Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

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Belinda Gayle
December 6th, 2017 Gaston, NC DETAILS
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I saw a commercial on TV about it, so I gave it a try. Anytime I ask them a question or contact them they give me all the feedback that I need. I can check on the progress they've made through my personal dashboard. It was a very good decision and they give me hope when it comes to getting out of debt.

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Reply from Freedom Debt Relief

Jan 16, 2019

Belinda, we appreciate your positive feedback and look forward to continuing the great experience throughout your debt settlement program! You will be debt free sooner than you know it. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kevin Sims
December 6th, 2017 Jacksonville, FL DETAILS
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I went with them to get out of debt. The minute something comes in they tell me and let me know when things get settled. They also let me know when they set up a payment agreement. The only drawback is the apps, so I just don't use it sometimes. Still, they have been reliable so far and make sure I don't miss a payment or anything. I feel confident that I'm getting good help in managing my debt and getting out of it.

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Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, Kevin, for your uplifting review of our company. We will continue to cheer you on throughout your debt relief program! You're doing amazing on getting a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jasmine Smith
December 6th, 2017 Fayetteville, NC DETAILS
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It was the best option we had besides getting along with our debt ourselves. Every person I've talked to has been more than happy to help me and explain pretty elaborate things in ways we can understand. They have always answered my questions and done everything in a timely manner. I don't really have to do anything. It can be a long process, but it all depends on how much more you can pay every month. They keep me updated by text message or mail though. I feel pretty good about it, they work with you and your finances, no matter what your budget looks like.

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Reply from Freedom Debt Relief

Jan 19, 2019

Thank you for the many compliments, Jasmine. Congratulations on completing our program! We appreciate you sharing that the process does not happen overnight; but it does work. It's an even greater reward to hear that all of your questions were answered to your satisfaction and you were always aware of the status of your account. We hope that you are enjoying your financial freedom. Thank you for choosing Freedom Debt Relief as a guide to getting you here!

Verified Customer

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Kathryn L Anderson
December 6th, 2017 Pensacola, FL DETAILS
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I was behind on all my bills and just couldn't catch up because my husband has cancer. So far we've gotten excellent service from them. They are excellent.

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Reply from Freedom Debt Relief

Jan 16, 2019

Hello Kathryn, We're sorry to hear about the tragic change in your life and prayers for your husband to heal soon. You have an amazing team who will be with you every step of the way. Keep up the positivity and moving forward to your financial free life. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jerry Caldwell
December 6th, 2017 Vernon, FL' DETAILS
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I needed to consolidate my debt. They have been very nice and cooperative all the time. They explain things very well. For updates I have a website I can go to and I'm able to follow the progress on it. I would also get calls from them. In general they are very good and easy to deal with. I feel good about it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Jerry, for your spectacular feedback! We wish you the best of luck throughout your debt relief program. We cannot wait to see you celebrate on the day you become debt free! Keep up the great work. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Kathy Brewer
December 6th, 2017 Eustis, FL' DETAILS
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It didn't matter who I talked to, everyone was very professional, friendly, and answered all my questions. Every time, before they hung up, they'd ask me if I needed anything else. We mostly talked through the phone to them and I'd call them about once a month to know what was going on and they would tell me. I'm very glad I did it.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Kathy, for your phenomenal review of Freedom Debt Relief! We strive to always provide world class customer service and we're happy you couldn't be any happier. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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James Kohl
December 6th, 2017 Gainesville, FL' DETAILS
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I did some research and thought that they would be my best avenue to do things through. They have stayed in constant contact with me and always let me know what's going on through phone calls and emails. Plus, I have access to their portal to check my status anytime I want. I feel good about my decision to get it, eventually it will get me back to where I want to be.

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Reply from Freedom Debt Relief

Jan 18, 2019

James, we're happy to hear you share that we keep our clients updated through the important communications we send to our clients. Your feedback will make it more comfortable for others to reach out to us for help. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Mary Magnusson
December 6th, 2017 Orlando, FL' DETAILS
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They explained what it was going to be like and were very supportive through it all. They are always trying to get the best deal and are always concerned about you. So far they've done exactly what they told me they would do, they never ask me to buy anything they just take care of my debt needs. I always get emails from them where they give me notice of current things. If they need approval for anything they will contact me right away. They are very polite and have been taking care of my creditors without the need to file for bankruptcy. They're just excellent, I'm really excited since I'm close to being done. Freedom Debt is like a medicine for your credit and debt, I'm hoping I'll be able to get rid of the credit cards soon. I think everyone should trust them.

