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Fast Track Debt Relief

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5.9

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LAST UPDATED: September 20th, 2022

Fast Track Debt Relief is a debt settlement company that includes the customer in the debt settlement planning process. For more than a decade, Fast Track Debt Relief has offered debt settlement services to help consumers find relief from crippling debt and reach financial goals. It has a minimum unsecured debt requirement of $10,000. Although the company lacks many important industry accreditations, many clients have reported great experiences.

The company differentiates itself from others in the industry by the fact that it has a nationwide paralegal network. Additionally, the company provides full legal representation for all clients, free consultations, and takes pride in its customer satisfaction.

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The Good

  • Free Consultation
  • Detailed Debt Relief Program
  • Money-Back Guarantee
  • Customer Service

Free Consultation

Fast Track Debt Relief offers free consultations to potential clients who are interested in its services. Because the company employs debt relief experts with years of experience, a free consultation can reveal multiple avenues for becoming debt free.

Detailed Debt Relief Program

FTDR's debt settlement program is simple and clear. First, debt settlement customers will review their debt and determine their financial distress with the debt experts and debt counselors at FTDR.

Next, clients will assist FTDR's debt counselors in creating a customized debt resolution to map out their road to financial stability. After those initial steps, customers will begin to make a predetermined monthly payment into a special savings account to be used to negotiate with a creditor or creditors. The money in this account will be used to make settlement payments to each lender.

With its the debt settlement program, clients work with debt relief experts at Fast Track Debt Relief to establish a savings plan to settle their debt without paying any upfront fees.

Money-Back Guarantee

Customers do not pay anything until some of their debts are settled. The company also offers a 100 percent money-back guarantee.

Money-back guarantees are rare in the debt settlement industry because they ensure that the company is confident enough in its debt relief experts that it will give clients their money back if it doesn't work out.

Customer Service

Fast Track Debt Relief will set clients up initially with a professional negotiator to handle their case. People who have contacted FTDR say the representatives are very helpful and able to walk them through the settlement process. Clients are well-informed throughout the entire settlement program.

Customers receive a personal enrollment agent through the entire settlement process. One new FTDR client said they appreciated that they were given a quote right away. The ability to have one point of contact throughout the entire process ensures that clients have easy access to information about their account and answers to their questions.

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The Bad

  • No Accreditations
  • Unclear Service Variety
  • Limited Availability
  • High Minimum Debt 
  • Limited Cost Information

No Accreditations

Though Fast Track Debt Relief does have years of industry experience, the company does not appear to be accredited with the FTC, AFCC, or IAPDA. Accreditations such as these generally ensure expertise and fairness within the debt relief industry. Though lack of industry accreditation is no guarantee of unreliable debt settlement services, accreditations do serve as a roadblock to predatory debt companies.

Unclear Service Variety

There is more than one way customers can become debt free. The company's primary debt relief service is its debt settlement program, which is made quite clear on the website. Fast Track Debt Relief also describes the benefits of other debt relief options, such as debt consolidation, credit counseling (debt management), bankruptcy, and making minimum monthly payments (on your own).

It is unclear if the company offers any of these additional services, though it is clear it does offer debt settlement. Fast Track Debt Relief presents its debt settlement services as the smartest, cheapest choice, which may be true depending on your personal financial situation—especially if your debt or the accumulation of multiple debts you have exceeds $10,000.

The difference between debt settlement and debt consolidation is primarily the effect on your credit score. Because debt settlement usually requires customers to stop paying their debts, it can have a negative effect on your credit score but is typically quicker and cheaper than debt consolidation.

A debt consolidation loan involves taking out a personal loan in order to pay off all of your debts (turning many debts into one); the advantage of debt consolidation is that you turn many monthly payments into just one monthly payment with one, preferably lower, interest rate. When deciding between debt consolidation care or debt settlement, it's mostly up to personal preference, as there are multiple roads to financial freedom.

While Fast Track Debt Relief may or may not offer more debt relief services than debt settlement, the information about debt relief options on its website shows that the company works to ensure that clients make good decisions about resolving their debt.

Another service not mentioned is whether or not the company can help you stop debt collector calls by rerouting those calls directly to the company. Some debt relief companies make it a point to offer this option or let you know what to do when a debt collector calls you while you are enrolled in a debt relief program, but we don't see any information about this on Fast Track's site.

