Thomson Travel & Cruise LLC provides all-inclusive vacations to popular destinations in the Caribbean, Central America, Mediterranean regions, and more. 6 Ships are in the company’s fleet and can carry up to 1,800 passengers. The cruise line is family-friendly and offers plenty of options for travelers of all ages to enjoy. The company also caters to single travelers with over 20 cabins to choose from for these particular passengers.

 

Rank Chart
Price
Total Ships
Our Score
#1
$149
3,652
7.5
#2
$91
6,296
7.4
#3
$279
4,248
7.0
#33
thomson
$129
1,830
3.3

The Good

Thomson cruises provides open-seating in its many restaurants aboard its fleet of cruise liners. A buffet restaurant is available to passengers for all meals. The dress code for the restaurants is mainly casual with one formal night. The only exception is the MS Island Escape, which does not have a formal night. British and international cuisine are served daily. A buffet restaurant and room service are available to passengers 24 hours a day.

The cruise line provides a multitude of entertainment options for guests. The newest ship in the cruise line features 8 bars, 7 restaurants, 4 whirlpools, 2 lounges, and 2 swimming pools. Guests can try their luck at the casino, shop to their hearts’ content at the Broad Street Shops, or get pampered at the Oceans Spa and Beauty Salon.Kids will love the video arcade, atrium, and mini golf. Physically active adults can go rock climbing do a few laps at the pool or hit the gym. Standard on all Thomson Cruise ships include:

  • Flat screen TVs in cabins
  • iPod docking stations in suites
  • Tea and coffee making facilities in every cabin

While Thomson cruise lines typically caters to mainly British travelers, the exotic destination company provides many inclusive benefits for first-time travelers. For example, gratuities for staff and restaurant service are included in the price of the fare on some of the ships. Thomson Cruises also incorporates deals on hotels and airfare with their cruises to take away the stress from planning a trip.The company also partners with a traveler’s insurance company so you can cover cancellation charges in the event of emergency or replace lost or damaged valuables.

All Thomson cruise ships comply with the International Convention for the Safety of Life at Sea (SOLAS). It is a legal requirement that all passengers attend the compulsory safety and lifeboat/muster drill. Thomson places an emphasis on safety and providing a unique experience to guests. Part of that unique experience is traveling to exotic regions throughout the world. Destinations for Thomson Cruises include:

  • Central America
  • Canary Islands
  • Morocco
  • Eastern and Western Mediterranean Regions
  • The Black Sea
  • Caribbean

The Bad

Cabins are assigned on a first-come, first served basis. Passengers who do not book a cruise earlier run the risk of not acquiring a cabin that is best suited to their needs. If you want to reserve a specific cabin, there is a reservation fee of around $66. Standard inside and outside cabins do not come equipped with a fridge. Shower drainage can cause flooding in some cabins. There are also service fees charges for various features. Extra charges will be applied for the following:

  • Oceans Spa and Beauty Salon
  • Video Arcade
  • Broad Street Shops
  • Shore excursions
  • Casino
  • Laundry Service
  • Safety Deposit Boxes

The fleet of ships are showing their age. Guest have reported suffering from cabin vibration when moving about in the water. Plumbing can be loud at times as well. The Thomson Majesty ship does not have the rock climbing wall, water slides or pool that is available on the fleet’s other ships. It also does not have cabins with balconies.

Recently, the company has been the recipient of legal action taken against them from previous passengers who claim they became violently ill while aboard. Over 100 guests say they were forced to remain in their cabins due to illness while sailing the MS Island Escape during Mediterranean voyages in 2013. Symptoms experienced included vomiting, fever, dehydration, and diarrhea.

These guests attribute their symptoms to being served undercooked and lukewarm food. These previous passengers also accuse the cruise line of piling fresh food over old food at the buffets. Other accusations against Thomson Cruises involve dirty cutlery and plates and public toilets not being cleaned properly. The company stated that they adhere to strict hygienic practices and policies. The matter is still being investigated.

