Pearl Sea Cruises

Pearl Sea Cruises

Pearl Sea Cruises travels to interesting and unusual destinations in Tahiti, the South Pacific, Caribbean, Latin America, and the Panama Canal. The cruise line features one flagship cruise liner called the Pearl Mist. The Pearl Mist is smaller than other ships, allowing guests to visit exotic destinations other cruise lines cannot access.

The Good

  • Light adventures
  • Great amenities
  • Dining and room service

Light Adventures

The ship combines fascinating lectures from experts with offshore excursions to the regions discussed. The experts will share their knowledge with passengers at night. The next day, he or she will show passengers what he was sharing through a tour on land. All offshore excursions are considered "light adventures." Sometimes the focal point will be physical activities while others will be cultural experiences in regional art, food, and music.

Great Amenities

Cabins are equipped with flat-screen televisions, DVD players, safes, and private climate controls. These suites also feature balconies with sliding-glass doors. Amenities include toiletries, hair dryers, minibars, and luxurious bedding. Free Internet access is available in all cabins and throughout the rest of the ship. Cabins include full-sized bathrooms, hairdryers, safes, toiletries, phones, and private climate controls. Wi-Fi is available and complimentary throughout the ship. Each cabin includes two twin beds that combine to form a king bed. Accessible cabins and singles cabins are available.

Destinations

Pearl Seas Cruise caters to middle-aged and older travelers. In-room safes are provided to protect valuables. Additionally, Pearl Sea Cruises includes 7-night, 11-night, and 14 night cruises. Cruises are offered year round. Destinations offered by Pear Seas Cruises include the following:

  • Tahiti
  • Fiji
  • South Pacific
  • Europe
  • Caribbean
  • Latin America
  • Panama Canal

Entertainment

Pearl Mist features a library stocked full with books and board games. There are six lounges to enjoy, along with a fitness center, putting green, and computer workstations. Elevators allow easy access to all decks to the ship. Pearl Mist also provides wheelchair accessibility to guests with special needs. Guests can relax in style on the sundeck with comfortable lounge chairs and tables.

Dining and Room Service

The main dining room is equipped with glass walls to give guests full view of the water scenery. Meals are scheduled at set times with an open-seating plan. Special diets are catered to for guests with certain dietary needs. Room service is also complimentary for travelers aboard Pearl Sea Cruises. Pearl Sea Cruises also provides complimentary cocktails, appetizers, snacks, and certain beverages include in the price of the fare.

The Bad

  • Limited activity options
  • Customer complaints
  • No pool

Limited Activity Options

Activities are limited in options. There are nightly lectures and musical performances from local musicians. There are no organized activities for children and teenagers. Families may want to consider another cruise liner for interesting activities for their young ones. The cruise line skimps on luxury amenities and certain areas of the ship can get too dirty from smokestack soot from some customers.

Customer Complaints

The pipes can get a bit loud at time and prevent guests from getting a good night's sleep. If this becomes a problem, the cruise line will move you to another room at your request. However, you may not get a good room that has as many amenities and features as the one you reserved. This has been disappointing to previous passengers.

No Pool

Smoking is not permitted in any area of the ship. The cabins feature two twin beds that are pushed together to form a king-sized bed. There is also no pool for guests to enjoy. These issues put a damper on the overall enjoyment of the ships and limit the number of passengers who would want to book a cruise with the fleet. Customers who desire a more comfortable traveling environment will want to seek reservation arrangements with another cruise line that will accommodate these needs.

Deposit per Person

Pearl Seas Cruises requires a $500 deposit per person for any reservation fewer than nine nights. A $900 deposit is required per person for trips longer than ten nights. Single travelers will be charged 150- 175 percent the double occupancy rate for their stay. Payment is due in full 60 days before departure. If any cruise is booked within 60 days of boarding, payment is due in full at the time of the reservation. There are also service fees for various features/amenities. These service fees include:

  • Offshore excursions
  • Medical Treatment
  • Luggage Handling

Transportation

The cruise line does not provide transportation to and from airports. Passengers will need to arrange their own transportation or book a hotel that offers complimentary shuttle service to the ship. The cruise line will provide transportation at the end of the cruise for an additional fee. There are other cruise lines that provide this service to its guests. The company would provide a more pleasant experience to its guests if it would provide this simple added touch.

The Bottom Line

Pearl Seas Cruises attracts older travelers who desire a quiet sailing experience built around socializing and minimal activities. Families may not have a good experience with this cruise line and desire to choose another cruise line as there are no activities and entertainment options for kids. Complimentary appetizers, cocktails, snacks are provided as an added plus. Travelers who smoke will not be allowed to do so anywhere on the ship. The cruise line charges extra for many of its services, which can make cruises expensive for passengers on a limited household budget. Amenities such as a pool would greatly improve the cruise line, but the company fails to provide passengers with this experience.

The company has few complaints and resolves issues to customer satisfaction. For travelers who desire vacations to cooler destinations, Pearl Seas Cruise is a great fit.

Overall, we would recommend using another cruise line for your travel needs. Visit our recommended cruise lines.

5 Pearl Sea Cruises Reviews

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  • User Score

    0

    January 25th, 2017 Miami, FL

    After Pearl Seas cancelling a cruise to Cuba for lack of a permit and our inability to board and after paying for the cruise, we have yet to receive a refund. Despite calls and repeated requests from the travel agent.

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  • User Score

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    December 6th, 2016 Vero Beach, FL

    I booked a trip to Cuba for Christmas. Nov.they canceled because they did not have permits. I took out an insurance policy if I canceled but if they cancel I am out the 720.00. Pearl Seas could have cared less !BEWARE they do this all the time.

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  • User Score

    3

    July 15th, 2016 Staten Island, NY

    Pearl Seas Cruises cancelled the first trip to Cuba just days before departure was scheduled. We were half way to Miami from New York when a fellow passenger called to say things had changed. A call on our end to Pearl Seas confirmed that the cruise w a no go. We did receive the cost for the cruise within a month or so. All expenses related to this have never been acknowledged or reimbursed by Pearl Seas. The rental car, hotels, plane tickets for our return trip were not reimbursed. The really sad part is that when you call Pearl Seas there is absolutely no customer service. We have left numerous voice mails that have never been acknowledged. Even a letter saying they do not want to reimburse us would be better than no communication. This would have been our second. Raise with Pearl Seas. Needless to say, we never use their cruise line again.

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    May 28th, 2016 Gilbert, AZ

    Warning _ they are selling a cruise they are NOT authorized for - be prepared for a call 3 days before sail date to cancel and they they leave you with ALL your travel expenses!,, False advertising !,,

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  • User Score

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    April 13th, 2016 Tucson, AZ

    My mother has traveled with this company previously, and selected their Cuba cruise for a trip with my husband and me. We were going to meet her in Miami three days before the cruise, which was supposed to start this coming Friday. I say "supposed to" because my mother got a call early Monday morning saying it been canceled because the company has not obtained the necessary permits. (I don't know if the problem was on the cruise company's end or on Cuba's end.) My mother had also been signed up to go on a Panama Canal cruise with them last year, which also got canceled at the last minute. My mother received all of her travel documents weeks ago, but as of the beginning of last week my husband and I had not received ours. I called the cruise company and was told to speak to my travel agent about it. She tried calling Pearl as well, and said the first person she spoke to was extremely uncooperative and on helpful, so she waited a few hours and called back. She got someone else who said the documents would be overnighted to us. We were supposed to have left yesterday, which they knew full well last week, and our documents *still have not arrived.* We will not be planning to travel with them again.

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