Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Mary

Customer service response time was great. The messaging was convenient if you don't have time for a phone call.

4 years ago

Reply from Freedom Debt Relief

Mary, we appreciate your kind words about our Client Services department. We love to provide our clients with amazing customer service while assisting them to a debt-free future! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief to meet your financial needs.

Jan. 29th, 2020

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Verified Customer

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marcos

Great experience,Im very satisfied...All my debts have been cut down more the half!

4 years ago

Reply from Freedom Debt Relief

We value your feedback, Marcos, and would like to thank you! We aim to give our clients a lifetime experience with us, as we know how hard this journey can be. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Jan. 29th, 2020

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Verified Customer

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John F Palmieri

Great customer service. It is a good feeling knowing that my Debt is in good hands.

4 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to share with us, John. We have worked really hard to build a reputation that we can handle your debt and come to a resolution in your financial journey. If we can take anything from this is we are here and we want to serve the public need. Thank you for choosing Freedom Debt Relief. If you have any questions, pleaes call 800-500-6303.

Jul. 13th, 2020

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Verified Customer

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Maria Roldan

Getting out of debt is a personal desition . The program is sometimes overbearing, but is part of an strategy to accomplish a goal.

4 years ago

Reply from Freedom Debt Relief

Hi Maria! Thank you for giving us your feedback, we certainly understand our program is not always the easiest. In the future, feel free to lean on our Client Services department if you ever have any questions. You can call us at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Jan. 29th, 2020

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Verified Customer

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Barbara

They were understanding to my situation and helped to come to resolution I could handle.

4 years ago

Reply from Freedom Debt Relief

We are glad to help, Ms. Barbara. Thank you for sharing your experiences with us. Be sure to log into your Client Dashboard at to view the details of your account. You can also chat with us live if you have any questions! Thank you for choosing Freedom Debt Relief to reach your financial goals.

Jan. 27th, 2020

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Verified Customer

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Diana Sterner

They are great to work with everything is explained very well and they are with you every step.

4 years ago

Reply from Freedom Debt Relief

It's our pleasure in doing so, Diana. We enjoy guiding clients to brighter financial futures for themselves and their families. Thank you for allowing us to accompany the journey! Be sure to log into your Client Dashboard at to monitor the progress you're making. Thank you for being the best part of Freedom Debt Relief!

Jan. 27th, 2020

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Verified Customer

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David

Super Easy and relive! Plus my credit score is getting a lot whole lot better! FDR is a life saver!

4 years ago

Reply from Freedom Debt Relief

Congratulations, David. We are thrilled to be a part of your debt-free journey! As you continue making headway toward financial freedom, be sure to log into your Client Dashboard at to monitor every step. You can also chat with us live if you have any questions. Thank you for choosing Freedom Debt relief to reach your financial goals.

Jan. 27th, 2020

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Verified Customer

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Sheri tarpey

Very informative & dedicated to helping me stay on track with getting out of debt

4 years ago

Reply from Freedom Debt Relief

Yes, we are, Sheri! We are thrilled to hear how well supported you feel while in our program. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Jan. 27th, 2020

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Verified Customer

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Lawrence Walker

Very good at the beginning I was told what FDR would do and that's exactly what they have done.

4 years ago

Reply from Freedom Debt Relief

lawrence, thank you for your feedback about our program. We take pride in providing our clients with the greatest experience possible. If you ever have questions or concerns regarding your account with us please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Jan. 26th, 2020

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Verified Customer

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Diane Rustan

I liked how I was always able to talk to an individual. The staff was always helpful and polite

4 years ago

Reply from Freedom Debt Relief

Diane, we strive to provide excellent customer service throughout your program with us. We thank you for taking the time to tell us about your experience. In the future, feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at . Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2020

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Verified Customer

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Rosa Morganza, LA

Freedom is prompt every time I try to get in contact with them. I think they're very trustworthy.

4 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Rosa! We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Dec. 23rd, 2019

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Verified Customer

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Leah Adams

I have enjoyed each person I have talked with at Freedom Debt. Always helpful and patient

4 years ago

Reply from Freedom Debt Relief

Leah, we are glad to hear that you are satisfied with the services that have been provided to you. We work hard to give great customer experience. Remember if you ever need anything please call Client Services at (800) 655-6303.