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Reply from Freedom Debt Relief

Jan 19, 2019

We appreciate the positive feedback, Mary. Congratulations on completing our program! Thank you for placing your trust in our process and believing in us to resolve your outstanding debts. We hope you are now enjoying a life filled with financial independence. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 or via email at [email protected] for more information. Thank you for being the best part of Freedom Debt Relief!

Verified Customer

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Franklin Sotolongo Suarez
December 6th, 2017 Hialeah, FL' DETAILS
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They offered me the best package and close to what I was looking for in terms of dealing with my debt. I was hesitant in the beginning since I wasn't too sure about the company and I had never heard about it. They explained everything to me and once the program got started I felt more confident and secure. Customer service is excellent, the case managers will let me know of everything on my case and follow up with me. They update me every step of the way and give me information all the time. I get emails and newsletters updating me on my case and I can also check that on my dashboard. I highly recommend it to anyone who's trying to get out of debt quicker.

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Reply from Freedom Debt Relief

Jan 16, 2019

Hello Franklin, We appreciate your feedback. We are glad to enroll you in our program and we are pleased to answer any questions or concerns you have thoroughly. We have your best interest in mind and we will continue to be there for you through your graduation. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Francys Diaz
December 6th, 2017 Hollywood, FL' DETAILS
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I had credit cards that I owed so I needed their help. They are always helpful and friendly. I constantly get emails, calls, or texts telling me how things are going. I'll actually be able to finish the program and get out of it a lot sooner than what I thought. I feel absolutely great about going with them.

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Reply from Freedom Debt Relief

Jan 16, 2019

Dear Francys, We're so happy to hear that your debt relief program is turning out the way you wanted it to! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company. We look forward to watching you become debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 6th, 2017 Hollywood, FL' DETAILS
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I needed help since I wanted to just cancel all the debt I had. They are very professional and they're able to answer any questions you might have. They're very reassuring. They email me to update me on things but I can also check on the client dashboard. They are very trustworthy.

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Reply from Freedom Debt Relief

Jan 16, 2019

We really appreciate your encouraging feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joe Fernandez
December 6th, 2017 Miami, FL DETAILS
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They have always been able to answer all my questions in a timely manner. They will send me emails and also keep me up to date on their client dashboard. They have been great and they work closely with the other companies in order to lower the amount that I have to pay. They also work closely with the client.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Joe, for your terrific review! We will continue to do a great job at assisting you and providing you world class customer service. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anthony Wright
December 6th, 2017 Pompano Beach, FL' DETAILS
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I heard good things about the company before I went with them. They give you personal attention and everyone there seems to be very attentive. They email me continually to let me know how things are going and so far it seems to be working.

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Reply from Freedom Debt Relief

Jan 16, 2019

Anthony, we take pride in what we do and that is to help people to become debt free! You made the right choice by choosing us to be your debt settlement company. We look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Carla Lamarr
December 6th, 2017 Pompano Beach, FL DETAILS
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I needed it since I had too much medical debt piled up. They've always been helpful whenever I've called them. I'm also kept up to date through emails. It was the decision I needed to make at the time.

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Reply from Freedom Debt Relief

Jan 16, 2019

Carla, we can't thank you enough for your positive comments and 5-star rating you have provided for our company! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Maharani Rajkumar
December 6th, 2017 Miami, FL' DETAILS
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I was having a hard time paying my bills and I just couldn't afford going into bankruptcy. I was struggling so I turned to Freedom Debt. The customer support is always good. Anytime I call they're always encouraging and motivating. If I get worried looking at the portal or start second guessing myself about a decision, they are always there to tell me I made the best choice. They give me feedback every step of the way and tell me what they're doing, usually by text or email and I think they called us once. It has been really helpful. I felt really bad going on debt relief but everything was just a headache and it was hard every time I had to make a payment since I couldn't really afford it. They were helpful.