Limited Availability

Fast Track Debt Relief has disclosed that it operates in 35 states in the U.S.; however, it is unclear which states Fast Track Debt Relief operates in. Potential customers are encouraged to reach out to the company for more information. Compared to bigger debt relief companies like Freedom Debt Relief, Accredited Debt Relief, or National Debt Relief, Fast Track Debt Relief offers little information about state availability.

High Minimum Debt 

Fast Track Debt Relief does not accept anyone with under $10,000 in unsecured debt. This is higher than some competitors. Sometimes, in cases of credit card debt or personal loans, total debt can actually be lower than $10,000 in unsecured debt.

Unsecured debt is any form of debt owed to a creditor that is not secured by some type of asset. Examples of unsecured debt include credit card debt and personal loan debt. On the contrary, examples of secured debt include mortgage debt or a car loan. Most debt relief companies, including Fast Track Debt Relief, only work with unsecured debt, since secured debt is not able to be negotiated since it represents real assets.

Limited Cost Information

The company insinuates that customers will have one low monthly payment to pay off their debt through Fast Track Debt Relief's debt settlement program. This is true since customers must make monthly payments into a special savings account that will be used to pay off creditors (instead of the normal payments to creditors; this is the reason debt settlement lowers one's credit score).

The actual fee charged to Fast Track Debt Relief is not mentioned on the company's website. The industry average for debt settlement fees is between 20 and 25 percent of the total enrolled debt. Some companies charge as low as 15 percent. The reason many debt settlement companies do not disclose fees is that it varies according to each customer.

Make sure to ask what the company's debt settlement fee is and other questions you have about the settlement process when you have your free consultation with a debt relief specialist from Fast Track Debt Relief.

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The Bottom Line

Fast Track Debt Relief is not a debt consolidation company. Instead, FTDR offers quality debt settlement services that include consultations, negotiations, a money-back guarantee, and highly rated customer service. If you are overwhelmed by credit card debt or other kinds of unsecured debt, the settlement company can help you resolve your debt.

Because there is more than one way to become debt free, it's important to compare this company's services to those of other top-rated companies. It's also a good idea to explore consolidation options and debt management plan options, especially if you're more interested in debt repayment strategies than overall debt reduction.

However, if you're looking for debt reduction, a settlement program is a good way to do that. If you meet Fast Track Debt Relief's requirements by having at least $10,000 in debt, we recommend reaching out to Fast Track Debt Relief to see if it will be a good experience for you.

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4.8

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121 Reviews

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92%

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5%

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2 grade

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1 grade

3%

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Ray Durie Winterville, GA

I was recently ready to drop out of this program due to lack of information and what I felt was no customer service. I was able to get in touch with Daisha M and have a heart to heart conversation about what I had gotten myself into. I have to say that as a sales manager I was very impressed on how Daisha took the time to work with me and give me an easy feeling on how they would not only help me but the customer service was over the top. Daisha answered every question and even called me back to make sure I was comfortable with my decision to stay with the program. In this day and age, customer service is usually thrown by the waist side but Daisha Martin went above and beyond to provide answers and service. I did a complete 180 from deciding to leave and will stay the course due to her actions. If i had the chance I would hire her for my company as well due to the proof that her heart is in the business and she stayed with me and followed up with me. Thanks for securing and building my trust. I would have left if it wasn’t for your customer service.

5 years ago

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Virginia Kurtz

I have been working with Katie M. on eliminating my debt with several credit card companies, all adding up to a substantial amount. Katie and your company could not have been nicer and helpful in making this ordeal very easy for me. I had just been through a rather tough divorce and trying to do this on my own was terrifying. There were months that I was not able to make the scheduled payment and she and the others would let me pay what I felt comfortable with and not being penalized for it. And finally, after 2 years, I a, debt free from credit cards!..The freedom this feels is unbelievable. Now, I don't hold my breath every time the phone rings, thinking it is a bill collector.]I have Katie M. and Fast Tract Debt Relief to thank for this. Thank you from a grateful customer!

