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InCharge has been in business for 19 years and claims their process can help clients eliminate debt up to 90% faster. The company has helped over 3 million with free credit counseling and has helped pay off over $3 billion of debt. They help reduce interest and make it easy for customers to pay off their debt with one payment monthly. InCharge fees are reasonable, and their credentials are impressive. However, InCharge doesn’t reveal several key pieces of information, such as the interest rates they charge or what states they’re available in.
- Low fees – up to $75 per month
- Free consultation
- AICCCA and NFCC accredited
- Certified credit counselors
Accreditations and Certifications
InCharge carries certifications we look for, namely with the NFCC, which is an indicator that they know what they’re doing and are committed to proving they’re the best. Additionally, the fees they charge are reasonable, up to $75 per month. The free consultation they offer is standard for the industry and allows potential clients to determine if they’ll be a good fit for their needs. Customers seem to love the personal service and have no problem recommending the company to others who may be looking for help. They appreciate the time and effort that counselors spent working with them to help understand how to improve their financial circumstances.
Debt consolidation is a government regulated industry. If you choose to work with a certified company, you will find that most companies charge about the same prices, and that prices vary by state. InCharge has a lower monthly fee for the industry- charging a monthly fee up to $75 and an upfront fee anywhere from $0 to $50.
Financial Tools and Resources
Clients working with InCharge Debt Solutions have access to different tools and resources to help them improve their financial situation and financial education. Some of the resources available to clients include financial calculators, videos, guides, ebooks, and estimators. Another resource available to consumers is the InCharge blog which provides expert tips and insights on different financial obstacles.
- No information in regards to interest rates
- No information in regards to which states they service
- No information in regards to a cancellation policy
Like many companies in the debt consolidation industry, InCharge does not disclose the average interest rates offered through its debt management plans. This makes it difficult to determine if this company’s service is more or less expensive than the competition without going through the entire process of getting a quote. In debt consolidation, interest rates are extremely important to potential customers. Customers will want to go to a company that offers the lowest fees and can get the best interest rates. Interest rates will have an impact on how much the customer will save and how fast they will be able to pay off their debt. Additionally, InCharge does not disclose other pieces of information we’d like to see, such as which states its licensed to operate in. We also prefer to see some sort of ISO certification as an indication that the company’s financial records are compliant, and fraud-free.
InCharge does not disclose where they are available. This can limit potential customers from using their services without this information. National availability is important for a growing company, and also in providing quality care to more customers. The more available InCharge’s services are the more potential customers will have a chance of working with them. Most debt consolidation companies offer information on which states they are available in on their websites.
The cancellation policy and process is not published on the website. This lack of transparency can cause some miscommunication or mistrust with InCharge. It is important to be clear with current and potential customers of what is to be expected if they choose to cancel. Most debt consolidation companies publish their cancellation policies and sometimes offer money back guarantees. InCharge does not offer this information at this time.