Alleviate Financial Solutions Logo

Alleviate Financial Solutions

star star star star star

7.9

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: March 28th, 2024

Alleviate Financial Solutions is an established debt relief company based in Irvine, California with a minimum debt requirement of $10,000. The company offers unique services like 24/7 account management and a debt graduation upon completion of its program.

Top Ranked Companies

thumb_up

The Good

  • Simple Process
  • Wide Variety of Services
  • Timely Results
  • Positive Reviews and Testimonials

Simple Process

Alleviate Financial Solutions offers a three-step debt relief process to help you resolve your debt in a timely manner.

The first step is free, and involves you speaking with a debt expert from Alleviate Financial Solutions to determine if you are a good candidate for the program. Good candidates will have the right type of debt (unsecured debt such as credit card debt) and will meet a minimum debt requirement of $10,000, according to company policy. Alleviate Financial Solutions also requires you to have at least $500 in unsecured debt with each individual creditor.

The second step is to officially enroll in the debt relief program. In this phase, you will start setting aside a certain amount of money on a schedule. This money will go to a dedicated savings account and help you rack up some funds that Alleviate Financial Solutions will then use as leverage when it negotiates with companies to settle your debt amount.

The third and final step is debt settlement. Once Alleviate Financial Solutions is able to reach a settlement agreement with your creditor, you pay the agreed upon amount to the creditor, using the money you have been setting aside in your dedicated savings account, and your debt with that creditor is resolved. This process can be repeated for additional creditors, if applicable.

Wide Variety of Services

Alleviate Financial Solutions offers debt relief services that are common in the industry, with a few additional perks that customers might appreciate. On top of offering a free consultation and debt relief assessment, the company also offers account management services, negotiation and settlement services, and the opportunity to participate in a “Dropped the Debt” graduation ceremony upon completion of the company’s debt relief program.

Some of these services, particularly account management and a graduation ceremony, go above and beyond what we typically see offered by debt relief companies. 

Timely Results

Alleviate Financial Solutions’ debt relief program typically takes 24 to 48 months to complete. This may seem like a long time but is actually standard for the debt relief industry. This time frame allows you to have time to add funds to your dedicated savings account and allows the company time to negotiate with your creditors once you have sufficient funds saved up.

You should note, however, that this time frame is not guaranteed, and individual circumstances may lead to your program taking longer.

Positive Reviews and Testimonials

Alleviate Financial Solutions has mostly positive reviews and a number of video testimonials that affirm the quality of the company’s service and the friendliness of its staff. These reviews are found across multiple platforms which adds credibility to the company’s positive reputation.

thumb_down

The Bad

  • Can’t Stop Lawsuits
  • Negative Credit Impact

Can’t Stop Lawsuits

While Alleviate Financial Solutions can work to settle your debts with your creditors, the company cannot protect you from being sued by your creditors. However, you can take comfort in the fact that Alleviate Financial Solutions has a relationship with a nationwide law firm who can help handle your case, should you be sued by your creditors.

Negative Credit Impact

Enrolling in a debt relief program with any company may negatively impact your credit score. However, this is not the debt relief company’s fault; rather it is a byproduct of not paying your debts on time and trying to resolve your financial situation. Alleviate Financial Solutions is not a credit repair company and cannot remove any negative marks from your credit report.

gavel

The Bottom Line

We are really impressed with Alleviate Financial Solutions’ transparency and unique services offered. In terms of debt relief, it offers similar services to its competitors, but the company stands out from the pack due to its attention to detail and the ways it celebrates the wins of its customers. 

The company also offers a helpful FAQ section on its website that details who qualifies for services and what clients should do during the debt relief process. Alleviate Financial Solutions’ team is available 24/7 to help clients.

We recommend scheduling a free consultation with Alleviate Financial Solutions if you are seeking debt relief services and don’t know where to start.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.9

star star star star star

2,159 Reviews

Review Breakdown

5 grade

92%

4 grade

7%

3 grade

1%

2 grade

0%

1 grade

1%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star_border star_border

Frank Potember Anaheim, CA

I had the best person on the phone with me at the time of my crissis. J.P was my rainbow of sunlight.She knew exactly what to say and what not to say when I had called all heated up about a serious issue that took place. I had already hinted from the start of our conversation, that any foul language that I use would not be directed to her,this gal to the time to listen to me and even add some insight.Bottom line, she cared and wanted to help.We need people like this in our F'd up world today.The more people persons the better.As a manager where I work its up to me to see this type of gold in a person and make sure it gets noticed.I will go as far as to say, if Alleviate is not paying more than $20 and hour, well then, Alleviate F.S. You're Fired!! You need people like this, now do what you need to reward her and make her even better.

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Frank,

We are delighted to hear that Josseline provided you with comfort and a positive experience. Thank you for taking the time to share your feedback with us. We will surely pass your kind words along to her and our team.

Jan. 25th, 2024

check_circle

Review Source

star star star star_border star_border

Tammy Danger Alpharetta, GA

Jorge A. Was great to work with. My experience with the company so far has overall been positive. Things were not always clearly explained or understood in the beginning, but now I know what questions to ask and it is going better.

5 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Tammy,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. We apologize for any inconvenience caused. We're glad to hear that, overall, your experience has been positive.

