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Consolidated Credit

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8.2

Overall Score

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Maria B Demere

The person I got on the phone was amazing!! She did as much as she could and then gave me some other suggestions that were extremely helpful.

6 years ago

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Terry Awan

Tatiana was professional and pleasant. She addressed all my concerns thoroughly. Very knowledgeable about the program. A+

6 years ago

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Marlene M Scott

Agent Tatiana was very helpful and professional in her service to me today. My compliments to your company. Thank You again, Marlene M Scott

6 years ago

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Jacqueline Adams

Tatiana was very professional and was able to answer my questions and take care of my issues immediately. I was very pleased with the outcome.

6 years ago

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RAFFY Gonzalez Cranston, RI

Tatiana thank you for everything and all your help good job thanks And for the help with consolidated credit it helped me a lot

6 years ago

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kandra clemens

Very professional and respectful. Took care of me with quick and easy service. Have never had anything but wonderful service every time I call.

6 years ago

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Ann Guyson Vancouver, WA

Carrie Ann was very helpful and really polite. She was able to help me with my situation and resolved my Robles in a timely manner.

7 years ago

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Karen Snelling

SashaKay was both courteous and helpful in every way. She was able to answer all of my questions, and added other helpful information.

7 years ago

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MLC Farmington, MI

Carrianne was very helpful with my call today. Just went over my statements and I added money to my monthly payment. Very easy!!

7 years ago

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Adam

I never waited more than 2 mins to be connected to an agent. I also experienced positive accurate help. This is very important to me.

7 years ago

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Sabrina Uxbridge, MA

Elizabeth was the best! She helped me finalize my last payment with my debt. Plus some great tips for the future to help with my credit and spending!

7 years ago

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Joshua Waldrip Fort Worth, TX

I couldn't access the website. Customer Service was able to help me out. She was very friendly and professional. Thanks!

7 years ago

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sylvia jackson Grambling, LA

I didn't like the prices I was being charged every month I thought it was too high. I was not informed of the price increase because the company I was using closed and consolidated credit inherited my account.

7 years ago

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Linda Wood

I spoke to a representative and was a very pleasant call and she explained to me what was going on with the account and I was very satisfied.

7 years ago

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Amber Lucas Tuscaloosa, AL

Very helpful staff, very easy process! I'm actually excited about paying off my debt with Consolidated Credit Counseling on my side!

7 years ago

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Rebecca Friendswood, TX

I just had a question about billing and the person who helped me was very nice and answered my question to my satisfaction.

7 years ago

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Anjelica Salt Lake City, UT

Bob was very helpful going over my account with me very satisfied with the customer service would recommend this company to friends and family

7 years ago

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J-J Dennison Longmeadow, MA

Serena was a great help to me, very very nice and accomidating Wish I could have her all the time, everyone is nice but she is exceptional

7 years ago

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george bradley Phoenix, AZ

Arielle was super helpfull. she took the time to resolve a complex problem. Really appreciate this outstanding level of customer support.

7 years ago

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Shaw Ali Ozone Park, NY

All my problems were solved when i called the agent,she was very helpful and proffessional i love to dealwoth CCS. SHAW ALI

7 years ago

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George Anderson Phoenix, AZ

Polly from Consolidated Credit did an exceptional job in handling my final payoffs and in explaining what was to follow.

7 years ago

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Diane Hulliberger Mason, MI

Everytime I called they were always very nice. No matter how many questions I would ask they always answered.I highly recommend them.

8 years ago

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Laura Biegel Niles, IL

I am very pleased with the customer service

4 months ago Edited February 29, 2024

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Reply from Consolidated Credit

Hi Laura,
Thank you for sharing your review and letting us know your counselor provided the friendly service you deserve! We appreciate the opportunity to help you reach your financial goals. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Dec. 14th, 2023

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Rich Tank

Fast easy answers. Supportive and kind. Highly recommend

4 months ago

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Reply from Consolidated Credit

Dear Rich,
It's a pleasure to hear you are consistently receiving the fast, friendly, and knowledgeable service we always strive to provide! We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 7th, 2023

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Judy Jennings

They understand and are compassionate. It make a difference

4 months ago

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Reply from Consolidated Credit

Dear Judy,
We're very glad to hear your counselor was kind, empathetic, and was able to help find a program that will help you on your journey out of debt! Thank you for sharing your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 4th, 2023

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Andrés L Hernández Hayward, CA

The service is great. . And all the plans fit to anyone

4 months ago

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Reply from Consolidated Credit

Hi Andres,
Thank you for sharing your experience! We're happy to find you a program that will help you meet your financial needs and goals. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Nov. 29th, 2023

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Jenni Blayke Wesley Chapel, FL

Process was made easy and quick. Thank you!