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Reply from Freedom Debt Relief

Jan 19, 2019

Thank you for the positive feedback, Maharani. Please do not feel bad about enrolling into a debt relief program. Many consumers are not aware of the options available to them when resolving debt. Be proud of yourself for recognizing financial assistance was needed and taking the first step toward becoming debt free. As you continue on the journey, know that we are here to support you every step of the way. Client services is available 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief!

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Maria Valdes
December 6th, 2017 Miami, FL DETAILS
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I had too much debt and something happened that wouldn't let me commit to the monthly payment that I needed to do. Their customer service has been excellent and they are always trying to help me. I get messages from them about the progress they've made and I can also go into my dashboard to know what's going on with my account. I think it was the best decision.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you, Maria, for your encouraging feedback! We're lucky to have clients like you who can express to others how happy they are with our services. We do our best to keep our clients informed and updated on the progress of their program through multiple mediums and we are glad to hear this has proven successful in your account. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 6th, 2017 Wellington, FL' DETAILS
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I got it so I could pay off my debts. They have been very attentive and always communicated very well with me. It was very easy to do, I feel like I made the right decision.

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Reply from Freedom Debt Relief

Jan 16, 2019

Thank you for your impressive feedback! We are excited to have you reach your goal of becoming financially free! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Faye Zullick
December 6th, 2017 Fort Lauderdale, FL' DETAILS
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I went with them because I needed to get myself out of debt. From the beginning they made sure that I understood all the parameters of their program and how it worked. Anytime I had a questions I just talked to customer service and they always answered my questions in a very professional, kind, and understanding way. I could check the progress of things on the computer but I'd also get emails, text messages, and calls about that. They just took care of me. I'm very confident and comfortable knowing that they are working hard to help me out of this situation.

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Reply from Freedom Debt Relief

Jan 19, 2019

Thank you for the many compliments, Faye. Congratulations on the progress you've made with us! You are well on your way to becoming debt free. It's rewarding to hear how pleased you are with our level of customer service and our communication efforts. Great job utilizing your client dashboard to stay on top of the status of your account. Allow us to continue supporting you on this journey by contacting us in client services as other questions come up. Thank you for being the best part of Freedom Debt Relief!

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Anonymous
December 6th, 2017 St. Petersburg, FL' DETAILS
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I was overwhelmed at the time and I noticed them on the internet. They have always been there if I needed anything or wanted an answer. Usually they call me on the phone, email me, or text me when there are updates. They've lived up to my expectations. I feel like I made the right decision.

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Reply from Freedom Debt Relief

Jan 18, 2019

Thank you for such inspiring feedback! Our clients are our top priority and ensuring that you're having a wonderful experience. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Michael Bowen
December 6th, 2017 St. Petersburg, FL' DETAILS
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I needed to get out of debt so I went with their service. They have kept up with me through emails but I feel like I was misinformed. Their fees are ridiculously high, but I didn't have much of a choice.

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Reply from Freedom Debt Relief

Nov 20, 2018

Hello Michael, Thank you for sharing your feedback. We are very glad you chose us to resolve your debt and we will continue to inform you with any new information regarding your accounts. We do our best to explain our program during the enrollment call, the Welcome Call, and your Debt Resolution Agreement. We do understand your concerns regarding our fees but compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principle, fees, interest and all. We want to extend an apology for any misunderstanding or confusion regarding this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Forrest Anderson
December 6th, 2017 Sebring, FL DETAILS
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Whenever I talk to them, they give me hope that my debts will be settled. They're always courteous and helpful when answering my questions. Usually they keep me updated on things with emails and sometimes with texts. They've kept their word so far and hasn't hidden anything from us. They're just a bunch of nice folks. Thanks to them I feel very relaxed and confident.

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Reply from Freedom Debt Relief

Jan 19, 2019

We're glad to hear this, Forrest. It's rewarding to hear that all of your questions have been answered to your satisfaction. One of our top goals is to keep our clients informed and up to date regarding their individual accounts. Thank you for sharing how well we've been able to communicate with you regarding your enrolled balances. Keep in mind you can also view the details of your account by logging onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Verified Customer

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D.G.
December 6th, 2017 Clearwater, FL DETAILS
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I read about it somewhere and thought they would be able to help me and get back on track. They have been very accommodating, nice, and helpful and they are good at what they do. I usually get updates from them by email or phone calls, but I'd like to hear from them and have more feedback. On the whole they are ok, though I just found out that later on in the program I would have to pay taxes on one of the things they negotiated, so it's a bit difficult.

