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GoFundMe

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398 User Reviews
LAST UPDATED: August 30th, 2021

GoFundMe, the world's largest crowdfunding platform, is committed to turning compassion into action by providing individuals, teams, organizations, and nonprofits with the means to raise money for the causes they care about.

The process of creating a GoFundMe campaign is quick and easy. Users must first create a GoFundMe account, through with they set a fundraiser goal, tell their story, and then share the campaign with friends via email, text, and/or social media. Once donations begin coming in, users can easily manage funds and withdraw them as needed.

Whatever your fundraising needs may be, GoFundMe is a great option. Continue reading for pros and cons, and GoFundMe reviews from real customers.

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The Good

  • Fund Type
  • Fees
  • Maximum Allowed Raise
  • Deadlines
  • GoFundMe Charity
  • Administrative Work Options
  • Receiving Funds

Fund Type

GoFundMe uses a 'Keep What You Raised' funding type. With GoFundMe, reaching your goal is not required. This works well because you keep each and every donation you receive, no matter if you are running a personal campaign or a campaign on behalf of a team or organization. Some other crowdfunding campaign platforms operate under an "all-or-nothing" model, meaning that if you don't reach your fundraising goal, you won't receive any money.

Fees

GoFundMe doesn't charge anything to create and share your online fundraising campaign, nor do they charge for using the platform. GoFundMe is almost entirely free except for the payment processing fee or transaction fee, which is approximately 3 percent and will be deducted from each donation. This fee helps GoFundMe remain as a safe place to donate.

There is no partial or non-completion fee in the case you do not complete your campaign. There are crowdfunding companies that do charge you a fee if you fail to meet your campaign goal, so this is definitely a perk of going with GoFundMe.

Maximum Allowed Raise

Many crowdfunding platforms using donation models for individuals have a maximum amount or limit to what funding amount you can raise. GoFundMe has no funding limit. This lets you raise as much as you want or need in one campaign.

Deadlines

With GoFundMe, there are no deadlines or time-limits. Your campaign will remain live until you choose to stop donations or remove the campaign altogether. In some cases, users have left their campaigns up indefinitely as a lasting memory of all the wonderful comments and support they received. This is a great policy for personal fundraisers. Sometimes people can't donate within 30 or 40 days (a typical deadline for many crowdfunding platforms), so having an indefinite deadline can work well.

GoFundMe Charity

Through GoFundMe Charity, charities across North America can support and amplify their causes, subscription-free. Designed specifically for nonprofit organizations, the platform provides access to a variety of resources, including donor analytics and event registration software and more. 

Administrative Work Options

GoFundMe offers users several automated features for administrative tasks, which are extremely helpful for individuals trying to run an effective campaign without past experience. Even if they have experience, admin tasks take a lot of time and can get confusing the larger the donator pool gets.

GoFundMe's automotive administrative task features include: Thank You Messages: You can thank donators individually by selecting a recent donation and clicking the 'Say Thanks' button. GoFundMe will let you personalize the message and send it directly to the donor's email address.

Update Feature: In doing so, you can choose to share the post with your current supporters and donors - you can even share the Update on Facebook to attract more support. Update messages can also include up to 3 photos or videos. GoFundMe's 'Update' feature is a great way to keep your campaign fresh and your donators up to date without having to do it manually, which would take a lot of time away from campaigning.

Quick Assistance: GoFundMe will generally respond to your emails within 30 minutes during the day with any questions you have about your campaign.

Receiving Funds

Typically on crowdfunding platforms you have to wait until the end of your campaign to begin collecting funds. With GoFundMe, you can request your money right away as the donations come in or you can choose to withdraw your balance directly to your bank account (campaigns in the US may also request a check). Withdrawals may be made daily, weekly, or monthly and will always process for the full available balance in the user's WePay account. Funds may be received via electronic bank transfer within 2-5 business days, or paper check within 7-10 business days. (Daily checks are not available, weekly or monthly only.) 

Although you can request a withdrawal at any time, the time it takes to receive funds is a bit long when compared to other crowdfunding sites that can sometimes do it in as soon as 24 hours.

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The Bad

  • Model Type
  • No PayPal

Model Type

GoFundMe operates as a Donation Model. Equity model campaigns are not offered through GoFundMe. A donation model is a good thing for personal fundraising, but GoFundMe recommends signing up with your Facebook account if you want to appear in GoFundMe's Public Search Directory. 