In 2013, there was a deadly accident while crewmembers were checking on a lifeboat. All 5 crew members were killed when the ropes snapped aboard the MS Thomson Majesty. The lifeboat plunged 65 feet and overturned in the water, trapping the crew underneath.

Thomson cruises are pricier than other cruises offered by competitors, especially at the Platinum level packages offered by the cruise line. The higher prices are based on recent renovations the company has performed on its cabins. However, these are mostly cosmetic in order to keep up with demands concerning modern technology. The company could do better in this area.

The Bottom Line

Thomson Cruises are an excellent choice for travelers seeking a budget-friendly destination voyage experience. The company handles the minimal complaints it has received from past customers promptly and efficiently. The friendly staff makes a point to get to know guests by name and happily caters to their needs. The company provides package deals with its cruises to include hotel rates and airfare.

The ships offer minimal in amenities and cabin comfort experience. Caution is recommended based on past history when it comes to hygiene issues and illnesses that may occur while traveling on Thomson Cruise ships. Many of the suites have received cosmetic upgrades with upgrades to cater to modern technology needs. There are plenty of activities and entertainment options for people of all ages. Overall, Thomson Cruise Line can provide an enjoyable vacation experience that is worth giving a try.

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Featured Details

Audience & Convenience

Thomson Travel & Cruise LLC attracts mainly British middle-class passengers. Thomson Cruises offers mainly 7-night cruises. They also provide a small number of cruises for over 7 nights up to 25 nights. Cruises are offered year round.

What are the destinations for 2015-2016?

  • Destinations include: Caribbean, Central America, Canary Islands, Morocco, Eastern and Western Mediterranean regions, and the Black Sea.

Do they offer transportation services from airports to the ports?

  • Transportation services provided for an additional fee.

Safety

Do they have any security?

  • All of our ships comply with the International Convention for the Safety of Life at Sea (SOLAS). It is a legal requirement that all passengers attend the compulsory safety and lifeboat/muster drill.

How do they prevent theft?

  • Safety boxes are provided at an additional charge.

What precautions do they take for disease prevention?

  • You will not be able to board if you are showing signs of a contagious disease. All ships have a well-equipped Medical Center staffed by an English-speaking doctor. Most services carry a charge; you should expect to bring your insurance claim form if you visit a Medical Center ashore. If you are concerned about seasickness, ask your doctor or pharmacist for advice before travel.

Basically, what do they offer in way of Vacation Protection?

Thomson Cruises partners with AXA Insurance to provide travel insurance for guests to purchase. This travel insurance includes:

  • Up to £10 million medical cover
  • Up to £20,000 cancellation cover
  • 24/7 emergency helplines
  • 70 sports and activities covered as standard
  • Quick and easy online medical screening

Price

What is the price of 2-3 of their featured cruise trips?

  • Hellenic Classic: $837.85 per person
  • Treasures of the Mediterranean: $1,000 per person

What are their prices for cruises to the Caribbean, Alaska, Mexico and Europe?

  • Caribbean: $1,000+
  • Alaska: Not Available
  • Mexico: Not Available
  • Europe: Not Available

 

Activities/Services

What services/activities are standard on all their cruise ships?

  • Flat screen TVs in cabins
  • iPod docking stations in suites
  • Tea and coffee making facilities in every cabin

What services/activities are unique?

  • 7 restaurants
  • 8 bars
  • 2 lounges
  • 4 whirlpools
  • 2 swimming pools
  • Mini golf
  • Rock climbing wall
  • Outdoor Cinema
  • Atrium
  • Oceans Gym

Service Fees

Do any of the services on the boat cost?

  • Oceans Spa and Beauty Salon
  • Video Arcade
  • Broad Street Shops
  • Shore excursions
  • Casino
  • Laundry Service
  • Safety Deposit Boxes

Contact Information

800-448-3140

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