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Reply from Freedom Debt Relief

Jan 17, 2019

We appreciate your honest review. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Also, we will always notify you when we need to bring something to your attention, however, if you have questions or concerns regarding your account, we have a client services team that's available seven days a week. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us!

Verified Customer

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Elaine Turner
December 6th, 2017 Naples, FL DETAILS
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They settled all of our debts pretty quickly. As soon as they are done with one of them they let me know. I'm very pleased and glad I did it.

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Reply from Freedom Debt Relief

Nov 08, 2018

Congratulations on your settlements, Elaine! We're all looking forward to your next milestone and your financial success! Any time you have questions please feel free to reach out to our client services team at (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Julie Kay Gunther
December 6th, 2017 Brooksville, FL' DETAILS
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I was at the end of my rope and I couldn't see another way out of it, so I gave it a try. They have always been really good at keeping me posted, usually through text messages. They also answer my questions right away whenever I call them. There was one account that filed a lawsuit against me and their legal team took care of that. I was really happy about that. Though I was expecting them to settle my account a little faster and with a bigger percentage taken off of it. Still, I'm glad I did it.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Julie, Thank you for sharing your review. We are thrilled to have you a part of Freedom Debt Relief and we will continue to answer any questions or concerns you have. We are very glad your legal account is resolved and we did our best to resolve your accounts in a timely manner. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 6th, 2017 Floral City, FL DETAILS
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Everything I've asked them so far they have answered, I'm satisfied with them. They have emailed me whatever changes there have been during the process. I'm satisfied and I don't have any complaints.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for your great review! We're happy to hear that your program is running smoothly and your questions don't go unanswered! Please continue to reach out any time you need assistance with your account, our client services team is available seven days a week and can be reached at (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jacqueline Brown
December 6th, 2017 McCalla, AL' DETAILS
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Anytime I had a question they were ready to answer and would walk me through the whole thing. They also made sure that I took my time to think before making a final decision on things. They always wanted to make sure that I knew what was happening and that I understood the situation. Everything that gets done is put up in the dashboard so I can look at it. They also send me messages when they need me to look at things there. There were a couple of times when I had to call them because I hadn't heard back from them in a while. I'm in the middle of things right now and I feel okay so far. I'm down to the end of my program but I'm a bit concerned about the last debt. It's taking longer than anticipated and I feel like they're not being aggressive enough with it. It's dragging and it's obvious. I totally trust them though.

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Reply from Freedom Debt Relief

Dec 13, 2018

Thank you for taking the time to write us a wonderful review, Jacqueline! We're proud to be on your side and we're going to continue to stay in touch throughout your graduation. We hope that your last account was settled and any time you have questions regarding your account please don't hesitate to contact client services at (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Manuel Ruiz
December 6th, 2017 Port St Lucie, FL DETAILS
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At first I was kind of worried about getting their service, but now I feel really good about my decision. Every time I call in with concerns they give me the right answers. They always give me a heads up on what's going on and everything. I think it's a great service, it's great to just have one payment instead of 4 or 5 for a debt. It's going to end soon, so I feel good and secure about it as a customer. It gives me peace of mind.

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Reply from Freedom Debt Relief

Nov 08, 2018

We're happy that you have the peace of mind you deserve, Manuel! Additionally, we love to hear that our client services team has been helpful and knowledgeable. Don't forget, we're here for you every step of the way and please continue to contact client services any time you have questions or need assistance, they can be reached at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Darrell Hagler
December 6th, 2017 Tuscaloosa, AL DETAILS
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I was facing an overwhelming debt situation at the time so I went with them. They are timely in their communication and have gotten the desired results in my accounts. There are some accounts where they are efficient and timely, but there have been others that haven't been that way. Those accounts have extended the time we've needed to be enrolled with the program. When I look at the payment schedule we have I wonder if a different schedule would've let us finish paying earlier. Still, it was the best decision I could have made at the time.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Darrell, We greatly appreciate your review. At Freedom Debt Relief, we do our best to negotiate and resolve your accounts in a very timely manner. We want to provide you with financial freedom as soon as possible and we would have loved to speed up your graduation with a different monthly deposit schedule. Overall, we congratulate you on your success with Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 6th, 2017 Cottondale, AL' DETAILS
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They stay in contact with you and keep you up to date with things. They do that with phone calls, but I can also check on things on the website. It's excellent service. There's no hassle, everything is straightforward, and nobody tries to hide anything from you. They're right to the point and take care of business. I feel very good about it, it was probably the best thing I could have done without going to bankruptcy.