Although this is optional, it actually isn't if you want your campaign to be featured publicly on their website. Not everyone has a Facebook account or wants to open one, or perhaps they would prefer to keep their profile off a public platform like GoFundMe.

No PayPal

It's important to note that although PayPal Giving Fund is GoFundMe's payment processor for their charity campaigns, there is still no PayPal for personal fundraising.

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The Bottom Line

It's no surprise that GoFundMe is one of the world's most popular crowdfunding sites. The company is highly successful. Customer Happiness representatives deliver answers to questions in a timely manner, (often within 30 minutes or less of submission), there's plenty of flexibility with funding options, and there are no limits on how much you can raise and no time restraints. GoFundMe is also the cheapest crowdfunding platform out there. A downside is that equity model campaigns are not offered and PayPal cannot be used for personal fundraising, but all in all, users can expect a convenient, simple experience when funding.

Based on customer reviews, the majority of which are positive, we would recommend GoFundMe for your fundraising needs. Satisfied customers most often remark on how easy it is to use GoFundMe, including setting up a campaign and managing funds. In addition, they note how GoFundMe is a trustworthy company and they feel comfortable donating through the platform. Of the negative reviews, customers most often detail withdrawal difficulties and unexplained account issues.

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Star Rating

4.2

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398 Reviews

Review Breakdown

5 grade

69%

4 grade

12%

3 grade

2%

2 grade

2%

1 grade

16%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Leonard Leo Potomac, MD

One of the most widely known group funding sites. Ranging from charity to company support, the site is a vehicle for a wide audience. Sponsors need to do their own research into the validity of a particular cause. All in all, the site offers fund raising opportunities over the usual "buy this product" to provide support to a cause.

5 months ago

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Wes Wong Dublin, CA

Easy to get started using the site, but the flow of content authoring, fees, coordinating withdrawals with beneficiaries, etc. is not immediately clear without needing to consult piecemeal documentation. Lacking on very basic web content management features like publishing, rich text, resizable images, and mixed content. Also short on configuration of notifications; I wouldn't mind not getting notified, for example, every time someone donates. Support is extremely helpful and responsive. Overall, good value despite the usage challenges due to relative simplicity and very reasonable fees charged.

3 years ago

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Reply from GoFundMe

We appreciate the feedback, Wes! We're always looking to make GoFundMe the safest and easiest place to raise funds, and with our 0% platform fee, we're continuing our goal to get more funds to the campaign organizer or beneficiary. If we can help with anything during your GoFundMe journey or if you have any other feedback to share, our Customer Happiness Team is always here to help!

Oct. 10th, 2018

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Julia Wesson Fincastle, VA

I like the way GoFundMe works, and I like the various forms of data provided to document donations. However, I do not like the way the help/contact us feature works. It tends to circle back and back to the same window. I couldn't get to an online chat feature, and there's no person at the end of the phone. I missed something I should have seen, but when that happens, it's extremely difficult to get out of the loop. When I didn't see the answer the first time, I didn't see it the second or the third or the fourth, either. That's how it usually works. I don't get frustrated easily, but this frustrated me.

3 years ago

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Reply from GoFundMe

We appreciate your feedback, Julia! We don't offer phone or chat support at this time, but we're committed to offering prompt and helpful support over email and Facebook message. We're always looking for better ways to connect with our users, and our Customer Happiness Team will be here for you, 24/7.

Jun. 13th, 2018

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Jane B Erway

I did not understand how this program worked so for me it was the wrong approach. I thought you just posted your needs and it went into some data base where it was looked at but I realize now you have to be on social media, which at 84 I am not nor do I ever want to be. Also, I wanted to do this for my grand daughter who did not know it. She would probably not like the idea of asking for money if she knew I did this. We are a family of take care of yourselves. However, there is nothing wrong with legitimate causes for people. I reached out the help section of Go Fund Me and got an immediate reply by a nice person who was very thoughtful and told me that the best way to reach people was through social media and your friends by email. My friends are old people on SS so I would never expect them to give any of their hard earned money to help my family,, when they have families of their own in need. So I thank your people for the kind response and I am sure this is a good program for some people who have more out reach than I do.

3 years ago

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Reply from GoFundMe

We're so appreciative of your feedback, Jane. We've found that sharing is the best way to get more people to see your campaign, and if we can offer any coaching tips for your campaign, please contact our Customer Happiness Team, they'll be happy to help!

