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Founded in 2009 and based in San Francisco, Insightly provides customer relationship management software for small and midsize businesses across a range of industries such as manufacturing, consulting, health and wellness, media ,and others. With more than 1.5 million users worldwide, Insightly is the world’s most popular CRM software for Google and Office 365 users.

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The Good

  • Pricing and Contract Length 
  • Support Information 
  • Integration 

Pricing and Contract Length 

Insightly offers multiple price options to its users. With multiple price options different types of businesses are able to find exactly what they are looking for in the CRM software. Also, they offer month-to-moth contracts, which makes it simple if you ever want to cancel their services. You can choose from the following pricing options: 

  • Free Plan: Free up to 2 users
  • Basic Plan: $12/moth/user (billed annually), or $15/month/user (billed monthly)
  • Plus Plan: $29/moth/user (billed annually), or $35/month/user (billed monthly)
  • Professional Plan: $49/moth/user (billed annually), or $59/month/user (billed monthly)
  • Enterprise Plan: $99/moth/user (billed annually), or $129/month/user (billed monthly)

Support Information 

With Insightly you can receive personalized assistance to configure your CRM for your own unique needs. Their professional Customer Success team offers one-on-one consultations with each tier of our advanced subscription plans. 

Integration 

Insightly offers advanced features for business in all industries. With their easy to use mobile app you can integrate your calendars, email, files, and notes together from Google, Outlook, Dropbox, Evernote, and many other apps. This allows you to gain greater visibility and track all the moving parts in one place.

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The Bad

  • Time in Business 

Time in Business 

Lucidchart has only been providing its software to the customer since 2012. They might not have as much experience as other CRM software providers.

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The Bottom Line

Insightly has been in business since 2012. They offer multiple price options to its users. With multiple price options different types of businesses are able to find exactly what they are looking for in the CRM software. With their easy to use mobile app you can integrate your information with many other mobile apps to make sure all of your data information is in one place. However, with only five years of experience under their belt Insightly might not be as experienced as other CRM software providers.

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