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Reply from Freedom Debt Relief

Nov 08, 2018

We appreciate your phenomenal review! Integrity is just one of our core values and we're very glad that you're receiving the best possible service from our team! We're looking forward to your success and please reach out to our world-class client services team any time you have questions or need assistance. They can be reached at (800) 655-6303 or simply email [email protected] Thank you for being a part of Freedom Debt Relief!

Verified Customer

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Joseph Carnevale
December 4th, 2017 Salem, MA DETAILS
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I heard their Ads on Sirius so I decided to take the chance. Every time I had to get a hold of them they've been very consistent. They keep me updated on things with emails on a weekly and monthly report. Everything is also on the dashboard type thing that they have and I can check that anytime online. It's working for us, they already took care of a lot of my debt. I don't get calls from collectors or anybody else anymore. I think it was the right thing to do.

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Reply from Freedom Debt Relief

Jan 20, 2019

Thank you very much for your review, Joseph. We are so glad you enrolled in our debt resolution program and we are happy to keep you updated on your account. Keep up the great work and we are very pleased to hear you are using the Client Dashboard. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Barbara Johnson
December 4th, 2017 Hyde Park, MA DETAILS
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My financial adviser recommended this for me. I can check on the progress of things from my desk and see what's being done. They have been helpful and it's a relief to have them and have my debt taken care of. I'm happy I chose them,

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Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, Barbara, for your remarkable comments. We're so grateful you chose us as your debt settlement company and also happy to hear that you are utilizing your client dashboard. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Edgardo Calcano
December 4th, 2017 Jamaica Plain, MA DETAILS
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I signed up because I really needed help. I have seen improvement fairly early on and I know that we're slowly going somewhere. They will send me messages or emails to let me know how things are going and I can also log into their website to look it up myself. They have helped me with all my debt. I feel great about it.

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Reply from Freedom Debt Relief

Jan 20, 2019

We appreciate your feedback, Edgardo. We love having you enrolled in Freedom Debt Relief and we love to keep you updated with anything new on your account. We are confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Carlos Alvarez
December 4th, 2017 New York, NY DETAILS
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Every time I called or talked to them they were very nice and explained everything. I don't know how they do everything, but I've been very satisfied so far. It's a great service.

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Reply from Freedom Debt Relief

Jan 18, 2019

Carlos, we work hard to achieve customer satisfaction and fulfilling your request in a timely manner. We're so proud of our work and our clients who give us support. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Czarina
December 4th, 2017 Teaneck, NJ DETAILS
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I needed to sign up for it at the time and since they were a trusted company and were willing to help I just went ahead and did it. I was very optimistic about it. They have been there for me whenever I needed to talk to them. They also call me as needed to notify me about certain things. They're doing everything they can for me as a customer. I don't regret making this decision.

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Reply from Freedom Debt Relief

Jan 20, 2019

Thank you for your review, Czarina. We are so glad you enrolled in our program and we will continue to support you through your graduation. We are confident you will see outstanding results, keep up the great work. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 4th, 2017 Staten Island, NY DETAILS
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I had a lot of credit card debts that just got out of control. Their level of customer service ls really good. They get back to you promptly and if I have any issues they will explain it all to me. I have gotten update emails periodically and I can also check my dashboard for that. There are a lot of ways to communicate with them. I've only been them since September or October and we're almost halfway done. There was no way I could've gotten my debt paid off without them and I feel happy and relieved now. If anyone else is ever in the same position I think they should look them up.