Jun. 13th, 2018

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Michelle Rios Ogden, UT

I have read many stories on GoFundMe. I have donated many times to people that I have read about raising funds on a GoFundMe page. I feel that they offer a wonderful service, helping those who have no other way to pay for any number of things. I understand that there is a fee to provide this widely viewed service, I just wish it could be adjusted depending on the reasons that money is being sought. Some people need every single dime that is donated to help them get through, others can "afford" to pay a larger fee.

1 year ago

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Victor Enns

GoFundMe was quick,secure and easy to use. The online chat function for customer service always was within the thirty minutes as advertised and they were able to answer my question, or would look into it and got gack to me. I’m not a big fan of telephone service, I have a small impairment and am often impatient waiting in line to get a customer service rep. Waiting for an email lets you continue with other projects on your computer or personal device .

3 years ago

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Reply from GoFundMe

We're glad to hear our Customer Happiness Team could help via email support, Victor! We'll be happy to address any questions you have at any hour of the day!

May. 12th, 2018

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Jeff Sorensen Ames, IA

GoFundMe is an excellent resource for raising funds. They were incredibly helpful when Tabletop Gaymers first started to raise funds online. They have incredibly good customer service and their response times to tickets (even at 3:00am) is amazing. The only reason I am not willing to give them 5-Stars is because of their billing policy. They take 0% of personal campaigns, but 5% of nonprofit campaigns. This seems backwards to me.

3 years ago

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Teisha Alexander

I started a campaign for my missions trip but I don't know if anyone really saw it cause I don't have a facebook. it pretty easy to use (i will just never get the hang of all the financial jargon) when I wanted to cancel, they were able to help me and get it done pretty fast for a company that probably deals with thousands of pf problems every day.

3 years ago

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Reply from GoFundMe

Thank you for your honest feedback, Teisha. We're glad that our Customer Happiness Team was able to assist you.

Mar. 9th, 2018

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Cassandra Madison, WI

I set up an account for someone not very computer literate. After we started receiving donations I changed the account contact and info to them. They were unable to navigate into the account. I asked for assistance to transfer the account back to me. Support was quick to reply (both auto message and real person) and able to reset the password/account so I could access again.

3 years ago

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Reply from GoFundMe

We're glad to hear that our Customer Happiness Team was able to assist you in regaining access to your account, Cassandra.

Mar. 9th, 2018

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Camille Milwaukee, WI

Gofundme was a great way to raise money desperately needed. At one point during the campaign I was notified that a gofundme employee nominated my campaign for the gofundme gives back. They gave my campaign an extra $1000. I was so surprised. I didn't have a large campaign. But that extra put my total over the top. It helped several men receive education badly needed. I recommend gofundme.

4 years ago

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Reply from GoFundMe

Hi Camille, We're so glad to hear that you had a positive experience with GoFundMe, and that your campaign was nominated for our GivesBack program!

Mar. 26th, 2018

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Summer Porter Managua, MN

GoFundMe makes fundraising incredibly accessible. Account setup is easy and once done, you can publish it to all different media sources. The app is great too - once you're logged in, it will send push notifications to update you on fundraising status.

1 year ago

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Dennis Tetlock

I like the way it operates,but e-transfers and paypal need to be incorporated for secure payments,I do not do credit card pay on the internet and I know alot of people that feel this way also,otherwise keep up the great work.

2 years ago

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Reply from GoFundMe

We truly appreciate the feedback, Dennis! Our certified charity campaigns do accept PayPal, but we're not able to support PayPal for our personal campaigns. However, all of our campaigns use the latest security measures to ensure that your donation is made safely and securely. Thank you for your kind words!

Jan. 17th, 2019

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Mary Kelley Kennewick, WA

My donation made it to where it was going. No problems.I'm glad to have found this even tho I know Kate the persons company I was donating to has used it for a long time. I'm pleasantly grateful for the honest service. We can always use honesty now days. And Go Fund Me has shown to be honest all these years.

2 years ago

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Reply from GoFundMe

We're flattered to receive such kind feedback, Mary! If our team can assist in any way during your time on GoFundMe, please let us know!

Jan. 17th, 2019

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Paula Green

The service it provides is almost just right for me. The caring attention of the support team is absolutely great. My only reservation is that at present GFM does not service campaigns to receive, in addition to other currencies, donations from South Africa.

