At ESL Federal Credit Union, their number one priority is helping members achieve their goals. They are a full-service credit union and offer basic checking and savings accounts, as well as money market accounts, saving certificates, auto and mortgage loans, and business accounts. At ESL, they are proud to serve their customers and their unique culture is rooted in within a set of core values that are shared by a common purpose shared by all employees: “To deliver a superior experience to all customers, both internal and external. This commitment is the driving force of all that we do, with four simple yet crucial service expectations guiding the way.” They believe that friendliness should be the norm; you should feel that you can trust them; they take accountability, care about people, initiative, integrity, and teamwork. They want to do their best to get your money to work for you.
Owners’ Dividend Benefits
One of the perks for banking with ESL is their Owners’ Dividend benefit. At the start each year, they like to thank members with their exclusive Owners’ Dividend, and it doesn’t stop there. From in-branch, online, and mobile banking conveniences to incredibly helpful services like chat banking, no other local financial institution does all that, all the time, or even offer some of those things. To qualify for the Owners Benefit your account must be in good standing. The bigger your balances, the bigger your dividend will be.
They also give their customers a chance to enjoy free checking with any balance. How many banks offer that kind of happiness? They also offer great investing and money management services with an extensive portfolio of smart solutions for small business and commercial banking.
Some of the benefits of banking with ESL include their special Owners’ Dividend, that can put extra money in your pocket, banking convenience at your command where you can bank in a branch location, by phone, online or with one of their well rated Android Apps or Apple apps, no fees, and they offer dividends for certain accounts. They even offer a chat online option to resolve any questions or problems you might have.
There isn’t much weight in ESLs negatives, but some may value these aspects more important than others.
ESL Federal Credit Union only offers two kinds of credit cards to their customers. This is a little below the average, most credit unions seem to offer at least three. The two cards they do offer is the ESL Visa Gold and the ESL Visa Secured, one requires a credit score while the other does not. Neither of the cards seems to offer any type of benefit of lower interest rates, or even a way of obtaining any kind of reward for using the card.
Their dividend rates are on the lower end compared to many other credit unions nationwide. Their savings rate is .05%. Most credit unions offer at least a .10% while other offer a .20% on their free savings accounts. ESL Federal Credit Union doesn’t even offer a rate for their free checking, you must open a Premier Checking account which requires a $1000 average monthly balance and will incur a $6 monthly service charge if the average falls below $1000. The interest rate for the Premier account is only .05% as well.