- Great service
- CruiseCare Vacation Plan
Azamara's two ships, Azamara Journey and Azamara Quest, are designed to carry 690 passengers and 390 crew members. This passenger/staff ratio is much higher than many other mainstream lines. Services include real butler service and attendants that will unpack your luggage for you.
At the beginning of every cruise, shipboard crew members guide every one of our guests through a mandatory drill known as the "Muster Drill", to ensure they are familiar with what to do and where to go in the unlikely event of an emergency. Any theft or illegal activity should be reported immediately to the ship's management and they will report it to the authorities.
CruiseCare Vacation Plan
Azamara Club Cruises offers a CruiseCare Vacation Plan that covers guests before, during, and after a trip with cancellation and interruption benefits, sickness and accident medical services, and baggage protection. CruiseCare Vacation Protection Plan is made up of a penalty waiver program, a travel insurance program and worldwide emergency assistance program.
The two cruise ships feature six specialty dining options to choose from. Guests can shop on board or attend one of the many enrichment programs and lectures available. Complimentary beverages and laundry services are available on board as well. Cruise guests can relax at the spa, get their hair done at the salon, or get fit in the state-of the art fitness center. Room services is also available. Standard amenities on all Azamara ships include:
- AzAmazing EveningsSM event (except transatlantic crossings and voyages that are less than seven nights long)
- Select standard spirits, international beers and wines
- Bottled water, soft drinks, specialty coffees and teas
- Self-service laundry
- Shuttle service to and from port communities, where available
- Concierge services for personal guidance and reservations
Complimentary alcoholic and non-alcoholic beverages are available at no charge. Gratuities except for spa services are included into the price of the fare. The dress code is casual so guests may relax in comfort during their stay. The décor features a country club feel.
Free shuttle service to and from the ship is available. Azamara Club Cruises also partners with GroundLink. GroundLink picks guests up from their homes and drives them to the airport, and from the airport to the pier. They service many Azamara ports-of-call, arrival and departure ports and 5,000 airports around the world. They can provide you with a car, a van or a limo almost anywhere worldwide.
If requested in advance, Azamara Club Cruises® can arrange for accessible transportation to transfer guests between the airport and the pier. This service is offered at no extra charge to our air/sea guests or those who have purchased cruise-only transfers.