Costa Cruises is an Italian cruise line mainly serving the European market. Most of the travelers onboard are North American and European. 15 ships are available to sail to several exotic destinations all over the world. Passenger capacity is smaller than many other mainstream cruise lines to allow for a more intimate and personalized experience.

 

Rank Chart
Price
Total Ships
Our Score
#1
$149
3,652
7.5
#2
$91
6,296
7.4
#3
$279
4,248
7.0
#17
costa
$547
3,800
5.1

The Good

The dress code is very casual. Shorts and flip-flops are perfectly acceptable. However, you may want to bring a jacket or shawl for ship areas and offshore excursions that require a slightly more formal attire. Costa Cruises attracts North American and European travelers of all ages. Costa Cruises includes 3-day, 7-day, and 12 day cruises. They also provide cruises for any number of days up to 14 days. Cruises are year round.

Cabins are equipped with private bathrooms, air conditioning, satellite televisions, min-safe, and telephone. Butler service is available. There are 4 types of cabins to choose from and larger suites come equipped with more comfortable amenities and perks. Standard amenities on all cruise ships include the following:

  • Adjustable air conditioning with thermostat
  • Flat screen interactive satellite TV
  • Hair dryer, Safety deposit box
  • Steward, always available
  • Linen required for your stay (sheets and towels) supplied and changed regularly
  • Bathrooms with soap bars and liquid soap for showering
  • Minibar and 24-hour Room Service (extra charges apply)
  • WiFi connection (extra charges apply)

The company website has a section called New to Cruising, which is great for first-time travelers. Travelers can learn more about Costa Cruises and life onboard a cruise. You can also find details on offshore excursions and how to plan your next vacation. Onboard activities include plenty of shopping boutiques, onboard photographers, casino, beauty salon, and many youth programs and activities for children and teenagers.

Costa has also expanded in an attempt to show their guests varying areas around the world. Each year, destinations may vary based on a number of restrictions or regulations. However, typical destinations offered by Costa include the following:

  • Atlantic Ocean
  • Caribbean
  • Red Sea
  • Eastern Mediterranean
  • Far East
  • Indian Ocean
  • Pacific Ocean
  • United Arab Emirates
  • South America
  • Transatlantic
  • Western Mediterranean
  • and more.

Over 2,000 offshore excursions are available and vary based on destination. Different activity levels from relaxing to challenging are listed on the website and each comes with a short video. Excursions may be purchased online up to five days before departure or booked while on board.

Costa Cruises offers numerous dining options, mainly with an Italian flair. Generally, there are 4-5 options on each ship except for one ship that only has 2 options. Meals are included in the fare. Additionally, Costa offers two forms of value vacation protection to their guests. These forms of protection include:

  • Costa offers Carefree Travel Protection, a custom- tailored package of benefits to provide reimbursement for losses that may occur while you cruise. Carefree Travel Protection is a package of benefits, comprised of the following: the Carefree Cancellation Fee Waiver, the Carefree Travel Insurance and the 24/7 Worldwide Emergency Assistance Programs, designed exclusively for our guests.
  • Carefree Travel Protection protects your cruise vacation investment should you have to cancel or interrupt your cruise for unexpected, specified reasons. Carefree Travel Protection provides reimbursement in the event of trip and baggage delays and provides medical expense reimbursement if you should fall ill or have an accident during your trip. This is especially important when you travel overseas, because Medicare and many private insurance policies may not provide coverage when traveling outside North America.

Beverage packages are extra. A gratuity of $11 a day per person will be applied to your bill. If you book a standard cabin, you will be assigned a seating time when you board. You may request private dining if you wish.

The Bad

The company’s website is difficult to navigate. The destination locations are vague and it takes some digging to pinpoint a specific location. Information regarding onboard services, activities, and charges are also hard to find. Cruises are set in certain months so if you are trying to schedule a vacation for a specific time, you may not find it available when you want to depart.

