CreditAssociates

• Free Consultations
• Online Account Access
• Accreditations
• Performance-Based Fees

Free Consultations

CreditAssociates offers free consultations to help potential clients decide whether its debt settlement services are right for them. This is essential among reputable debt settlement companies and in fact, you should never work with a debt relief company that does not offer a free consultation with no strings attached.

Online Account Access

CreditAssociates customers can access their accounts online, giving them 24/7 access to information and resources. This is a nice feature in a debt relief company, because you will want to be kept up to date on the progress of your debt settlement case and what creditors still need to be dealt with.

Accreditations

CreditAssociates boasts accreditations from the American Fair Credit Council and the International Association of Professional Debt Arbitrators, two important organizations in the debt relief industry.

It also has a majority of 5-star reviews. One recent CreditAssociates review states that the company is "wonderful...to do business with", has "great customer service," and helped the client get back on their feet and establish their credit once again.

Performance-Based Fees

CreditAssociates doesn't charge clients any upfront fees. The company only charges a performance-based fee after it has negotiated, and the client has accepted, a settlement offer with one of the customer's creditors.

The company states throughout its website that this is a fixed fee rather than a percentage of the client's enrolled debt, but does not disclose the actual dollar amount of the fee.

• State Availability
• Limited Pricing Information
• Must Demonstrate Financial Hardship

State Availability

CreditAssociates does not provide nationwide services. In the debt settlement industry, it is not uncommon to find companies that will service all 50 states. CreditAssociates mentions on its website that the following states are not serviced: Colorado, Connecticut, Minnesota, Maryland, Vermont, and Wyoming. However, it also mentions there are other states it does not service, and we don't know what these are.

Limited Pricing Information

According to the CreditAssociates website, the company doesn’t charge any upfront fees; it only charges a flat performance-based fee after the customer accepts and funds a settlement offer. However, CreditAssociates doesn’t detail how much that fee is.

CreditAssociates also does not disclose a minimum debt requirement. Some of its top competitors like National Debt Relief or Freedom Debt Relief have minimum debt requirements of $7,500. We do not know if CreditAssociates has this same requirement, a higher requirement, or no requirement at all.

Must Demonstrate Financial Hardship

CreditAssociates customers must demonstrate financial hardship in order to use the company’s services. The company doesn’t provide details about this process on its website, except to say that customers must substantiate and prove their financial hardship.