Zoho is a CRM system that helps users manage their sales revenue and sales teams, as well as increase customer relationships. Zoho is loaded with numerous features that can help any company start, equip, and grow their business.
Zoho CRM is a part of Zoho’s suite of online collaboration, business, and productivity applications. Users will be able to access Zoho CRM by using their common account for all Zoho Services.
Zoho CRM offers multiple pricing options. Each pricing option offers different features, storage capacity, and customizable options.
For those who are on the fence, Zoho allows users to sign up for a 15-day fully-featured trial that allows users to test out all the features that CRM software has to offer.
Zoho doesn’t bind users to any contracts or commitments. Zoho is a pay-as-you-go service — meaning users pay monthly or yearly — allowing users to make changes to their accounts whenever they need to.
Zoho’s website includes a number of resources for anyone to use. The site includes the following resources:
Zoho will prescribe usage limits based on the chosen subscription plan. Users will have to stay within their usage limits advocated by Zoho, otherwise, Zoho may restrict the activity.
There are several drawbacks to using the free edition of Zoho CRM. The free edition doesn't offer a lot of options for customization of the CRM to the needs of the business. If a user wants to add custom reports, customized functions, and additional modules, they will need to purchase a more expensive edition.