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Reply from Freedom Debt Relief

Jan 20, 2019

We greatly appreciate your review. At Freedom Debt Relief, we strive to provide all of our clients with exemplary customer service and we are very happy to demonstrate this so far. We will continue to communicate with you through your graduation and we congratulate you on your success thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Catherine Joseph
December 4th, 2017 Mamaroneck, NY DETAILS
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They are quick to respond when I call and keep me up to date with emails and calls. It gives me peace of mind to know that they are working towards my debt right now. I feel more relaxed.

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Reply from Freedom Debt Relief

Jan 19, 2019

We're happy to be working with you and on your side, Catherine! We're committed to helping you reach your financial goals and we're thrilled to hear that you're moving forward positively! Any time you have questions regarding your account, please feel free to contact our client services team, simply call (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Carmen Navarro
December 4th, 2017 Bronx, NY DETAILS
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I was in a tough situation at the time and I didn't know where or who to go to. I ended up looking at various sites and Freedom seemed to be top notch so I tried it. I've been in the program for two years and just need to finalize a couple of cards and I'll be done. I should have zero debt on December which means that I'll be done with creditors by next year. They always worked with me on what I could pay and meet that. I also didn't have to worry since I just put the money in my account and they take that to make my payments on time. They do that for me and I don't have to worry about it. Whenever I had a question, needed a clarification on something, or just needed assistance, they were always immediately on the phone. They were very personable and took care of any problem or situation. I'm very happy with the decision I made, thanks to them the creditors who were harassing me stopped doing that.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Carmen, Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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David Manuel
December 4th, 2017 New City, NY DETAILS
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I got a letter on the mail from them and what they offered intrigued me. I gave them a call and decided to get it. At the time it seemed like the best option for me. They are always available to talk to me and help me with every aspect of paying off my debt. I usually can check the progress on my account online. It's very easy to see where I'm at and when the next payment is due. If I have a question I can just call them and ask. I felt confident that this program would help me clear out my credit card debt and so far it's going well.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello David, Thank you very much for sharing your response. We are thrilled you enrolled in Freedom Debt Relief because we want you to obtain financial freedom. We will keep you updated on your accounts and we are confident you will see excellent results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Jessica Lappe
December 4th, 2017 Nanuet, NY DETAILS
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I got it since it seemed like an easy program to follow. I was a little nervous and apprehensive at first. I mean, you can't trust people with your money sometimes, but I'm glad I did. They have been able to cut back on our debt and schedule payments for us. They have been very organized, attentive, and helpful. I'm hoping to be debt free sooner than in a year.

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Reply from Freedom Debt Relief

Jan 20, 2019

We appreciate your feedback, Jessica. We understand the journey to become debt free may be uneasy at first but we are confident you will soon have great success. Keep up the great work, financial freedom is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Lunette James
December 4th, 2017 Brooklyn, NY DETAILS
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I was overwhelmed by debt back then, but they have been an excellent company. They are very good at keeping me updated with information and their customer service has helped me a lot. It's excellent. They care about you and your problem and are very friendly. I feel very good about having it.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Lunette, We love your feedback. We are very proud to take control of your accounts and ease your mind. We want the best for you and we are looking forward to your becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 4th, 2017 Brooklyn, NY DETAILS
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I was in a situation where I really needed help and someone recommended them. It was for free so I decided to go ahead and do it. I'm very happy and very pleased with all the help they have given me. They always text me and respond to me when I need any type of help. The service is wonderful and everyone I've spoken to has been excellent. Everything about Freedom has been perfect.

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Reply from Freedom Debt Relief

Jan 20, 2019

Thank you very much for your positive review. We are pleased to have you enrolled in our debt resolution program and we will continue to show you world class customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Marie Desrameaux
December 4th, 2017 Brooklyn, NY DETAILS
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I needed to find a better way to pay my credit card bill, so I went with them. They always get me the right answers and they are easy to understand. I get updated on things from their emails.

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Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, Marie, for your outstanding feedback! We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Juan Mercado
December 4th, 2017 Richmond Hill, NY DETAILS
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When I first called them I liked the way the representative handled my call as well as how it looked online. They can always assist me when I call and constantly send me emails when certain things are being done. Customer service is excellent, they handle everything. Doing things online and checking the information on their website is also very easy to do. I feel good knowing that my debt will be gone a lot sooner.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Juan, We greatly appreciate your honest feedback. We are glad to update you on your account and we will continue to demonstrate world class customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Louise Kirkland
December 4th, 2017 Corona, NY DETAILS
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They were the easiest program for me to work with. I think it's very cool. The people there are very thorough, informative, and cooperative. I'm very satisfied with it.

