Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 38 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 38 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

User Reviews

Star Rating

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11,022 Reviews

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Heather
February 1st, 2018 Absarokee, MT DETAILS
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They have been very helpful and are available whenever I have questions.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jessica
February 1st, 2018 Gardnerville, NV DETAILS
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My name is Jessica and I felt alone and as if I was drowning with my debt. I reached out to freedom debt relief and couldn't believe how easy it was and how helpful the staff were. I would of been in debt for many years and they were how to help be settle and resolve my debt almost right away. This helped my life in so many ways. I now have peace of mind and can live a stress free life now. I'm excited to move forward with a fresh start. Take this as a learning experience and live a debt free life from now on.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Lori Lynn Wesney
February 1st, 2018 Junction City, OH DETAILS
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I just signed up for FDR, but my consultant, Dan P., is amazing!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Michelle Strickler Fisk
February 1st, 2018 Columbus, OH DETAILS
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This process has been completely painless, un-intrusive, convenient, and a tremendous relief. Brad was extremely professional, very encouraging, and patient. I am so thankful that I discovered this service.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sheryl
February 1st, 2018 Auburn, IN DETAILS
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Great customer service. Professional and kind.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Meghan Franks
February 1st, 2018 Bartlesville, OK

I have had amazing help with the credit counselor, who walked me through each step and guided us through the process. The team has made are starting the year off debt free a little easier.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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J Gibson
February 1st, 2018 Haltom City, TX DETAILS
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I was drowning in debt after a forced retirement. I struggled to meet the minimum payments on credit cards. Calling Freedom Debt Relief was the smartest move I have made since retirement . It has been such a relief and my stress has been relieved. My rep worked very hard to come up with a plan for me!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Donna Waybright
February 1st, 2018 Scottsdale, AZ DETAILS
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Good if you keep on top of them. Have to as multiple times to negotiate certain accounts. In some cases it took so long that I ended up with court summons.

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Reply from Freedom Debt Relief

Feb 27, 2018

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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David Chris Demaree
February 1st, 2018 Fort Myers, FL DETAILS
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Great experience signing up. I love their transparency and even a realtime online dashboard to view my accounts and progress. The only thing I wish was better was the speed with which they get settlements in place! I'm only 7-10 days past due and receiving on avg 10 collections calls a day. I tell the debts to contact Freedom but they refuse, and Freedom says there is nothing they can do.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Herman Greene
February 1st, 2018 Gordonville, TX

Everything has been smooth in the phone calls and emails. I get updates to check on. It's been grea.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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jose calvente
February 1st, 2018 Philadelphia, PA DETAILS
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really helpful in everything and very nice

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Melody
February 1st, 2018 Indianapolis, IN

FDR is very helpful for those who are struggling with debt. All representatives that I have spoke with have answered my questions and have thoroughly explained the program to me. Now I just need to let them do what they do best. Resolve my debt issues.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Elizabeth Adams
February 1st, 2018 Orlando, FL

They were very considerate, kind and thoughtful. Their follow up was great.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sylvia Briggs-Judkins
February 1st, 2018 Halifax, VA

Explained everything, very concerned, when it was all said and done, I was, very relieved and finally, I felt that I was going to get help. I have been very overwhelmed with paying my debt, even though I always paid more than the minimum payment, the road to get out of debt, looked very bleak. Finally Freedom allowed me to see, that there was a light at the end of the tunnel and everyone was so kind and professional.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Gregory heinen
February 1st, 2018 Lowell, MA DETAILS
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This is a terrific company that knows how to process. It's not easy going through any of this process no matter what company it is but with freedom financial things just seem to work out.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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jorge ocampo jr
February 1st, 2018 Houston, TX

After Hurricane Harvey I have a lot on my mind and the one thing I don't want to worry about is this with the finances but they debt relief has made this a very thought out and well planned plan thank you so much

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Evelyn Concepcion
February 1st, 2018 Kissimmee, FL DETAILS
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Freedom debt relief has been very helpful for me ... I now have a peace of mind knowing they are handling my debt situation .... I highly recommend Freedom debt relief