Dec. 21st, 2019

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Verified Customer

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joe mendez

Everything was going ok except for citibank acc. they are sueing me, why didnt crossroad or freedom help from they sueing me.

4 years ago

Reply from Freedom Debt Relief

Joe, we understand how frustrating a lawsuit may be. However, this is why we provide our clients with resources to help with a lot of different situations. If you need assistance or to have concerns on your account please contact Client Services at (800) 655-6303.

Dec. 21st, 2019

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Patricia

Scary at first, but everyone was so helpful and encouraging that I felt so much better.

4 years ago

Reply from Freedom Debt Relief

Patricia, it is very normal to feel nervous at the beginning of your program, but this is why we are here 7 days a week to help you with any questions or concerns you may have. We will be rooting you along every step of the way, and we are confident that you will be relived with the services we will provide you. Remember you can reach our client service at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Dec. 20th, 2019

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Verified Customer

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Miguel a ortiz

Nice compani efficient una scale of 5 stars . good personality and I will have happy

4 years ago

Reply from Freedom Debt Relief

Thank you for your kind words about our client services Miguel. We are so happy to have you in the program and look forward to your completion of the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.

Dec. 18th, 2019

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Verified Customer

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Romine Braswell

Very good experience. All my debts were resolved. Everyone was very helpful and polite.

4 years ago

Reply from Freedom Debt Relief

We value your feedback, Romine. Congratulations on resolving all of your enrolled debts! Our team wishes you the best financial future! Please reach out to our client services department or visit your Client Dashboard at if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

Dec. 10th, 2019

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Verified Customer

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Diana Rodriguez

My experience has been great. Working with Freedom has given me relief and peace.

4 years ago

Reply from Freedom Debt Relief

Greetings, Diana! Our team is glad that you have peace of mind since joining our program. Our skilled team of negotiators will speak with your creditors to obtain the best settlements possible! Stay consistent and focused on your financial goals, and we are confident that you'll be successful!
Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 10th, 2019

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Verified Customer

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Richard

very good at taking care of the issues, taking the issues in their hands and out of ours.

4 years ago

Reply from Freedom Debt Relief

Richard, we value your feedback. It's great knowing you found us helpful and are happy to take the burdens off of you. We encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Dec. 11th, 2019

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Verified Customer

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Jimmy Lujan

The staff that I dealt with has been very helpful and supportive on reducing my debt.

4 years ago

Reply from Freedom Debt Relief

Jimmy, we appreciate you taking the time to leave us a review! We are pleased to hear about your savings thus far and look forward to your successful future. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at .

Dec. 12th, 2019

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Verified Customer

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Gail Sisso

Fine, except some creditors continue to contact and harrass after over a year of my being on the plan.

4 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Gail. We would love to address your concern. Please reach out to Client Services to get a more in-depth way to handle those calls. You can also check your progress on your Client Dashboard at , or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Dec. 10th, 2019

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Verified Customer

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Richard

Excellent information prior to signing. The program works just as they said it would.

4 years ago

Reply from Freedom Debt Relief

Richard, we're pleased to hear you were well informed of the program! We look forward to you becoming debt-free. Client Services can be reached seven days a week at 1-800-655-6303 should you have any questions. Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2019

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Verified Customer

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Yolanda Garcia

They have provided the Best Debt Relief and in the quickest and efficient manner.

4 years ago

Reply from Freedom Debt Relief

Yolanda, we value your feedback. Our team is pleased knowing you appreciate how quickly we are assisting you on your journey to become debt-free. We also encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Dec. 10th, 2019

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Verified Customer

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Judy Davis

FDR has been a Godsent. They have relieved a lot of stress from having to deal with collectors.

4 years ago

Reply from Freedom Debt Relief

Thank you for your kind review, Judy! We're happy to take some of the stress away. Please feel free to follow your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Dec. 2nd, 2019

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Verified Customer

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Juanita Nassardeen

Great. FDR was able to resolve my credit problems and I am able to get credit again.