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Reply from Freedom Debt Relief

Jan 18, 2019

Thank you, Louise, for your delightful review! We couldn't be any happier than to know how satisfied you are with our company! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 4th, 2017 Queens Village, NY DETAILS
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I was just in debt and needed the service. Every time I call them I get the overall information that I need. They update me through text or email. I feel pretty good about it.

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Reply from Freedom Debt Relief

Jan 19, 2019

We'll always keep you up to date with your progress! Please continue to contact us when you have any questions regarding your account. Our client services team is available seven days a week and can be contacted by calling (800) 655-6303 or email [email protected] Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous
December 4th, 2017 Queens Village, NY DETAILS
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I was trying to figure out from the beginning if it was a good company or not because I had a debt and I wanted to do the cancellation thing with it. They have always addressed my questions and they let me know through texts or emails if there's a payment or negotiation going on. I feel good about my decision to go with them.

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Reply from Freedom Debt Relief

Jan 20, 2019

We greatly appreciate your review. Freedom Debt Relief is definitely the best debt resolution option and we are happy to answer any questions or concerns you have. We will continue to update you on your account and we are looking forward to your accomplishments in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Diana Ortiz
December 4th, 2017 Farmingdale, NY DETAILS
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I needed their help. It's a pretty good service. They would update me through phone calls and emails. I'm pretty happy with my decision to go with Freedom Debt Relief.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Diana, Thank you for sharing your review. We are very glad you trusted us with your debt because we will resolve all of your accounts. We are excited to see your accomplishments with Freedom Debt Relief. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Michael Augenblick
December 4th, 2017 Bay Shore, NY DETAILS
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I was under a big time constraint to get all my cards settled and they were able to meet those needs 100%. They all return my calls on time and email me within a good time frame. I get updates from them through emails and phone calls. They've been very helpful in everything and everything written down about them was true. It was all worth it. They're helping me get out of debt, I'm so glad I went with them.

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Reply from Freedom Debt Relief

Jan 20, 2019

Hello Michael, Thank you for sharing your review. We are very glad you enrolled in our debt resolution program because we are happy to update you on your account. We want to you feel comfortable with Freedom Debt Relief and we are confident you will become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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C.M.
December 4th, 2017 Albany, NY DETAILS
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I had heard from one of my friend that they were a good alternative to filing for bankruptcy when you're in debt. They have saved me a lot of money and helped me. Whenever I needed any help or answers, they were always there. Somebody was always available when I called. Everybody that I talked to was fantastic, very friendly, and always went out of their way to help me. Every time they resolved one of my debts or had a buy out they would call me and send me emails so I would go on my dashboard. I could check there to see where I stood with my debts. I'm glad I did it, it was an excellent choice.

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Reply from Freedom Debt Relief

Jan 21, 2019

Thank you for providing your outstanding experience of our program! Sharing your story will help others to see that Freedom Debt Relief does offer a solution to help with their debt! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or [email protected] if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Joan Davis
December 4th, 2017 Camillus, NY DETAILS
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They have always answered and taken care of every problem that I've ever had. They contacted constantly to tell me what was going on and, even if there wasn't much happening, they would email me to tell me what they were working on. It's clear that they are working hard to get everything organized for you and get you smaller bills. I feel good about it all and I'm glad that I did it. They are doing a good job for the money that they're getting.

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Reply from Freedom Debt Relief

Nov 07, 2018

Wow, thank you so much for such an amazing review, Joan. We wanted to take this opportunity to touch bases with you and congratulate you on the tremendous amount of progress you've had in our program! You are doing a fantastic job progressing towards a debt-free future and so again, we say congratulations! We are thrilled to know all of your questions and/or concerns have been addressed and that you are very much aware of the details of your account. Please continue to reach out to client services as other questions and/or concerns come up for you. Keep up the amazing work, Joan! Thank you for choosing Freedom Debt Relief!