Microsoft Dynamics is a CRM software developed by Microsoft to enhance customer relationships for any business organization. Microsoft Dynamics allows businesses to better track leads, drive sales, and improve operations using mobile, enterprise-ready business apps from the cloud. Microsoft Dynamics is compatible with iOS, Android, and Windows Phone.
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- Reporting Capabilities
- Offline Access
- Online Resource Center
Microsoft Dynamics looks and feels like Windows 8, which makes it easier for Windows users to navigate around the CRM system. This system includes quick access to sales, marketing, customer database, and other relevant organizational features. User-friendly dashboards allows to customize them according to users preferences and the metrics they value the most.
Microsoft Dynamics users have the option to operate the app even when they are offline. Users can update their dashboards and customer information without the connection to the internet, the data will be automatically updated when internet connections is restored.
Online Resource Center
Microsoft Dynamics offres an online resource center which contains useful materials that helps the users to set up their new CRM system. Users of Microsoft Dynamics are offered the resources to quick-start guides, updates on the system, training videos, FAQs, forums, and the CRM team blog. Online resource center is moderated by Microsoft Dynamics product specialists, which makes it the perfect resource if you are experiencing technical difficulties.
- High Pricing
Microsoft Dynamics offers multiple payment plans, which are enterprise edition and business edition. To purchase enterprise edition with full use of multiple applications might cost you anywhere from $95 to $210 per month. Business edition is for small and medium size businesses. To purchase business edition will cost $40 per month as a full user, and additional $8 for each team user.