enjoy life! Thank you FDR for helping us!

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Gregory Greene
December 7th, 2015 Baltimore, MD

So far I've been very pleased with the progress that I have made in reduction my debt. The associates at Freedom have been very understanding and helpful in walking me through this process. This was a very difficult decision for me to have to go this route due to the fact that I am on affixed income. I highly recommend this service to anyone facing financial difficulty.

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dave
December 3rd, 2015 Natick, MA

Didn't take as long as first thought. all people involved in the process made the process very easy.

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MARY ANN ARCHER
December 2nd, 2015 Minneapolis, MN

I have had an excellent experience with FDR with the exception of some faxed docs that seemed to vanish into thin air. The personnel have been unfailingly courteous and patient and have provided answers to my questions.

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Judith Hawk
November 12th, 2015 Little Rock, AR

Ultra professional and personable. Every representative upheld the same courtesy and friendliness from day one. Of course one cannot go through something like this without worry and uneasiness but Freedom Debt Relief took away the majority of it and replaced it with a peace of mind that said all will be okay. I am so glad I made the decision to go with Freedom Debt Relief.

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Karen Godwin
November 12th, 2015 Sarasota, FL

Not as fast as I hoped to settle with the creditors, have had 1 file in court, several sent to collection agency's that repeatedly call me. Hopefully will get them all settled soon.

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James
November 11th, 2015 Walled Lake, MI

Freedom Financial has been both professional and accessible. In terms of the former, they have been careful to explain the entire process and are more than diligent about keeping the client up to date. In that connection, they have a variety of "bells and whistles," i.e., things like a "dashboard" for example, that allows the client to keep abreast of his progress. Here, however, is the one problem that I have run into. Their "dashboard" is not accessible through an AOL account. Being functionally illiterate when it comes to computers and unwilling to get a second e-mail account, this has meant that I have not been able to access all of Freedom's resources via computer. Fortunately, however, Freedom Financial's accessibility offsets this problem. There has never been a time when I have called with a question that they have not been there with an answer at the ready. Indeed, Freedom's staff is friendly and understanding and has been extremely tolerant of my computer illiteracy to boot. It is hard to ask for much more. Suffice to say, needing the services of Freedom Financial has not been one of the proudest moments of my life. That said, the staff at Freedom Financial has made the experience as painless as it could reasonably asked and have maintained the highest standards of courtesy and competence. Freedom Financial deserves much praise and I give them my highest recommendation.

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John Nofplotes
November 10th, 2015 Norfolk, VA

Quick, knowledgeable responses to my requests and questions. When and if you are having financial difficulties, Freedom Debt Relief can be the best method to stabilize your personal economic situation.

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Dennis
November 9th, 2015 Canton, TX

Brenda and I have been very thankful for the help and advice we are receiving from FDR. From the first representatives that we were in contact with until the present representative. This situation that we have gotten ourselves into is something I am not proud of but the people at FDR have helped to alliveate some of that guilt. The experience we have had with FDR has not only been very professional but also very friendly and personal. Thank you to the people at FDR for that.

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howell
November 4th, 2015 Bronx, NY

Customer service is excellent and very knowledgeable every step of the way. So pleased with my decision to go with Freedom debt relief...

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Brent Ebmeyer
November 4th, 2015 Apple Valley, CA

FDR has been most beneficial in getting us out of debt quickly.

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Maureen Anne Lakeberg
October 30th, 2015 Tucson, AZ

I am still in the beginning stages of this process to bring down our debt. So far we have on creditor who has agreed to terms set up by your company on our behalf. The hardest part of this process is the phone calls, emails and postal mail.. I have found a lot of encouragement from James and feel secure in that he is always here if we have questions and concerns.