3 years ago

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Reply from GoFundMe

We're so thankful for your kind words about our Customer Happiness Team, Paula! While we're not able to send funds to all countries across the world, we're always looking to expand to more and more areas as we can. Hopefully we can be in South Africa in the near future, and we recommend checking our site often for any changes!

Oct. 9th, 2018

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Leann Smit Las Vegas, NV

I can only attest to my limited experience whereby I had a question regarding withdrawals from my campaign account. I inquired via email and was answered promptly with a personal response. The information I was given was accurate and answered my question precisely. I was pleasantly surprised and impressed.

3 years ago

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Reply from GoFundMe

Thanks for sharing your feedback with us, Leann! Our team is happy to offer prompt and helpful support, 24/7.

Oct. 5th, 2018

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Alicia Holman Gilbert, AZ

I like this site as a way to quickly start a fund for someone in need. I don't like that I get a lot of Spam once I've become a user. They also take a lot off the top. Now that they are a larger company, I think they can get more advertisers and reduce the amount they take from those in need.

3 years ago

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Reply from GoFundMe

We appreciate the feedback, Alicia! We're happy to no longer have a platform fee, and our standard payment processing costs help keep GoFundMe the #1 safest place to give, online. We don't advertise on our platform, but we will absolutely take your feedback to our team and see how we can improve on our email messaging!

Jul. 8th, 2018

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Michael Lavergne Westwego, LA

I have had a relationship with GoFundMe for the past couple of years, and I have been quite satisfied with the service. I recently had a question about payment delivery that was dealt with in the timeliest of fashions thanks to a representative named Rudolph. His professionalism was remarkable and I appreciate the job he did.

3 years ago

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Reply from GoFundMe

We're so glad to hear Rudolph could help, Michael! He and the rest of our Customer Happiness Team will always be here to help, 24/7.

Jun. 13th, 2018

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Annika Weeks

I couldn’t load credit card info on donations page. Juliet made s several good suggestions and connected with me after each of my attempts. Without her patient support I would have given up on this donation. I hope she knows how much I appreciated that kindness

3 years ago

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Reply from GoFundMe

We're glad to hear Juliet was able to help, Annika! She was so glad to help in your time of need, and if you have any other trouble while using GoFundMe, Juliet and the rest of the Customer Happiness Team will be here for you!

Jun. 12th, 2018

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Alexandria Kalamazoo, MI

I was a new user. It was my first campaign and I had a question about withdraw. The response was amazingly fast. I think less than 10 minutes. And, the response, in the first line, started by alleviating my fears that something was wrong.

3 years ago

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Reply from GoFundMe

We're so glad our Customer Happiness Team was able to quickly help, Alexandria. If you have any other questions about your campaign or GoFundMe experience, our team will be ready to assist with rapid and helpful email support.

Apr. 23rd, 2018

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Cheryl Rutten Cottage Grove, MN

I used and am currently using gofundme.com and have not had any problems. There have been a few donations and I received the money from gofundme directly into my checking account in a very timely manner to help pay rent for my friend in the hospital.

4 years ago

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Sage Loveland Los Angeles, CA

I have donated to several causes through GoFundMe. I love how easy it is to use. It makes it so effortless to give and I totally trust that the money goes where it is supposed to.

1 year ago

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Lumary East Hartford, CT

Great experience , The customer service response team should improve theur time responding or add to Option for customer service over the phone. But overall it was a great experience and big help

3 years ago

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Reply from GoFundMe

We're so glad to hear you've had a positive experience on GoFundMe, Lumary! Our Customer Happiness Team helps thousands of people each day, and keeping all communication via email makes sure that you're never on hold over the phone. We're always looking to improve our support speed, and we'll absolutely look at a faster way of providing help! If you have any other questions or concerns while on GoFundMe, please do let our team know.

Oct. 10th, 2018

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Amber C Frey San Diego, CA

I've donated to a handful of GoFundMe campaigns. It's a good service but you really do need to be weary of who you donate your money to. There's a lot of people that use it fraudulently just to get money from people. But the honest ones are worth donating to most of the time.

2 years ago

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Reply from GoFundMe

We truly appreciate your feedback, Amber! Our team is consistently looking for ways to keep our platform safe, and if you have any concerns about the legitimacy of a campaign, please select the "Report this Campaign" button at the bottom of any campaign.

Jan. 17th, 2019

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Joy Henry Pleasant Grove, UT

I think this is a great service to help people out but I don't like how much they take of what is earned. I know they need something but this is to help people in great need and it seems too much to me. I like seeing it help people as they try to get back on their feet after tragic events.