5 years ago

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Maryann Motza Aurora, CO

In April 2013 my finances were horrible for a variety of reasons, including increases in the minimum monthly payments required by credit card companies, increases to the interest rates those companies were charging, and income reductions due to the Great Recession. The stress was unbearable because I could no longer pay all of my basic expenses like the mortgage, taxes, insurance, food, and so forth, plus still make the minimum monthly payments required by the credit card companies. I wanted to avoid bankruptcy because of the long-term stigma and financial issues doing so entails. I searched for debt settlement and other similar programs that would give me the necessary support to resolve my credit card debt once and for all. When I spoke with the representative at Credit Advocates, which is a subsidiary of Fast Track Debt Relief, and he explained the program to me, I was amazed at how much more assistance this program offered compared to all the others I researched. The representative indicated it would take until late 2017 or early 2018 to resolve my debt which exceeded $100,000 and involved 13 credit card accounts. He reassured me that program staff would be there for me the entire time, including dealing with any companies that might take me to court. I was still employed full time and had a very stressful and time-consuming job, so knowing program staff would handle everything gave me the comfort and stress-relief I needed not only for my financial relief, but also for my physical and emotional well-being. Throughout the program Lisa S. was the Account Manager assigned to me. There are not enough words in the English language to express the positive feelings I have for her – amazing, phenomenal, fantastic are at the top of the list! She was always supportive and encouraging even when issues arose. She provided monthly updates to me and clearly and completely explained my options when I needed to make decisions regarding each settlement offer. Throughout the program I had not only an advocate, but also a friend who was battling the credit card companies for me, rather than me having to continue facing them alone. Prior to entering the program, I had, literally, begged them for some relief in the interest rates and minimum monthly payments that they required, but to no avail. Once Lisa and the other staff with the program began dealing with the credit card companies and collection agencies I could finally focus on living my life stress-free, especially as each settlement occurred. One of the major advantages of this program involves the fees I paid up-front to have attorneys available when court actions were filed against me. John E., was incredible! He was assigned to assist me with several lawsuits and each time achieved an extremely favorable outcome for me that did not require me to come up with additional cash beyond the regular monthly payment that was already part of my program. I successfully completed the program in May 2018 and am now debt free and no longer scared to open my mail and answer the door or phone. My credit rating has been steadily increasing as more and more of the 13 credit cards were settled. Now that all are resolved I expect my credit rating to soar! I am now retired and have more to look forward to than I ever thought possible back in early 2013.

5 years ago

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Zee Pas

Two Words - Trish T.! Thank you Trish and Fast Track Debt Relief for providing amazing customer service and for holding my hand through a very difficult and stressful chapter in my life. I appreciated Trish keeping me informed through every step of the process. She went above and beyond - always. Thank you for treating me like family. I am happy to report that I have attained financial freedom after working with Fast Track Debt Relief for a little less than 1 year. Once Trish and Fast Track Debt Relief stepped in, I felt like my unmanageable financial situation was finally under control. This took an enormous stress off my shoulders and allowed me to get my life back in order. And I am now proud to say that I am free of credit card and unsecured debt. Thank you Trish!

6 years ago

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Mary Giese Waupaca, WI

I choose Cornerstone Legal Group because I couldn't keep up with all my credit card debt. The debt collectors are threatening people and got served court papers by one. My daughter read about them and said I should give them a call and see what they could do. Customer service was excellent and they worked with me to get me debt free. I had several customer service team members. They all very understanding and answered my questions and checked on me monthly. Robin T. and Lisa S. of Legal were very helpful and contacted me when a settlement was proposed and asking for my exceptance. I am so glad their Legal Team were the ones that dealt with the Debt Collectors and got a settlement . I am on my last settlement and will be debt free of credit card debt. I would recommend Fastrack to anyone who has struggled with credit card debt. Thank you.

6 years ago

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Guadalupe A Asencio Modesto, CA

When there is someone who really takes pride in their career, it shows when they take the time to explain their program. It is true that the clients health & age are not aware of to Frontier Consumer Services, but when these issues are cleared & a company representative, such as , Daisha M. takes time to explain the program, it makes a great difference. Some of us (clients) have dyslexsia & that makes a great difference on how we (client) interpets the written words. I am so great full to Daisha M. for take the time to explain the program to me. Because of this representative I will continue my program with Frontier Consumer. Thank you so much Daisha M.

6 years ago

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Murali Sunkara Cumming, GA

I worked with Soranny L, she is very polite and has lot of patience to answer all questions. First thing she will give moral confidence to the customer which is very important for customers at at difficult times. In general answer is 30 to 90 days to settle with creditors , but Soranny used to take personal interest to follow up with negotiators and settle with creditors within a day or two. I really appreciate all her help to settle my credit cards and became a debit free.