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MONINA MATA
October 29th, 2015 Fresno, CA

Freedom debt relief gives me a new hope of being free to budget my money and pay bills on time and makes me realize that budgeting money is very important. It avoids me in going into bankruptcy and frees me from the anxiety of where will the next money will come from to pay the bills. The staff are very helpful and reassuring that everything will be taken care of, from communicating to the creditors and having a legal protection in case of any legal ;lawsuits. Also, it gives me new dreams of being debt free in the near future, free of financial worries and happy to breath fresh air and able to meet the daily needs with the hope of being able to cope with whatever challenges will be in the future.

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Jon
October 28th, 2015 Farmingdale, NY

Very simple. Freedom debt has been a revelation for me. I hit a few financial bumps in the road that forced me to make some hard decisions involving my debt to creditors. They have helped with the negotiating and solving of several of these debts and are still working on others for me, and at the same time helping me rebuild my damaged credit. Highly recommend!

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Susan Cordero
October 28th, 2015 Elmhurst, NY

Ever since we contacted FDR, I have had nothing but pleasant experiences. Right from the start, the personnel at FDR have been patient, kind and thoughtful. Every representative has provided explanations and have never made us feel rushed. Even at the beginning when I kept asking the same questions, no one made me feel ignorant or was short tempered. I am grateful to FDR for helping us straighten up our financial life and can never say enough good things about them. I was so excited when I received my congratulation card on resolving my first credit card!!! I have nothing but good things to say and have referred people to them, and will continue to do so. Thanks again for all your help!

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Scott B
October 28th, 2015

Freedom debt relief has been great I was at first wasn't sure about the company after being for six months they started talking to my credit card companies and they approved the first settlement so I'm so great full with the company right now. Working on the other two companies soon.

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Mishela
October 22nd, 2015 Manassas, VA

The agents who assisted me were incredibly helpful as well as professional. I'm so grateful for this company and it's efforts. Can't wait to finally be debt free! Thank you so much!!!

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edris
October 22nd, 2015 Gainesville, FL

Everything is going very well I'm only eight months in and already had my first settlement on my biggest account (My Rating is. 10+) thanks

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Jesse Mendoza
October 21st, 2015 Hayward, CA

Freedom has always answered all my questions and have called just to check to see if I have questions. They explained everything before I signed up made it a comfortable experience. I'm pleased with it so far. I've been enrolled 4months and already I've settled two accounts and working on my third. It is a process so be patient.

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Leslie
October 21st, 2015 Gonzales, LA

Our experience has been very pleasant dealing with an unpleasant issue. Thank you for helping us navigate through this bad situation.

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glenn d laughan
October 19th, 2015 York, PA

your company was very helpful in solving my dept problems they were always very courteous and understanding and always respectful

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Patricia Ulloa
October 19th, 2015 San Diego, CA

My experience with Freedom Debt Relief it has been great!!! No stress no worries!! thank you!

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Jeremy Dean
October 14th, 2015 Nashville, TN

Freedom Debt Relief is definitely my recommended process of relieving debt. I was left stranded with overwhelming credit card debt after a relationship ended and immediately knew I would need to find a solution to help with the transition of recovery. I followed the steps exactly as they were presented to me and have settled for 45% with the first creditor, which will be eliminated within a year. That is such a relief. FDR has not hassled me in any way, they dealt with the creditor directly so that I did not have to, and they are very non-intrusive into my life...no excessive calls, no badgering or inconsiderate intrusions into my daily life...just a highly professional organization that goes to bat for those of us who were too stupid to stay out of debt in the first place. Highly recommend!

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Neil D Cowling
October 8th, 2015 Westland, MI

I would rate it higher, however, I have only been in this for three months with one settlement out of 13. I am happy with the progress and with the courtesy I have encountered when I have a question. Another result is a significant decrease in spending on a tight budget. My counsel to others is that one persist and be patient.

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ronald chickering
October 8th, 2015 Worcester, MA

they are doing a good job so far.

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Erin
October 7th, 2015 Lubbock, TX

Very easy to work with!