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LAST UPDATED: March 22nd, 2021

Alltran is a debt recovery and accounts receivable management company. Founded in 1977, the organization has merged or acquired a few companies, including United Recovery Systems, ProSource Billing, J.C. Christensen & Associates, CareCall, and Financial Health Strategies, bringing them under the Alltran company umbrella to offer a variety of services to clients.

Alltran collects for a variety of companies and entities, including Toyota, American Express, Sears, Chase, Citibank, as well as corporations in healthcare and private student loans. 

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The Good

  • Payment Plans
  • Won’t File a Lawsuit
  • Removal from Credit Report

Payment Plans

Alltran will work with debtors in arranging payment plans — customers will need to discuss the arrangements with a representative via phone. 

Won’t File a Lawsuit

If the company is unable to collect the debt, Alltran won’t initiate any court paperwork. However, the original creditor may decide to move forward with litigation on their own effort, so customers need to realize that could still occur.

Removal from Credit Report

Customers may be able to get Alltran to agree to a “pay for delete,” which essentially is where customers pay the debt and the company agrees to remove any negative information from credit reporting. Although this can be a favorable option, depending on customers’ individual situations, it may not work for everyone. 

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The Bad

  • Lack of Negotiation Power
  • Poor Communication
  • Aggressive and Disputed Tactics

Lack of Negotiation Power 

The company doesn’t always own the debt attempting to be collected, like some other debt recovery companies do. This cuts down on the representative’s ability to negotiate and offer a compromise, which means customers have less favorable options to settle for less than owed.

Poor Communication 

There have been complaints of debtors making payments or agreeing to a settlement and paying a lump sum, but not getting confirmation in writing and being told later that more is still owed. Customers should make sure to get an offer confirmation in writing before sending a payment.

Aggressive and Disputed Tactics 

The company has been sued and there are multiple lawsuits currently for violations to the Fair Debt Collections Practices Act (FDCPA). These aggressive tactics are counter-productive to a beneficial experience for customers.

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The Bottom Line

Alltran is a legitimate debt recovery company and if you have received communications from the company, it should not be ignored. Make sure to communicate proactively with the company’s representatives; get the debts owed in writing and make sure that it is in fact, your debt.

Before making payments or agreeing to any settlement terms, get the facts, any offers or agreements, and records of payment in writing. 

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