3 years ago

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yousef mohamed Staten Island, NY

I got overwhelmed with my credit cards debt but thanks to fast track debt relief, they helped me organize my life and pay of my debt with a short time. They help you pay of your debt with what's best for you. They are always polite and ready to answer all your questions. I am happy that I turned to the right program. I strongly recommend this program.

4 years ago

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Tangy Roseborough Salisbury, NC

For the most part the program was very beneficial to us in clearing most of our debt. Student loans are a beast. Robin was very helpful in assisting me with closing out our account. The refund was an added bonus! When selecting a company to help you clear your debt, my advice is to do your research. Thank you for all that your company did to lighten our load. Very much appreciated..

4 years ago

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Roger Branch Carson, CA

I'm pleased with the work fast track that's done for me so far they have been very professional the team of young ladies they're just awesome and so is Derek they have answered all my questions they have assured me that they would make the best best settlement on all of my accounts they have kept they word I would recommend anyone that has a debt problem keep up the good work I have an awesome team things are looking great thank you very much

5 years ago

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S H Houma, LA

I had a little bit of a rough start, with having a new representative every couple of weeks, and not sure who I was supposed to be corresponding with, but after a few months I was paired with Robin and Lisa and they have both been absolutely amazing and so easy to get in touch with. They have been able to answer all of my questions and always keep me up to date with my accounts. I appreciate the two of them so very much, and couldn’t be happier! Thank you ladies for all that you have done for me and to make this process as easy as possible for me! It is greatly appreciated!!!!

5 years ago

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James Hunter Hinesville, GA

My experience with fast track debt relief is going along wonderfully. Mrs. Robin T is amazing and she takes care of you and keeps you up to date on everything going on. Mrs. Robin is helping me get my life back together and I can’t thank her enough for it! She is the best hands down!! Because of her I will be able to buy the house I want for my family and have a successful life with no worries!! I would recommend fast track debt relief to any and everyone.

5 years ago

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Jim Richardson Eads, TN

Fast Track Debt Relief has been wonderful. They have been honest and upfront with all details since my very first phone call. My customer service representative (Robin T) has given me a feeling of comfort & encouragement all the way through the process. She has handled all of my concerns and transactions with promptness, professionalism and a caring attitude each and every time. I enrolled $44,000.00 of unsecured debt on a 48 month term. I highly recommend Fast Track Debt Relief to anyone that is in need of an honest and dependable partner to help you resolve your unsecured debt burden. Jim

5 years ago

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James David Bloomfield South Jordan, UT

There are two women working wit h me in this Fast Track Debt Relief program, namely Katie M and Crystal I. I have a very positive satisfying experience with them in the performing of their duty. they are performing their duty in a very professional manner. They know their stuffs. they are awesome, they have good PR also. when I send them letters from my Creators attorneys they handle those attorneys with swift and professional manners and solve those problem for me and keep me safe. they know what they are doing, I give them 1000 stars

5 years ago

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katrina Sandy, UT

I was so in over my head could not sleep at night worrying if I could make it til payday. I called corner stone an they were so nice so helpful an changed my whole life. anyone who needs help please look these people up. they are so awesome an so easy to work with. thank u so much for helping me make my life so much better. from the bottom of my heart thank you. sincerely Katrina

5 years ago

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Jonathan Hamilton Linden, MI

I was very happy with everything that Fast Track did for me! Evelyn really helped guide me through the program and was always there for me when things got tricky. I want to thank Evelyn personally for all of her help. Thank you also to everybody at Fast Track for helping me get out of debt. I highly recommend the program to anybody looking to move on to becoming debt free. Jon Hamilton Linden, Michigan

5 years ago

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Ty Peters Lawrenceville, GA

Trish T helped turn what could have been a negative experience, into a positive one. She single-handedly changed my perception of Fast Track Debt Relief and was patient enough to clearly explain every step of the process to me. She represented the company ethically and honestly. Fast Track Debt Relief lived up to what was promised and I am quite satisfied with the outcome!

5 years ago

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Diana Garcia The Bronx, NY

Fast Track Debt Relief has helped me get rid of my debt as quickly as possible. The customer service in this company is exceptional. The monthly payments to reduce my debt were very reasonable and affordable. I have now reached financial freedom and can start enjoying life again without the heavy burden of debt always following me. Thanks for your support during this difficult financial time for me.