While Costa does provide their guests with a number of standard amenities onboard each ship in their fleet, not all services are included in the rate per person. There may be certain aspects of the Costa service that cost extra. These services/features include:

  • All Costa ships provide a fast laundry, dry-cleaning and ironing service for an extra charge.
  • Internet Wi-Fi
  • Babysitting

The company has had a liberal smoking policy in the past. Due to restrictions from the Italian government, smoking is restricted in public areas. Travelers who are sensitive to smoking may want to consider booking their vacation experience on another cruise line that better fits their needs.

The Bottom Line

Travelers considering booking a cruise through Costa Cruises may find a better experience elsewhere. The company’s website is difficult to navigate and service charges are unclear. This makes looking for a vacation experience difficult for travelers that may not be computer savvy. So you may have difficulty with the company if you are unhappy with your vacation experience.

See “Full Details” Tab (top) for further details

Audience & Convenience

Costa Cruises attracts North American and European travelers of all ages. Costa Cruises includes 3-day, 7-day, and 12 day cruises. They also provide cruises for any number of days up to 14 days. Cruises are year round.

Destinations for 2015-2016
  • Destinations include: Atlantic Ocean, Caribbean, Red Sea, Eastern Mediterranean, Far East, Indian Ocean, Pacific Ocean, United Arab Emirates, South America, Transatlantic, Western Mediterranean, and more.

Do they offer transportation services from airports to the ports? No

Safety

Do they have any security? No

How do they prevent theft? Passengers are personally responsible for their belongings.

What precautions do they take for disease prevention? None

Vacation Protection
  • Costa offers Carefree Travel Protection, a custom- tailored package of benefits to provide reimbursement for losses that may occur while you cruise. Carefree Travel Protection is a package of benefits, comprised of the following: the Carefree Cancellation Fee Waiver, the Carefree Travel Insurance and the 24/7 Worldwide Emergency Assistance Programs, designed exclusively for our guests.
  • Carefree Travel Protection protects your cruise vacation investment should you have to cancel or interrupt your cruise for unexpected, specified reasons. Carefree Travel Protection provides reimbursement in the event of trip and baggage delays and provides medical expense reimbursement if you should fall ill or have an accident during your trip. This is especially important when you travel overseas, because Medicare and many private insurance policies may not provide coverage when traveling outside North America.

Price

Featured Trips
  • Mexico, Belize, Honduras, Cayman Islands: &49 per person for 7 nights

Step aboard Costa Cruises on a tropical voyage through crystal clear waters and islands all bounded by the bright blue Caribbean Sea and warm trade winds that hug this corner of the world.

  • Greek Islands: $899 per person for 7 days

Spend long summer days and balmy evenings cruising through thousands of years of history that encompass the Mediterranean Sea. Discover ancient and modern civilizations, visit archaeological sites and enjoy panoramic views and shopping in the best cities.

  • Lithuania, Estonia, Russia, Finlandia: $1549 per person for 11 nights

The combination of rich story, beautiful architecture and stunning scenery make this cruise a real treat. At Costa Cruise, our mission is to make Europe cruises accessible to anyone who loves to explore distant and foreign lands via the open waters.

  • Caribbean: $749-$1,049 per person
  • Europe: $499-$2,899

Activities/Services

Every cabin, on every ship in the fleet, is equipped with:

  • Adjustable air conditioning with thermostat
  • Flat screen interactive satellite TV
  • Hair dryer, Safety deposit box
  • Steward, always available
  • Linen required for your stay (sheets and towels) supplied and changed regularly
  • Bathrooms with soap bars and liquid soap for showering
  • Minibar and 24-hour Room Service (extra charges apply)
  • WiFi connection (extra charges apply)

What services/activities are unique?

  • Boutiques
  • Onboard Photographers
  • Casino
  • Youth Programs and Activities
  • Beauty Salon

Service Fees

  • All Costa ships provide a fast laundry, dry-cleaning and ironing service for an extra charge.
  • Internet Wi-Fi
  • Babysitting

Contact Information

Reservations and Information        1-800-462-6782

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