4 years ago

Reply from Freedom Debt Relief

Juanita, we're glad to hear your credit is improving! We look forward to your continued success in the program. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

Dec. 3rd, 2019

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Verified Customer

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Debby Mccombs

It is a very good experience bill collectors stop calling they took care of everything

4 years ago

Reply from Freedom Debt Relief

Hello, Debby! Thank you for taking the time to leave us a review. We look forward to you becoming financially free! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Dec. 3rd, 2019

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Verified Customer

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Janis Russell

I send them money and they pay my debts. I don't have to deal with anyone,they do it all.

4 years ago

Reply from Freedom Debt Relief

Thank you for your review, Janis. We're happy to relive the burdens off of you. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Dec. 3rd, 2019

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Verified Customer

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Loretta Killeen, TX

Freedom debt relief keeps me very informed through text and email. I am satisfied with them.

4 years ago

Reply from Freedom Debt Relief

Hello, Loretta! Thank you for taking the time to leave us a wonderful review! We are glad to hear that our client services team has been able to assist you in providing you with updates. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Nov. 27th, 2019

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Verified Customer

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Joyce

4. The process seems slow so the more money you can give the quicker your payoffs will be.

4 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Joyce! Our team is committed to your success and know this process can start off slow sometimes. We appreciate you for allowing Freedom Debt Relief to be a part of your journey to financial freedom. Keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 26th, 2019

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Mary L Zerbe

I did not see the results I expected. One account could not be settled and instead of at least half pay off I am pay $6100. Fees are way too HIGH.

4 years ago

Reply from Freedom Debt Relief

We apologize for any disappointments you've experienced in our program, Mary. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. If you have any questions regarding fees, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Nov. 26th, 2019

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Verified Customer

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Jennifer W

The people were very prompt and resource with all my questions and concern. Great polite serive.

4 years ago

Reply from Freedom Debt Relief

We're glad we could provide you with the prompt service you deserve, Jennifer. If you come across any questions throughout your program, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Nov. 26th, 2019

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Verified Customer

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Harriet Sanders

They are true to their word. Their negotiation process worked as I was told to expect,

4 years ago

Reply from Freedom Debt Relief

Harriet, we value your honest feedback. Our negotiation team is top-notch, and we take pride in the work they do. We encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 26th, 2019

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Teresa Duran

I feel so relaxed now. My debit is almost gone, thanks to FDR. I'm happy I signed up with them.

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Congratulations, Teresa, on the progress you've made in our program! We're excited to see you're so close to achieving your financial goals. Thank you for allowing Freedom Debt Relief to be a part of the journey.

Jun. 16th, 2020

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Pamela Mearns Cicero, NY

They have been extremely helpful in negotiating with credit card companies to resolve my debts.

4 years ago

Reply from Freedom Debt Relief

Thank you very much, Pamela! We're very pleased to know we've been able to assist you with obtaining your goal of becoming debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for choosing Freedom Debt Relief!

Nov. 4th, 2019

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Verified Customer

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Mae Valdez Virginia Beach, VA

They gave me hope and piece of mind which I value the help this company has given me.

4 years ago

Reply from Freedom Debt Relief

Mae, we appreciate your comments in regards to your debt relief program.
Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. Do not hesitate to reach out to Client Services if you ever have any questions at (800)-655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Nov. 4th, 2019

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Verified Customer

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Nathan L

They have been very compassionate and thorough in all their explanations of everything.

4 years ago

Reply from Freedom Debt Relief

Hi, Nathan, thank you for your review! We are glad to hear that our client services team has been able to help you along this journey of becoming debt-free. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Oct. 30th, 2019

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Moore

Good systems in places so you can feel comfortable in making your life better on your road to recovery

4 years ago

Reply from Freedom Debt Relief

Hello, Moore, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free.
If you ever have any questions, please reach out to us at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Oct. 30th, 2019

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Verified Customer

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Patricia

Their people are very easy to talk to and they explain and answer all questions.

4 years ago

Reply from Freedom Debt Relief

We appreciate your glowing review, Patricia! Our team will be here to guide and support you on your journey to financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Nov. 7th, 2019

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Verified Customer

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James R. Alford

My experience has been a very good one. I am looking forward to the day my debts are paid off.