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected]f.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Terrie
February 1st, 2018 Fort Worth, TX DETAILS
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It's like everytime I have called them,the representatives has been so helpful and always have a way of satisfying me. I explained my issues or situations and they gave my great customer services on every phone call I made to them. I would recommend Freedom Debit to my family and friends anytime.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sandra Smith
February 1st, 2018 North Tonawanda, NY DETAILS
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I already knew how the program worked in general and they were very thorough and kind and NOT pushy whatsoever. I just began the program but I feel like they have taken the whole world off my shoulders. I'm still paying my debt without the constant fear of late fees or doubled payments if I was one second late with my payment.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Yvonne
February 1st, 2018 Davenport, NY DETAILS
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I was very nervous about doing this at first but they made feel like I was doing the right thing having them help me. I would strongly recommend them to anyone who needs help to get out of debt. They also did not make me feel dumb with any of my questions.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Diane Oliver
February 1st, 2018 St Louis, MO

I had a really good experience-very knowledgable about on my situation. Feel comfortable going with Freedom.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Carlos
February 1st, 2018 Reading, PA

Well so far I'm in the first stage but it's looking good. People are friendly and explain everything well

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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DM Brewer
February 1st, 2018 Columbus, OH

John was wonderful to speak with and was very knowledgeable and professional. It has been a great experience thus far! Thank you!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Adam Blalock
February 1st, 2018 Bullard, TX DETAILS
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So far, this is what I needed to get back on my feet.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Gretchen Powers
February 1st, 2018

I think you all deliver what you promise. I couldn't be happier

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Tom Davidson
February 1st, 2018 Donna, TX DETAILS
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They have been very helpful to me in resolving my credit card problems I no longer have to deal with phone calls or letters

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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james
February 1st, 2018 Webster, TX DETAILS
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Limited so far. But have settled favorably with one creditor thus far...

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kathy DeLashmit
February 1st, 2018 Arnold, MO

I have some issues that I am still working through. I understand the process takes time, but there are times when I felt like nothing was happening. I was not aware of some things that I should have known. I don't want to comment officially at this time.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for providing that feedback! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dennis
January 31st, 2018 Buchanan, MI DETAILS
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Great Staff! Very Helpful and show real concern!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dixie Rich
January 31st, 2018 Milford, PA

Very impressed with everyone l encountered...very caring people...in particular..Shaun....

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Vera Matuska
January 31st, 2018 Hobart, IN

I am still at the beginning of the process. But until now I am very happy with every body that has helped me, very pleasant and very informative.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Wilmer Palacios
January 31st, 2018 Greenbelt, MD

I am happy but still in process, cant wait and hope everything goes well

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Karen Darby
January 31st, 2018 Baltimore, MD

I am new to the program and my payment to debtors has not started. The phine calls arecomung along with emails but I believe this program will help me to become debt free.

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Reply from Freedom Debt Relief

Nov 13, 2018

Thank you for sharing your honest review, Karen. We are sad to see that you are no longer enrolled in our program. Please let us know if there is anything we can do for you in the future. We wish you nothing but the best!

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Shelly morrow
January 31st, 2018 Bethlehem, PA DETAILS
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Worst customer service ever. Hands down incompetent, phone service and information is awful. I loath calling in, it takes forever. They don't answer questions and you get the run around. Positively a rip off.

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Reply from Freedom Debt Relief

Feb 27, 2018

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

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Richard
January 31st, 2018 Lubbock, TX DETAILS
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Representive was so knowledgeable and friendly explain everything to the fullest

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joyce Hands
January 31st, 2018 Groveland, FL DETAILS
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So far, so good. I am keeping track of the credit cards getting settled, and making sure I live within my means so that the amount of money taken out of my account doesn't have to change!! The faster, the better, although, i am trying to be careful of the amount of $$ being settled to avoid being taxed with a 1099c from the credit companies. I got a big surprise in the mail the other day from my student loan company. NOT GOOD !!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Brenda
January 31st, 2018 Pasadena, CA

Great Customer Service and Assistance with matters.?