4 months ago

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Reply from Consolidated Credit

Dear Jenni,
We always aim to make our process easy, informative, and quick! We're glad to hear that's the service you received and appreciate the opportunity to help you get free of debt. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Nov. 24th, 2023

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Marilyn Watkins Versailles, IN

Very quick and very helpful friendly staff

5 months ago

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Reply from Consolidated Credit

Dear Marilyn,
We're pleased to hear that your experience was easy and enjoyable! We're always available if you have any questions or need additional help. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to a family or friend, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts:
Facebook - https://tinyurl.com/a5d3rs5y
YouTube - https://tinyurl.com/55whhtk2
Instagram - https://tinyurl.com/yv5j3rka
X - https://tinyurl.com/yckxz84w

Nov. 10th, 2023

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Karlene Williams Denver, CO

Easy process. Friendly customer service. Low payments

5 months ago

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Reply from Consolidated Credit

Dear Karlene,
We're happy to be able to lower your payments and help you achieve your financial goals! Thank you for sharing your experience. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else:
Facebook - https://tinyurl.com/a5d3rs5y
YouTube - https://tinyurl.com/55whhtk2
Instagram - https://tinyurl.com/yv5j3rka
X - https://tinyurl.com/yckxz84w

Nov. 10th, 2023

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John Harshfield Wyoming, MN

Smooth, easy transition, good communication.

5 months ago

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Reply from Consolidated Credit

Hi John,
Thank you for sharing your experience and letting us know that your enrollment was easy with good communication! We’ve been counseling people through credit challenges for free since 1993! If you recommend us to a family or friend, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts:
Facebook - https://tinyurl.com/a5d3rs5y
YouTube - https://tinyurl.com/55whhtk2
Instagram - https://tinyurl.com/yv5j3rka
X - https://tinyurl.com/yckxz84w

Nov. 10th, 2023

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Tawnya Remy

Customer service knowledge and professionalism

5 months ago Edited January 22, 2024

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Reply from Consolidated Credit

Dear Tawnya,
We strive to always provide the very best service and are happy that's what you received! Thank you for sharing your experience. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

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Jose Ariel Guanoluisa Miami, FL

Excellent service!!! A company you can trust, to help improve your credit.

7 months ago

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Reply from Consolidated Credit

Hi Jose,
We're pleased to hear we've been able to help improve your credit while finding a relief program that is working well for you. Thank you for sharing your thoughts!

Aug. 23rd, 2023

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Karen Ellington Curtis Eatonton, GA

Everything went smoothly and had great customer service support

8 months ago

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Reply from Consolidated Credit

Hi Karen,
Thanks for sharing your experience! We're pleased to hear you had an easy time with great customer service.

Jul. 31st, 2023

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Esther

Easy to understand, helpful with all my questions

3 years ago

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Reply from Consolidated Credit

Hi Esther,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on our website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Sep. 23rd, 2020

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alexander mosley Sr North Augusta, SC

Great customer service and quality product

3 years ago

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Reply from Consolidated Credit

Hi Alexander,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out our Credit Dojo. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Sep. 23rd, 2020

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Verified Customer

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Blanca I Gonzalez Spokane, WA

The communication I appreciate very much.

3 years ago

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Reply from Consolidated Credit

Hi Blanca,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Sep. 23rd, 2020

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Verified Customer

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Anonymous Joplin, MO

It's quick. They are very clear and very efficient.

4 years ago

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Reply from Consolidated Credit

Hi Anonymous,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Sep. 23rd, 2020

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Susan Abolafya

Fantastic! Staff made things easy very knowledgable"

4 years ago

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Reply from Consolidated Credit

Hi Susan,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Mar. 16th, 2020

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josh mcgill Iva, SC

I've had a good experience with lower interest rate

4 years ago

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Reply from Consolidated Credit

Hi Josh,
Thanks for allowing us to assist you. We’re glad we could help you! We have a wealth of free resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out Consolidated Credit's YouTube Channel yet, we invite you to subscribe. We’re constantly adding new videos that can help you become more financially savvy.