Oct. 13th, 2023

check_circle

Review Source

star star star star_border star_border

Bob West Palm Beach, FL

At first I was really excited for this program. I've been on it for about 6 months now, and I'm not sure that I made the best decision. I was struggling really bad, there was just to many bills, and my balances did not seem to be going down at all. But now my credit is destroyed, and they want you to take a loan after 6 months, but because I had to stop paying all my bills my credit fell so low that the loans being offered (by recommendation from alleviate) Have been denied. I'm not sure if my credit will ever recover from this.

6 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Bob,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We would like to discuss your concerns, but unfortunately, we were unable to locate your account with the information provided in your review. If you could kindly send an email to [email protected] with your contact information, we would be more than happy to give you a call to discuss and address your concerns. Thank you for your understanding and we really hope to hear from you soon.

Sep. 27th, 2023

check_circle

Review Source

star star star star_border star_border

Nathan James

I like Felix G Mr G was very polite very active about doing his job and very helpful with my situation I like the experience with Felix G thank you for allowing me to speak about my call today in my situation thank you

4 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with our representative Nathan! Thank you for taking the time to leave a review, we greatly appreciate your kind words.

Nov. 13th, 2023

check_circle

Review Source

star star star star_border star_border

Suzanne Alarcon

I cannot provide an accurate rating since I am in the beginning of this process. Everyone I have dealt with has been polite & knowledgeable with one issue of no follow through.

5 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Suzanne, thank you so much for taking the time to share your thoughts! We greatly appreciate your feedback.

Oct. 12th, 2023

check_circle

Review Source

star star star star_border star_border

Rosalind Jones

Customer service is good. Two times they failed to pay an account which caused the agreement that was in place to become void! I wasn't not informed about it. It took me to contact the creditor directly to find it out. Another agreement had to be made with the creditor which cost me an additional $1900. Alleviate recognized it was a mistake on their end but I still had to pay the additional $1900. Another account was never settled on so I finally asked to have that account removed from the plan!!! I felt they wanted to just continue getting my monthly payment and charge me fees for work that they weren't doing. I finally decided to do an early payout on the remaining owed account!

1 year ago Edited September 14, 2023

check_circle

Review Source

star star star star_border star_border

Lynn Jackson Raleigh, NC

Representative was thorough, but did not come across as being completely prepared. I would appreciate being contacted by representatives who do not have to talk to someone with authority or get permission from someone else to do something. This is always extremely frustrating. I am told by the representative that they will call me back, but I do not receive the phone call until the next day at the earliest. Overall, I have not been impressed with Alleviate or it’s representatives.

1 year ago

star star star star_border star_border

Rob White San Jose, CA

Everyone was so helpful in explaining how the program and process worked. Thanks again

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're so glad that you had a great experience, Rob! Please don't hesitate to reach out to us throughout your journey if you have any concerns or questions. Thank you for taking the time to share your feedback with us.

Jan. 11th, 2024

check_circle

Review Source

star star star star_border star_border

CBurwell Melbourne, FL

Stuart was very patient with all of my questions and made sure I understood everything. Most of my neutral comments below are due to the fact that I haven’t experienced most of these issues at this point, so I can’t rate

9 months ago

check_circle

Review Source

star star star star_border star_border

Marshaun Robinson Greenwood, IN

She took care of business, but the person l spoke to before her lied to me and did not do what he was asked. The woman I spoke to was GREAT.

9 months ago

check_circle

Review Source

star star star star_border star_border

Sanya Smith Gordon

They are very patient understanding and they willing to work with you

4 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Sanya,

Thank you for taking the time to review, Jordan. Your feedback is greatly appreciated!

Nov. 1st, 2023

check_circle

Review Source

star star star star_border star_border

Maria AR Vasquez

Although the customer service is great, I would like to see faster service on my account concerning my debts.

11 months ago

check_circle

Review Source

star star star star_border star_border

Cecil Meadows Bedford, VA

Amanda was very professional and understanding. Asset to your company. It's very nice to hear a pleasant voice on the other end of the phone.

1 year ago

check_circle

Review Source

star star star star_border star_border

Lynn Davis Monroe, NC

Very professional at canceling my account

4 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Lynn.

We appreciate your feedback and will be here if you need our services. We wish you the very best.

Nov. 3rd, 2023

check_circle

Review Source

star star star star_border star_border

J Spratt Forrest City, AR

She was very helpful and answered all my questions.

6 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Sep. 19th, 2023

check_circle

Review Source

star star star star_border star_border

Stephanie Daugherty Kokomo, IN

This is about Amanda A. Very courteous an helpful! Quick to try to resolve my problem.

1 year ago

check_circle

Review Source

star star star star_border star_border

Donald Grant

Don't like how your loan program is structured.

11 months ago Edited October 9, 2023

check_circle

Review Source

star star star star_border star_border

Maria Hernandez Houston, TX

Not what I expected from the company. Reps are really nice though.

1 year ago

check_circle

Review Source

star star star star_border star_border

David Spears Richardson, TX

She was so helpful. It was a pleasure talking with her.

1 year ago

star star star star_border star_border

Raymond Corral Tracy, CA

Every helpful appreciate the help. Thank you.

1 year ago