Springboard Nonprofit Consumer Credit Management, Inc. is a non-profit agency, headquartered in Riverside, California. The company’s main goal is to provide financial help, and give people access to quality financial education, counseling, assistance, and affordable housing.
The company offers a variety of services, including housing counseling, bankruptcy counseling, credit card counseling, and more. Within their credit debt counseling, customers can sign up for consumer credit counseling, credit card debt consolidation, and debt management plans. However, the website lacks key information, and consolidation services do not include a money-back guarantee. Additionally, the company may charge upfront fees.
Note: Springboard now operates through it’s subsidiary Credit.org. Read the review here.
- CC accredited
- NFCC accredited
- FCAA accredited
Credit Card Consolidation
With Springboard’s consolidation services, customers can enjoy assistance from expert credit card counselors, and personal finance educators. The team provides helpful money management and personal finance tips throughout the process. Springboard’s consolidation services offer the following benefits:
- Customers just pay one convenient monthly payment to decrease the unsecured debt amount.
- Springboard helps negotiate lower fees and creditor interest rates.
- Additionally, Springboard helps customers create a household budget that helps save money and pay down debts.
Customers can request immediate consolidation help with a simple phone call.
Springboard has been in the business since 1974, and has more accreditations than many other companies in the industry. All counselors are certified by the NFCC and the CC, and the company is a member of the Southern California Better Business Bureau (BBB), National Foundation for Credit Counseling (NFCC), and the Financial Counseling Association of America (FCAA). Additionally, Springboard is accredited by the Council on Accreditation (COA), Housing and Urban Development (HUD), National Housing Counseling Association (NHCA), and the Homeownership Preservation Foundation (HPF).
- Lack of transparency
- No money back guarantee
- Lack of resources
Springboard charges upfront fees of $0 to $50 and monthly fees of $35 or 8%.
Website Lacks Key Information
The website does not explain key aspects of the consolidation program. Springboard does not specify whether or not customers should expect late or cancellation fees and interest rates are not disclosed. While the company does provide a phone number for immediate phone help, Springboard doesn’t indicate whether customers can sign up for a free, no-obligation consolidation consultation, a feature offered by many competitors.
No Money-Back Guarantee
Some top companies in the industry back up their debt consolidation programs with a money-back guarantee. Springboard does not explain whether or not its consolidation services include any kind of satisfaction guarantee.
Lack of Consolidation Resources
Springboard’s website does not actually offer any consolidation educational resources. However, Springboard’s parent company, Credit.org, does provide a personal finance blog, debt management help, a financial learning center, and credit counseling help. Springboard does not appear to offer a debt consolidation calculator, or many specific consolidation resources.