Dec. 14th, 2020

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Vickie Lynne Epperson

Consolidated has helped me massively without destroying my credit score. I love them!!

10 months ago Edited April 4, 2024

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Reply from Consolidated Credit

Dear Vickie,
Thank you for taking the time to leave a review! We're very glad to hear we've been able to help you and that you've had a good experience throughout your interactions with us.
We're always here to be your advocate. If you have any questions about your program in the future or encounter any issues, we're just a phone call away.

Jun. 13th, 2023

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Alejandra Ocampo Raeder Miami, FL

good service and very friendly, responded my questions and helped me understand my situation better

10 months ago

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Reply from Consolidated Credit

Hi Alejandra,
Thank you for sharing your experience. We're glad to hear that your counselor was able to answer all of your questions and provide friendly service!

Jun. 12th, 2023

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Alicia Smith

Alan my representative was very helpful and patient with me throughout the process!

10 months ago

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Reply from Consolidated Credit

Hi Alicia,
We appreciate you sharing your experience! We're glad Alan made a difference for you through this process and made it easy.

May. 24th, 2023

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Caridad Key Biscayne, FL

The service is excellent and the counselor was super explicit with all the questions I had.

11 months ago

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Reply from Consolidated Credit

Dear Caridad,
We appreciate the opportunity to assist you and are happy to hear your counselor answered all your questions! It's our mission to help people like you become debt free. If you have any questions about your program in the future, please reach out to us again.

May. 16th, 2023

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Lisa perry Mount Pleasant, MI

I love how everything is working out but it is moving really slow to show progress

11 months ago

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Reply from Consolidated Credit

Hi Lisa,
Thanks for sharing your thoughts and leaving a review. Getting out of debt can be more difficult than getting into it, but you'll be rewarded for sticking to your debt management program. Paying off your debts is slower than settling them, but is much better for your credit.
We have many educational resources on our website to help you build better habits and become more financially informed. If you have any questions about your program or encounter any issues, please give us another call.

May. 4th, 2023

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Janet Cusumano North Hollywood, CA

The counselors were extremely nice and patient I was very satisfied with the solutions

11 months ago

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Reply from Consolidated Credit

Dear Janet,
Thanks for letting us know how your counselor did. Getting out of debt is a journey, and if you need any extra help, please call us again.

May. 4th, 2023

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Annette DeDecker-Teal Appleton, WI

Very easy to access the account for updating purposes. Reduced my overall balance due to decreased interest payments.

1 year ago Edited May 31, 2023

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Reply from Consolidated Credit

Dear Annette,
Thanks for calling and we’re glad we could help. We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt-free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Jan. 17th, 2023

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Katrina Waag Omak, WA

All the professionals have been really nice and easy to work with. Cheers to getting out from under creditors!!

1 year ago

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Reply from Consolidated Credit

Welcome aboard Katrina! Thanks for letting us know how we did! We’re happy we could help you find a solution to overcome your challenges with debt. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to help! Cheers!

Jan. 10th, 2023

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Rhett Kristl Charlotte, NC

Great service to date. Overall, I cannot complain other than a card was accidentally put onto this account.

1 year ago

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Reply from Consolidated Credit

Dear Rhett,
Thanks for letting us know how we're doing. Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe: https://www.youtube.com/channel/UC1AKiO-abJqLyY68lW66VHQ?. We’re constantly adding new videos that can help you become more financially savvy.




Dear Laura,
Thanks for calling and we’re glad we could help. Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe: https://www.youtube.com/channel/UC1AKiO-abJqLyY68lW66VHQ?. We’re constantly adding new videos that can help you become more financially savvy.

Dec. 9th, 2022

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Chiqui Camara Staten Island, NY

Best customer service. Very professional, knowledgeable, and courteous staff. Thank you for all the help.

1 year ago

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Reply from Consolidated Credit

Dear Chiqui,
Thanks for letting us know how we did! We’re happy we were able to help find a solution to get out of debt. If you or your son have any questions about the debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Sep. 29th, 2022

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Josh Flath Kalamazoo, MI

Consolidated Credit is an amazing company! They are very knowledgeable, and their customer service is top notch!

1 year ago

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Reply from Consolidated Credit

Dear Josh,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit’s website. These will help you learn strategies to avoid challenges with debt in the future. We appreciate you and wish you the very best in all your financial endeavors.

Sep. 19th, 2022