3 years ago

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Reply from GoFundMe

Thank you for sharing your honest feedback with us, Joy! Our 0% platform fee helps give more per each donation to the campaign organizer and beneficiary, and our payment processing fees go to our payment processors to ensure safe donation and withdrawal transactions. We're now powered by tips from our donors, and we're always looking to improve our platform for those in need. If our team can help answer any other questions or if we can help during your time on GoFundMe, just let us know!

Oct. 10th, 2018

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John Ortero Tavares, FL

I had a lot of questions about fundraising, and would it meet my goal, so far it’s been slow going but I have been told to give to time and I will.

3 years ago

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Reply from GoFundMe

We're glad our Customer Happiness Team could help answer those questions, John! We recommend sharing your campaign as much as you can, and we've seen many campaigns start out slow but then pick up and reach their goal. Please let our team know if you'd like any other tips while on GoFundMe!

Oct. 10th, 2018

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Virginia Spindle Roanoke, VA

We started a campaign to raise money for an attorney for visitation with my grandkids.My ex-daughter-in-law's family started making negative and nasty comments about us.Gina supposedly took care of the problem but so far campaign not going as planned.

3 years ago

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Reply from GoFundMe

We appreciate the feedback, Virginia, and we're sorry to hear you were placed in that situation. We're glad to hear Gina could take care of that issue for you, and if we can help with the campaign, please do let Gina and the other members of the Customer Happiness Team know.

Jun. 13th, 2018

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Brian Boucher Norwich, CT

My experience thus far has been splendid. Any question I add were addressed quickly and professionally by your help team. I am very satisfied. Thank you.

3 years ago

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Reply from GoFundMe

We're glad to hear you were satisfied with your support experience, Brian! Our Customer Happiness Team is here for you, 24/7.

May. 7th, 2018

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Maya Ollson Blairstown, NJ

GoFundMe is pretty easy to navigate and when you do encounter a problem their agents are not only knowledgeable but bring a very positive/inspiring attitude.

3 years ago

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Reply from GoFundMe

Thanks for the kind words about our Customer Happiness Team and our platform, Maya! Our Agents are always ready to help with all aspects of the GoFundMe experience.

Apr. 23rd, 2018

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Tamela Jean Arnold Michigan Center, MI

I had a little trouble starting the go fund me account. Wasn't sure what title to put it under, then decided on other. Other than that is was fairly sim[le to start.

3 years ago

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Derek Scoville Pleasant Grove, UT

I teach a Business class, and have used GoFundMe to raise money for different student based projects. It is a fun, easy way to recruit people to your cause, and to raise the money needed.

3 years ago

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Reply from GoFundMe

We're so glad to hear you've found GoFundMe an easy place to raise funds, Derek! We're happy to hear that GoFundMe is able to be used in your class, and our team will always be here to help if you or your students have any questions.

Oct. 18th, 2018

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Kimsreview Olney, MD

I like using GoFundMe. It is super convenient and easy to set up and send out. People trust it and it makes it easier to find raise.

1 year ago

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Chantelle McLean

The customer service is excellent. The only downside with GoFundMe for me is that withdrawals take quite a long time to reach your bank account

3 years ago

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Reply from GoFundMe

We appreciate the feedback, Chantelle! While we aren't able to send funds the same day like some banks can, we're committed to getting your funds to you as quickly as possible via a secure ACH transfer. If we can help with anything during your GoFundMe experience, please do let our Customer Happiness Team know!

Jun. 12th, 2018

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Lou Ann Parsons New Castle, PA

They are pretty prompt in answering emails. They also check back with you to make sure they've answered all of your questions.

3 years ago

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Reply from GoFundMe

Our Customer Happiness Team will always be here to help, Lou Ann! It's our #1 goal to ensure everyone who writes in has their issue resolved as quickly as possible.

Apr. 23rd, 2018

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Jennifer Dierolf

Great support. Took awhile because i only have iPad and could not get site to work. Now having trouble with withdraws for we pay.

3 years ago

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Reply from GoFundMe

Thank you for those kind and honest words, Jennifer! In reviewing your account, it looks like you were able to work with our Customer Happiness Team to successfully set up withdrawals.

Mar. 9th, 2018

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LASONIA HUNTER Concord, NC

The first representative wasn't very helpful, but the second representative gave me the information I needed.