4 years ago

Reply from Freedom Debt Relief

James, we appreciate your review in regards to your program! We look forward to your continued success. As we continue down the road of becoming debt-free, please remember you can track your program process online through your Client Dashboard at .

Nov. 8th, 2019

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Verified Customer

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Pam

They were very helpful. Everything was explained well. Answered any and all questions.

4 years ago

Reply from Freedom Debt Relief

We value your kind feedback about your experience, Pam! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 5th, 2019

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Verified Customer

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Judith A. Sullivan

They have been providing excellent service and settling many of my creditors and have given me some piece of mind.

4 years ago

Reply from Freedom Debt Relief

Hello, Judith! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at .

Nov. 8th, 2019

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Verified Customer

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Rebecca Campbell

The experience has been very easy and simple. There has been no stress and it's very easy stay updated.

4 years ago

Reply from Freedom Debt Relief

Rebecca, thank you for taking the time to leave us a review! We couldn't be any happier than to see another satisfied client, and we're glad the program has alleviated stress off of your shoulders! Please contact Client Services at 1-800-655-6303 if you need assistance.

Nov. 8th, 2019

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Verified Customer

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Charles Wiley

All very good done everything for me all I did was sit back and let them take care of all

4 years ago

Reply from Freedom Debt Relief

We value your review, Charles! We are proud to be able to provide you with a great client experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 5th, 2019

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Verified Customer

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william turner

Awesome. Great negotiators! Very professional and contacted me easily on my phone and email.

4 years ago

Reply from Freedom Debt Relief

William, we're glad to hear you're pleased with your program! Our negotiations team works diligently to secure the best settlements possible for our clients. We look forward to the continued success and savings! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account.

Nov. 8th, 2019

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Verified Customer

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Donna L Millet

I had 9 delinquent accounts and they have settled 7 of them at about 40% reduction FDR is great!!

4 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your review, Donna. It makes us happy to know we are providing you with great services. We look forward to continuing to help you reach your financial goals. Let us know if you come across any questions or concerns. You can contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Nov. 5th, 2019

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Mildred Owen

The process works. All you have to have is patience. The staff is very friendly and easy to work with;.

4 years ago

Reply from Freedom Debt Relief

Greetings, Mildred! Thank you for sharing your positive feedback about our company! We pride ourselves in providing world-class customer service. Please contact Client Services at 1-800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2019

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Verified Customer

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Jennifer Scheidler

It has been a fantastic experience. They have worked hard on my behalf to get stuff settled.

4 years ago

Reply from Freedom Debt Relief

Jennifer, thank you for your feedback regarding our services. Our negotiators do an amazing job of obtaining the best settlements and making sure our client's debt is getting reduced! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If you ever need our assistance please call Client Services at (800) 655-6303.

Jul. 30th, 2020

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Verified Customer

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Mary Pickney

They help me to pay off crediter with out stressing about how I'm going to get things paid on time

4 years ago

Reply from Freedom Debt Relief

We are happy to have taken some weight off your shoulders, Mary. We will be here for you every step of the way! If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Nov. 5th, 2019

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Verified Customer

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Inez Villanueva

They are very good, they explain every detail and are able to answer any questions you may have.

4 years ago

Reply from Freedom Debt Relief

Inez, Thank you for your review. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Nov. 9th, 2019

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Verified Customer

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Acquanetta Daniels

My experience has been very positive. I am anxiously waiting to get to the end of the process.

4 years ago

Reply from Freedom Debt Relief

Thanks for the great feedback, Acquanetta. It is rewarding to us, hearing that you are having a positive experience in the program. We are also anxious to see you reach your financial goals! Keep up the great work. We are here for you if you have any questions or concerns. Feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Nov. 5th, 2019

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Verified Customer

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Diane Furlong

We've had a very good experience. They're friendly, knowledgeable, and respectful.

4 years ago

Reply from Freedom Debt Relief

We value your feedback, Diane. We work hard to meet these expectations and we are glad we hit that mark for you. Let us know if come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.

Nov. 5th, 2019