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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cindy glover
January 31st, 2018 Johnstown, NY DETAILS
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I gave you a 3 because i guess it was not explained well enough to me about the first time that they put the money into the account...I looked at it and did not understand why i was -16.05 when i did not put any money in there yet..Had to call to have them explain it a little better to me...

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your review and feedback! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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AnnaBianculli
January 31st, 2018 San Francisco, CA DETAILS
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It was wonderful to sign up with FDR and not have to worry about the credit card companies calling and sending notices. FDR handled everything very professionally.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Sheton FowardSmith
January 31st, 2018 Dayton, OH

The program has been very helpful to me and is very professional.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Amy Negus
January 31st, 2018 City of Saint Peters, MO DETAILS
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I started with Freedom Debt Relief in April and have already paid off 2 accounts and they have negotiated settlements with 2 more! It is still going to take some time to get it all paid down, but to see progress this quickly is encouraging. Any time I have ever called the company, I always speak to a real person who has immediate access to my accounts and can answer my questions quickly and professionally. I am never put on hold or passed from one customer service agent to the next. I would recommend Freedom Debt Relief to anyone struggling to get out of debt.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Julia Florence King
January 31st, 2018 Strunk, KY DETAILS
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Very happy with the progress after only 7 months!!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Maria C Gonzalez
January 31st, 2018 Miami, FL

It was very positive. Everyon very helpful

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Angie Fulcher
January 31st, 2018 Beaufort, NC DETAILS
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Great experience! Helping me get back on track with my finances

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Danielle Roper
January 31st, 2018 Indianapolis, IN DETAILS
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The team is very easy to work with, but patience is needed to go through the process. The welcome information provided is excellent and steps you through everything, and the client dashboard is great!

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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William Puffenbarger
January 30th, 2018 Craigsville, VA DETAILS
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Easy company to work with on getting rid of your debt. Everyone is always so nice on the phone. They keep you informed of what is going on with your accounts.

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Reply from Freedom Debt Relief

Nov 01, 2018

Congratulations, William on successfully completing our program! We wanted to touch bases to see how things were going for you. You accomplished so much while you were enrolled with us and we could not be any prouder of the great job you did. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future. Again, congratulations!

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Crystal G Lamb
January 30th, 2018 Harveysburg, OH DETAILS
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So far we have one settlement and hopes for the rest

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Reply from Freedom Debt Relief

Nov 12, 2018

Hello Crystal, Thank you for sharing your review! We will absolutely continue to negotiate and resolve your remaining accounts enrolled in Freedom Debt Relief. We have your best interest in mind and we want to congratulate you on your success thus far. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Cecil courtney
January 30th, 2018 Gainesville, FL

It has been a big relief know that I will be out of debt and be able to see soon light at the end of the tunnel. I believe others would breath easier and sleep better knowing that they can be burden free in a short time. Thank you debt relief.

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Reply from Freedom Debt Relief

Nov 15, 2018

Thank you for sharing, Cecil. We want to take this time to congratulate you on successfully completing our program. Way to go! Did you know we have a referral bonus program? Please contact client services at (800)655-6303 for more information. Congratulations on becoming debt free. Thank you for choosing Freedom Debt Relief!

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SANDRA Zigas
January 30th, 2018 Watkins Glen, NY DETAILS
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My overall experience with FDR has been very positive. They are readily available for consultation or if a problem arises. They have reached a settlement with one of my creditors and I feel it was fair. I am hopeful that this will continue to be a rewarding experience.

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Reply from Freedom Debt Relief

Feb 27, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or [email protected] should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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loretta Amezquita
January 30th, 2018 Tracy, CA DETAILS
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So far a great experience only into this a few months and one down! Customer service is great.

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Reply from Freedom Debt Relief

Nov 08, 2018

Thank you for your positive feedback, Loretta. We also appreciate the 5-star rating. We want to take this opportunity to congratulate you on a job well done! You are doing a wonderful job progressing through our program, making your way to graduation. As you move closer to becoming debt free, remember our client services team is here to support you along the way. Thank you for choosing Freedom Debt Relief, Loretta! Keep up the amazing work!