6 years ago

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Almerinda Caputo Stamford, CT

Fast Track has been handling my debt for a year now. Today Oct. 25 I was advised another account has been successfully negotiated. So far I have been very satisfied with the expertise and pronfessionalism this company has displayed to me. I would highly recommend them and they have a very great team there working well together and you are a winner at the end of the day!!

6 years ago

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Patricia Caskanett Saint Louis, MO

I feel like Fast Track Debt Relief gave me everything they promised! They said it would take 3 years and it has only been 3 months over that. That was because of one of my creditors dragging their feet and refusing to work with them. They called me every month with updates as well as when there were and changes to report. They have been very professional and helpful on the phone at all times and called back in a timely manner when I left a message. .

6 years ago

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Review Source

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Russ wisterman West Sacramento, CA

Every time I call to ask advice or to get help understanding how thing are progressing has been very good and patient with me .this has been a very grateful company to work with to get our debt cleared up in a very short time

1 year ago

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Gina Rieken Annapolis, MD

The company was wonderful to work with. They were quick to respond to every question I had. They were reassuring when I had any doubt about the program. My debit was settled sooner than expected. I was very pleased with them. I highly recommend this company to anyone wanting to consolidate their debts.

4 years ago

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Joe Girmscheid Philadelphia, PA

To the team what amazon job you guys done for me and my family at first i didnt belive in you guys at first but mrs lopez confince me to trush her and it pay off thankvyou so muck for everything you did for me thaks joe girmscheid

4 years ago

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Jose Gonzalez Salton City, CA

Fast track debt relief is been my way out of debt, with great customer service, they always answer my calls,they keep informed and the great feeling of peace of mind a company is taking care of my business, if I find a person with the problems I had I will surely recommend fast track debt relief.

4 years ago

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clementine smith Albany, GA

So far my experience with Fast Track Debt Relief is wonderful.The customer service is on point.Whenever I need to ask a question concerning my debt, they are there to respond asap.Looking forward to completing the program.Thanks!

4 years ago

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Robert oquinn Kingsland, GA

This is for Robin! She is a very passionate, sweet and hardworking lady with me! Even though she has not seen me, I feel like we are family. She assures me all the time that everything is going to be ok. Yall are very lucky to have Robin on your team!

5 years ago

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alex sedillo Albuquerque, NM

this company is the greatest first started with lisa then robin took over robin was awsome she was very helpful you guys helped me through the rough times only problems was to view my account i did not understand it. thank you guys so much and special thanks to robin god bless

5 years ago

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Earl and Tinamarie Orth New Buffalo, PA

I cannot thank Robyn and Cornerstone company for working so hard with my husband and myself to get debt free. Thank God this company is so honest and trustworthy. I encourage anyone in a debt situation do not hesitate to call Robyn at cornerstone.

5 years ago

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Annette Bertin Lawrenceville, GA

My experience was beyond satisfactory. Lisa deserves a10 Star on how comfortable she made me feel. She spent time explaining the entire process and gave me the reassurance that everything will be settled in a timely manner and I can rest assured!

5 years ago

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Glenda Eason Edison, GA

I had a few bills that needed to be added on yet keeping the payments low Katerina and the group worked very hard trying to fix the problem. She calls later and says they worked everything out. The best day I had in almost a year. Thank you all for your help.

5 years ago

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Jenny Hegbloom Surprise, AZ

What a wonderful person Daisha M is! She has helped me along the way in my financial struggles and has been there to guide me along the way, reassuring me that everything will be fine and her and her team are there to help me. Wondering to work with!!!!!

5 years ago

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Leonard Walker Lawrenceville, GA

Contacting this firm is the best financial decision I have made in ten years. Robin, the professional advisor assigned to my case is knowledgeable, pleasant and trustworthy. She keeps us well informed on every aspect of our case, which is great and offers us stress relief knowing Robin is involved in our negotiation settlements.

5 years ago

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Sevrokev Smyrna, GA

Sorani L has done an amazing job of staying on top of things and dealing with my needs. It has been a real pleasure working with her and her team. With her guidance I am actually going to finish my program 2 years early. That's just amazing. Can't say enough good things about these people and this company.