3 years ago

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Reply from GoFundMe

We appreciate the feedback, Lasonia! We're glad you could get the support you needed, and we'll be happy to help if anything else comes up.

Jun. 7th, 2018

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Russell Richardsonr Bayonne, NJ

The response time was very good, however the cohesiveness between the app and my account are at best spotty.

3 years ago

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Laura Machado

I emailed about funds that were being returned to me and Rudolph was super helpful providing information right away!

3 years ago

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L. Fowler Pleasant Grove, UT

We have used this service when there was a friend who was in need of help financially. It worked great and we were able to raise the funds needed.

3 years ago

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Reply from GoFundMe

Thank you so much for sharing your feedback with us, Avery. We're glad to hear you were able to raise the funds needed for your friend in need, and our Customer Happiness Team is here to assist if any issues come up during your time on GoFundMe.

Jun. 14th, 2018

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Doom Truong Lehi, UT

Awesome concept. Easy to use and register. However I do wish that they did not take a fee at all or at least keep it very minimal.

3 years ago

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Reply from GoFundMe

Thanks so much for your kind words about our GoFundMe product, Doom! We appreciate your feedback about our fees, and while we do have standard payment processing costs for the safe transaction of funds, this helps maintain our safety and security to ensure all funds can reach the intended campaign organizer and beneficiary.

Jun. 14th, 2018

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Paul Booth

I asked a question before signing up and got a quick friendly response. Left a good impression.

3 years ago

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Reply from GoFundMe

We're glad to hear our Customer Happiness Team was able to quickly answer your question, Paul! The team is proud to offer a rapid and friendly response, 24/7.

May. 12th, 2018

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Sarah Jane Austin, TX

Easy to set up campaign. Very straightforward. Love the opt-in to have monies deposit daily.

3 years ago

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Reply from GoFundMe

We're glad you found the GoFundMe experience easy, Sarah! Thanks for sharing your feedback, we truly appreciate it!

Apr. 19th, 2018

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Kelly Champlain, NY

Customer service was very helpful with an issue I had. They were fast and courteous. Thank you.

3 years ago

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Rashida Laumatia Saint George, UT

Grate way to get funds. But some cases need to not be in GoFundMe. Glad this company is able to help so many people.

3 years ago

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Reply from GoFundMe

We're happy to be the platform for people to get the funds they need, Rashida! We want to help everyone raise funds for their cause, but we also make safety and security our top priority when raising funds. If you have any concerns about a campaign, our team is here for you, 24/7.

Sep. 1st, 2018

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William L Thomas Las Vegas, NV

This process was easy to get started and results are already coming in.

3 years ago

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Reply from GoFundMe

We're so glad to hear that GoFundMe is working for you, William. Please let us know if we can help with anything at all during your GoFundMe experience.

Jun. 7th, 2018

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Jerry Wallace

Very informative and answered all my questions.

4 years ago

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Mallory Millett Lindon, UT

Easy to set up, easy to use. They take very little of the proceedings.

3 years ago

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Reply from GoFundMe

We're glad to hear GoFundMe is easy to use for you, Mallory! Our industry-standard payment processing fee helps us keep our title as the #1 safest place to give online, and we're so appreciative of the tips from donors that help power GoFundMe.

Aug. 21st, 2018

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Hannah Cummins Gilbert, AZ

GoFundMe is very easy to use. I have both raised money and donated.

3 years ago

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Reply from GoFundMe

We're so glad to hear GoFundMe is easy for you to use, Hannah! We're constantly striving to improve our site to make it even easier to raise funds and to donate. Please do let us know if there's anything we can help with during your time on GoFundMe.

Aug. 21st, 2018

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Troy Siren Gilbert, AZ

Easy to use and great to connect with people that want to invest.

3 years ago

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Reply from GoFundMe

We're glad to hear you've found GoFundMe easy to use, Troy! If you have any questions about GoFundMe, please feel free to contact our Customer Happiness Team and they'll be here to help, 24/7!

Jul. 8th, 2018

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Sandra Jensen American Fork, UT

I have used this but never certain money could get there.

3 years ago

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Reply from GoFundMe

Thanks for sharing your feedback with us, Sandra! We're committed to upholding our status as the #1 safest place to give online, and we always make sure the correct beneficiary receives funds raised on GoFundMe. If our Customer Happiness Team can help answer any questions for you, please feel free to contact them at

Jul. 31st, 2018

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