5 years ago

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James Cole Milpitas, CA

Both Amy Q & Astrid P have been tremendous help thorough this difficult time. I feel like my account is in good hands, and I'm constantly being checked up on every few weeks to make sure everything is up to date with notices and payments!

5 years ago

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Sylvia Saenz El Mirage, AZ

I've so pleased on how Robin has kept me informed on my account she calls emails me and makes sure if I have any questions to call her I would so Recommend you to any of my friends and family so glad I made this decision thank you so for your kindness and patience Robin I no I can call if any questions or concerns.

5 years ago

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Amanda Austin, TX

Fast Track Debt Relief has been amazing! It seems as though the process goes slow at the beginning but before you know it your accounts are settled and your done. Robin has always been great answering ALL my questions and is on top of everything. I would definitely recommend this to my friends

5 years ago

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Priscila Rodriguez Los Angeles, CA

I'm very thankful for the help I have gotten from Cornerstone. They have helped me when I did not think there was any chance I can be debt relief. Katie M. was amazing and I always looked forward from her to see what good news I've gotten from them. Thank you for everything and for being so patient with this process!

5 years ago

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Gregory Hernandez Albuquerque, NM

Fast Track Debt Relief and it’s service providers one in particular Ms. Trisha T have done an amazing job and I definitely would recommend them for any one needing debt relief. Ms. Trisha T and Fast Track Debt Relief my wife and I would like to thank you for putting us on the right track.

5 years ago

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Valerie Madera Warner Robins, GA

Lisa S is the best account manager ever! She's awesome! She's courteous , friendly and very knowledgable in her expertise. She takes the time out to explain information to her customers and ensures that they understand the logistics. She is a God-Send!!

5 years ago

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Diane C McNeal Mesa, AZ

I did a terrible mistake in judging Fast Track Debt Relief, but with the help of Trisha T. she talked some sense into me. She explained a lot about what was going on with my progress and why they weren't returning my calls. I'm in good hands now. I have a new team and they all are very nice. So thanks to Trisha for all her help.

5 years ago

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Fredrick W Brown Richmond, VA

I am satisfied with Fast Track understanding my situation and going above and beyond to assist me going forward with a positive outcome. Everything they stated would be done, has been done. Thank you Fast Track for addressing my concerns!

5 years ago

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Cheri Gronholm Pueblo, CO

Fast Track has very helpful people. They worked with me when my funds were not available for the full amount of the payment. I also got my debts paid in the time frame they set for me and I am so glad. The 3 years that they worked with me went by very quickly.

5 years ago

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Clem Alcala Elizabeth, NJ

I am very pleased with the quality of service that I have been receiving from my case manager Daisha M. I also continuously receive monthly followups on the status of my debt each month and I have been courteously made fully aware of the time table by which I will receive call backs or response to an email voicing a concern.

5 years ago

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Leslie Cumming, GA

I've been treated respectfully, and well informed. I'm relieved to know an exact pymt per month, that works for me. A smooth process which has reduced my stress, and has me on my way to becoming Debt Free! I Thank them for their understanding and patience.

8 years ago

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Karen Bradley Riverton, NJ

Excellent experience. Always ready to answer any question I had. Good communication and kept me updated on the progress of my account. I highly recommend Fast Track Debt Relief.

4 years ago

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Verona Houston Queens Village, NY

I have stated this program almost 2 yrs ago and I have no regrets . I was so lost in debt until I found this company, it's a great company and I most definitely will recommend it to any one who wants to live debt free.

5 years ago

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Dathan Culpepper Portales, NM

My experience with your company has been great. Robin has been nothing but professional and helpful throughout this process. I would recommend this service to anyone. Thanks for all the help, especially to Robin.

5 years ago

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Lisa Capitol Heights, MD

I began this journey a few weeks ago and I am very happy to say that everyone that I have come in contact with has been helpful and made themselves available if I had questions (which I have) or if I needed help.

5 years ago

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Briseida Garcia Hephzibah, GA

I love the program because the have me informed at any time they call me, text me and Email me and the answer my call on the same day is just a blessed for me thank you for helping me in this rough time.

5 years ago

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Sam Makara Lady Lake, FL

the person who I spoke to was terrific. Robin went out of her way to be nice. Even laughed at my joke ...lol. I would tell everyone if they need help, don't hesitate to call them.

5 years ago